Cisco Catalyst Express 500 Getting Started Manual page 20

3. To read translated and localized warranty information
about your product, follow these steps:
a. Enter this part number in the Warranty Document
Number field:
78-6310-02C0
b. Select the language in which you would like to view the
document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to
download and print the document in Adobe Portable
Document Format (PDF).
You can also contact the Cisco service and support website for
assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
A Cisco product hardware warranty is supported for as long as
the original end user continues to own or use the product,
provided that the fan and power supply warranty is limited to
five (5) years. In the event of a discontinuance of product
manufacture, the Cisco warranty support is limited to five (5)
years from the announcement of the discontinuance.
Replacement, Repair, or Refund Policy for
Hardware
Cisco or its service center will use commercially reasonable
efforts to ship a replacement part within ten (10) working days
after receipt of the Return Materials Authorization (RMA)
request. Actual delivery times can vary, depending on the
customer location.
Cisco reserves the right to refund the purchase price as its
exclusive warranty remedy.
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