What Is Remote Support - Samsung PS64F5500AM User Manual

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung
Contact Centre
and ask for remote
support.
[PF5500-XY]BN68-04884A-ENG.indb 23
2. Open the menu
on your TV and
go to the Support
section.
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3. Select Remote
Management and
Provide the Pin# to
the agent.
4. The agent will then
access your TV.
That's it!
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