What Is Remote Support - Samsung PS51F8500 User Manual

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung
Contact Centre
and ask for remote
support.
2. Open the menu
on your TV and
go to the Support
section.
English - 21
3. Select Remote
Management and
Provide the Pin# to
the agent.
4. The agent will then
access your TV.
That's it!