Troubleshooting - Samsung Xpress CLX-419x series User Manual

Troubleshooting

Problem
Samsung Printer Samsung Printer Experience is not installed.
Experience is not shown
Download the app. from the Windows Store and
when you click more
install it.
settings.
Machine information is Check the Printer properties. Click the Ports tab.
not displayed when you
(Control Panel > Devices and Printers > Right-click
click the device in the
on your printer icon and select Printer properties)
Devices and Printers.
If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.
Suggested Solutions
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