Samsung Xpress CLX-419x series User Manual page 376

Faxing problems
Condition
Some of the words on an
incoming fax are stretched.
There are lines on the originals
you sent.
The machine dials a number,
but the connection with the
other fax machine fails.
Faxes do not store in memory.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
The fax machine sending the fax had a temporary document jam.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 113).
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
Suggested solutions
376
6. Troubleshooting