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Support and Information Services
Diamond offers a variety of support and information ser-
vices to help you get the most from your product. The
following services are available:
Technical Support
Electronic Bulletin Board Service (BBS)
Return Materials Authorization (RMA)
Fax-On-Demand
World Wide Web
Customer Service
Refer to Table A-1 for details on these services.
Technical Support
If you need technical assistance, our Technical Support
Engineers will be glad to help you. You can contact us via
telephone, fax or BBS. Before calling Technical Support
please have the following information ready:
The model name part number and serial number of your
Diamond product, which is silk screened on the back of
the Micronics C400 system board.
Your computer information such as CPU type, operating
system, amount of installed memory and other peripher-
als installed in your computer.
Try to call from the location of your computer.
NOTE: For Return Material Authorization purposes, please
keep a copy of your product receipt.
Micronics C400 System Board Manual
Appendix A: Technical Information
65
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