Table Of Contents; Warranty - Pacvac Hydropro 21 Product Manual

This manual applies to the Hydropro Series:
Hydropro 21, Hydropro 36, Hydropro 76.
Contents
Warranty
General Safety Instructions
Product Specific Safety Instructions
Symbol Definitions
Safety and Maintenance Checks
Productivity Booster Kit
Pacvac Gold Level Service
Work Right
Operate Right
How to Swap a Floor Tool Insert
Troubleshooting Guide
Service Requirements
Notes
Hydropro 21 Parts Profile
Hydropro 21 Specifications
Hydropro 36 Parts Profile
Hydropro 36 Specifications
Hydropro 76 Parts Profile
Hydropro 76 Specifications
Hydropro 21 Accessories Parts Profile
Hydropro 36 and Hydropro 76 Accessories Parts Profile
International Authorised Distributors
Notes
PACVAC PTY LTD
ABN: 60 709 396 593
182 Daly Street
BELMONT WA 6104
Phone: +61 (0)8 9479 1444
Fax: +61 (0)8 9478 5444
E-mail: sales@pacvac.com
Web: www.pacvac.com

Warranty

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Your Pacvac Pty Ltd (Pacvac) product has been manufactured to meet our highest quality standards.
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We urge you to take good care of your product and be sure to follow instructions carefully. This will provide
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you with the best possible performance and lifespan of the product.
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The inclusion of the following paragraph is a requirement by Australian Law. It explains that consumers
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have rights by law regardless of any warranties provided or not by a manufacturer or supplier.
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"Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
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are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
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foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
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to be of acceptable quality and the failure does not amount to a major failure."
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In addition to guarantees under Australian Consumer Law, Pacvac warrants all machines and their
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components against faulty material and/or workmanship for a period of two years from the date
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of purchase by the consumer. The following explains conditions and what to do in the event of a claim:
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• Pacvac will replace parts determined as faulty however this does not cover reasonable wear through
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normal use of any consumable parts, such as but not limited to, bags, filters, hoses, power cords,
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carbon brushes and floor tools etc.
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• Warranty does not cover any machine or component that has been altered, abused, neglected,
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modified, used with non-genuine Pacvac components or has not been used and maintained
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as indicated in the Product and Training Manual.
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• Warranty repairs can only be carried out by an authorised Pacvac Retailer or Service Agent.
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Visit our website or call on the number above for your nearest location.
• All reasonable expenses associated with returning goods for a warranty claim are the consumer's
responsibility.
• Claims must be made within two years of the date of purchase and proof of purchase must be
supplied with the claim.
• To make a claim under warranty, take the product with proof of purchase to the place of purchase.
In the event the place of purchase does not satisfactorily rectify the matter, please contact Pacvac
using the contact details above.
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