Reporting Safety Defects In The 50 United States And Washington, D.c; Tire Warranty - Dodge Ram 2010 Truck User Manual

REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES
AND WASHINGTON, D.C.
• If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call
the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should write to:
Transport Canada, Motor Vehicle
Defect Investigations and Recalls,
2780 Sheffield Road, Ottawa,
Ontario K1B 3V9.
CONSUMER ASSISTANCE
81

TIRE WARRANTY

Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's "Limited
Warranty Program", you may be eligible
for a free tire replacement or a
comparable new tire on a "prorated
basis".
• Certain conditions, such as irregular
wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse, are
excluded from the Limited Warranty
Program. The Limited Warranty Program
expires when your tires either wear to a
specified tread depth, and/or after a
period of time from the date of
purchase, as stated in the Tire Warranty
on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information relating
to the manufacturer's limited warranty
for the tires installed on your vehicle.
The DVD can play on any computer or
DVD player. If you have any questions
regarding the limited tire warranty
coverage, contact your local Chrysler
dealer or your local authorized tire
dealer. If you cannot access the DVD and
would like a paper copy of the limited
warranty for the tires installed on your
vehicle, call 1-800-922-1997 (U.S.) or
1-800-387-1143 (Canada) or ask your
Chrysler dealer.