Troubleshooting - Kenmore 116.23205C Use & Care Manual

Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Sears or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM
Vacuum cleaner won't
start.
Poor job of dirt
pick-up.
Vacuum cleaner starts
but shuts off.
PowerMate will not
run when attached.

TROUBLESHOOTING

POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown
fuse at household service panel.
3. Loose hose electrical
connections.
1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty filters.
4. Wrong pile height setting.
5. Wrong power level selected.
6. Hole in hose.
7. Worn PowerMate agitator.
8. Worn or broken belt.
9. Dirty agitator or end caps.
10. Tripped overload protector in
PowerMate.
1. Hose or hood electrical
connections.
2. Tripped overload protector in
PowerMate.
3. Tripped thermal protector
in canister.
1. PowerMate connections
unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Tripped overload protector in
PowerMate.
5. Switch not in CARPET position.
POSSIBLE SOLUTION
1. Plug in firmly, push ON/OFF switch
to on.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends. (page 9-10)
1. Change bag. (page 21)
2. Clear airflow passages. (page 20)
3. Change filters. (page 22-23)
4. Adjust setting. (page 11, 14)
5. Adjust control. (page 12)
6. Replace hose.
7. Change agitator. (page 24-25)
8 & 9. See BELT CHANGING AND
AGITATOR CLEANING. (page 24, 25)
10. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset. (page 19, 26)
1. Check connections, reconnect hose
ends. (page 9-10)
2. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset. (page 19, 26)
3. See PERFORMANCE FEATURES –
"Thermal Protector." (page 19)
1. Plug in firmly. (page 10)
2 & 3. See BELT CHANGING AND
AGITATOR CLEANING (page 24-25).
4. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset. (page 19, 26)
5. Move switch to CARPET position.
(page 12)
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