Section Vi. Troubleshooting Guide - Pentair OPTIFLO Installation And User Manual

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SECTION VI. TROUBLESHOOTING GUIDE

The following are some common causes of problems that may arise.
PROBLEM
Pump will not prime.
Low flow — high filter pressure.
Low flow — low filter pressure.
Motor does not turn.
Motor over-heating.
®
OPTIFLO Aboveground Pool Pump Installation and User's Guide
CAUSE
No water in strainer pot.
Strainer pot lid is not tight.
Damaged lid o-ring.
Water level is below skimmer.
Strainer basket or skimmer basket
is clogged.
Closed valve in piping system.
necessary valves.
Pump is on low speed
(two-speed units only).
Air leak in suction line.
Water level is too low and the
pump cannot lift.
Filter is dirty.
Restriction in return line.
Strainer basket or skimmer basket
clogged.
Clogged impeller.
Air leak in suction line.
Restriction in suction line.
Power switch is off.
Circuit breaker has tripped.
Pump is in off-mode of a timer
controlled circuit.
Motor terminal connections are incorrect.Have terminal connections checked
Motor shaft is locked by bad bearing.
Electrical supply connections are
incorrect.
Wiring to pump is undersized.
Power Company supply voltage is low. Notify Power Company.
Ventilation is inadequate for motor.
REMEDY
Add water to pot.
Tighten lid.
Replace o-ring.
Adjust pool water level.
Clear basket.
Check all valves and open all
Adjust to high speed.
Find and fix leak.
Adjust pump level and insure
it is below water level.
Clean filter.
Open return line restriction.
Clean basket.
Clean obstruction.
Find and fix leak.
Find and open restriction.
Check power switch and reset.
Check circuit breaker and reset;
if retrips contact electrician.
Check timer mode.
by electrician.
Have motor bearings replaced
or replace pump.
Have terminal connections
checked by electrician.
Consult electrician to rewire pump.
Remove any restrictions to air flow.