Dect 6.0 cordless telephone/answering system with caller id/call waiting (125 pages)
Summary of Contents for AT&T CL83101
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Complete user’s manual CL83101/CL83201/CL83251/ CL83301/CL83351/CL83401/ CL83451/CL83551 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
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This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: CL83101 (one handset) CL83201 (two handsets) CL83251 (two handsets) CL83301 (three handsets) CL83351 (three handsets) CL83401 (four handsets)
. In 1 (866) 288-4268 Canada, dial Abridged User’s manual Quick start guide Cordless handset (1 for CL83101) (2 for CL83201/CL83251) (3 for CL83301/CL83351) (4 for CL83401/CL83451) (5 for CL83551) Telephone base Charger for cordless handset Battery for cordless handset...
Complete user’s manual CL83101/CL83201/CL83251/ CL83301/CL83351/CL83401/ CL83451/CL83551 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Use caller ID to automatically set date and time ......18 Quick reference guide - handset ..1 Home area code......... 18 Quick reference guide - Dial mode ..........
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Temporary ringer silencing ... 30 Display dial ........... 56 Handset speakerphone ....31 Delete a directory entry ....56 Last number redial ......31 Edit a directory entry ....... 57 Equalizer ..........33 Speed dial ........... 58 Options while on calls ......34 Assign a speed dial number..
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Message capacity ......78 FCC Part 68 and ACTA .......106 Voice prompts ........78 FCC Part 15 ..........107 Call screening ........78 Limited warranty ........108 Call intercept ........79 Technical specifications .....110 Base ringer ........... 79 DECT 6.0 digital technology ..110 Temporarily turning off the Telephone operating range ..110 message alert tone ......
Getting started Quick reference guide - handset pDIR/VOLUME CHARGE indicator On when the handset is Press pDIR to show directory charging in the telephone base entries when the handset is or charger. not in use (page 54). CID/VOLUME Press to scroll up while in menus.
Getting started Quick reference guide - handset �U�H TO TAL� Press to initiate a one-to-one (page 45) or one-to-group broadcast (page 47). Press and hold to broadcast to a group of system devices (page 47). Main menu Main menu • Play messages (page 80) •...
Getting started Quick reference guide - telephone base CANCEL MENU/�ELECT While in a menu, press to cancel an When the telephone base is not in use, press operation, back up to the previous menu or to show the menu. exit the menu display. While in the menu, press to confirm or save an Press and hold to go back to idle mode.
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Getting started Quick reference guide - telephone base X/DELETE While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 65, page 56 and page 31 respectively). While predialing, press to delete digits (page 29). During message or announcement playback, press to delete the playing message or announcement (page 82 and page 70 respectively).
Getting started Installation You must install and �TO�! See pages 7-8 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9).
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug the large end of the telephone...
Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
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Getting started Battery installation and charging CHARGE light �tep 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. After you install your telephone or power returns following a SET DATE power outage, the handset will prompt you to set the date and MM/DD/YY...
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.
Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from the wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages Answering sys 1. Press MENU/ on the handset when it is not in use to �ELECT enter the main menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the >...
Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. 1. Press MENU/ n idle mode to enter the main menu. �ELECT 2.
Telephone settings Handset settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Handset settings LCD language You can select the language used for all screen displays. LCD LANGUAGE 1. Press MENU/ in idle mode to enter the main menu. �ELECT English > to scroll to >�ettings, then press 2. Use /�ELECT.
Telephone settings Handset settings NOTES: • To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. • When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets.
Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
Telephone settings Handset settings Rename handset You can create a handset name for each system handset. Clr voicemail 1. When the handset is idle, press MENU/ �ELECT. Rename handset > to scroll to >�ettings, then press 2. Use /�ELECT. MENU 3.
Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1.
Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse Home area code (rotary) service, you must change the dial mode to pulse >Dial mode dialing before using the telephone. To set the dial mode: 1.
Telephone settings Telephone base settings Use the menu to change the telephone settings. Press MENU/ on the telephone base when it is �ELECT >Play messages not in use to enter the main menu. Answering sys Press to scroll to the feature to be changed.
Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. 1. Press MENU/ in idle mode to enter the �ELECT main menu.
Telephone settings Telephone base settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. LCD LANGUAGE 1. Press MENU/ in idle mode to enter the English > �ELECT main menu. 2. Use to scroll to >�ettings, then press /�ELECT.
Telephone settings Telephone base settings NOTES: • To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. • This feature does not announce information for call waiting calls. • It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.
Telephone settings Telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is Clr voicemail > new voicemail but there is none. For example, when you Rename base have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and icon;...
Telephone settings Telephone base settings Rename base You can create a new name for the telephone base. Clr voicemail Rename base > 1. When the telephone is idle, press MENU/ �ELECT. to scroll to >�ettings, then press 2. Use /�ELECT. MENU RENAME BASE 3.
Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off.
Telephone settings Telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ in idle mode to enter the main menu.
Telephone operation Telephone operation Making a call Elapsed time Using a cordless handset: • Press �HONE/ /��EA�ER ��EA�ER, then enter the FLA�H Phone 0:00:30 telephone number. The screen displays the elapsed time as you talk (in hours, 8/06 6:30 minutes and seconds). Speaker 0:00:30 Using the telephone base: •...
Telephone operation Telephone operation operation Ending a call Using a cordless handset: OFF/ • Press or return the handset to the telephone base or charger. CANCEL Using the telephone base: /��EA�ER ��EA�ER. • Press Auto off A call ends automatically when you put the handset in the telephone base or charger.
Telephone operation Telephone operation Handset speakerphone During a call, press /��EA�ER ��EA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ to hang up. CANCEL NOTES: • When you use the speakerphone, the key pad of the handset and the /��EA�ER button are lit.
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Telephone operation Telephone operation To redial a number: Using a cordless handset: �HONE/ /��EA�ER ��EA�ER. • To dial the displayed number, press FLA�H -OR- • Press �HONE/ /��EA�ER ��EA�ER, then press REDIAL/ FLA�H �AU�E repeatedly to view the redial memory. Press /�ELECT to dial the MENU displayed number.
Telephone operation Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).
Telephone operation Options while on calls Volume control Using a cordless handset: can set the listening volume to one of six levels. While on a call, press q /VOLUME to decrease or press /VOLUME to increase the listening volume. Using the telephone base: can set the listening volume to one of eight levels.
Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. Using a cordless handset: To mute a call: • While on a call, press MUTE/ .
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.
Telephone operation Options while on calls To access the caller ID log while on a call: 1. Press MENU/ �ELECT 2. Press to scroll to >Caller ID log, then press /�ELECT. MENU 3. Press to scroll to the desired number. 4.
Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/ �ELECT /�ELECT to choose >Transfer.
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Telephone operation Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/ �ELECT Speaker 0:00:12 2. Press /�ELECT to choose >Transfer. MENU • If your have one handset, the outside call is put on 8/06 6:30 hold and the telephone base shows...
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HAND�ET LOCATOR on the telephone • Press base to start the paging tone on all handsets for 60 seconds.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless handset: Press MENU/ in idle mode to enter the main menu.
Multiple handset use Intercom Using the telephone base: Press MENU/ in idle mode to enter the main �ELECT menu. Press q or p to scroll to >Intercom, then Calling HANDSET X press /�ELECT. MENU • If you have one handset, the telephone base shows Calling HAND�ET X.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) �TT You can directly broadcast messages to the speakerphone of any device. Press and hold �U�H TO TAL� on a handset or �TT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold �U�H TO TAL�...
Multiple handset use Push-to-talk (PTT) �TT call to a single device Using a cordless handset: 1. There are a few ways to begin a PTT call to a single device. PUSH TO TALK >Handset When the handset is not in use: •...
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Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single PUSH TO TALK >Handset handset. When the telephone base is not in use: If you have one handset, press and hold �TT. •...
Multiple handset use Push-to-talk (PTT) �TT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered.
Multiple handset use Push-to-talk (PTT) Answer a �TT call You can respond to a PTT call as described below. When your device receives a PTT call, it beeps and shows �ress and hold [�TT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows: •...
Multiple handset use Push-to-talk (PTT) Change a one-to-one �TT call to an intercom call You can convert a one-to-one PTT session to an intercom call. When your device shows �ress and hold [�TT] to talk, press /�ELECT. The screen shows >Intercom. MENU Press /�ELECT.
Multiple handset use Push-to-talk (PTT) Make an outgoing call during �TT call • During a one-to-one PTT call, press �HONE/ on your handset or FLA�H /��EA�ER on your telephone base to get a dial tone. The PTT call ends automatically. •...
Directory About the directory �hared directory The directory is shared by all handsets and the telephone Charlie Johnson base. Changes made to the directory from any device apply 888-883-2445 to all. NOTE: Only one handset or the telephone base can review the directory at a time.
Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. �ELECT Answering sys 2. Press q or p to scroll to >Directory, then press >Directory /�ELECT. MENU 3. Press q or p to highlight >Add contact.
Directory Create directory entries 7. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. Press q or p •...
Directory Review the directory Review directory entries 1. Press pDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ when in idle mode, then press q or p to scroll �ELECT to >Directory.
Directory Search the directory �earch by name 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter.
Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 54) or �earch by name (page 55) to show an entry. Display dial �HONE/ To dial a displayed number from the directory, press...
Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press /�ELECT. The screen shows MENU EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2.
Directory Speed dial The telephone system has ten speed dial locations (0 and Robert Brown 2-9, and 1 which is reserved for voicemail) where you can 888-883-2445 store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries, with the exception of 1, which must be manually Speed dial location...
Directory Speed dial Reassign a speed dial number 1. When the telephone is idle, press MENU/ �ELECT Robert Brown 2. Press q or p to scroll to >Directory. Press /�ELECT. MENU 888-883-2445 3. Press q or p to scroll to >�peed dial. Press /�ELECT.
Directory Speed dial Make a call using speed dial When in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned location you wish to call. -OR- 1. Press MENU when in idle mode. /�ELECT 2.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...
Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return HANDSET the call, or to copy the caller’s name and number into your 6 Missed calls directory. Caller ID log empty appears if there are no records in the caller ID log.
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation �ave a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /�ELECT to select an entry. MENU 3. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
Answering system Answering system settings Use the answering system menu of a system handset or the Play messages telephone base to set up the announcement message, turn on >Answering sys or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
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Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the �ELECT main menu. 2. Press q or p to scroll to >Answering sys, then press Play annc /�ELECT.
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Answering system Answering system settings To delete your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the �ELECT main menu. 2. Press or p to scroll to >Answering sys, then press /�ELECT.
Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Play messages Using a cordless handset:...
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can �HONE/ /��EA�ER ��EA�ER...
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Play messages Using a cordless handset: >Answering sys...
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.
Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT enter the main menu.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics.
Answering system About the answering system To screen a call at the handset: If the answering system is on, you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. While a message is being recorded, the handset shows To screen a call, press [�ELECT].
Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages.
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Answering system Message playback To listen to messages on a cordless handset: >Play messages Answering sys 1. When the handset is in idle mode, press MENU/ �ELECT enter the main menu. 2. Press /�ELECT again to select >�lay messages. MENU If there are new and old messages, press q or p •...
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: • Press q/VOLUME/p to adjust the message playback volume. •...
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”...
Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. Total number of messages and memos. 1-99 The system is answering a call, or someone is trying to reach it remotely.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
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Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. •...
Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to ten cordless handsets and two cordless www.telephones.att.com/headsets headsets (sold separately). Visit for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset in telephone base or charger to recharge. MUTE AN� ON M�G # 10:21 �peakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.
Appendix Alert tones and lights Lights IN U�E On when the telephone base is in use, or when /AN�WER ON the answering system is On when the answering an incoming call. answering system is on. On when a handset is being registered.
Appendix Screen display messages �creen messages The telephone base is calling. BASE 0 is calling You have transferred an outside call to another device. Call transferred There are no entries in the caller ID history. Caller ID log empty The handset is calling the telephone base (for intercom calls). Calling BASE 0 The handset or telephone base is calling another handset (for...
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Appendix Display screen messages �creen messages Someone else is already using the directory or caller ID history. Not available at this time The incoming PTT function is turned off. The handset will not No Incoming PTT receive PTT calls. The telephone base has lost power, or the handset is out Out of range OR of range.
Appendix Troubleshooting If you have difficulty with your phone please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My telephone doesn’t work at all. •...
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Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range.
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Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6).
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Appendix Troubleshooting • Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
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Appendix Troubleshooting The charge light is off or blinking. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
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Appendix Troubleshooting Difficulty hearing messages. • Press VOLUME/p to increase the telephone base speaker volume. Press p /VOLUME to adjust the message playback volume on • a handset. �ystem does not answer after the correct number of rings. • Make sure that the answering system is on. AN� ON should show on the handset and the /AN�WER ON light on the telephone base should...
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Appendix Troubleshooting �ystem does not record messages. • Make sure the answering system is on. AN� ON should show on the /AN�WER ON handset and the light on the telephone base should be on. • Make sure the memory of the answering system is not full. •...
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Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. �afety information •...
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
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Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Index Index a directory entry, 56 a speed dial number, 59 Alert tones Dialing handset, 91 from a record in the caller ID telephone base, 91 history, 65 Announcement, 68 from the directory, 56 Answer an incoming call Directory during an intercom call, 42 dial a number, 56 during PTT, 49 edit entries, 57...
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Index Index � Maintenance, 103 Safety information, 104–105 Make an outgoing call during PTT, 50 Screen display messages, 93–94 Making calls, 29 Speakerphone, 31 Memory match, 63 Speed dial Memos, 84 delete a number, 59 Message edit a number, 59 alert tone, 75 enter a number, 58 counter display, 85...