Siemens Gigaset S450 IP User Manual page 105

Appendix
You cannot make calls via VoIP. Either
Provider registration failed!
shown.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
The message may still be displayed for the fol-
lowing reasons:
1. The personal VoIP access data (Username,
and
Authent. Name
have entered may be incomplete or wrong.
¥
Check your information. In particular,
check your use of upper and lower case.
2. The general settings for your VoIP provider
are incomplete or incorrect (incorrect
server address).
¥
Start the Web configurator and check
the settings.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached. Set
a ping command, for example, on the
phone (ping s <local IP address of the
phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 85).
104
or Registration failed
Password) you
Authent.
(page 87).
No firmware update or VoIP profile down-
is load is carried out.
1. If Currently not possible!
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If File corrupted!
profile file may be invalid.
¥
Please use only firmware and down-
loads that are made available on the
preconfigured Siemens server
(page 99) or at www.siemens.com/
gigasetcustomercare.
3. If Server not accessible!
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 99). Correct the
address. If necessary, reset the base sta-
tion.
4. If
Transmission Error XXX
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If Check IP settings!
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.
is displayed, the VoIP
is displayed, the firmware or
is displayed, the
is displayed, an
is displayed, your phone