Understanding Display Messages - Samsung PROXPRESS C301X SERIES User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status
or errors. Refer to the tables below to understand the messages' and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computers's
Printing Status program window (see
page 213).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray number] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner.
"Using Samsung Printer Status" on
7
Paper Jam-related messages
Message Meaning
Paper Jam Paper has jammed in the exit
area.
in exit area
Paper Jam Paper has jammed in the inside
machine.
inside machine
Paper Jam Paper has jammed in the tray.
in Tray1
Paper Jam Paper has jammed in the
optional tray.
in Tray2
Paper Jam Paper has jammed in the
optional tray.
in Tray3
Paper Jam Paper has jammed in the multi-
purpose tray.
in MP tray
Paper Jam Paper has jammed during
duplex printing. This is
inside of duplex
applicable only to machines
with this feature.
Suggested solutions
Clear the jam (see "In exit
area" on page 79).
Clear the jam (see "Inside
the machine" on page 78).
Clear the jam (see "In tray
1" on page 73).
Clear the jam (see "In
optional tray" on page 74).
Clear the jam (see "In
optional tray" on page 74).
Clear the jam (see "In the
multi-purpose tray" on
page 76).
Clear the jam (see "In the
duplex unit area" on page
81).
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4. Troubleshooting