Common Linux Problems - Samsung Xpress CLX-419x series User Manual

Operating system problems
3

Common Linux problems

Condition
There is no xsane nor simple-scan
application on my Linux machine.
Scanner can not be found via network.
When printing more than one copy, the
second copy does not print.
Unchecking the collate option in the
Print Dialog does not work.
Printing always works with duplex.
Printer is not added through system's
printing utility.
Paper size and orientation are disabled
in the Print Dialog when opening text
files.
Refer to the Linux User's Guide that came with your computer for further information on Linux error messages.
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications
using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE,
Software for Fedora).
For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for
searching network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while
using the device.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value
of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://
bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer
(CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like
'gedit'.
Suggested solutions
379
6. Troubleshooting