Samsung Galaxy Note 3 Instruction Manual page 568

Trouble
Terminal
reacts
slowly/
Behaviors
become
unstable/
Some of
the program
cannot
activate.
Data is not
displayed
properly/
Cannot
operate
the touch
screen
properly.
Application
does
not work
properly
(cannot
activate,
errors occur
frequently,
etc.).
• Confirm the internal memory
usage of the terminal and
obtain memory by ending
some activated programs.
→ P.160
• Turn off and on the power. If
it does not solve the problem,
trying "Factory data reset"
(P.474) may improve the
symptoms. Note that the
operation erases all data
saved on the terminal. Make
sure to back up necessary
data beforehand.
• Are there any applications
being disabled? Enable the
disabled applications and try
again. → P.488
566
Check item
Appendix/Index