Troubleshooting - Navman EZY255LMT User Manual

ƒ The screen surface can easily be scratched. Avoid touching it with sharp objects. Non-
adhesive generic screen protectors designed specifically for use on portable devices
with LCD panels may be used to help protect the screen from minor scratches.
ƒ Never clean your Navman when it is turned on. Use a soft, lint-free cloth to wipe the
screen and the exterior of your Navman.
ƒ Do not use paper towels to clean the screen.
ƒ Never attempt to disassemble, repair or make any modifications to your Navman.
Disassembly, modification or any attempt at repair could cause damage to your
Navman and even bodily injury or property damage and will void any warranty.
ƒ Do not store or carry flammable liquids, gases or explosive materials in the same
compartment as your Navman, its parts or accessories.

Troubleshooting

If you encounter a problem you cannot solve, contact an authorized service centre for
assistance.
Problems
The unit is not turning
on/charging
I can not get a GPS
Signal
My unit is always
showing that the speed
limit is 110 kph even
when it is not
Where is my product
key? I want to activate
my unit.
Solutions
Try to charge the unit through a USB
cable connected to a computer. If the
unit charges then the issue is with the
in car charger. If the unit still fails to
charge, then the fault is with the unit.
Make sure you are stationary and have
a clear line of site to the sky. If this fails
to resolve the issue, please reset the
GPS chip through the Settings menu of
your unit.
The units are set at a manual speed
limit defaulted at 110 kph. This can be
changed through the 'Safety' section of
your 'Settings' menu.
There is no need to activate your unit in
anyway. This Activation tab within the
NavDesk software is for subscriptions,
travel books, international maps and
map upgrades only. Your unit will work
straight out of the box and there is no
need to activate it in anyway.
Contact technical support
and an RMA will be created
to fix the unit or replace the
in car charger.
If the fault is still not
resolved, please visit our self
help site (see the information
from "Navman Customer
Support" section), or contact
our technical support team.
If the fault is still not
resolved, please visit our self
help site (see the information
from "Navman Customer
Support" section), or contact
our technical support team.
If the fault is still not
resolved, please visit our self
help site (see the information
below), or contact our
technical support team.
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