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Information on the phone system:
Detailed and up-to-date operating guide for
your Gigaset phone
www.gigaset.com/manuals
Documentation relating to your base/router

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Summary of Contents for Gigaset 551HX

  • Page 1 Information on the phone system: Detailed and up-to-date operating guide for your Gigaset phone www.gigaset.com/manuals Documentation relating to your base/router...
  • Page 2 You can use your handset with several different DECT bases. On a Gigaset base Connect your HX handset to a Gigaset base and use the many features with the quality you would expect from Gigaset. If your Gigaset base is IP-compatible, you can also make broadband calls using your HX handset with the highest voice quality (HDSP).
  • Page 3: Table Of Contents

    Contents Contents Overview ................4 Safety precautions .
  • Page 4: Overview

    Overview Overview If multiple functions are listed, the 1 Display button function depends on the 2 Status bar ( p. 56) situation. Icons display current settings and operating Subject to technical and visual status of the telephone modifications as part of the product 3 Display keys ( p.
  • Page 5 Illustration in the user guide Illustration in the user guide Warnings, which if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information.
  • Page 6: Safety Precautions

    Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.
  • Page 7: Getting Started

    Getting started Getting started Contents of the package • One handset, one battery cover, two batteries, one charging cradle with power adapter, one belt clip • 1 x user guide The charging cradle is designed for use in closed, dry rooms within a temperature range of +5°C to +45°C.
  • Page 8 Getting started Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries Only use rechargeable batteries since otherwise major health risks and injury may result. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
  • Page 9 Getting started Charging the batteries Charge the batteries fully prior to first use in the charging cradle. The batteries are fully charged when the power icon disappears from the display. Batteries may heat up during charging. This is not dangerous. After a time, the charge capacity of the battery will decrease for technical reasons.
  • Page 10 If the product is connected to the Internet via an IP base station or router, it will automatically connect to the Gigaset support server sending regular product specific information. This information will for example be used for firmware updates or to provide internet services.
  • Page 11 Getting started Setting the date and time Set the date/time so that the correct date and time can be assigned to incoming calls and to enable the alarm to be used. Date and time are set using the base. The date and time can also be set on an IP-compatible base via a time server on the network.
  • Page 12: Using The Telephone

    Getting to know your telephone Using the telephone Getting to know your telephone Switch the handset on/off Switching on: When the handset is switched off, press and hold the End call key Switch off: When the handset is in idle status, press and hold the End call key If you place a deactivated handset into the charging cradle, it will automatically activate itself.
  • Page 13 "press the centre of the control key". In idle status Open the directory Press briefly Open the list of available online directories (Gigaset-IP base) or Press and hold central directory of the base (e.g. CAT-iq base) Open the main menu...
  • Page 14 Getting to know your telephone Menu guidance The functions of your telephone are displayed in a menu that consists of several levels. The menu guidance depends on the base. Depending on the number and type of available functions, these may be provided in different menus, e.g. at top level or in a submenu.
  • Page 15 Getting to know your telephone Entering text Input position select an entry field. A field is activated when the cursor is blinking inside it. move the position of the cursor. Correcting incorrect entries Delete characters to the left of the cursor: Press briefly Delete words to the left of the cursor: Press and hold...
  • Page 16: Making Calls

    Cancel dialling: Press the End call key On an IP-capable Gigaset base The connection is selected via the send connection (line) set for the handset. To use another line: press and hold the Talk key select the line Dial enter the number .
  • Page 17 Making calls Managing entries in the redial list Briefly press the Talk key . . . the redial list opens . . . use to select an entry Options . . . possible options: Copy an entry to the directory: Copy to Directory Copy the number to the display: Display number...
  • Page 18 Making calls During a conversation Handsfree mode Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine (where the system has a local answer machine): Press the handsfree key Placing the handset in the charging cradle during a call: Press and hold down the handsfree key Place the handset in the charging cradle hold...
  • Page 19: Local Answer Machine

    Local answer machine Local answer machine (only on Gigaset bases with local answer machine) Switching the answer machine on/off Voice Mail Activation select an answer machine (if there are several) Change On or Off Save Playing back messages Press the Message key...
  • Page 20: Call Lists

    The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. The base/router to which the handset is registered provides information on call numbers. Detailed information can be found at www.gigaset.com/compatibility. List entry The following information is displayed in the list entries:: Example •...
  • Page 21: Message Lists

    As soon as a new message arrives, an advisory tone will sound. The Message key also flashes (if activated). Activation from the handset is only possible on Gigaset bases. use the web interface as required for CAT-iq routers. Information user guide of the base/router.
  • Page 22 Message lists Activating/deactivating Message key flashing Receipt of new messages is displayed by a flashing message key on the handset. This type of alert can be activated/deactivated for each message type. In idle status: Press keys . . . the number 9 System appears in the display to select the message type:...
  • Page 23: Directories

    Local handset directory Directories Local handset directory The local directory is unique to the handset. However, it is possible to send entries to other handsets. Information about online directories on IP-capable bases and central directories on CAT-iq bases user guide of the base. Opening the directory Briefly press in idle status...
  • Page 24 Local handset directory Caller Melody (VIP): select the ringtone that will indicate a call from the participant . . . if a Caller Melody (VIP) has been assigned, the entry will appear in the directory with the icon. Save entry: Save The entry is only valid if it contains at least one number.
  • Page 25 Local handset directory Displaying the number of entries available in the directory Options Available Memory Copying number to the directory Copy numbers to the directory: • From a list e.g. the call list or the redial list • When dialling a number The number is displayed or highlighted.
  • Page 26 Local handset directory Copying individual entries select the desired entry Options Copy entry to Internal select the receiving handset OK . . . the entry is copied Copy the next entry after successful transfer: Press Yes or No Copying the entire directory Options Copy all to Internal...
  • Page 27: Base Directory

    Base directory Base directory (depending on the base) If the DECT base (on a CAT-iq router for example) provides a separate directory, it can also be displayed and edited on the handset. Contacts Base Directory OK . . . The first entry in the phone directory is displayed Press and hold the Control button For information on the base directory:...
  • Page 28: Additional Functions

    Additional information Regarding the telephone system, if the handset is connected to a Gigaset base: User guide for your Gigaset telephone Regarding the telephone system, if the handset is connected to another base/router:...
  • Page 29: Calendar

    Calendar Calendar You can remind yourself of up to 30 appointments. June 2023 In the calendar, the current day is outlined in white; on days with appointments, the numbers are displayed in colour. When a day Mo Tu We Th Fr Sa Su is selected, it will be outlined in colour.
  • Page 30 Calendar Displaying missed appointments/anniversaries The following appointments and anniversaries are saved in the Missed Alarms list: • The appointment/anniversary call was not acknowledged. • The appointment/anniversary was notified during a phone call. • The handset was switched off at the time of the appointment/anniversary. The last 10 entries are stored.
  • Page 31: Timer

    Timer Timer Setting the timer (countdown) Additional Features Timer OK . . . then Enable/disable: Activation: select On or Off Set the duration: Duration to enter the hours and minutes for the timer Min.: 00:01 (one minute); Max.: 23:59 (23 hours, 59 minutes) Save the timer: Save The timer starts the countdown.
  • Page 32: Baby Monitor

    Baby monitor Alarm An alarm is shown on the display and indicated by the selected ringtone melody. The alarm sounds for 60 seconds. If no key is pressed, the alarm is repeated after 5 minutes. After the second repetition, the alarm call is deactivated for 24 hours. During a call, the alarm is only indicated by a short tone.
  • Page 33 Baby monitor Activating and setting the baby monitor Baby Monitor activated Additional Features Baby Monitor OK . . . then Switch on/off: 07:15 Activation: select On or Off INT 1 Enter destination: Send alarm to select External or Internal External: Number select number or select a Baby Monitor...
  • Page 34: Eco Dect

    ECO DECT ECO DECT (depending on the base) The device range is set to maximum as default. This guarantees the best connection between the handset and the base station. In idle status, the handset will not function (as it is not transmitting).
  • Page 35: Protection Against Unwanted Calls

    Audio Settings Ringtones (Handset) Anon. Calls Silent Edit ( = activated) . . . the call is only signalled on the display For all handsets (only on some Gigaset bases) Settings Telephony Anonymous Calls Edit = activated) select Protection Mode: No Protection Anonymous calls are indicated in the same way as identified numbers.
  • Page 36 Protection against unwanted calls Only put through known callers (not on all bases The system PIN is not 0000 (default). Only callers entered in the directory are put through: Settings Telephony Just Friends Change = enabled) When the function is enabled, the icon is shown on the display.
  • Page 37 Protection against unwanted calls Displaying/editing the black list Settings Telephony Blocklist Blocked Numbers OK . . . the list of blocked numbers is displayed . . . possible options: First entry: enter the number Save Another entry: Options New Entry enter the number Save Blocking a number range:...
  • Page 38 Protection against unwanted calls Dynamic black list A spam number is not usually active for a long time. New call numbers are generated continually for the same cold calls. However, the number of black list entries is limited by the storage space. The black list is managed as a dynamic list.
  • Page 39: Setting The Handset

    Setting the handset Setting the handset Setting the date and time manually (depending on the base) To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, for example, the date and time must be set. The address of a time server in the Internet is stored in the phone/router.
  • Page 40 Press the End call key briefly . . . the display changes to idle status Display of info services as screensaver (only on a Gigaset-IP base) Info Services are activated via the web configurator. The telephone is connected to the Internet.
  • Page 41 If no information is currently available, the digital time (Digital Clock) is displayed instead until information is available again. Switching Info Services on/off (only on a Gigaset-IP base) The text information from the Internet that is set for the screensaver Info Services can be displayed as a scrolling message in idle status.
  • Page 42 Setting the handset Display backlight The display backlight always illuminates when the handset is taken out of the base station/ charging cradle or when a key is pressed. Any digit keys that are pressed appear on the display for pre-dialling. Switch the display backlight on/off when in idle status: Settings Display...
  • Page 43 Setting the handset Earpiece and handsfree profile Select a profile for the earpiece and handsfree mode in order to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller.
  • Page 44 Setting the handset Switching the alert tone (beep) on/off Switch on an alert tone (beep) instead of the ringtone: Press and hold the star key Press Beep within 3 seconds . . . the following icon appears in the status bar Switching off the alert tone: Press and hold the star key Switching advisory tones on/off...
  • Page 45 Setting the handset Fast access to numbers and functions Assigning a number to digit keys (quick dial) It is possible to assign a number from the directory to the keys A number has not been assigned to the digit key. Press and hold the digit key Briefly press the digit key Press the display key QuickDial...
  • Page 46 Setting the handset Changing the name of a connection (line) (only on a CAT-iq router) Settings Telephony Connections OK . . . all available connections (lines) are displayed select connection Connection Name change the name of the connection Save Assigning handsets to a connection (line) (only on a CAT-iq router) Multiple handsets can be assigned to a connection.
  • Page 47 Setting the handset Show system and line statuses (only on a CAT-iq base, V2.1 and later) Showing the system status Settings Telephony Diagnostic System OK . . . The System Status is shown (OK or Error) When there is a system error, show information on the fault cause: Details Show line status Settings...
  • Page 48 The handset supports firmware updating via the DECT radio link to the base/router (SUOTA = Software Update Over The Air). The base/router to which the handset is registered must also support this function www.gigaset.com/compatibility) The phone checks whether new firmware is available for the handset. If it is, a message is displayed.
  • Page 49 Setting the handset Testing DECT encryption (depending on the base) When this function is enabled, the handset tests whether the DECT connection to the base is secure, i.e. is encrypted. If not, a message is shown on the display. Settings System Security Check Change (...
  • Page 50: Appendix

    Please have your proof of purchase ready when calling. Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark for which country/countries the equipment has been developed.
  • Page 51 Successful assertion of a warranty claim does not extend the term of the warranty. • Unless there is a warranty event, Gigaset Communications reserves the right to charge the customer for an exchange or repair. Gigaset Communications will inform the customer of this in advance.
  • Page 52: Manufacturer's Advice

    Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
  • Page 53 Manufacturer’s advice Disposal Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority. Information about disposal At the end of its service life, this product must not be disposed of with normal household waste, but must be handed in at the place of purchase or at a collection point for recycling electrical and electronic devices in accordance with the ordinance governing the return, acceptance and disposal of electrical and electronic equipment (VREG).
  • Page 54: Technical Data

    Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times.) Standby time (hours) 320 / 190 * Talktime (hours) Operating time with 1.5 hours of calls per day (hours)
  • Page 55 Technical data Power adapter Manufacturer Salom Electric (Xiamen) Co. Ltd. Commercial registration number: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujian 361006, P.R. China Salcomp (Shenzen) Co. Ltd. Commercial registration number: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China Model identifier C705 (EU variant) C710 (UK variant)
  • Page 56: Display Icons

    Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning Icon Meaning Signal strength (No Radiation off ) "Beep" ringtone activated 1% -100% Keypad lock activated white, if Maximum Range on;...
  • Page 57 Display icons Display icons to indicate . . . Icon Meaning Icon Meaning External call Reminder for appointment Internal call Reminder for anniversary Alarm call Call of a blocked number (protection mode Silent Call) Establishing a call (outgoing call) Countdown timer Connection established Answer machine is recording (only for a system with a local answer machine)
  • Page 58: Index

    Index Index ......35 Call protection Call, anonymous ..22 .
  • Page 59 Index ....... 14 Directory key idle status ..... . 27 .
  • Page 60 Index ....... . . 16 LAN connection Quick dial ........6 outage Language .
  • Page 61 Index ... 21 ........51 Viewing network mailbox message Warranty .
  • Page 62: Open Source Software

    Open Source Software General Your Gigaset device includes Open Source software that is subject to various license conditions. With regard to Open Source software, the granting of usage rights that go beyond the operation of the device in the form supplied by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software.
  • Page 63 Issued by Gigaset Communications GmbH Frankenstraße 2, D-46395 Bocholt © Gigaset Communications GmbH 2023 Subject to availability. All rights reserved. Rights of modification reserved. www.gigaset.com...

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