Page 1 FACSIMILE EQUIPMENT SERVICE MANUAL MODEL: FAX4750 MFC8300/8600...
Page 2 © Copyright Brother 1999 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. All products and company names mentioned in this manual are trademarks or registered trademarks of their...
Page 3 PREFACE This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother facsimile equipment. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, to rapidly repair the equipment and order any necessary spare parts.
Page 4: Safety Information
The label for Chinese products MANUFACTURED: JULY 1999 BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J.
Page 5 CHAPTER I. GENERAL DESCRIPTION...
Page 6 CONTENTS EQUIPMENT OUTLINE ..................1.1 External Appearance and Weight..............I-1 1.2 Components ....................I-1 SPECIFICATIONS ....................I-2...
Page 7: Equipment Outline
EQUIPMENT OUTLINE External Appearance and Weight The figure below shows the equipment appearance and approximate dimensions. w/o 2nd cassette w/ 2nd cassette Weight: Machine proper 10.5 kg 14.0 kg Machine (incl. drum unit & toner cartridge) 12.0 kg 15.5 kg In package 16.5 kg 22.0 kg...
Page 8 SPECIFICATIONS (1/4) Model FAX4750 MFC8300 GENERAL Print Engine Laser (ZL) Laser (ZL) Modem Speed (bps) 14,400 (Fax) 14,400 (Fax) Transmission Speed (sec.) ITU-T Group Coding Method MH/MR/MMR MH/MR/MMR Input/Output Width 5.8" to 8.5" x 2.75" to 8.5" 5.8" to 8.5" x 2.75" to 8.5"...
Page 9 (1/4) Model MFC8600 GENERAL Print Engine Laser (ZL) Modem Speed (bps) 14,400 (Fax) Transmission Speed (sec.) ITU-T Group Coding Method MH/MR/MMR Input/Output Width 5.8" to 8.5" x 2.75"to 8.5" ADF (pages) LCD Size 16 chars x 2 lines On-Screen Programming Backup Clock Yes (1 hour) Memory Capacity (MB)
Page 10 Approx. 2 sec/page (A4, std. resolution) Broadcasting Yes (182 locations) Yes (182 locations) Batch Transmission Auto Reduction Out-of-Paper Reception (Brother #1 Chart) Up to 270 pages Up to 90 pages (ITU-T Chart) Up to 210 pages Up to 70 pages...
Page 11 Quick Scan (Memory Transmission) Approx. 2 sec/page (A4, std. resolution) Broadcasting Yes (182 locations) Batch Transmission Auto Reduction Out-of-Paper Reception (Brother #1 Chart) Up to 270 pages (ITU-T Chart) Up to 210 pages Dual Access ECM (Error Correction Mode) ITU SUB Addressing...
Page 12 (3/4) Model FAX4750 MFC8300 PRINTER Available with option or download from web site Color/Mono Mono Mono Engine Type Laser (ZL) Laser (ZL) Resolution (dpi) 600 x 600 600 x 600 Speed (ppm) Paper Capacity (sheets) Additional Paper Capacity (sheets) 250 (User option)
Page 13 (3/4) Model MFC8600 PRINTER Color/Mono Mono Engine Type Laser (ZL) Resolution (dpi) 600 x 600 Speed (ppm) Paper Capacity (sheets) Additional Paper Capacity (sheets) 250 (User option) Output Paper Capacity (sheets) Standard Print Language Windows GDI (600 x 600) Emulation PCL4 Resident Fonts 24 bitmap (PCL4 Comp.)
Page 14 Fax & Voice Mail Box Fax- & Voice-on-Demand VIDEO CAPTURE Video Capture Video Print Video Format BUNDLED SOFTWARE For Windows Printer Driver (Brother) Available with option Viewer (ScanSoft) Available with option Available with option TWAIN (Brother) Available with option Available with option...
Page 15 VIDEO CAPTURE Video Capture Yes (Color) Video Print Yes (Mono) Video Format NTSC BUNDLED SOFTWARE For Windows Printer Driver (Brother) Viewer (ScanSoft) TWAIN (Brother) PC Fax (SMSI)* For iMAC Printer Driver (InfoWAVE) Viewer (InfoWAVE) TWAIN (InfoWAVE) PC Fax (SMSI or InfoWAVE) The parallel interface only works.
Page 16 CHAPTER II. INSTALLATION...
Page 17 CONTENTS INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT....II-1...
Page 18 INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT If the program version is updated or the main PCB is replaced, install the update program onto the flash ROM of the main PCB. The program installation requires a PC/AT-compatible computer (which is capable of running MS- DOS or its compatible OS).
Page 19 Installing the update data onto the flash ROM of the facsimile equipment NOTE: The following is an installation procedure example on a PC that is running Windows 95/98. Copy the update data and transfer utility onto the desired directory of the hard disk. e.g., C:\UPDATE Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS- DOS window.
Page 20 CHAPTER III. THEORY OF OPERATION...
Page 21 CONTENTS OVERVIEW......................III-1 MECHANISMS...................... III-2 Scanner Mechanism..................III-3 2.1.1 Document feeding and ejecting mechanism .......... III-3 2.1.2 Scanner ....................III-3 Laser Printing Mechanism ................III-4 2.2.1 Paper pick-up and registration mechanism ..........III-4 2.2.2 Print process mechanism ..............III-5 (1) Charging process................III-6 (2) Exposing process .................
Page 22 OVERVIEW *Not provided on those models without handset. III - 1...
Page 23 MECHANISMS The facsimile equipment is classified into the following mechanisms: n SCANNER MECHANISM - Document feeding and ejecting mechanism - Document scanning mechanism n LASER PRINTING MECHANISM - Paper pick-up and registration mechanism - Print process mechanism (consisting of charging, exposing, developing, and transferring processes) with paper feeding mechanism - Heat-fixing mechanism with paper feeding...
Page 24 Scanner Mechanism 2.1.1 Document feeding and ejecting mechanism This mechanism consists of the document stacker, automatic document feeder (ADF), document ejection roller ASSY, and document sensors. (For details about the sensors, refer to Section 2.3.) If the operator sets documents on the document stacker and starts the scanning operation, the scanner motor rotates so that the ADF (which consists of the document take-in roller ASSY, nip- related parts, separation roller ASSY, and ADF parts) feeds those documents into the equipment, starting from the bottom sheet to the top, page by page.
Page 25 Laser Printing Mechanism 2.2.1 Paper pick-up and registration mechanism At the 1st stage, the controller drives the main motor without energizing the solenoid so that the paper feed roller simply idles. At the 2nd stage, the controller energizes the solenoid so that the paper feed roller no longer rotates and the paper pick-up roller starts rotating to pick up paper into the equipment, a sheet at a time.
Page 26 2.2.2 Print process mechanism The print process unit works with laser beam, electrical charges, and toner. The graph below shows the transition of electrical charge on the surface of the laser-sensitive drum through the four processes: charging, exposing, developing, and transferring processes. III - 5...
Page 27 (1) Charging process The high-voltage power supply applies DC bias to the corona wire to generate ion on the grid. The ion uniformly charges the surface of the laser-sensitive drum to approx. 870V which is kept by the voltage regulator grounding the grid to the frame. (2) Exposing process When the laser-sensitive drum holds a positive electrical charge, the laser beam issued from the laser unit scans the drum according to the print image to expose the drum surface for neutralizing...
Page 28 (3) Developing process The developing process develops an electrostatic latent image formed on the drum in the exposing process, into a toner image. The developer roller attracts the toner particles fed from the toner cartridge by the toner supply roller, and then conveys them to the contact section with the laser-sensitive drum On the contact section between the developer roller and drum, the positive toner particles stick to the neutralized spots on the drum according to the principles of attraction and repulsion, transforming a latent image into a toner image.
Page 29 2.2.3 Heat-fixing mechanism As the paper passes between the heater roller and the pressure roller in the heat-fixing unit, the heater roller fuses the toner on the paper. The controller monitors the internal resistance of the heater thermistor to keep the surface temperature of the heater roller constant by turning the halogen heater lamp on and off.
Page 30 2.2.4 Paper ejecting mechanism After the paper passes through the heat-fixing process, it will be ejected from the heat-fixing unit by the paper ejection roller. If the leading edge of the paper pushes up the actuator of the paper ejection sensor, the sensor signals the start of paper ejection.
Page 31 Sensors and Actuators This equipment has eleven sensors: eight photosensors, two thermistors and a mechanical switch as described below. Sensor name Type Located on Document front sensor Photosensor Control panel PCB Control panel PCB ASSY Document rear sensor Photosensor Document sensor PCB Manual insertion sensor Photosensor Engine PCB...
Page 32 * Provided on models equipped with a handset. Location of Sensors and Actuators III - 11...
Page 33: Control Electronics
CONTROL ELECTRONICS Configuration The hardware configuration of the facsimile equipment is shown below. Provided on models supporting LAN interface. Provided on models supporting video capture. Provided on models equipped with a handset. Provided on models available with a 2nd paper cassette (as an option or standard). Provided on European models.
Page 34 Main PCB The main PCB, which is the nucleus controlling the entire operation of the equipment, consists of a FAX engine (ASIC), memories, MODEM, motor drive circuitry, sensor detection circuitry, and analog circuits for scanning, printing, and power transmission shifting. EEPROM:Electrically Erasable Programmable Read-only Memory DRAM: Dynamic Random Access Memory...
Page 35 Main PCB III - 14...
Page 36 Engine PCB On the engine PCB is a gate array which converts serial signals sent from the main PCB into parallel signals. According to those signals, the engine PCB controls the following: - Motors--main motor, fan motor, and polygon motor - High-voltage power supply - Solenoid(s) - Heater...
Page 37 NCU PCB The NCU PCB switches the communications line to telephone or built-in MODEM, under the control of the main PCB. US versions III - 16...
Page 38 European versions III - 17...
Page 39 Asian/Oceanian versions III - 18...
Page 40 Control Panel PCB The control panel PCB and the main PCB communicate with each other by serially transmitting commands and data. The control panel unit consists of a gate array, an LCD and LEDs, which are controlled by the gate array according to commands issued from the FAX engine on the main PCB.
Page 41 Power Supply PCB [ 1 ] Low-voltage power supply PCB The low-voltage power supply uses the switching regulation system to generate DC power (+5V and +24V) from a commercial AC power supply for the driver circuits. The +5V source is fed to the logic, control panel, sensors, CIS unit, etc.
Page 42 [ 2 ] High-voltage power supply PCB This power supply generates high-voltage power sources from the 24V source fed from the low- voltage power supply for charging, developing, and transferring in the laser printing process. High-voltage Power Supply Circuit III - 21...
Page 43 CHAPTER IV. DISASSEMBLY/REASSEMBLY AND LUBRICATION...
Page 44 CONTENTS DISASSEMBLY/REASSEMBLY ................IV-1 Safety Precautions....................IV-1 Preparation ......................IV-2 How to Access the Object Component ..............IV-2 Disassembly Order Flow ..................IV-3 Rear Cover..................... IV-4 Access Plates R and F ................... IV-4 Control Panel ASSY ..................IV-5 Panel Rear Cover and Control Panel.............. IV-6 Document Feed Roller ASSY, Document Ejection Roller ASSY, and Pinch Rollers ...................
Page 45 1.24 Toner Sensor (light-receiver) PCB and Toner Sensor (LED) PCB....IV-48 1.25 Gears and Paper Pick-up Roller ..............IV-49 1.26 Paper Feed Roller ASSY ................IV-50 1.27 Clutch Levers, Cassette Guide L, and Solenoid ..........IV-51 1.28 Paper Cassette....................IV-52 1.29 Cleaning of High-voltage Contacts and Grounding Contacts......
Page 46 DISASSEMBLY/REASSEMBLY n n Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Unplug the power cord from the power outlet before accessing parts or units inside the machine. When having access to the power supply, be sure to unplug the power cord from the power outlet.
Page 47 Preparation Prior to proceeding to the disassembly procedure, (1) Unplug - the power cord, - the modular jack of the telephone line, - the modular jack of the curled cord (and remove the handset)*, - the PC interface cable, and - the modular jack of an external telephone set if connected.
Page 48 Disassembly Order Flow IV - 3...
Page 49 Rear Cover (1) Remove the three screws (two "a" and one "b") from the rear cover. Screw "b" is provided on those models available with a 2nd paper cassette (as an option or standard). (2) Lightly pressing sections "X," pull out the rear cover. "a"...
Page 50 Control Panel ASSY (1) Slightly open the control panel ASSY. (2) Push the right and left arms of the control panel ASSY outwards (in the direction of arrow •) with your thumbs, then open the control panel ASSY further (arrow ‚ to unhook those arms from bosses "x"...
Page 51 Panel Rear Cover and Control Panel (1) Place the control panel ASSY upside down. If you do not need to remove the ADF parts, nip-related parts, document pressure bar, or document rear sensor actuator, or anti-static brush, skip to step (7). (2) To remove the ADF parts (spring plates, separation rubber and spring), remove the screw.
Page 52 (7) Remove the two screws from the panel rear cover. (8) Unhook the panel rear cover from eight "X" latches provided on the control panel and lift up the panel rear cover. (9) Fully turn the document front sensor actuator to the rear and take it out. (10) Unhook the document sensor PCB from two "Y"...
Page 53 (13) As shown below, slightly pull the clamps to the front and take out the LCD while pulling the LCD flat cable gently. NOTE: Do not take out the LCD except when the LCD is defective and requires replacement. Reassembling Notes •...
Page 54 Document Feed Roller ASSY, Document Ejection Roller ASSY, and Pinch Rollers (1) Lightly push arm rib "a" to the rear, then pull the document feed roller ASSY to the left and upwards. (2) Lightly push arm rib "b" to the rear, then pull the document ejection roller ASSY to the left and upwards.
Page 55 CIS Unit (1) Lightly pull up the arm, move the CIS unit to the right, and lift up the left edge of the CIS unit gently. NOTE: Do not lift up the left edge exceeding 30 mm to prevent the CIS harness connector on the CIS unit from getting broken.
Page 56 Scanner Frame ASSY (Scanner Motor, Scanner Drive Unit, Document Take-in Roller, Separation Roller, Pressure Rollers, and Control Panel Locks) (1) Remove the two screws from the scanner frame ASSY. (2) Lift up the front edge of the scanner frame ASSY and pull the ASSY towards you to release the three tabs provided on the rear end from the top cover.
Page 57 (4) Turn the scanner frame ASSY upside down. (5) Remove the screw from the scanner motor and turn the motor (as shown below) to release it from the latch. (6) Remove the two screws and take off the scanner drive unit. IV - 12...
Page 58 (7) Remove the document take-in roller gear (in the direction of arrow •) by pulling its pawls outwards. Slightly push down the arm (arrow ‚) and shift the document take-in roller shaft to the left (arrow ƒ) and take it up. Then shift the document take-in roller to the left and take it up.
Page 59 Reassembling Notes • The document take-in roller and separation roller are compatible with each other. Their gears are also compatible with each other. However, their shafts are not compatible. The document take-in roller shaft should be a white one; the separation roller shaft should be a black one. When setting these shaft to their rollers, fit the groove provided in each shaft over the longer boss provided on each roller.
Page 60 Top Cover (Exit Roller, Speaker, and Document Guides) (1) Disconnect the hook switch harness* and speaker harness from the main PCB. *For models equipped with a handset (2) Remove the harness support rubbers to release the hook switch harness*. (3) Release the scanner motor harness and CIS harness from the hooks provided on the top cover.
Page 61 (4) Remove two screws "a." (5) Open the front cover and remove two screws "b." (6) Pull the tabs of the top cover to the front and upwards (in the direction of arrows •) to release them from the bosses provided on the main cover. (7) Insert the tip of a flat screwdriver and unhook the latches of the top cover (in the direction of arrows ‚), then lift up the top cover (arrow ƒ).
Page 62 (8) Turn the top cover upside down. (9) Peel off anti-static brushes. NOTE: Once removed, they will become unusable and new parts will have to be put back in. (10) As shown below, warp the gear-equipped end of the exit roller and remove it. (11) Unhook the latch from the speaker spring and pull it up.
Page 63 (12) Remove the screw from the inside of the top cover, then remove the document guides L and R as shown below. Reassembling Notes • When reinstalling the paper guides, set them into place, pull them outwards (in the direction of arrows •), and then secure them with the spring, guide gear, and screw (arrow ‚).
Page 64 • When setting the top cover back into place: - at the right-hand side, put the speaker harness and hook switch harness* into square cutout "X" provided in the right rear corner of the main cover. Raise the panel-main harness coming through the main cover up and through cutout "x"...
Page 65 • When connecting the speaker harness and hook switch harness* to the main PCB: - route the hook switch harness* through the ferrite core of the speaker harness, - make sure that the panel-main harness, speaker harness, and hook switch harness* are routed through the cutout provided in the bottom insulation film, and - make sure that the ferrite cores of the pane-main harness and speaker harness lie inside the bottom insulation film.
Page 66 Handset Mount and Hook Switch PCB (for models equipped with a handset) Side Cover (for models without handset) (1) Remove the two screws from the handset mount* or side cover**. (2) Twist the handset mount* or side cover** so that it tilts over to the left and its upper end works out of the bosses provided on the top cover.
Page 67 The following steps should apply to those models equipped with a handset: (3) Disassemble the handset mount by unhooking two latches "a" of the upper handset mount with a flat screwdriver. (4) Remove the hook switch PCB ASSY by unhooking latch "b." (5) Disconnect the hook switch harness from the hook switch PCB.
Page 68 1.10 Paper Sub Tray (1) Turn the paper sub tray up (in the direction of arrow •). (2) Warp the sub tray and lift it up (arrows ‚ and ƒ). IV - 23...
Page 69 1.11 VC Cover, VC Bracket, and VC Connector PCB (for models supporting video capture) (1) Remove two screws ("a" and "b"), then take off the VC cover. (2) Remove screw "c," take out the VC bracket together with the VC connector PCB, and disconnect the VC harness.
Page 70 1.12 Front Cover Front Sub Cover (for models not supporting video capture) (1) For models not supporting video capture: Remove the screw and take off the front sub cover from the front cover. (2) Remove the screw from the left bottom of the front side of the main cover. (3) Hold the front cover at an angle of 45°...
Page 71 1.13 Outer Chute and Paper Pinch Rollers (1) Pull up the outer chute and open it (in the direction of arrow •). (2) Remove the chute springs from the hooks provided on the main cover (arrow ‚), then lift up the outer chute (arrow ƒ).
Page 72 1.14 Main Cover (1) Remove two screws "a" from the front side of the main cover. (2) Remove two screws "b" from the rear side of the main cover, and then pull corner edges "X" outwards to dislocate the main cover from the main chassis. Make sure that the cutout provided in the main cover is dislocated from the power inlet.
Page 73 1.15 Switch Cover (1) Push the locks of the switch cover as shown below and remove it. IV - 28...
Page 74 1.16 Laser Unit (1) Remove screw "a" and take off the harness cover. (2) Remove two screws "b." (3) Disconnect the polygon motor harness and laser flat cable from the laser unit. (4) Lift up the laser unit. NOTE: When handling the laser unit, take care not to touch the inside of the unit, glass, or mirror.
Page 75 1.17 Heat-fixing Unit and FU Lamp (1) Remove the screw from the harness duct. (2) Peel off tape and take off the scanner motor harness, CIS harness, and VC harness* from the harness duct. (3) Unhook the harness duct from the main chassis in the directions of arrows • and ‚. *Provided on models supporting video capture IV - 30...
Page 76 (4) Remove three screws (two "a" and one "b"). (5) Disconnect the long heater wire (of the heater harness) from the upper center of the heat- fixing unit. (6) Disconnect the short heater wire (of the heater harness) from the left end of the heat-fixing unit.
Page 77 (8) To take out the FU lamp from the heat-fixing unit, remove two screws "c." (9) Unhook the two latches outwards (in the direction of arrows •) with the tip of a flat screwdriver and open the upper cover (arrow ‚). The upper and lower covers will become separated from each other.
Page 78 • A new heat-fixing unit will be provided with the heater thermistor harness being taped to the unit. Before installing the unit, remove the tape. • When setting the heat-fixing unit back into place, make sure that the heater wires are routed through the latch of the fan duct (see the illustration given on page IV-34) and then route the long heater wire as shown below.
Page 79 1.18 Fan (1) Disconnect the fan harness from the engine PCB. (2) Remove two screws, take out the heater wires from the latch of the fan duct, and take off the fan duct together with the fan. IV - 34...
Page 80 (3) As shown below, pull the fan duct outwards and take out the fan. Reassembling Notes • Put the fan back into place so that the rating label faces outwards and upside down. • Route the heater wires through the latch of the fan duct as shown on the previous page. IV - 35...
Page 81 1.19 Drive Gear ASSY and Main Motor ASSY (1) Remove five screws from the drive gear ASSY. (2) Tilt the drive gear ASSY towards you while taking care not to drop the develop joint and spring, and then disconnect the main motor harness. (3) Remove the front cover link and idle gear 56 from the main chassis.
Page 82 (4) Remove four screws and take off the main motor ASSY from the drive gear ASSY. Reassembling Notes • If you have removed the gear 39/98 from the drive gear ASSY, hook the spring as shown below. IV - 37...
Page 83 1.20 NCU Shield and NCU PCB (1) Remove three screws from the NCU shield, then take off the NCU shield. (2) Disconnect the main-NCU harness from the main PCB. (3) Remove the screw from the NCU PCB and take out the PCB. IV - 38...
Page 84 Reassembling Notes • Route the main-NCU harness above the scanner motor harness as illustrated below. IV - 39...
Page 85 1.21 Bottom Plate, Main PCB, and Bottom Insulation Film (1) Disconnect the following harnesses and flat cable from the main PCB: • Panel-main harness (6-pin, P3) • Main-LV-engine harness (6-pin, P22) • Laser flat cable (P9) • Engine-main harness (12-pin, P8) •...
Page 86 (2) Turn the main chassis upside down. (3) Remove 14 screws (nine "a" and five "b"). (4) Slightly lift up the bottom plate and pull it to the rear until you can remove screw "c." (5) Remove screw "c" to release the grounding wire. (6) For models available with a 2nd paper cassette: Unhook the 2nd cassette relay PCB bracket from the bottom plate.
Page 87 (8) Remove screw "d" and disconnect the paper ejection sensor PCB from the main PCB. (9) Remove five screws (three "e" and two "f"), then take off the main PCB from the bottom plate. (10) Remove the bottom insulation film. "d"...
Page 88 Setting up the main PCB after replacement * For the American version equipped with a handset. IV - 43...
Page 89 1.22 Low-voltage Power Supply PCB and Power Inlet (1) Remove two screws "g" and take off the rear underbar. (2) Remove screw "h." (3) Slightly lift up the low-voltage power supply PCB and disconnect the heater harness and main-LV-engine harness. The low-voltage power supply PCB is connected to the power inlet with soldered lead wires.
Page 90 Reassembling Notes • When connecting the power inlet to the low-voltage power supply PCB, insert the brown and blue lead wires into eyelets L and N in the PCB, respectively, and then solder those wires on the solder side of the PCB. •...
Page 91 1.23 Inner Insulation Film, High-voltage Power Supply PCB, Engine PCB, and 2nd Cassette Relay PCB* (*Provided on models available with a 2nd paper cassette) (1) Remove screw "a" and take off the inner insulation film. (2) Remove three screws (two "b" and one "c") from the high-voltage power supply PCB and engine PCB.
Page 92 (6) For models available with a 2nd paper cassette: Pull the 2nd cassette relay PCB bracket to take out its harness. Remove the screw and take off the 2nd cassette relay PCB from its bracket. Reassembling Notes • Before reinstalling the high-voltage power supply PCB, push in the spring with a flat screwdriver until it snaps into place as shown below.
Page 93 1.24 Toner Sensor (light-receiver) PCB and Toner Sensor (LED) PCB (1) At the right-hand plate of the main chassis, remove the screw from the toner sensor (light- receiver) PCB, release its harness from the two harness latches, and then pull it out. (2) At the left-hand plate of the main chassis, press the both sides of the lens support on the toner sensor (LED) PCB with your fingers to release them from the main chassis, release its harness from the two latches, and then pull it out.
Page 94 1.25 Gears and Paper Pick-up Roller (1) Place the main chassis upside down. (2) Remove the inner gear 54 (by pulling its pawl outwards), gear 45 set P/R, gear 20 P/R, and the bushing from the end of the paper pick-up roller shaft. (3) Remove the pawled bushing by pulling its pawl outwards, then remove the paper pick-up roller and its shaft.
Page 95 1.26 Paper Feed Roller ASSY (1) Unhook the latch (arrow •) provided on the underside of the plastic frame by using a small flat screwdriver and pull out the gear 21 (arrow ‚). (2) Place the main chassis rightside up. (3) At the right end of the paper feed roller shaft, pull up the pawl of the bushing (arrow ƒ) with the tip of a flat screwdriver and move the paper feed roller ASSY to the left (arrow „).
Page 96 1.27 Clutch Levers, Cassette Guide L, and Solenoid (1) Turn the main chassis upside down. (2) Remove the two screws and take off the front underbar (which is shown on page IV-44). (3) Place the main chassis rightside up. (4) Remove the clutch lever F/R by pulling its pawl outwards. (5) Remove the clutch lever spring and clutch lever P/R.
Page 97 1.28 Paper Cassette (1) Pull the pressure plate release lever to the front to release the pressure plate. (2) Fully slide the side guide (R or L) inwards (in the direction of arrow •) and remove the screw. Then release the latches (arrow ‚) and pull up the side guide (arrow ƒ). (3) Release the pressure plate from the bosses (arrow „) and remove it (arrow …).
Page 98 1.29 Cleaning of High-voltage Contacts and Grounding Contacts If any toner particles, paper dust or dirt are on the contacts, clean them out. This will ensure that power flows correctly to enable printing. IV - 53...
Page 99 IV - 54...
Page 100 LUBRICATION Apply the specified lubricants to the lubrication points as shown below. Lubricant amount Lubricant type (Manufacturer Half of a rice-sized pinch Rice-sized pinch Two rice-sized pinches Five rice-sized pinches of grease of grease (6 mm of grease (12 mm of grease (30 mm (3 mm Molykote grease...
Page 101 [ 2 ] Control panel locks [ 3 ] Scanner frame ASSY, document take-in roller and its shaft, and separation roller and its shaft IV - 56...
Page 102 [ 4 ] Top cover IV - 57...
Page 103 [ 5 ] Drive gear ASSY IV - 58...
Page 104 [ 6 ] Paper cassette IV - 59...
Page 105 CHAPTER V. MAINTENANCE MODE...
Page 106 CONTENTS ENTRY INTO THE MAINTENANCE MODE............V-1 LIST OF MAINTENANCE-MODE FUNCTIONS ........... V-2 DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS ....V-4 EEPROM Parameter Initialization............... V-4 Printout of Scanning Compensation Data ........... V-5 ADF Performance Test................V-7 Test Pattern 1..................... V-8 Firmware Switch Setting and Printout ............V-9 Operational Check of LCD................
Page 107: Entry Into The Maintenance Mode
1. ENTRY INTO THE MAINTENANCE MODE American models: To make the equipment enter the maintenance mode, press the Function, *, 2, 8, 6, and 4 keys in this order. Within 2 seconds European models: To make the equipment enter the maintenance mode, press the Menu, *, 2, 8, 6, and 4 keys in this order.
Page 108 2. LIST OF MAINTENANCE-MODE FUNCTIONS Maintenance-mode Functions Function Reference Code Function Subsection (Page) EEPROM Parameter Initialization 3.1 (V-4) Printout of Scanning Compensation Data 3.2 (V-5) ADF* Performance Test 3.3 (V-7) Test Pattern 1 3.4 (V-8) Firmware Switch Setting 3.5 (V-9) Printout of Firmware Switch Data 3.5 (V-53) Operational Check of LCD...
Page 109 - - - - - - - - - - - - - - - - - - - - - - - - - - IMPORTANT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only.
Page 110 3. DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS EEPROM Parameter Initialization Function The equipment initializes the parameters, user switches, and firmware switches registered in the EEPROM, to the initial values. Entering the function code 01 initializes all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below. Function code Data item Maintenance-mode functions...
Page 111 Printout of Scanning Compensation Data Function The equipment prints out the white and black level data for scanning compensation. Operating Procedure Do not start this function merely after powering on the equipment but start it after carrying out a sequence of scanning operation. Unless the equipment has carried out any scanning operation, this function cannot print out correct scanning compensation data.
Page 112 Scanning Compensation Data List V - 6...
Page 113 ADF Performance Test Function The equipment counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure (1) Set documents. (Allowable up to the ADF capacity.) The "DOC. READY" will appear on the LCD. (2) Press the 0 and 8 keys in this order.
Page 114 Test Pattern 1 Function This function, much like the copying function, prints out test pattern 1 to allow the service personnel to check for record data missing or print quality. Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode. The figure below shows test pattern 1.
Page 115 Firmware Switch Setting and Printout [ A ] Firmware switch setting Function The facsimile equipment incorporates the following firmware switch functions (WSW01 through WSW42) which may be activated with the procedures using the control panel keys and buttons. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
Page 116 Firmware Switches (WSW01 through WSW42) Continued WSW No. Function Reference Page WSW37 Function setting 15 V-47 WSW38 Function setting 16 V-48 WSW39 Function setting 17 V-49 WSW40 Function setting 18 V-50 WSW41 Function setting 19 V-51 WSW42 Function setting 20 V-52 Operating Procedure (1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode.
Page 117 Detailed Description for the Firmware Switches WSW01 (Dial pulse setting) Selector Function Setting and Specifications No. 1 2 Dial pulse generation mode 10-N No. 3 4 60 ms Break time length in pulse dialing 67 ms 40 ms (for 16 PPS) 64 ms (at 106-ms intervals) No.
Page 118 Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switch This selector determines whether or not the dialing mode may be switched between the pulse (DP) and tone (PB) dialing by using the function switch. Selector 8: Default dialing mode, pulse (DP) or tone (PB) dialing This selector sets the default dialing mode (pulse dialing or tone dialing) which may be changed by the function switch.
Page 119 WSW03 (PABX* mode setting) Selector Function Setting and Specifications CNG detection when sharing a modular wall socket with a 0: A 1: B telephone No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms Min.
Page 120 Selectors 6 and 7: Dial tone detection in PABX These selectors activate or deactivate the dial tone detection function which detects a dial tone when a line is connected to the PABX. Setting both of these selectors to "1" activates the dial tone detection function so that the equipment starts dialing upon detection of a dial tone when a line is connected.
Page 121 WSW04 (TRANSFER facility setting) Selector Function Setting and Specifications Not used. No. 5 6 200 ms Earth time length for earth 300 ms function 500 ms 700 ms No. 7 8 80 ms Break time length for flash 110 ms function 250 ms 500 ms...
Page 122 WSW05 (1st dial tone and busy tone detection Selector Function Setting and Specifications No. 1 2 3 0 0 0 3.5 sec. WAIT 0 0 1 7.0 sec. WAIT 0 1 0 10.5 sec. WAIT 1st dial tone detection 0 1 1 14.0 sec.
Page 123 Selectors 5 and 6: Busy tone detection in automatic sending mode These selectors determine whether or not the equipment automatically disconnects a line upon detection of a busy tone in automatic sending mode. Setting selector 6 to "0" ignores a busy tone so that the equipment does not disconnect the line. Setting selectors 5 and 6 to "0"...
Page 124 WSW06 (Pause key setting and 2nd dial tone detection) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. WAIT 0 1 0 : 7 sec. WAIT 0 1 1 : 10.5 sec.
Page 125 Selectors 1 through 3: Pause key setting and 2nd dial tone detection Selectors No WAIT is inserted even if the Pause key is pressed. If you press the Pause key during dialing, the facsimile equipment will insert WAIT as defined in the above table. If the Pause key is pressed repeatedly, the equipment inserts the specified WAIT multiplied by the number of depressions.
Page 126 WSW07 (Dial tone setting 1) Selector Function Setting and Specifications No. 1 2 Frequency band range Narrows by 10 Hz Initial value Widens by 10 Hz Line current detection 0: No 1: Yes No. 4 5 6 0 0 : -21 dBm 0 1 : -24 dBm...
Page 127 WSW08 (Dial tone setting 2) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1st dial tone detection time length 0 1 1 : 800 ms 1 0 0 : 900 ms...
Page 128 WSW09 (Protocol definition 1) Selector Function Setting and Specifications Frame length selection 0: 256 octets 1: 64 octets Use of non-standard commands 0: Allowed 1: Prohibited No. 3 4 times No. of retries 3 times 2 times 1 time T5 timer 0: 300 sec.
Page 129 WSW10 (Protocol definition 2) Selector Function Setting and Specifications Not used. Time length from transmission of 0: 100 ms 1: 50 ms the last dial digit to CML ON Time length from CML ON to CNG 0: 2 sec. 1: 4 sec. transmission Time length from CML ON to CED transmission (except for facsimile-...
Page 130 WSW11 (Busy tone setting) Selector Function Setting and Specifications Narrows by 10 Hz Frequency band range Initial value Widens by 10 Hz Not used. 1: 400-600/400-600 ms 1: 175-440/175-440 ms ON/OFF time length ranges (More than one setting allowed) 1: 700-800/700-800 ms 1: 110-410/320-550 ms 1: 100-660/100-660 ms NOTE: WSW11 is not applicable in those countries where no busy tone detection is supported.
Page 131 WSW12 (Signal detection condition setting) Selector Function Setting and Specifications No. 1 1500 ms Min. OFF time length of calling 500 ms signal (Ci) 700 ms 900 ms No. 3 6 sec. Max. OFF time length of calling 7 sec. signal (Ci) 9 sec.
Page 132 WSW13 (Modem setting) Selector Function Setting and Specifications No. 1 0 km Cable equalizer 1.8 km 3.6 km 5.6 km No. 3 -43 dBm Reception level -47 dBm -49 dBm -51 dBm 0: 0 dB 1: 8 dB 0: 0 dB 1: 4 dB Modem attenuator 0: 0 dB...
Page 133 WSW14 (AUTO ANS facility setting) Selector Function Setting and Specifications 13 Hz Frequency band selection 15 Hz (Lower limit) 23 Hz 20 Hz Frequency band selection 30 Hz (Upper limit) 55 Hz 70 Hz Fixed to once Fixed to 2 times Fixed to 3 times Fixed to 4 times 1 to 2 times...
Page 134 WSW15 (REDIAL facility setting) Selector Function Setting and Specifications No. 1 5 minutes Selection of redial interval 1 minute 2 minutes 3 minutes No. 3 16 times 1 times No. of redialings 2 times 3 times 15 times Redialing for no response sent Redialing No redialing from the called terminal...
Page 135 WSW16 (Function setting 1) Selector Function Setting and Specifications Not used. CCITT superfine recommendation 0: OFF 1: ON Not used. Max. document length limitation 0: 400 cm 1: 90 cm Stop key pressed during reception 0: Not functional 1: Functional Selector 2: CCITT superfine recommendation If this selector is set to "1,"...
Page 136 WSW17 (Function setting 2) Selector Function Setting and Specifications No. 1 No alarm Off-hook alarm Always valid Valid except when 'call reservation' is selected. Not used. Calendar clock type U.S.A. type 1: European type Not used. Non-ring reception 1: ON Not used.
Page 137 WSW18 (Function setting 3) Selector Function Setting and Specifications Not used. No. 2 40 sec. Detection enabled time for CNG 0 sec. (No detection) and no tone 5 sec. 80 sec. Not used. Registration of station ID Permitted Prohibited No. 7 No monitoring Up to phase B at the calling station only...
Page 138 WSW19 (Transmission speed setting) Selector Function Setting and Specifications No. 1 No. 4 First transmission speed choice 2,400 bps for fallback 4,800 bps 7,200 bps 9,600 bps 12,000 bps Last transmission speed choice for fallback 14,400 bps V. 34 mode 0: Permitted 1: Prohibited V.
Page 139 WSW20 (Overseas communications mode setting) Selector Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 Min. time length from reception of 100 ms CFR to start of transmission of 200 ms...
Page 140 WSW21 (TAD setting 1) Selector Function Setting and Specifications Not used. Erasure of message stored in the memory after the message 0: Yes 1: No transfer Selector 8: Erasure of message Setting this selector to "0" will erase the message recorded in the memory after the document retrieval feature transfers the message.
Page 141 WSW23 (Communications setting) Selector Function Setting and Specifications Starting point of training check 0: From the head of a series of zeros (TCF) 1: From any arbitrary point No. 2 Allowable training error rate 0.5% No. 4 Decoding error rate for transmission of RTN Not used.
Page 142 WSW24 (TAD setting 2) Selector Function Setting and Specifications Not used. Time length from CML ON to 4 sec. start of pseudo ring backtone 3 sec. transmission 2 sec. 1 sec. 0 dB 8 dB Attenuator for playback of ICM/ 0 dB 4 dB OGM to the line...
Page 143 WSW25 (TAD setting 3) Selector Function Setting and Specifications Not used. No. 5 2 sec. 4 sec. 6 sec. Pause between paging number 8 sec. and PIN 10 sec. 12 sec. 14 sec. 16 sec. Not used. Selectors 5 through 7: Pause between paging number and PIN These selectors set the pause time between a telephone number being paged and PIN (private identification number) for the paging feature.
Page 144 WSW26 (Function setting 4) Selector Function Setting and Specifications Not used. Dialing during document reading 0: Disabled 1: Enabled into the temporary memory in in- memory message transmission No. 4 No. of CNG cycles to be detected (when the line is connected via the external telephone except in the external TAD mode) Not used.
Page 145 WSW27 (Function setting 5) Selector Function Setting and Specifications Not used. Ringer OFF setting Not used. Toner save mode Selector 2: Ringer OFF setting This selector determines whether or not the ringer can be set to OFF. V - 39...
Page 146 WSW28 (Function setting 6) Selector Function Setting and Specifications No. 1 2 3 0 0 0 0 dB 0 0 1 +1 dB Transmission level of DTMF high- 0 1 0 +2 dB band frequency signal 0 1 1 +3 dB 1 0 0 0 dB 1 0 1...
Page 147 WSW29 (Function setting 7) Selector Function Setting and Specifications Not used. Impedance switching control in 0: OFF 1: ON pulse dialing Beep when the memory area for the 0: No 1: Yes activity report becomes full NOTE: Selector 7 and 8 are applicable to the European version only. Selector 8: Beep when the memory area for the activity report becomes full If this selector is set to "1,"...
Page 148 WSW31 (Function setting 9) Selector Function Setting and Specifications Not used. Default reduction rate for failure of 0: 100% 1: 75% (Letter) automatic reduction during 87% (A4) recording 95% (Legal) Not used. Minimum short-OFF duration in 0: 130 ms 1: 90 ms distinctive ringing Not used.
Page 149 WSW32 (Function setting 10) Selector Function Setting and Specifications Not used. No. 5 Standard Default resolution Fine Super fine Photo No. 7 Automatic Default contrast Super light Super dark Selectors 5 and 6: Default resolution These selectors set the default resolution which applies when the equipment is powered up or completes a transaction.
Page 150 WSW33 (Function setting 11) Selector Function Setting and Specifications Not used. Report output of polled trans- 0: Yes mission requests Not used. NOTE: Selector 6 is not applicable to American versions. V - 44...
Page 151 WSW34 (Function setting 12 Selector Function Setting and Specifications Not used. No. of CNG cycles to be detected No. 6 (when the line is connected via the facsimile equipment or external telephone except in the external TAD mode) No. 6 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation...
Page 152 WSW36 (Function setting 14) Selector Function Setting and Specifications ECP* mode 0: ON Recovery from inactive PC 0: Disabled Enabled interface PC power-off recognition time 0: Normal Long Not used. Escape from phase C 0: Yes No. 6 7 8 0 0 0 : 0 (Not ignored) 0 0 1 :...
Page 153 WSW37 (Function setting 15) Selector Function Setting and Specifications Printout of the stored image data 0: No of an unsent document onto the error report Erasure of the stored image data 0: No of an unsent document at the time of the subsequent in-memory message transmission Not used.
Page 154 WSW38 (Function setting 16) Selector Function Setting and Specifications No. 1 Automatic Setting of the equalizer Fixed to 4 points Fixed to 16 points Sending level of guard tone at 0: Normal - 7 db Normal phase 2 Stepping down the transmission 0: 2400 bps 4800 bps speed at fallback each...
Page 155 WSW39 (Function setting 17) Selector Function Setting and Specifications No. 1 No. 5 2400 bps First transmission speed choice 4800 bps for fallback 7200 bps 9600 bps 12000 bps 14400 bps 16800 bps 19200 bps 21600 bps 24000 bps 26400 bps Last transmission speed choice 28800 bps for fallback...
Page 156 WSW40 (Function setting 18) Selector Function Setting and Specifications Not used. Not masking Masking Masking of symbol rate(s) No. 3 3429 symbols/sec No. 4 3200 symbols/sec No. 5 3000 symbols/sec No. 6 2800 symbols/sec No. 7 Not used. No. 8 2400 symbols/sec NOTE: WSW40 takes effect only in the V.
Page 157 WSW41 (Function setting 19) Selector Function Setting and Specifications Not used. No. 5 -10 dBm -11 dBm Modem attenuator -12 dBm -13 dBm -14 dBm -25 dBm NOTE: WSW41 takes effect only in the V. 34 mode. Selectors 5 through 8: Modem attenuator These selectors are used to adjust the transmitting level of the modem when the reception level at the remote station is improper due to line loss.
Page 158 WSW42 (Function setting 20) Selector Function Setting and Specifications Incoming mail server POP* Incoming mail server SMTP* Internet-FAX forward function JBIG* coding system Disabled Enabled Not used. POP: Post Office Protocol SMTP: Simple Mail Transfer Protocol JBIG: Joint Bi-level Image Group NOTE: Selectors 1 through 3 are applicable to those models equipped with LAN interface.
Page 159 [ B ] Printout of firmware switch data Function The equipment prints out the setting items and contents specified by the firmware switches. Operating Procedure (1) Press the 1 key twice in the initial stage of the maintenance mode. The "PRINTING" will appear on the LCD. (2) The equipment prints out the configuration list as shown in the figure below.
Page 160 Operational Check of LCD Function This function allows you to check whether the LCD on the control panel works normally. Operating Procedure (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows (2) Press the Start key.
Page 161 FAX4750 MFC-8300/MFC-8600 Key & Button Entry Order V - 55...
Page 162 Receiver Volume Adjustment (applicable to the American version only) Function The HIGH level of the handset receiver's volume will be influenced by the characteristics of the FET on the main PCB, so it requires fine adjustment according to the procedure given below. Operating Procedure (1) Connect the telephone line cord to the modular jack of the facsimile equipment and the telephone wall socket.
Page 163 Sensor Operational Check Function This function allows you to check whether the nine sensors (eight sensors on European models)-- document front sensor, document rear sensor, cover sensor, registration sensor, toner sensor, paper ejection sensor, hook switch sensor*, manual insertion sensor, and cassette sensor--operate correctly.
Page 164 3.10 CIS Scanner Area Setting Function The equipment sets the CIS scanner area and stores it into the EEPROM. Operating Procedure (1) Press the 5 key twice in the initial stage of the maintenance mode. The "SCANNER AREA SET" will appear on the LCD. The equipment checks and sets the area to be scanned.
Page 165 3.12 Equipment Error Code Indication Function This function displays an error code of the last error on the LCD. Operating Procedure (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERROR X X." (2) To stop this operation and return the equipment to the initial stage of the maintenance mode, press the Stop key.
Page 166 3.14 Cancellation of the Memory Security Mode (applicable to the European version only) Function This procedure can cancel the memory security mode. Use this procedure if the user forgets his/her password entered when setting the memory security mode so as not to exit from the memory security mode.
Page 167 CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING...
Page 168 CONTENTS ERROR INDICATION ................... VI-1 1.1 Equipment Errors................... VI-1 [ 1 ] Error messages on the LCD ............VI-1 [ 2 ] Error codes shown in the "MACHINE ERROR X X" message..........VI-4 1.2 Communications Errors.................. VI-6 TROUBLESHOOTING..................VI-16 2.1 Introduction....................VI-16 2.2 Precautions....................
Page 169: Error Indication
1. ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which display error messages for equipment errors and communications errors. For the communications errors, the equipment also prints out the transmission verification report and the communications list.
Page 170 Messages on the LCD Probable Cause n Document jam DOCUMENT JAM (1) The document length exceeds the limitation (400 or 90 cm) registered by firmware switch WSW16. (Refer to Chapter V, Section 3.5.) (Both the document front and rear sensors stay ON after the document has been fed by the registered length.) (2) The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm.
Page 171 Messages on the LCD Probable Cause MACHINE ERROR XX "XX" indicates an error code. Refer to [ 2 ] on pages VI-4 and PRESS STOP KEY VI-5. (Appear alternately.) CHANGE DRUM SOON The service life of the drum unit will expire soon. This message appears for one minute.
Page 172 [ 2 ] Error codes shown in the "MACHINE ERROR X X " message Error Code Error factor (Hex.) ( 71 Polygon motor does not lock. ) ( 72 Cannot detect Beam Detect signal. ) ( 73 No toner cartridge loaded. ) ( 74 Toner empty.
Page 173 Error Code Error factor (Hex.) ( B7 A/D converter reference voltage error (at High level). ) ( B8 A/D converter reference voltage error (at Low level). ) ( B9 Light emission intensity error of the LED array. ) ( BA Magnification error for substantial white level data.
Page 174 Communications Errors If a communications error occurs, the facsimile equipment emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the equipment is in sending operation. VI - 6...
Page 175 n n Definition of Error Codes on the Communications List Calling Code 1 Code 2 Causes Wrong number called. Retrieval file error. Image data entry error. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. No loop current detected.* Busy tone detected after dialing or called.
Page 176 Code 1 Code 2 Causes EOR and NULL received. Effective command not received. Unable to reserve a command receiver memory. Image data file error. Compatibility [checking the NSF and DIS] Code 1 Code 2 Causes Remote terminal only with V.29 capability in 2400 or 4800 bps transmission.
Page 177 Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident.
Page 178 ID checking Code 1 Code 2 Causes Password plus "lower 4 digits of telephone number" not coincident. Password not coincident. Polling ID not coincident. Entered confidential mail box ID uncoincident with the mail box Relay broadcasting ID not coincident. Entered retrieval ID uncoincident with that of the mail box ID. DCN reception Code 1 Code 2...
Page 179 Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. (10) Video signal reception Code 1 Code 2 Causes Error correction sequence not terminated even at the final transmission speed for fallback.
Page 180 (11) General communications-related Code 1 Code 2 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Transmission canceled by pressing the Stop key (before completion of the G3 FAX negotiation). Transmission canceled by pressing the Stop key (after completion of the G3 FAX negotiation).
Page 181 Modem error details (Code 3) Code 3 Causes Timeout waiting for INFO0. Checksum error in INFO0. Timeout waiting for tone A or B. Timeout waiting for first phase reverse. Timeout waiting for probing cut-off tone. Timeout waiting for second phase reverse. Timeout waiting for end of probing.
Page 182 Code 3 Causes S-sequence finished before prediction in phase 3. Timeout waiting for S-Sbar in phase 3. Timeout waiting for S-Sbar in phase 3. Timeout waiting for S in phase 3. Training after TRN failure. Problem with S-sequence in phase 4. FED turned off in S-sequence in phase 4.
Page 183 (14) Equipment error Code 1 Code 2 Causes Burn-in operation canceled by pressing the Stop key. Unrecoverable MODEM error. VI - 15...
Page 184 TROUBLESHOOTING Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the facsimile equipment. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
Page 185 (3) All cables and harnesses are firmly connected. (4) None of the fuses are blown. Recording paper Check that: (1) A recommended type of recording paper is used. (2) The recording paper is not dampened. VI - 17...
Page 186 Troubleshooting Procedures [ 1 ] Control panel related Trouble Check: (1) LCD shows nothing. Panel-main harness between the main PCB and the control panel PCB Control panel PCB Low-voltage power supply PCB Main PCB (2) Control panel inoperative. Panel-main harness between the main PCB and the control panel PCB Control panel PCB FPC key...
Page 187 [ 3 ] Communications related Trouble Check: (1) No tone is transmitted. Main PCB NCU PCB [ 4 ] Paper/document feeding related Trouble Check: (1) Neither "COPY: PRESS COPY" Sensors by using the maintenance-mode function nor "FAX: NO. & START" code 32.
Page 188 [ 5 ] Print-image related If the received or sent image has any problem, first make a copy with the facsimile equipment. If the copied image is normal, the problem may be due to the remote terminal; if it is abnormal, proceed to the following checks: Trouble Action to be taken...
Page 189 Trouble Action to be taken (3) Light At the scanner Check the following components: - CIS unit - Main PCB At the printer side Replace the toner cartridge with a new one and print 4 to 5 pages. If the problem persists, proceed to the next step. Remove the toner cartridge and start printing.
Page 190 Trouble Action to be taken (5) Black and blurred vertical At the scanner stripes or band Check the following components: - CIS unit At the printer side Clean the paper path which may be contaminated with toner. Slide the wire cleaner to clean the corona wire inside the drum unit.
Page 191 Trouble Action to be taken (9) White vertical streaks At the scanner Check the following components: - CIS unit At the printer side Clean the laser beam window on the laser unit. Replace the toner cartridge. Replace the drum unit. (10) White horizontal stripes At the printer side Replace the drum unit.
Page 192 Trouble Action to be taken (12) Faulty image registration At the printer side (Leading edge of image Instruct the user not to load paper exceeding the limit on the starts too late on paper) paper cassette(s). Instruct the user to use the recommended types of paper. Replace the paper cassette(s).
Page 193 Trouble Action to be taken (15) Dirt back of paper At the printer side Clean the pressure roller in the heat-fixing unit. Replace the heat-fixing unit. Replace the drum unit. Replace the high-voltage power supply PCB. (16) Poor fixing At the printer side Instruct the user to use paper of the recommended weight (less than 36 lb./m Clean the toner sensors (LED and light-receiver).
Page 194 Trouble Action to be taken (20) Fading (black to white) At the printer side Replace the toner cartridge. Replace the high-voltage power supply PCB. (21) Gray background At the printer side Instruct the user to use paper of the recommended weight (less than 36 lb./m Clean the toner sensors (LED and light-receiver).
Page 195 Location of High-voltage Contacts and Grounding Contacts VI - 27...
Page 196 VI - 28...
Page 197 Jul. ’99 • SM8X5401 Printed in Japan...
Page 198 FAX4750 MFC8300/8600 Appendix 1. EEPROM Customizing Codes...
Page 199 (2) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode. The current customizing code (e.g., 1001 in the case of FAX4750 USA version) appears. (3) Enter the desired customizing code (e.g., 0002 in the case of FAX4750 Canadian version). The newly entered code appears.
Page 200 EEPROM Customizing Codes List Model Versions FAX4750 MFC8300 MFC8600 MFC8700 FAX5750 U.S.A. 1001 1101 1201 CANADA 0002 0102 0202 AUSTRALIA 0006 0006 NEW ZEALAND 0027 0227 CHINA 0020 0020 TAIWAN HONG KONG ARGENTINA THAILAND CHILLE SOUTH AMERICA ASIA 0040...
Page 201 FAX4750 MFC8300/8600 Appendix 2. Circuit Diagrams A. Main PCB B. Engine PCB C. Network Control Unit (NCU) PCB D. Control Panel PCB E. Power Supply PCBs...
Page 202 Main PCB 1/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 203 Main PCB 2/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 204 Main PCB 3/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 205 Main PCB 4/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 206 Main PCB 5/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 207 Main PCB 6/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 208 ASA/OCE ASA/OCE FAX4750 MFC8300 MFC8600 MFC8700 FAX8350P MFC9650 FAX4750 MFC8600 FAX4750 MFC8300 MFC8600 MFC8700 FAX8350P MFC9650 FAX4750 MFC8600 ASSY. 1 ASSY. 2 ASSY. 3 ASSY. 4 ASSY. 21 ASSY. 31 ASSY. 22 ASSY 32 ASSY. 1 ASSY. 2 ASSY. 3 ASSY.
Page 209 Engine PCB...
Page 210 NCU PCB (U.S.A./Canada)
Page 212 + 5 V + 5 V S G N D V S S S G N D V D D S G N D + 5 D L P D 6 5 6 1 2 G B R S T R / W 5 2 0 8 9 - 1 6 2 0 5 2 0 8 9 - 1 4 2 0...
Page 213 P A N E L K E Y M A T R I X R E F E R E N C E T A B L E K E Y N O . K E Y C O D E K E Y N O .
Page 214 Power Supply PCB (100-120V) Low-voltage power supply...
Page 215 Power Supply PCB (200-240V) Low-voltage power supply...
Page 216 Power Supply PCB High-voltage power supply...
Page 217 FAX4750 MFC8300/8600 Appendix 1. EEPROM Customizing Codes...
Page 218 (2) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode. The current customizing code (e.g., 1001 in the case of FAX4750 USA version) appears. (3) Enter the desired customizing code (e.g., 0002 in the case of FAX4750 Canadian version). The newly entered code appears.
Page 219 EEPROM Customizing Codes List Model Versions FAX4750 MFC8300 MFC8600 MFC8700 FAX5750 U.S.A. 1001 1101 1201 CANADA 0002 0102 0202 AUSTRALIA 0006 0006 NEW ZEALAND 0027 0227 CHINA 0020 0020 TAIWAN HONG KONG ARGENTINA THAILAND CHILLE SOUTH AMERICA ASIA 0040...
Page 220 FAX4750 MFC8300/8600 Appendix 2. Circuit Diagrams A. Main PCB B. Engine PCB C. Network Control Unit (NCU) PCB D. Control Panel PCB E. Power Supply PCBs...
Page 221 Main PCB 1/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 222 Main PCB 2/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 223 Main PCB 3/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 224 Main PCB 4/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 225 Main PCB 5/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 226 Main PCB 6/7 (FAX4750/MFC8300/MFC8600/ MFC8700/FAX-8350P/MFC-9650)
Page 227 ASA/OCE ASA/OCE FAX4750 MFC8300 MFC8600 MFC8700 FAX8350P MFC9650 FAX4750 MFC8600 FAX4750 MFC8300 MFC8600 MFC8700 FAX8350P MFC9650 FAX4750 MFC8600 ASSY. 1 ASSY. 2 ASSY. 3 ASSY. 4 ASSY. 21 ASSY. 31 ASSY. 22 ASSY 32 ASSY. 1 ASSY. 2 ASSY. 3 ASSY.
Page 228 Engine PCB...
Page 229 NCU PCB (U.S.A./Canada)
Page 231 + 5 V + 5 V S G N D V S S S G N D V D D S G N D + 5 D L P D 6 5 6 1 2 G B R S T R / W 5 2 0 8 9 - 1 6 2 0 5 2 0 8 9 - 1 4 2 0...
Page 232 P A N E L K E Y M A T R I X R E F E R E N C E T A B L E K E Y N O . K E Y C O D E K E Y N O .
Page 233 Power Supply PCB (100-120V) Low-voltage power supply...
Page 234 Power Supply PCB (200-240V) Low-voltage power supply...
Page 235 Power Supply PCB High-voltage power supply...
Page 236 FACSIMILE EQUIPMENT PARTS REFERENCE LIST MODEL: FAX4750 / MFC8300 / MFC8600 (For U.S.A / Canada / Australia / New Zealand / Asia / Gulf)
Page 237 © Copyright Brother 1999 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without prior notice.
Page 238 NOTES FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q' ty (3) Description Note: No orders without Parts Code or Tool No. can be accepted. [Example] REF.NO.
Page 240 LE1168001 IN CASING TEMPERATURE THERMISTOR LJ4015001 UL9104001 TONER SENSOR (RECEIVER) PCB UG6217001 PAPER EJECTION SENSOR PCB 087320616 TAPTITE, CUP S M3X6 UL8507001 RUBBER FOOT LJ8031001 2ND CASSETTE RELAY PCB, FAX4750/MFC8600/MFC8700 085411215 SCREW, BIND B TITE M4X12 FAX4750, MFC8300, MFC8600, MFC8700...
Page 242 SCREW, PAN (WASHER) M3X6DA UU2028001 CIS SPRING LE1160001 CIS UNIT SUPPLY ASSY UU2029001 DOCUMENT FEED ROLLER LE1196001 DOCUMENT FEED ROLLER ROLLER GEAR UL6244002 PINCH ROLLER UU2009001 PINCH ROLLER SPRING UU2031001 DOCUMENT EJECTION ROLLER 087311016 TAPTITE, CUP B M3X10 FAX4750, MFC8300, MFC8600, MFC8700...
Page 244 List3(LASER UNIT) REF.NO. CODE Q'TY DESCRIPTION REMARKS LJ4157001 LASER UNIT SUPPLY ASSY 087321615 TAPTITE, CUP S M3X16 FAX4750, MFC8300, MFC8600, MFC8700...
Page 246 List4(PAPER TRANSPORT) REF.NO. CODE Q'TY DESCRIPTION REMARKS UL9059001 JOINT UL9060001 PAPER FEED ROLLER ASSY UL9062001 PAWLED BUSHING UL9066001 PAPER PICKUP ROLLER UL9062001 PAWLED BUSHING UL9069001 CONDUCTIVE BUSHING UL9071001 ELECTRODE SPRING FAX4750, MFC8300, MFC8600, MFC8700...
Page 248 Q'TY DESCRIPTION REMARKS LE1162001 PAPER CASSETTE, LEGAL SUPPLY ASSY UL9078001 SIDE GUIDE L UL9079001 SIDE GUIDE R U73515001 SCREW, PAN CUP B M2.6X5 UL9083001 PAPER REAR GUIDE UL9084001 SEPARATION PAD SUPPORT ASSY UL9090001 SEPARATION PAD SPRING FAX4750, MFC8300, MFC8600, MFC8700...
Page 250 HEAT ROLLER SUPPLY ASSY LJ4160001 FUSER LAMP, 115V SUPPLY ASSY FOR US/CAN LJ4163001 FUSER LAMP, 230V SUPPLY ASSY FOR ARL/NZ/ASA/GUL 087320815 TAPTITE, CUP S M3X8 UF0060001 SHOULDER SCREW FOR US/CAN 087320815 TAPTITE, CUP S M3X8 FOR ARL/NZ/CHN/GUL FAX4750, MFC8300, MFC8600, MFC8700...
Page 252 VC COVER, WHITE(1495), MFC8600 FOR US/CAN UU2045001 SWITCH COVER UU2002001 REAR COVER, WHITE(1495) 0A5401006 SCREW, PAN (S/P WASHER) M4X10, MFC8300 0A5401006 SCREW, PAN (S/P WASHER) M4X10, FAX4750/MFC8600/MFC8700 UU2003001 TOP COVER, WHITE(1495) UL9142001 EXIT ROLLER ASSY LJ4125001 ANTI-STATIC BRUSH (LONG) LE1242001...
Page 254 List8(CONTROL PANEL) REF.NO. CODE Q'TY DESCRIPTION REMARKS LE1250001 CONTROL PANEL SUPPLY ASSY, WHITE(1495), FAX4750 LE1158001 CONTROL PANEL SUPPLY ASSY, WHITE(1495), MFC8300/8600/8700 UU2004001 CONTROL PANEL, WHITE(1495) UF8176008 KEY, ONE TOUCH, WHITE(1495) UF4576008 KEY, SHIFT, WHITE(1495) UF9118006 KEY, FUNCTION4, WHITE(1495), FAX4750 UF9118006...
Page 256 REF.NO. CODE Q'TY DESCRIPTION REMARKS LE1251001 MAIN PCB SUPPLY ASSY, FAX4750 FOR US/CAN/GUL LE1256001 MAIN PCB SUPPLY ASSY, FAX4750 FOR ARL/NZ/ASA LE1258001 MAIN PCB SUPPLY ASSY, MFC8300 FOR US/CAN, MFC8600 FOR GUL LE1157001 MAIN PCB SUPPLY ASSY, MFC8600 FOR US/CAN...
Page 258 TELEPHONE LINE CORD FOR ARL UG3290001 TELEPHONE LINE CORD FOR NZ UU2080001 DOCUMENT SUPPORT UU2069001 DOCUMENT TRAY UF7204008 HANDSET CURLED CORD LE1060001 CD-ROM ASSY, MFC8300 FOR US/CAN UU2081001 CD-ROM ASSY, MFC8600/8700 FOR US/CAN/ARL/NZ/ASA/GUL UG4558001 INTERFACE CABLE, MFC8300/8600/8700 FAX4750, MFC8300, MFC8600, MFC8700...
Page 259 REF.NO. CODE Q'TY DESCRIPTION REMARKS UU2084001 OWNER'S MANUAL ASSY, FAX4750 FOR US (INCLUDING OPERATIONS MANUAL(1-1), QUICK REFERENCE GUIDE, WARRANTY CARD, TEST SHEET AND REORDER FORM) UU2114001 OWNER'S MANUAL ASSY, MFC8300 FOR US (INCLUDING OPERATIONS MANUAL(1-1), QUICK REFERENCE GUIDE, LICENSE GUIDE, WARRANTY CARD, TEST SHEET...
Page 260 List12(CARTON) REF.NO. CODE Q'TY DESCRIPTION REMARKS UE3126001 CARTON, BROTHER FAX4750 FOR US UE3125001 CARTON, BROTHER MFC8300 FOR US UE3118001 CARTON, BROTHER MFC8600 FOR US LE1141001 CARTON, BROTHER MFC8700 FOR US LE1247001 CARTON, BROTHER FAX4750 FOR CAN LE1180001 CARTON, BROTHER MFC8300 FOR CAN...
Page 261 PL8X5401 Ver. C...
Page 262 FAX 4750 MFC 8300 MFC 8600 ® ®...
Page 263 Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third-party software will continue to properly process date/time data after January 1, 2000.
Page 264: Brother Numbers
Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 265: Ordering Accessories And Supplies
Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)
Page 266 Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
Page 267 BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE (For FAX 4750 Only) (For USA Only) For the name of your Brother Authorized This warranty gives you certain rights and Service Center, call 1-800-521-2846. you may also have other rights that may After contacting the Brother Authorized vary from state to state.
Page 268 BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE (For FAX 4750 Only) (For USA Only) Product if: (i) you do not return your This Limited Warranty is the only warranty original Product to Brother within five (5) that Brother is giving for this Product. It business days;...
Page 269 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 8300 and MFC 8600 Only) (For USA Only) For the name of your Brother Authorized This warranty gives you certain rights and Service Center, call 1-800-521-2846. After you may also have other rights that may contacting the Brother Authorized Service vary from state to state.
Page 270 Product if: (i) you do not return your This Limited Warranty is the only warranty original Product to Brother within five (5) that Brother is giving for this Product. It is business days; (ii) the malfunctions of the final expression and the exclusive and your original Product are not covered by only statement of Brother’s obligations to...
Page 271 Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
Page 272: Table Of Contents
Table of Contents INTRODUCTION ................1-1 Using This Manual ................1-1 Finding Information ..............1-1 Test Sheet Procedures (For USA Only) ........... 1-1 FAX 4750 Control Panel Overview ..........1-2 MFC 8300 and MFC 8600 Control Panel Overview ...... 1-4 About Your Machine .................
Page 273 INITIAL SETUP ................4-1 Getting Started ................... 4-1 Setting Dialing Mode (Tone/Pulse) ..........4-1 Setting Date and Time ..............4-1 Setting Station ID ................ 4-2 Entering Text ................. 4-2 Inserting spaces ..............4-3 Making corrections ............... 4-3 Repeating letters ..............4-3 Special characters and symbols ..........
Page 274 Printing Caller ID List ............5-14 Clearing a Caller ID Stored in Memory ......5-14 Call Waiting Caller ID .............. 5-14 SETUP SEND ..................6-1 Before You Begin ................6-1 Sending Faxes with Multiple Settings ........6-2 Manual Transmission ..............6-2 Automatic Transmission .............
Page 275 Using Brother Machine with Your PC ........... 12-1 Before You Install Brother Printer Driver ........12-2 If You Don’t Have a CD-ROM Drive ........12-2 Computer Requirements ............12-2 Connecting Brother Machine to PC With a USB Cable ® (For Using Windows 98 Only) ..........12-3 Installing Brother Printer Driver Using USB Cable ....
Page 276 Workstation Version 4.0 Only) ..............12-10 FOR DOS USERS (FOR MFC 8300 AND MFC 8600 ONLY) ..13-1 How to Use Brother machine with Your DOS Application Software ................13-1 What Does the Remote Printer Console Do? ......13-1 Remote Printer Console Main Program ......13-1 Printer Status Monitor Program ..........
Page 277 Compilation and Publication Notice ........16-6 Trademarks ................. 16-6 TROUBLESHOOTING AND ROUTINE MAINTENANCE ..17-1 Troubleshooting ................17-1 Fax-Back System ..............17-1 Brother Home Page ..............17-1 Brother Bulletin Board .............. 17-1 Error Messages ................. 17-2 Document Jam ................17-5 Printer Jam ................17-5 Paper is Jammed in the Multi-purpose Paper Cassette ..
Page 278 For USB equipped Apple New Power Macintosh G3 or iMac with Mac OS 8.5/8.6 ..............18-1 Brother Printer Driver for MFC 8300 ........18-1 Brother Printer and Scanner Drivers for MFC 8600 ....18-2 SPECIFICATIONS ................S-1 Product Description ..............S-1 Fax Specifications ...............
Page 279 T A B L E C O N T E N T S...
Page 280: Using This Manual
Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed.
Page 281: Fax 4750 Control Panel Overview
FAX 4750 Control Panel Overview Toner Empty Icon One Touch Dial Keys The Toner icon flashes on and off These 16 keys give you instant when toner is low, so you'll know access to previously stored phone to order another toner cartridge. numbers.
Page 282 Dial Pad Tel-index Dials phone and fax numbers and Lets you look up numbers stored in can be used as a keyboard for the dialing memory. entering information into the Resolution machine. Sets the resolution when you send Volume High/Low Keys a fax.
Page 283: Mfc 8300 And Mfc 8600 Control Panel Overview
MFC 8300 and MFC 8600 Control Panel Overview Toner Empty Icon Shift The Toner icon flashes on and off when This key is used to access the “17” toner is low, so you'll know to order through “32” One Touch numbers. In another toner cartridge.
Page 284 Stop Print Priority Stops a fax, cancels an operation or When this key is pressed, all faxes will be exits from function mode. received into memory without first printing and can be printed later. Start Test/Reset Starts an operation (such as sending a fax).
Page 285: About Your Machine
About Your Machine If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the machine sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals.
Page 286: Assembly And Connections
CD-ROM (For MFC 8300 and MFC 8600 Only) If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Page 287: Choosing A Location
Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators.
Page 288 Assembly Installing the Drum Unit Assembly (with Toner Cartridge) Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes.
Page 289: Attach The Trays
Attach the Trays Attach the document support and document tray with extension, Document and unfold the Support extension, which holds documents in place. Document Tray with Extension Unfold the Front Output Bin Extension, which holds printed pages in place. Front Output Bin Extension Manual Feed Slot...
Page 290: Acceptable Paper
Paper Acceptable Paper Paper Type Paper Size Multi-purpose cut sheet Letter, Legal, A4, A5, ISO B5, Executive, A6, Paper Cassette #1: 2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm) Manual Feed Slot: cut sheet Letter, Legal, A4, A5, B5 (JIS/ISO), Executive 2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm) envelopes COM-10, Monarch, C5, DL...
Page 291: Paper Specification For The Cassette
Paper Specification for the Cassette Cut Sheet Basis Weight: 17 to 28 lb. (64 to 105 g/m Caliper: 0.003 to 0.005 inches. (0.08 to 0.13 mm) Moisture Content: 4% to 6% by weight Manual Feed Slot Cut Sheet Envelopes Basis Weight: 17 to 42 lb.
Page 292: Loading Paper In Multi-Purpose Paper Cassette
Loading Paper in Multi-purpose Paper Cassette Pull the paper cassette completely out of the machine. Slide the paper width and length adjusters for the paper size you want. Fan the paper well. Load paper Maximum Paper in the paper cassette. Press Height down on the paper to flatten Guide...
Page 293: Connecting The Machine
Connections Connecting the Machine Connect the handset, power cord, and telephone line. Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine. Connect the power cord. When you connect the power, the 01/01/2000 00:00 SLEEP screen displays...
Page 294: Connecting An External Telephone
Answer mode to MANUAL. If You Do NOT Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your Brother machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line.
Page 295 Do not connect a TAD elsewhere on the same phone line. Plug the telephone line cord from the wall jack into the left side of the machine, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the machine, in the jack labeled EXT.
Page 296: Special Line Considerations
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Page 297 Installing Machine, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps.
Page 298: Custom Features On A Single Line
Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Page 299 2 - 14 A S S E M B L Y A N D C O N N E C T I O N S...
Page 300: Function Mode
On-Screen Programming User-Friendly Programming We have designed your machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page 1-1.) Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your machine.
Page 301: Function Selection Table
Function Selection Table If you have a basic understanding of how to program your machine, you can perform most of the programming settings without this manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below. 1.
Page 302: Fax Functions
1. Fax Functions ( CONTINUED 2. SETUP RECEIVE Function Description Factory Set Page 1. RING DELAY Number of rings before machine answers in FAX or FAX/TEL mode. 2. F/T RING TIME Sets the time for “double ring” in 20 SEC FAX/TEL mode.
Page 303 1. Fax Functions ( CONTINUED 3. SETUP SEND Function Description Factory Set Page 1. COVERPG SETUP Automatically sends the cover 6-6, 7 page you programmed. 2. COVERPAGE MSG Program customized message for — fax cover page. 3. CONTRAST Change lightness or darkness of a AUTO fax you are sending.
Page 304 1. Fax Functions ( CONTINUED 7. PRINT REPORTS Function Description Factory Set Page 1. XMIT REPORT 10-1 2. ACT.REPORT Print lists and reports INTERVAL:OFF 10-1 3. ALL DIAL of activity. — 10-1 4. TEL. INDEX (Details in Chapter 10) — 10-1 5.
Page 305 2. Printer Functions (For MFC 8300 and MFC 8600 Only) 1. PRINT OPTIONS Function Description Factory Set Page 1. INTERNAL FONT You can print resident fonts to — 14-8 check and confirm font types 2. CONFIGURATION Printer settings and status are —...
Page 306: Initial Setup
Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. For the FAX, press Function For the MFC, press Function to select dialing mode DIALING:TONE?
Page 307: Setting Station Id
Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. See Composing Electronic Cover Page, page x-x. For the FAX, press Function For the MFC, press Function FAX: Enter your fax number (up to 20 ENTER &...
Page 308: Inserting Spaces
Inserting spaces If you want to enter a blank space, press once between numbers and twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press ;...
Page 309: Setting Beeper Volume
Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error, and at the end of fax sending or receiving.
Page 310: Setting Volume Amplify
Setting Volume Amplify Please carefully read “Choosing the Handset Volume,” page 4-4 before you do the following steps: For the FAX, press Function For the MFC, press Function If none of the users are VOL AMPLIFY:ON? SELECT < - - > & SET hearing-impaired, press to select VOL AMPLIFY:OFF? and press...
Page 311: Sleep Mode
Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode. The timer automatically rests when the machine receives a fax or PC data, or makes a copy. The default setting is 0 minutes.
Page 312: Setup Receive
Setup Receive Basic Receiving Operations Select Answer Mode There are four different answer modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use.
Page 313: Setting Ring Delay
Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See Easy Receive, page 5-3 and Operation from External or Extension Telephones and For FAX/TEL Mode Only, page 5-7.) For the FAX, press...
Page 314: Easy Receive
Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the machine receive the call only if you’ve answered it at the Brother machine. Selecting OFF means you’ll have to activate the machine yourself, by pressing —OR—by pressing...
Page 315: Printing A Reduced Incoming Document
Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your machine. If you choose AUTO, your machine chooses the level of reduction for you. For the FAX 4750 and MFC 8600 only, if you purchased and attached the optional Cassette #2 you can select the reduction ratio for each cassette.
Page 316: Setting Paper Size
Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for paper size, so your machine will know how to fit the incoming fax on the page.
Page 317: Setting The Print Density
Setting the Print Density You can adjust print density, making your printed documents darker or lighter. For the FAX. press Function For the MFC, press Function Press to select LIGHT or DARK. Press to exit. Stop Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter.
Page 318: Advanced Receiving Operations
Advanced Receiving Operations Operation from External or Extension Telephones If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code. When you press the Fax Receive Code , the machine starts to receive a fax.
Page 319: Printing A Fax In Memory
For the FAX, press Function For the MFC, press Function Press to select ON REMOTE ACT.:ON? SELECT < - - > & SET (or OFF) and press If you want to, enter a new FAX RECEIVE: Fax Receive Code, and press ENTER &...
Page 320: Setting Up Polling Receive
Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it. (See Canceling a Scheduled Job, page 5-10.) For the FAX, press Function For the MFC, press Function POLLING RX:OFF? Press to choose ON (or OFF) SELECT <...
Page 321: Canceling A Scheduled Job
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. For the FAX, press Function 4.REMAINING JOBS For the MFC, press Function Any waiting jobs will appear on the display. If no jobs are waiting, the screen displays NO JOB WAITING.
Page 322: Distinctive Ringing
Distinctive Ringing This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your machine.
Page 323: Registering Your Distinctive Ringing Pattern
Registering your Distinctive Ringing Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. Set the machine to MANUAL mode. For the FAX, press Function For the MFC, press Function The screen displays the current setting of this feature.
Page 324: Caller Id
Caller ID The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the name or telephone number of your caller as the line rings. (See Printing Caller ID List, page 5-14.) After a few rings, the screen displays the telephone number of your caller (or name, if available).
Page 325: Printing Caller Id List
Printing Caller ID List For the FAX, press Function For the MFC, press Function Press to select PRINT REPORT? and press Press Start Clearing a Caller ID Stored in Memory For effective use of the memory, it is recommended that you clear the Caller ID stored in memory by pressing when the display shows the Clear...
Page 326: Setup Send
Setup Send Before You Begin Documents must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1 inches long. Your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is. Make sure you insert documents face down, top edge first. Adjust the paper guides to fit the width of your document.
Page 327: Sending Faxes With Multiple Settings
If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF. Sending Faxes with Multiple Settings When you send a fax you can choose any ACCEPTED combination of the available settings: add a coverage and select a comment;...
Page 328: Dual Access
Dual Access You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax you're scanning, except Timer and Polling. If you try to scan in and store a 51st fax, the machine will send it immediately, without storing it in memory.
Page 329: Checking The Jobs Status
Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press if you are finished choosing settings and go to Step 6. Enter fax number and press Start Checking the Jobs Status Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the screen displays NO JOB WAITING.) (See Canceling a Job in Memory on this page.) For the FAX, press...
Page 330: Basic Sending Operations
Basic Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See One Touch and Speed Dialing, pages 8-1, 8-2.) The cover page indicates your Station ID, and the number of pages you’re sending.
Page 331: Composing Your Own Comments
Composing Your Own Comments You can set up two custom comments. For the FAX, press Function 2.COVERPAGE MSG For the MFC, press Function to choose position 5 or 6 for your customized comment and press Use the dial pad to enter your ACCEPTED customized comment and press (See Entering Text, page 4-2.)
Page 332: Always Send Cover Page
Always Send Cover Page Make sure Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID, page 4-2.) You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.
Page 333: Contrast
Contrast If your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document. Insert the document, face down, in the feeder. For the FAX, press Function For the MFC, press...
Page 334: Advanced Sending Operations
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Insert document. 5.OVERSEAS MODE For the FAX, press Function For the MFC, press Function Press to select ON (or OFF) and press Press if you want to select additional settings.
Page 335: Print Sample Call Back Message
You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling. You must register your Station ID to set Call Back Message to ON. Print Sample Call Back Message For the FAX, press Function For the MFC, press Function...
Page 336: Delayed Batch Transmission
Delayed Batch Transmission Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
Page 337: Multiple Resolution Transmission
Insert the document into the feeder. Enter a number using One Touch, Speed Dial, Group number, Tel-index or the dial pad. Example: Group number Press Help/Broadcast Enter the next number. Example: Speed Dial Press Help/Broadcast Enter the next fax number. Example: Manual dialing, using the dial pad.
Page 338: Setting Up Polling Transmit
Setting Up Polling Transmit Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it. (See Interrupting Delayed Fax and Polling Transmit Jobs on this page.) Place the document to be retrieved in the feeder. For the FAX, press Function For the MFC, press...
Page 339 6 - 14 S E T U P S E N D...
Page 340: Setup Auto Dial Numbers
Function Press the One Touch key where you want to store a number. (One Touch key has been pre-programmed for the Brother Fax-Back System (USA only). You can override it if you wish.) The screen displays the location you selected.
Page 341: Storing Speed Dial Numbers
If you need to store a pause longer than 3.5 seconds, press two or Redial/Pause more times. Even if you lose electrical power, numbers stored in memory will not be lost. Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only three keys (and ).
Page 342: Setting Up Groups For Broadcasting
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and ). First, you’ll need to Start store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group.
Page 343: Changing One Touch And Speed Dial Numbers
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1.CHANGE 2.EXIT Press to change the number, or press...
Page 344: Telephone Operations
Telephone Operations Dialing Options You can send faxes or make telephone calls by dialing manually or by using Tel-index, One Touch or Speed Dial memory. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. Pick up the handset—OR—Press Hook When you hear a dial tone, dial the call using the dial pad.
Page 345: Speed Dialing
Speed Dialing Pick up the handset—OR—Press Hook (See Storing Speed Dial Numbers, page 7-2.) When you hear a dial tone, press , then press the two-digit Speed Dial Speed Dial number. If you pressed to dial the call, pick up the handset when the other Hook party answers.
Page 346: Pause
Pause Press to insert a 3.5 second pause between numbers. If you are Redial/Pause dialing overseas, you can press as many times as needed to Redial/Pause increase the length of the pause. Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause retry the number.
Page 347 8 - 4 T E L E P H O N E O P E R A T I O N S...
Page 348: Remote Fax Options
Remote Fax Options Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your machine stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message.
Page 349: Programming Paging Number
Programming Paging Number When Paging is selected, your machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. For the FAX, press Function For the MFC, press...
Page 350: Changing Remote Retrieval Access Code
Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. The cannot be changed.
Page 351: Remote Commands
Remote Commands Follow the commands below to access features remotely. When you call your machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Operation Details Remote Commands 95 Changing Fax Forwarding/...
Page 352: Retrieving Memory Status List
Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want the Memory Status List forwarded, and then press...
Page 353: Changing Fax Forwarding Number Remotely
Changing Fax Forwarding Number Remotely You can change the default setting of your fax forwarding number from a remote fax machine. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, enter Enter the new telephone number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded, and then press...
Page 354: Printing Reports
Printing Reports MFC Settings and Activity You can print the following lists and reports: Choose if you would like a 1.XMIT REPORT Transmission Verification Report printed after every fax you send. Activity Report lists information about 2.ACT.REPORT the last 50 incoming and outgoing faxes. TX means Transmit;...
Page 355: Transmission Verification (Xmit) Report
Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the time and date of transmission, and whether the transmission was successful. When the feature is OFF, the report is printed automatically only if an error occurred during transmission.
Page 356: Making Copies
Making Copies Using Your Machine as a Copier You can use your machine as a copy machine, making up to 99 copies at Enlarge Reduce Copy a time. The machine can stack the copies or collate (sort) them. Sort Photo The printable area of your machine begins at approximately one-sixth inch (4mm) from the edge of the paper.
Page 357: Making Multiple Copies
Making Multiple Copies There are two ways to make multiple copies on your machine. You can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.), or SORTED (collated). The default resolution for multiple copies is Standard.
Page 358: Reducing And Enlarging Copies
Reducing and Enlarging Copies AUTO sets the machine to calculate automatically the reduction ratio that fits the size of your paper. MANUAL allows you to enter a ratio from 50% to 200% in 1% increments. Insert document face-down in the feeder. Press Enlarge Reduce...
Page 359 11 - 4 M A K I N G C O P I E S...
Page 360: Setting Up Brother Machine And Pc To Work Together (For Mfc 8300 Only)
Printer. Before you can print from Windows on your PC, you must first follow the steps in this chapter to connect the Brother machine to your computer and to install the Brother printer driver from the bundled CD-ROM If you have a FAX 4750 or MFC 8300 and purchased the optional ®...
Page 361: Before You Install Brother Printer Driver
95/98), call Brother at USA: 1-888-879-3232 From within Canada: 1-800-668-2768 From within Montreal: 1-514-685-6464 To order the appropriate set of disks, you must tell the Brother ® Representative the version of Windows you are using and your Brother model number. Computer Requirements The following are the minimum computer requirements you need to set up and operate the MFC as a printer.
Page 362: Connecting Brother Machine To Pc With A Usb Cable (For Using Windows 98 Only)
A USB cable is not included with your MFC 8300. Before you can set up the USB interface, please purchase a standard USB cable. Or, to set up the parallel interface instead, please see “Connecting Brother Machine to PC with Bundled Parallel Cable” on page 12-9.
Page 363: Installing Brother Printer Driver Using Usb Cable
Select [Recommended] and click Next. Installing Brother Printer Driver Using USB Cable Insert the Printer driver CD-ROM. Select Specify a location and remove the other check marks, then click Browse to locate the file. Double-click on the CD icon and click on the Win98usb folder, then click OK.
Page 364 Click Next. Select [Recommended] and click Next. Confirm the choice is Brother MFL Pro Printer II and click Next. S E T U P B R O T H E R M A C H I N E W I T H...
Page 365 Select BRUSB: USB Printer Port and click Next. Type Brother MFL Pro Printer II as the name of printer and click Next. Select Yes [Recommended] and click Finish. 12 - 6 S E T U P B R O T H E R...
Page 366 After completing the test print, click Yes. Click Finish. This completes the installation of the Printer and its USB driver. S E T U P B R O T H E R M A C H I N E W I T H 12 - 7...
Page 367: Installing True Type Fonts
95/98 and Windows NT Workstation Version 4.0: Insert the Brother CD-ROM drive for True Type Fonts. Click on Start, then Settings, and select Control Panel. In the Control Panel window, double-click on the Fonts folder. In the Fonts window, select Install New Font... from the File menu.
Page 368: Connecting Brother Machine To Pc With Bundled Parallel Cable
Connecting Brother Machine to PC With Bundled Parallel Cable You must connect the Brother machine to your PC with the included bi-directional IEEE-1284 compliant parallel cable. Make sure to unplug the machine’s power cord from the electrical outlet before connecting the parallel interface cable.
Page 369: Installing Brother Printer Driver (For Parallel Interface) (For Windows 95/98 And Windows Nt Workstation Version 4.0 Only)
® If you are using Windows 3.1x: Insert the Brother CD-ROM for the MFC 8300 printer driver into your CD-ROM drive. From the Program Manager, click on File, then Run. Enter x:\SETUP. (“x” is the drive letter for your CD-ROM drive.) The Brother LOGO will be displayed on the screen.
Page 370 A window appears listing the options: For each application you install, click on that name in the Software Installation window and follow the instructions on the screen. The last ® step will be to restart Windows and access the Software Installation window again to install the next application.
Page 371 12 - 12 S E T U P B R O T H E R M A C H I N E W I T H...
Page 372: For Dos Users (For Mfc 8300 And Mfc 8600 Only)
Application Software Before working with your application software that runs on DOS, check that the Brother machine’s name appears in the printer selection of your application software. If the machine is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations.
Page 373: Printer Status Monitor Program
Mouse; the mouse driver must be installed. (You can also operate the program with the keyboard.) Follow these steps to install the remote printer console program: Make sure your Brother machine is connected to your computer and it is set to Online. ®...
Page 374: Using The Remote Printer Console Main Program
Enter key, or by pressing the hot key commands for that sub menu. Menu Press the keys Functions Direct Alt + D You can directly control the Brother Access machine, with Print Form, Reset Printer. Printer Alt + P You can enter the setting mode to change...
Page 375: Remote Printer Console
*1 The items can be set in the current printer status information dialog box. *2 The information above is displayed if the bi-directional communication is active between the computer and Brother machine. Printer Setup Category Print Setup Section Item...
Page 376: Page Setup Section
Page Setup Section Item Default What This Item Does Left Margin Sets the Left Margin value (0-145) columns. Right Margin Sets the Right Margin value (0-155) columns. Top Margin 0.5" or 0.33" Sets the Top Margin 0", 0.33", 0.5", 1", 1.5”...
Page 377: Other Config
Function Print Form Prints the MFC’s character/symbol sets “CHARASET.PRN” or any print files you have made. Reset Printer Resets the Brother machine. The data remaining in the machine and the printer settings will be cleared. Console Config Category File Function...
Page 378: Using The Printer Status Monitor Program
If you are using printer buffer switches that do not support bi-directional communication between the Brother machine and computer, the program works only in the PC to machine direction and cannot receive Brother machine status information.
Page 379 13 - 8 F O R D O S U S E R S...
Page 380: Using Brother Machine As A Printer (For Mfc 8300 And Mfc 8600 Only)
Remote Printer Console (RPC). When you operate your computer in the Disk Operating System (DOS) environment, RPC lets you easily change the Brother machine’s default settings (such as fonts, page setup, emulations, etc.). RPC also provides a status monitor Terminate-and-Stay Resident (TSR) program.
Page 381: Printing From Your Pc
Printing From Your PC Multi-purpose Paper Cassette The machine’s multi-purpose paper cassette can be adjusted to feed many sizes of paper: letter, legal, A4, B5 and A5 plain paper and DL, C5, CM10 and Monarch envelopes. When the machine receives print data from your computer, it loads paper from the paper cassette.
Page 382: Front Output Bin
Front Output Bin The machine ejects paper with printed surfaces face down into the output bin in the front of the machine. Unfold the output bin extension to support the printed pages. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits.
Page 383: Loading One Sheet Of Paper
Loading One Sheet of Paper You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot.
Page 384: Printing On Thicker Paper And Card Stock
Printing on Thicker Paper and Card Stock When the rear cover is lifted up, the machine has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock. Select manual feed mode in the printer driver.
Page 385: Simultaneous Printing/Faxing
Simultaneous Printing/Faxing Your machine can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the machine is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.
Page 386: Printer Operation Keys
Printer Operation Keys On/Off Line FF/Cont Print Priority Test/Reset On/Off Line Key This key toggles the machine’s On Line and Off Line print status, which appears on the display. If you press this key while printing, the machine immediately stops printing and goes off line. Press again to On/Off Line resume printing.
Page 387: Printing The Internal Font List
Printing the Internal Font List You can print a list of the machine’s internal (or resident) fonts to see how each font looks before you select it. Press Function Press . The machine prints the list. Start Press to exit. Stop Printing the Print Configuration List You can print a list of current printer settings.
Page 388: Optional Accessories
Additional Memory for Faxing/Printing The memory board is installed on the main controller board inside the Brother machine. When you add the optional memory board, it increases the performance modes for both fax and printer operations. The MFC 8300 has 2 MB of memory and the FAX 4750 and MFC 8600 have 4 MB of memory.
Page 389: Paper Cassette #2 (Option) (For Fax 4750 And Mfc 8600 Only)
Paper Cassette #2 (Option) (For FAX 4750 and MFC 8600 Only) You can purchase the Paper Cassette #2 accessory (LT400) to use as a third paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m ) paper. Multi-purpose Holds approx.
Page 390: Important Information
Important Information Standard Telephone and FCC Notices (For 120V Models Only) These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Page 391: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)
If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with your machine, please contact a Brother Authorized Service Center for information on service or repair. The...
Page 392: Industry Canada Compliance Statement (For Canada Only)
A shielded interface cable which is included with your machine should be used to ensure compliance with the limits for a Class B digital device. Caution Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.
Page 393: Important Safety Instructions
Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table.
Page 394 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions: A When the power cord is damaged or frayed. B If liquid has been spilled into the product. C If the product has been exposed to rain or water.
Page 395: Compilation And Publication Notice
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 396: Troubleshooting And Routine Maintenance
Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 397: Error Messages
If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother Fax-Back System at USA: 1-800-521-2846...
Page 398 MACHINE ERROR XX Machine has a mechanical Turn the power off. Then call PRESS STOP KEY problem. Brother Customer Service at USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 MEMORY FULL...
Page 399 If the machine cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within Canada:...
Page 400: Document Jam
Document Jam The documents were not inserted or fed properly, or were too long. Lift the control panel. Carefully pull the document toward the front of the machine. Close the control panel. Press Stop Printer Jam Before you can clear a printer jam error, you must find out where the paper is stuck.
Page 401: Paper Is Jammed In The Multi-Purpose Paper Cassette
Paper is Jammed in the Multi-purpose Paper Cassette Pull the paper cassette out of the machine. Remove any crinkled sheets. Adjust the guides to fit. Press down the paper to flatten it in the paper cassette. Reinstall the paper cassette. Paper is Jammed near the Drum Unit Open the front cover.
Page 402: If You Are Having Difficulty With Your Machine
17-21), or ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (From within Canada) or 1-514-685-6464 (From within Montreal).
Page 403 Difficulty Suggestions Phone Line Dialing does not work Check for a dial tone. Change TONE/PULSE setting. (See Tone/Pulse, page 4-1.) Check all line cord connections, and make sure the curled Connections handset cord is not in the EXT jack. Check power cord connection.
Page 404 Call Waiting Caller ID (or other custom feature) signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system...
Page 405 Difficulty Suggestions General The machine does not Check the following: print. • The machine is plugged in. (See page 2-8.) Printing • The toner cartridge and drum unit are installed Difficulties properly. (See page 2-3.) • The interface cable is securely connected between the machine and computer.
Page 406 Difficulty Suggestions DOS Setup I cannot print from my Check that the DOS application software Printing application software. interface settings match those of your printer: Difficulties for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1.
Page 407 Difficulty Suggestions Paper What paper can I use? You can use plain paper, envelopes, Handling transparencies, labels and organizer paper. (For information on paper you can use, see Difficulties Acceptable Paper, on page 2-5.) (Cont.) How can I clear paper See Printer Jams, on page 17-6.
Page 408 Difficulty Suggestions Print The whole page is Clean the machine’s interior and the primary Quality printed black. corona wire of the drum unit. (See pages 17-20~21.) Also, do not use heat-sensitive paper Difficulties as it will cause this problem. After cleaning, if (Cont.) the printed pages are still black or the display shows CHANGE DRUM SOON, replace the...
Page 409: Difficulties Setting Up The Software
Multi-Function Link Pro software, the System.ini file is overwritten and you cannot use the Brother machine to print, scan, or for Remote Setup. If you have used the HP Demo screen saver already, you must edit the System.ini file as follows:...
Page 410: Machine Connect Failure Or Bi-Directional Communication Error
Brother printer drivers. In this case, please install the Brother printer drivers again or copy BI-DI.386 from the CD-ROM to the Windows/System directory.
Page 411: Hp Laserjet Series Ii, Iid, Iip, Iip+, Iii, Iiid Or Iiip
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: ® If Microsoft Windows Printing System is used for the above models, you ® must modify the “win.ini” file in the Windows directory to turn the machine’s bi-directional function off. We recommend that you do a back-up before you modify the WIN.INI or SYSTEM.INI files, just in case.
Page 412: Lexmark Winwriter 200
Lexmark WinWriter 200: ® You must modify the “win.ini” and “system.ini” files in the Windows directory to turn off the printer's bi-directional function. We recommend that you backup the WIN.INI and SYSTEM.INI files before you modify them. Open the “win.ini” file using the “Notepad” application. Look for the following statement in the [windows] section: [windows] run=C:/WINDOWS/SYSTEM/WPSIOMON...
Page 413: Packing And Shipping The Machine
Packing and Shipping the Machine Whenever you transport the machine, use the packing materials that came with your machine. Also, follow the steps below to pack the machine so it won’t be damaged, which would void the machine’s warranty. Remove the telephone line cord and unplug MFC from the AC outlet. Open the front cover.
Page 414 Place documents (manual and printed material) and the drum unit and toner cartridge assembly into the original carton as shown below: Close the carton and tape it shut. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 17 - 19...
Page 415: Routine Maintenance
Routine Maintenance Keep your machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents and do not use water. Cleaning the Document Scanner Unplug the telephone line and then the power cord.
Page 416: Cleaning The Drum Unit
WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts as shown in the diagram below. HOT! Gently clean the scanner window by wiping with a clean soft dry cloth. Do not use isoproply alcohol.
Page 417: Replacing The Toner Cartridge
Discard the used toner cartridge according to local regulations. If you are not sure of them, consult Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge.
Page 418: Replacing The Toner Cartridge
Replacing the Toner Cartridge WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
Page 419 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your machine’s warranty.
Page 420: Replacing The Drum Unit
Reinstall the drum unit and close the front cover. Replacing the Drum Unit The machine uses a drum unit to create print images on paper. If the screen displays CHANGE DRUM SOON, the drum unit is near the end of its life and it is time to purchase a new one.
Page 421: Checking The Drum Life
Follow these steps to replace the drum unit: Open the front cover. Remove the old drum unit. Place the drum unit on a drop cloth or disposable paper to avoid scattering toner. Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.
Page 422: For Customer Service
For Customer Service USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax) From within Canada: 1-800-853-6660 (voice) 1-514-685-4898 (fax) From within Montreal: 1-514-685-6464 (voice) T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 17 - 27...
Page 423 17 - 28 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 424: Using Your Brother Machine With Your Apple New Power Macintosh G3 Or Imac (For Mfc 8300 And Mfc 8600 Only)
Connect a standard USB cable to both the MFC and Macintosh or iMac. Brother Printer Driver for MFC 8300 Insert the Brother CD-ROM into your CD-ROM drive. The Brother icon will appear on the desk top. Double-click the Brother icon to open the CD. Double-click the Brother icon again to run Start.
Page 425: Brother Printer And Scanner Drivers For Mfc 8600
Brother Printer and Scanner Drivers for MFC 8600 Insert the Brother CD-ROM into your CD-ROM drive. The Brother icon will appear on the desk top. Double-click the Brother icon to open the CD. Double-click the Brother icon again to run Start.
Page 426: Specifications
Specifications Product Description Six performance modes are available for the 6in1 model MFC8600: Fax, Printer, Copier, Scanner, PC Fax and Video Capture. The MFC 8300 is a 3in1 model: Fax, Printer, Copier. The FAX 4750 is a plain paper fax model. Fax Specifications Compatibility ITU-T Group 3...
Page 427: Printer Specifications
HP LaserJet IIP (PCL level 4, only for MFC models) ® ® ® Printer Driver Windows 3.1x, Windows 95/98 and Windows NT Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability Interface Bi-directional parallel (IEEE-1284); USB (Universal Serial Bus) ® Interface Using Windows 98 Only:...
Page 428: Electrical And Environment
Electrical and Environment Temperature (Allowable) 50 - 90.5° F (10 - 32.5° C) (Storage) 32 - 104° F (0 - 40° C) Warm-Up Max. 45 seconds at 73.4° F (23° C) First Print 15 seconds (using Letter size paper in paper cassette) Power Source 120V AC 50/60Hz (Canadian Version Only) Power Consumption...
Page 429: Usb (Universal Serial Bus) Interface Specifications
USB (Universal Serial Bus) Interface Specifications Pin Assignment Pin No. Signal Vol (+5V) - Data Serial Data - + Data Serial Data + Ground Resident Fonts The following bitmapped fonts are resident in the machine. Brougham 10 (12 point) upright/normal Brougham 12 (10 point) upright/normal Letter Gothic 16.66 (8.5 point)
Page 430 The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8. S P E C I F I C A T I O N S S - 5...
Page 431 S - 6 S P E C I F I C A T I O N S...
Page 432: Glossary
Glossary Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List Listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
Page 433 Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. drum unit A printing device for your machine.
Page 434 group number A combination of One Touch and/or Speed Dial numbers that are stored on a One Touch key for Broadcasting. Interrupt Temporarily places a waiting job on hold while you perform another operation. interval The preprogrammed time period between automatically printed Activity Reports.
Page 435 Tone A form of dialing on the telephone line used for Touch Tone telephones. toner cartridge Accessory that holds toner for the drum unit on Brother laser models. Toner Save A process of affixing less toner to the page to extend the life of the toner cartridge.
Page 436: Index
2-3 CNG tones 1-6 grounded 3-prong plug 2-8 computer handset 2-8 Apple iMac 18-1 loading paper 2-7 connection to Brother machine 12-3 power cord 2-8 requirements 12-2 telephone line cord 2-8 contrast 6-8 toner cartridge 2-3 control panel...
Page 437 date and time setting 4-1 fax codes delayed fax 6-10 Fax Receive Code 5-7 interrupting 6-13 Remote Access Code 9-3 Telephone Answer Code 5-7 dialing troubleshooting 5-7 access codes 8-2 Fax Forwarding automatic fax redial 6-2 changing remotely 9-4, 9-6 credit card numbers 8-2 programming a number 9-1 Groups 6-11...
Page 438 gray scale S-1 maintenance, routine 17-20 Groups manual dialing 6-11 dialing 8-1 setting up 7-3 mode 5-1 transmission 6-2 manual feed slot 2-5 memory, additional 15-1 handset memory full 17-3. See error messages connecting 2-8 Memory Status List 9-5 volume 4-4 Multi-Function Link®...
Page 439 2-1 questions. See Brother Fax-Back paging System programming a number 9-2 paper size 2-5 setting 5-5 Real Time Transmission 6-3 specifications S-1 receiving faxes. See fax(es), stand- ® paper jam 17-5 alone and Multi-Function Link parallel interface cable 12-9...
Page 440 TAD (telephone answering device), safety instructions 16-4 external scanner, cleaning 17-20 answer mode 5-1 scanning into PC. See Multi-Function connecting 2-9 ® Link recording outgoing message 2-10 sending faxes. See fax(es), stand-alone Telephone Answer Code 5-7 sending to groups. See broadcasting telephone, external 2-9 setup telephone index (Tel-index) 8-3...
Page 441 USB Interface 12-3 Warranties User Settings 10-1 Canada FAX and MFC viii FAX iv, v video capture. See Multi-Function MFC vi, vii ® Link Warranties-Notice of Disclaimer iii voice calls World Wide Web i FAX/TEL (double ring) 5-2 volume, setting beeper 4-4 handset 4-4 amplify 4-5...
Page 442 Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Page 443 Fold Fold...
Page 444 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot...

This manual is also suitable for:

Mfc8600 Mfc8300

Brother FAX4750 Service Manual

Introduction

Using this Manual

Test Sheet Procedures (for Usa Only)

Fax 4750 Control Panel Overview

Mfc 8300 and Mfc 8600 Control Panel Overview

About Your Machine

Assembly and Connections

Packing List

Choosing a Location

Paper

On-Screen Programming

User-Friendly Programming

Initial Setup

Getting Started

Setup Receive

Basic Receiving Operations

Advanced Receiving Operations

Setup Send

Before You Begin

Basic Sending Operations

Advanced Sending Operations

Setup Auto Dial Numbers

Storing Numbers for Easy Dialing

Telephone Operations

Dialing Options

Remote Fax Options

Fax Forwarding/Paging

Setting Fax Storage

Changing Remote Retrieval Access Code

Remote Retrieval

Printing Reports

MFC Settings and Activity

Making Copies

Using Your Machine as a Copier

Setting up Brother Machine and Pc to Work Together (for Mfc 8300 Only)

Using Brother Machine with Your PC

Before You Install Brother Printer Driver

Connecting Brother Machine to PC with a USB Cable (for Using Windows 98 Only)

Installing True Type Fonts

Connecting Brother Machine to PC with Bundled Parallel Cable

Installing Brother Printer Driver (for Parallel Interface) (for Windows 95/98 and Windows NT Workstation Version 4.0 Only)

For Dos Users (for Mfc 8300 and Mfc 8600 Only)

Using Brother Machine as a Printer (for Mfc 8300 and Mfc 8600 Only)

Special Printing Features

Printing from Your PC

Simultaneous Printing/Faxing

Printer Operation Keys

Optional Accessories

Additional Memory for Faxing/Printing

Paper Cassette #2 (Option) (for FAX 4750 and MFC 8600 Only)

Multi-Function Link ® Pro (Option)

(For FAX 4750 and MFC 8300 Only)

Important Information

Standard Telephone and FCC Notices (for 120V Models Only)

Troubleshooting and Routine Maintenance

Troubleshooting

Difficulties Setting up the Software

Packing and Shipping the Machine

Routine Maintenance

Using Your Brother Machine with Your Apple New Power Macintosh G3 or Imac (for Mfc 8300 and Mfc 8600 Only)

For USB Equipped Apple New Power Macintosh G3 or Imac with Mac os 8.5/8.6

Specifications

Glossary

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