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AT&T CL83101 User Manual

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
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User's manual
CL83101/CL83201/
CL83301/CL83351/
CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T CL83101

  • Page 1 User’s manual CL83101/CL83201/ CL83301/CL83351/ CL83401/CL83451 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. 1 (866) 288-4268 In Canada, dial Model number: CL83101 (one handset) CL83201 (two handsets) CL83301 (three handsets) CL83351 (three handsets) CL83401 (four handsets)

  • Page 3: Parts Checklist

    ID/call waiting caller ID/call waiting User’s manual Quick start guide Cordless handset (One for CL83101) (Two for CL83201) (Three for CL83301) (Three for CL83351) (Four for CL83401) (Four for CL83451) Charger for cordless handset...

  • Page 4: Table Of Contents

    User’s manual CL83101/CL83201/ CL83301/CL83351/ CL83401/CL83451 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Dial mode ..........18 Website ........... 18 Quick reference guide - handset ..1 Telephone base settings ...... 19 Quick reference guide - Ringer volume ........
  • Page 5 Options while on calls ......32 Speed dial ........... 56 Volume control ........32 Assign a speed dial number..56 Call waiting ........... 32 Reassign a speed dial number ..57 Mute ............33 Delete a speed dial number..58 Chain dialing ........
  • Page 6 Temporarily turning off the Redefining long range message alert tone ......77 coverage and clarity ....108 Message playback ........78 HD audio ..........108 Options during playback ....80 Index Delete all old messages ....81 Index ............109 Recording and playing memos ..82 Remote access wallet card ....111 Record a memo ........

  • Page 7: Getting Started

    Getting started Quick reference guide - handset pDIR/VOLUME CHARGE indicator On when the handset is Press pDIR to show directory charging in the telephone base entries when the handset is or charger. not in use (page 52). Press to scroll up while CID/VOLUME in menus.

  • Page 8: Main Menu

    Getting started Quick reference guide - handset PUSH TO TAL� Press to initiate a one-to-one (page 43) or one-to-group broadcast (page 45). Press and hold to broadcast to a group of system devices (page 45). Main menu Main menu • Play messages (page 78) •...

  • Page 9: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base CANCEL MENU/SELECT While in a menu, press to cancel an operation, When the telephone base is not in use, press back up to the previous menu or exit the menu to show the menu. display.
  • Page 10 Getting started Quick reference guide - telephone base X/DELETE While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 63, page 54 and page 30 respectively). While predialing, press to delete digits (page 27). During message playback, press to delete the playing message (page 80).

  • Page 11: Installation

    Getting started Installation You must install and STOP! See pages 7-8 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9).

  • Page 12: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug the large end of the power adapter into...

  • Page 13: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 14 Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. After you install your telephone or power returns following a SET DATE power outage, the handset will prompt you to set the date and MM/DD/YY...

  • Page 15: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.

  • Page 16: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to remove it from wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

  • Page 17: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages Answering sys 1. Press MENU/ on the handset when it is not in use to SELECT enter the main menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the >...

  • Page 18: Ringer Volume

    Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on the >Ringers screen. 1. Press MENU/ n idle mode to enter the main menu. SELECT 2.

  • Page 19: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 20: Lcd Language

    Telephone settings Handset settings LCD language You can select the language used for all screen displays. LCD language > 1. Press MENU/ in idle mode to enter the main menu. Caller ID annc SELECT 2. Use to scroll to >Settings, then press /SELECT.

  • Page 21: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. HANDSET 1 New voicemail New voicemail and the icon appear on the handset screen.

  • Page 22: Rename Handset

    Telephone settings Handset settings Rename handset You can create a handset name for each system handset. Clr voicemail 1. When the handset is idle, press MENU/ SELECT. Rename handset > to scroll to >Settings, then press 2. Use /SELECT. MENU 3.

  • Page 23: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1.

  • Page 24: Dial Mode

    Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse Home area code (rotary) service, you must change the dial mode to pulse >Dial mode dialing before using the telephone. To set the dial mode: 1.

  • Page 25: Telephone Base Settings

    Telephone settings Telephone base settings Use the menu to change the telephone settings. Press MENU/ on the telephone base when it is SELECT >Play messages not in use to enter the main menu. Answering sys Press to scroll to the feature to be changed.

  • Page 26: Ringer Volume

    Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. 1. Press MENU/ in idle mode to enter the SELECT main menu.

  • Page 27: Set Date/Time

    Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 28: Lcd Language

    Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. LCD language > 1. Press MENU/ in idle mode to enter the Caller ID annc SELECT main menu. 2. Use to scroll to >Settings, then press /SELECT.

  • Page 29: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. BASE New voicemail New voicemail and the icon appear on the telephone MSG # base screen.

  • Page 30: Rename Base

    Telephone settings Telephone base settings Rename base You can create a new name for the telephone base. 1. When the telephone is idle, press MENU/ SELECT. to scroll to >Settings, then press 2. Use Clr voicemail /SELECT. MENU Rename base >...

  • Page 31: Use Caller Id To Automatically Set Date And Time

    Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off.

  • Page 32: Dial Mode

    Telephone settings Telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ in idle mode to enter the main menu.

  • Page 33: Telephone Operation Telephone Operation

    Telephone operation Telephone operation Making a call Elapsed time Using a cordless handset: • Press PHONE/ /SPEA�ER SPEA�ER, then enter the FLASH Phone 0:00:30 telephone number. The screen displays the elapsed time as you talk (in hours, 8/06 6:30 minutes and seconds). Speaker 0:00:30 Using the telephone base: •...

  • Page 34: Ending A Call

    Telephone operation Telephone operation operation Ending a call Using a cordless handset: OFF/ • Press or return the handset to the telephone base or charger. CANCEL Using the telephone base: /SPEA�ER SPEA�ER. • Press Auto off A call ends automatically when you put the handset in the telephone base or charger.

  • Page 35: Handset Speakerphone

    Telephone operation Telephone operation Handset speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ to hang up. CANCEL NOTES: /SPEA�ER button • When you use the speakerphone, the key pad of the handset and the are lit.
  • Page 36 Telephone operation Telephone operation To redial a number: Using a cordless handset: PHONE/ /SPEA�ER SPEA�ER. • To dial the displayed number, press FLASH -OR- • Press PHONE/ /SPEA�ER SPEA�ER, then press REDIAL/ FLASH PAUSE repeatedly to view the redial memory. Press /SELECT to dial the MENU displayed number.

  • Page 37: Equalizer

    Telephone operation Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).

  • Page 38: Options While On Calls

    Telephone operation Options while on calls Volume control Using a cordless handset: While on a call, press q /VOLUME to decrease or press /VOLUME to increase the listening volume. You set the listening volume to one of eight levels. Using the telephone base: While on a call, press q/VOLUME to decrease or VOLUME/p to increase the listening volume.

  • Page 39: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. Using a cordless handset: To mute a call: • While on a call, press MUTE/ .

  • Page 40: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

  • Page 41: Temporary Tone Dialing

    Telephone operation Options while on calls To access the caller ID log while on a call: 1. Press MENU/ SELECT 2. Press to scroll to >Caller ID log, then press /SELECT. MENU 3. Press to scroll to the desired number. 4.

  • Page 42: Blind Transfer

    Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/ SELECT /SELECT to choose >Transfer.
  • Page 43 Telephone operation Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/ SELECT Speaker 0:00:12 2. Press /SELECT to choose >Transfer. MENU • If your have one handset, the outside call is put on 8/06 6:30 hold and the telephone base shows...

  • Page 44: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HANDSET LOCATOR on the telephone • Press base to start the paging tone on all handsets for 60 seconds.

  • Page 45: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Calling Using a cordless handset: BASE...

  • Page 46: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Using the telephone base: Press MENU/ in idle mode to enter the main SELECT menu. Press q or p to scroll to >Intercom, then Calling HANDSET X press /SELECT. MENU • If you have one handset, the telephone base shows Calling HANDSET X.

  • Page 47: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1.

  • Page 48: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TAL� on a handset or PTT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold PUSH TO TAL�...

  • Page 49: Ptt Call To A Single Device

    Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: PUSH TO TALK 1. There are a few ways to begin a PTT call to a single device. >Handset When the handset is not in use: •...
  • Page 50 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single PUSH TO TALK >Handset handset. When the telephone base is not in use: If you have one handset, press and hold PTT. •...

  • Page 51: Ptt Call To Multiple Devices

    Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered.

  • Page 52: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows: •...

  • Page 53: Change A One-To-One Ptt Call To An Intercom Call

    Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT session to an intercom call. When your device shows Press and hold [PTT] to talk, press /SELECT. The screen shows >Intercom. MENU Press /SELECT.

  • Page 54: Make An Outgoing Call During Ptt Call

    Multiple handset use Push-to-talk (PTT) Make an outgoing call during PTT call • During a one-to-one PTT call, press PHONE/ on your handset or FLASH /SPEA�ER on your telephone base to get a dial tone. The PTT call ends automatically. •...

  • Page 55: Directory

    Directory About the directory Shared directory The directory is shared by all handsets and the telephone Charlie Johnson base. Changes made to the directory from any device apply 888-883-2445 to all. NOTE: Only one handset or the telephone base can review the directory at a time.

  • Page 56: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. SELECT Answering sys 2. Press q or p to scroll to >Directory, then press >Directory /SELECT. MENU 3. Press q or p to highlight >Add contact.

  • Page 57: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries 7. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. Press q or p •...

  • Page 58: Review The Directory

    Directory Review the directory Review directory entries 1. Press pDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ when in idle mode, then press q or p to scroll SELECT to >Directory.

  • Page 59: Search By Name

    Directory Search the directory Search by name 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter.

  • Page 60: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 52) or Search by name (page 53) to show an entry. Display dial PHONE/ To dial a displayed number from the directory, press...

  • Page 61: Edit A Directory Entry

    Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press /SELECT. The screen shows MENU EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2.

  • Page 62: Speed Dial

    Directory Speed dial The telephone system has 10 speed dial locations (0-9) Robert Brown where you can store the telephone numbers you wish to 888-883-2445 dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries.

  • Page 63: Reassign A Speed Dial Number

    Directory Speed dial Reassign a speed dial number 1. When the telephone is idle, press MENU/ SELECT Robert Brown 2. Press q or p to scroll to >Directory. Press /SELECT. MENU 888-883-2445 3. Press q or p to scroll to >Speed dial. Press /SELECT.

  • Page 64: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU /SELECT Linda Miller 2. Press q or p to scroll to >Directory. Directory. Press 888-722-7702 /SELECT. MENU 3. Press q or p to scroll to >Speed dial. Speed dial.

  • Page 65: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...

  • Page 66: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 67: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 68: Review The Caller Id History

    Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return HANDSET the call, or to copy the caller’s name and number into your 6 Missed calls directory. Caller ID log empty appears if there are no records in the caller ID log.

  • Page 69: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.

  • Page 70: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /SELECT to select an entry. MENU 3. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.

  • Page 71: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.

  • Page 72: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset or the Play messages telephone base to set up the announcement message, turn on >Answering sys or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 73 Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the SELECT main menu. 2. Press q or p to scroll to >Answering sys, then press Play annc /SELECT.
  • Page 74 Answering system Answering system settings To delete your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the main SELECT menu. or p to scroll to >Answering sys, then press /SELECT. 2.

  • Page 75: Answer On/Off

    Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Play messages Using a cordless handset:...

  • Page 76: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can PHONE/ /SPEA�ER SPEA�ER on the handset,...

  • Page 77: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.

  • Page 78: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Play messages Using a cordless handset: >Answering sys...

  • Page 79: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.

  • Page 80: Message Recording Time

    Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ SELECT enter the main menu.

  • Page 81: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.

  • Page 82: Message Capacity

    Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics.

  • Page 83: Call Intercept

    Answering system About the answering system To screen a call at the handset: If the answering system and call screening are on (see Call screening on page 70), you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. Options while a message is being recorded: •...

  • Page 84: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.
  • Page 85 Answering system Message playback To listen to messages on a cordless handset: >Play messages Answering sys 1. When the handset is in idle mode, press MENU/ SELECT enter the main menu. 2. Press /SELECT again to select >Play messages. MENU If there are new and old messages, press q or p •...

  • Page 86: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press q/VOLUME/p to adjust the message playback volume. •...

  • Page 87: Delete All Old Messages

    Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”...

  • Page 88: Recording And Playing Memos

    Answering system Recording and playing memos Memos are messages you record at a handset. You can record, playback and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Record a memo Using a cordless handset: Play messages...

  • Page 89: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. Total number of messages and memos. 1-99 The system is answering a call, or someone is trying to reach it remotely.

  • Page 90: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 91 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. •...

  • Page 92: Appendix

    Appendix Adding and registering handsets Your telephone can support up to 12 cordless handsets. The handset must be registered to the telephone base before use. You must register each handset separately. The handsets provided within your product box are already registered as HANDSET 1 and so forth.

  • Page 93: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.

  • Page 94: Alert Tones And Lights

    Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset in telephone base or charger to recharge. MUTE ANS ON MSG # 10:21 Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.

  • Page 95: Handset Alert Tones

    Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.

  • Page 96: Lights

    Appendix Alert tones and lights Lights IN USE On when the telephone base is in use, or when the answering system is answering an incoming call. On when a handset is being /ANSWER ON registered. On when the answering system Flashes quickly when there is an incoming call or is on.

  • Page 97: Display Screen Messages

    Appendix Display screen messages Screen messages The telephone base is calling. BASE 0 is calling You have transferred an outside call to another device. Call transferred There are no entries in the caller ID history. Caller ID log empty The handset is calling the telephone base (for intercom calls). Calling BASE 0 The handset or telephone base is calling another handset (for...

  • Page 98: Not Available

    Appendix Display screen messages Screen messages The telephone number you have entered is already in the Number already directory. saved Someone else is already using the directory or caller ID history. Not available at this time The telephone base has lost power, or the handset is out Out of range OR of range.

  • Page 99: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My telephone doesn’t work at all. •...
  • Page 100 Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range.
  • Page 101 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack ( page 6).
  • Page 102 Appendix Troubleshooting • Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
  • Page 103 Appendix Troubleshooting The charge light is off or blinking. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Page 104 Appendix Troubleshooting Difficulty hearing messages. • Press VOLUME/p to increase the telephone base speaker volume. Press p /VOLUME to adjust the message playback volume on • a handset. System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should...
  • Page 105 Appendix Troubleshooting System does not record messages. • Make sure the answering system is on. ANS ON should show on the /ANSWER ON handset and the light on the telephone base should be on. • Make sure the memory of the answering system is not full. •...
  • Page 106 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.

  • Page 107: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 108: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 109: Especially About Cordless Telephones

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 110: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

  • Page 111: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 112: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 113 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.

  • Page 114: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 600mA (AC adapter output) Handset voltage 2.4VDC - 3.2VDC Charger voltage 6VAC @ 300mA (AC adapter output)

  • Page 115: Index

    Index Index Delete a caller ID log entry, 63 Alert tones a directory entry, 54 handset, 89 a speed dial number, 58 telephone base, 89 Dialing Announcement, 66 from a record in the Answer an incoming call caller ID history, 63 during an intercom call, 40 from the directory, 54 during PTT, 47...
  • Page 116 Index Index Maintenance, 101 Safety information, 102–103 Make an outgoing call during PTT, 48 Screen display message, 91–92 Making calls, 27 Speakerphone, 29 Memory match, 61 Speed dial Memos, 82 delete a number, 58 Message edit a number, 57 alert tone, 73 enter a number, 56 counter display, 83 playback, 78–81...

  • Page 117: Remote Access Wallet Card

    Record announcement ..End remote access call ..(or hang up) Turn system off or on ..Models: CL83101/CL83201/CL83301/CL83351/CL83401/CL83451 Type: DECT 6.0 cordless telephone/answering system with DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2011 Advanced American Telephones. All Rights Reserved.
  • Page 118 www.telephones.att.com © 2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 01/11.

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