Kenmore Intuition BU4021 - Bagged Upright Vacuum Cleaner Manual

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-844-608-3080. You will need the complete model and serial numbers when requesting information.

Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.

Model No.
Serial No.
Date of Purchase

Keep this book and your sales check (receipt) in a safe place for future reference.

Your KENMORE INTUITION ^® BAGGED UPRIGHT VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

1 Upright Vacuum Cleaner

1 Crevice Tool

1 Flexible Hose

1 Upholstery Tool

1 Pet HandiMate^®

1 Handle

1 Wand

1 Deluxe Dusting Brush

1 Use & Care Guide

It is important to know your vacuum cleaner's parts and features to assure its proper and safe use. Review these before using your vacuum cleaner.

REPLACEMENT PARTS

To order a replacement part, call 1-844-608-3080.

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.

Before assembling the vacuum cleaner, check the PACKING LIST. Use this list to verify that you have received all the components of your new Kenmore Intuition^® Bagged Upright Vacuum Cleaner.

1. To place the body onto the nozzle, carry the body over the nozzle and align the nozzle neck with the guides in the body and slowly drop into place until a 'click' is heard.
   
2. Insert the handle into wand until you hear a 'click'.
   
3. Locate the wand parallel with the body; make sure the protrusion is under upper slot as shown. Then push the wand to fit the body and then insert downward into the nozzle neck. Make sure the protrusion I is locked into upper slot and protrusion II into lower slot. A 'click' can be heard once you finish the wand assembly.
   
   NOTE: DO NOT tilt the wand to insert it into the nozzle neck.
   DO NOT insert the wand before placing the body onto the nozzle.
   

4. Insert the hose into body until you hear a 'click'.
   

5. Make sure the upper and lower cord hooks are in the proper position as shown. Wrap the power cord loosely around the upper and lower cord hooks.

NOTE: Make sure to wrap the power cord around the upper cord hook first, and then around the lower cord hook to avoid damaging the power cord.

6. Lock power cord plug onto the power cord.
   

Electrical Shock and Personal Injury Hazard.
Wrapping the cord too tightly with excessive stress on the cord may cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.

Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Always turn off after operation. Use caution when operating near children or pets.

1. Turn the upper cord hook to either side and down to release the power cord.
   
   
   
   To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
2. Detach the power cord plug from the power cord.
3. Be sure the power cord is locked into the upper locking notch as shown. This will help manage the power cord when operating the vacuum cleaner.
   
4. Plug the power cord plug into an outlet located near the floor.

Personal Injury and Product Damage Hazard When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug. DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.

5. Press the On/Off button to turn the vacuum cleaner on.
6. Once you have completed vacuuming, press the On/Off button; unplug the power cord plug from the outlet.
7. To restore power cord after use, turn upper cord hook to the upright position. Then wrap cord loosely around cord hooks.

Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.

UPRIGHT MODE

NOTE: Make sure the vacuum cleaner is completely assembled. Do not operate vacuum cleaner without dust bag in place.

1. Release the handle by placing foot on the nozzle and pull back to change handle position.
   
2. Turn on the vacuum cleaner by pressing the On/Off button for cleaning bare floor.
   

NOTE: Your vacuum cleaner has two cleaning modes: one dedicated for bare floor and one for carpets. The vacuum turns on in carpet cleaning mode, which means the brushroll is spinning. To switch to bare floor mode, simply press the Brushroll On/Off button to turn the brushroll off. We do not recommend vacuuming with the brushroll on when cleaning bare floors as this may damage your floor.

Make sure the dust bag is replaced when all LED lights begin to illuminate red continuously. If not, the LED lights will flash red. If the red flashing remains after replacing the dust bag, check and clean the air path as it is blocked.

BRUSHROLL STATUS INDICATOR

ABOVE FLOOR MODE

1. Place the vacuum cleaner in the upright locked position.
2. Press the wand release button and lift up the wand for above floor cleaning.
   
3. Choose the desired attachments and insert it into the wand.
   
4. Turn on the vacuum cleaner by pressing the On/Off Button.
5. Once you have completed vacuuming, press the On/Off button again and unplug the power cord from the power outlet.

NOTE: The attachments also can insert directly into the handle for above floor cleaning.

When using attachments, be careful not to over extend the stretch hose when reaching. Trying to reach beyond the hose stretch capability could cause the vacuum cleaner to tip over.

DO NOT pull the vacuum cleaner around the room by the hose. Property damage or personal injury could result.

LIFT UP MODE

1. Place the vacuum cleaner in the upright locked position.
2. Press lift-up button and lift up the body for portable carry.
   
3. Press the wand release button and lift up the wand for cleaning stairs or other hard to reach places.

ATTACHMENTS

CREVICE TOOL

Slide the collar of the crevice tool into the open end of the hose or wand.

Use crevice tool for cleaning in tight spaces such as furniture, between cushions, and stairs. See ATTACHMENT USE TABLE

PET HANDIMATE^®

The Pet HandiMate^® can be attached to the end of the handle and the wand.

Pet HandiMate^® pivots for more convenient cleaning.

Use Pet HandiMate^® for cleaning fabric surfaces such as furniture and carpet. See ATTACHMENT USE TABLE.

Use attachments when the vacuum cleaner is upright.

ATTACHMENT USE TABLE

CLEANING AREA = Applicable
ATTACHMENT	Furniture*	Between Cushions*	Drapes*	Stairs		Baseboards
				Carpet	Bare
DELUXE DUSTING BRUSH
UPHOLSTERY TOOL
CREVICE TOOL
PET HANDIMATE ®

*Always clean attachments before using on fabrics.

THERMAL PROTECTOR

This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner suction motor. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.

To reset thermal protector: Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.

Always return the vacuum cleaner to the upright position before using the hose and attachments. Failure to do so may result in overheating of the brushroll motor and can cause the thermal protectors to trip.

Check for and remove clogs, and replace dust bag if necessary. Also check and clean any clogged filters. Wait approximately 50 minutes before restarting vacuum cleaner.

BY-PASS VALVE

This vacuum cleaner has a By-Pass Valve which prevents motor overheating and damage. The valve opens to provide cooling air when a clog prevents normal air flow to the vacuum cleaner suction motor. You will notice a change of sound as air rushes through the valve opening.

To correct the problem: remove any clogs, check and replace filters if needed, check and install new dust bag if needed.

NOTE: The By-Pass Valve may open when using attachments or when cleaning new carpet due to reduced airflow or air path is blocked, caused by the attachments themselves or by new carpet lint filling the dust bag quickly.

BRUSHROLL RESET

The brushroll has built-in protection against motor damage should the brushroll jam. If the brushroll slows down or stops, the brushroll overload protector shuts off the brushroll motor and the brushroll status indicator emits red light. The vacuum cleaner suction motor will continue to run.

To solve the problem: Turn off and unplug vacuum cleaner, remove obstruction, then turn on the vacuum cleaner.

NOTE: Once the brushroll motor shuts down, clear jam from brushroll and then restart the vacuum cleaner. If the problem persists, contact the vacuum cleaner help line for assistance.

SUCTION CONTROL

To assist with push/pull force of the vacuum on surfaces like thick carpet, the suction control valve can be opened to help reduce suction. Note that for best cleaning results, the suction control valve must be fully closed.

• Slide to right to open the suction control and decrease suction. Opening control decreases suction for draperies and lightweight rugs.
• Slide to left to close the suction control and increase suction. Closing control increases suction for upholstery and carpets.
  

Always follow all safety precautions when performing maintenance to the vacuum cleaner.

Electrical Shock and Personal Injury Hazard Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

1. Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.
2. To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.

NOTE: Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.

Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed.

They could leave marks.

1. Place the flexible hose and attachments in storage position if necessary.
2. Gather the cord and wrap it loosely around the upper and lower cord hooks. Lock plug retainer onto the power cord.
3. Store the vacuum cleaner in a dry, indoor area, on the floor with the handle locked in the upright position.

DUST BAG REPLACEMENT

Always unplug power cord from electrical outlet before performing any service on vacuum cleaner

2. Tilt the bag chamber as shown. Press Dust Bag Release button and the dust bag drops down automatically.
   

3. To install a new dust bag, insert the dust bag collar into bracket until you hear a 'click', and then rotate bracket down until another 'click' can be heard. Tuck the bag into the dust bag chamber. Be sure all sides of the dust bag are flat within the bag chamber.
   
4. Place the tab on the dust bag chamber cover in the slot on the vacuum cleaner. Push the dust bag chamber cover into place until a 'click' is heard.
   NOTE: Make sure the dust bag is locked into place before pushing the dust bag chamber cover. The dust bag chamber cover can't be assembled successfully if dust bag is missing or not installed into place.
   

Electrical Shock Hazard Unplug power cord from electrical outlet. Do not operate the vacuum cleaner without the foam filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.

Clean the foam filter with cold water as needed.

NOTE: When the cleaning of filters no longer restores vacuum cleaner suction to full power, or the filters are worn or broken, replace the filters. To purchase filters, call 1-844-608-3080.

Regularly clean and replace the filters to keep the vacuum's suction power optimal.

1. Remove the dust bag as outlined in the DUST BAG REPLACEMENT section
2. Remove the foam filter cover and the foam filter.
   
3. Wash the filter in warm soapy water, rinse and dry thoroughly by squeezing the excess water out of the filter and allowing to air dry for 24 hours.
   NOTE: DO NOT operate without foam filter installed.
   DO NOT wash in the dishwasher.
   DO NOT install foam filter if damp.
4. Reinstall the foam filter into the foam filter cover and slide it to the slots until it is in place. Press the cover to lock it into place until a 'click' can be heard.
   
   
   NOTE: Replace the foam filter if it is worn or broken.
5. Reinstall the dust bag as outlined in the DUST BAG REPLACEMENT section.

It is recommended to clean the HEPA media exhaust filter with cold water every year.

NOTE: When the cleaning of the filter no longer restores vacuum cleaner suction to full power, or the filter is worn or broken, replace the exhaust filter. To purchase the exhaust filter, call 1-844-608-3080.

1. Remove exhaust filter cover by pulling the tab outward at the bottom of the cover.
   

3. Wash with cold water only, DO NOT use detergent or soap. Allow to air dry. Allow parts to dry 24 hours before putting back into vacuum cleaner.

NOTE: DO NOT operate without postmotor filter installed.
DO NOT wash in the dishwasher.
DO NOT install the filter if damp.

4. Reinstall the HEPA media exhaust filter into the vacuum cleaner.
   

5. Insert the exhaust filter cover tabs into the upper slots and lock the exhaust filter cover into place by pressing the release tab under the cover until a click is heard.
   

NOTE: Make sure the exhaust filter cover is properly installed.

BRUSHROLL CLEANING

Always unplug the power cord from an electrical outlet before performing maintenance to the vacuum cleaner.

To maintain efficient cleaning, the brushroll must be kept free of carpet fiber, string, or hair build-up. If the brushroll is jammed, unplug and turn vacuum cleaner over and check brushroll for fiber and hair buildup. Use scissors to remove any build-up entangled around the brushroll. Cleaning the brushroll periodically is recommended for best performance.

Always unplug the power cord from an electrical outlet before performing maintenance to the vacuum cleaner.

Cut off any carpet pile and lint entangled around brushroll with a pair of scissors.

To reduce the risk of injury from moving parts, remove Pet HandiMate® from vacuum hose or wand before servicing.

REMOVING CLOGS

If there is noticeable abnormal noise when using the vacuum or the suction power suddenly drops, it is necessary to check the air path for clogs.

Frequently check air path to make sure it is free of obstructions.

NOTE: The four LED lights of bag fill level indicator flash red when the air path is blocked.

1. Release the wand from the body and make sure that attachments are removed from the wand.
   
2. Check and remove any clogs in the flexible hose and wand.
3. Reinstall the wand to the vacuum cleaner. See ASSEMBLY.

CHECKING CONNECTION HOSE FOR CLOGS

To separate the body from the nozzle, press the Lift-Up button and lift up the body.

1. Check and remove any clogs in the connection hose.
2. Reattach the nozzle onto the vacuum body.

Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.

Vacuum Cleaner Help Line:
1-844-608-3080
8:00am-5:00pm EST, M-F www.kenmore.com