Troubleshooting - Navman MY Series User Manual

• Do not use paper towels to clean the screen.
• Never attempt to disassemble, repair or make any modifications to your Navman.
Disassembly, modification or any attempt at repair could cause damage to your Navman
and even bodily injury or property damage and will void any warranty.
• Do not store or carry flammable liquids, gases or explosive materials in the same
compartment as your Navman, its parts or accessories.
• Do not expose your device to direct sunlight in an unattended vehicle for prolonged
periods. Overheating may damage the unit.
• To discourage theft, do not leave your device, mounting bracket or any cables in plain
view in an unattended vehicle.

Troubleshooting

If you encounter a problem you cannot solve, contact an authorized service centre for
assistance.
Problem
The unit is not turning
on.
I cannot get a GPS signal. Make sure you are stationary and have a
My unit is always showing
that the speed limit is 110
kph even when it is not.
Where is my product
key? I want to activate
my unit.
Solution
Try to power the unit through a USB
cable connected to a computer. If the
unit powers up then the issue is with the
vehicle power adapter. If the unit still
fails to power up, then the fault is with
the unit.
clear line of site to the sky. If this fails to
resolve the issue, please reset the GPS
chip through the Settings menu of your
unit.
The units are set at a manual speed
limit defaulted at 110 kph. This can be
changed through the "Safety" section of
your Settings menu.
There is no need to activate your unit in
any way. This Activation tab within the
NavDesk software is for subscriptions,
travel books, international maps and
map upgrades only. Your unit will work
straight out of the box and there is no
need to activate it in any way.
Contact technical support
and an RMA will be created
to fix the unit or replace the
vehicle power adapter.
If the fault is still not resolved,
please visit our self help site
(see the information from
"Navman customer support"
section), or contact our
technical support team.
If the fault is still not resolved,
please visit our self help site
(see the information from
"Navman customer support"
section), or contact our
technical support team.
If the fault is still not resolved,
please visit our self help site
(see the information below),
or contact our technical
support team.
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