Contacting Service
Hours of phone service are Monday through Friday from 8:30 a.m. to 6:00 p.m Eastern Standard
Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300 or
fax 508-533-5183.
Find information on the web at
Ordering Parts
Fax orders to 508-533-5183. To speak with a customer service representative, call 888-462-9239
(for customers living within the USA) or 508-533-4300 (for customers outside the USA). You may also
contact us through e-mail at techhelp@cybexintl.com.
CAUTION
Use only Cybex replacement
parts when servicing.
Failure to do so could result
in personal injury.
Cybex will void warranty if
non-Cybex replacement parts
are used.
Having the following information ready when calling, will assist our Cybex representatives in serving
you.
Unit Serial Number
•
Product Name
•
The unit serial number and product name can be found on the serial number decal.
Part Description
•
Part Number
•
Cybex Plate Loaded 16120 Smith Press Owner's Manual
Customer Service
www.cybexintl.com
NOTE: All inspections
and repairs must be
performed by trained
service personnel only.
or e-mail at
techhelp@cybexintl.com
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Need help?
Do you have a question about the Plate Loaded 16120 Smith Press and is the answer not in the manual?