Troubleshooting Diagnostic Tools; Using Ping; To Connect The Sonicpoint - SonicWALL NSA 2400 Getting Started Manual

To connect the SonicPoint:

1. Using a Cat-5 Ethernet cable, connect the SonicPoint to
the interface that you configured. Then connect the
SonicPoint to a power source.
2. In the SonicOS user interface on the SonicPoint >
SonicPoints page, click the Synchronize SonicPoints
button. The SonicWALL appliance downloads a SonicPoint
image from the SonicWALL back-end server.
3. Follow the instructions in the SonicPoint wizard. Be sure to
select the same authentication type and enter the same
keys or password that you configured in SonicOS.
For more information about wireless configuration, see the
SonicOS Enhanced Administrator's Guide.

Troubleshooting Diagnostic Tools

SonicOS provides a number of diagnostic tools to help you
maintain your network and troubleshoot problems. Several tools
can be accessed on the System > Diagnostics page, and
others are available on other screens.
This section contains the following subsections:
•

Using Ping

- page 51
• Using the Active Connections Monitor
• Using Log > View - page 52
- page 52
Using Ping
Ping is available on the System > Diagnostics page.
The Ping test bounces a packet off a machine on the Internet
and returns it to the sender. This test shows if the SonicWALL
security appliance is able to contact the remote host. If users on
the LAN are having problems accessing services on the
Internet, try pinging the DNS server, or another machine at the
ISP location. If the test is unsuccessful, try pinging devices
outside the ISP. If you can ping devices outside of the ISP, then
the problem lies with the ISP connection.
SonicWALL NSA 2400 Getting Started Guide Page 51