Understanding Display Messages - Samsung Xpress CLX-419x series User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status
or errors. Refer to the tables below to understand the messages' and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computer's
Printing Status program window (see "Using Samsung Printer Status" on
page 348).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner.
• [unit type] indicates the unit type.
11
Paper Jam-related messages
Message
• Original paper jam The loaded original
inside of scanner.
document has
Remove jam
jammed in
document feeder.
• Original paper jam
in front of scanner.
Remove jam
• Paper Jam Paper has jammed
in the tray.
in Tray1
• Paper Jam Paper has jammed
in the optional tray.
in Tray2
• Paper Jam Paper has jammed
in the multi-purpose
in MP Tray
tray.
• Jam inside machine Paper has jammed
iinside the machine.
• Jam inside of duplex Paper has jammed
inside the duplex
area.
• Jam in exit area Paper has jammed
in the paper exit
area.
Meaning Suggested solutions
Clear the jam (see "Clearing
original document jams" on
page 118).
Clear the jam (see "In tray1" on
page 123).
Clear the jam (see "In optional
tray" on page 124).
Clear the jam (see "In the
manual feeder/multi-purpose
tray" on page 126).
Clear the jam (see "Inside the
machine" on page 129).
Clear the jam (see "In the
duplex unit area" on page 134).
Clear the jam (see "In the exit
area" on page 130).
4. Troubleshooting
137