Page 1 SMR Series Smart Megapixel Video Recorder Administrator Manual Release 2.2...
Page 2: About This Document
About This Document This manual introduces the hardware components of SMR series and describes how to install them. It also provides an overview of Server surveillance functionality, and includes the functions of Video Management Software for operating and monitoring a Server network.
Page 3 New VMS FW2.5 August 2013 AC 1.0 Added UI Modified November 2013 Reinstallation section added March 2014 Remote Monitoring Modified June 2014...
Page 4: Copyright Statement
Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft ...
Page 5: Table Of Contents
Device Site Recommendations ............19 Chapter 1. Product Overview ............. 20 1.1. Features and Benefits ............. 20 1.2. Specifications for the SMR Series ..........21 1.2.1. Hardware Specifications - Desktop Series ........21 1.2.2. Hardware Specifications - Rackmount Series ......22 1.2.3.
Page 6 Opening Ports ..............44 Warnings / Precautions ............44 3.4. Port Forwarding ..............45 3.4.1. Port Forwarding for Accessing VMS Server ......... 46 Chapter 4. Installation ..............49 4.1. Before You Start ..............49 4.1.1. Checklist for Operating Environment........49 4.1.2.
Page 7 6.3.1. Weekly Scheduling ............. 89 6.3.2. Daily Scheduling ..............91 6.4. Adding Alarm Rules ..............92 6.5. Setting up Live View ............... 94 6.6. Using the LCD Menu in SMR Desktop Systems ......... 95 6.6.1. Checking the System Status ..........95 6.6.2.
Page 8 7.3.5. Stream Selection .............. 112 7.3.6. Image Settings ..............112 7.3.7. Video Ratio Adjustment ............113 7.3.8. Inserting Overlays ............. 113 Image Overlay ..............113 HTML Overlay ..............114 7.3.9. Send to Large Channel ............114 7.3.10. Reconnect ..............115 7.3.11.
Page 9 8.2.1. General Server Settings ............125 8.2.2. To perform Notification Setting ..........128 8.2.3. Pre/Post Alarm Recording Settings ......... 130 8.2.4. Storage Management ............131 8.3. Scheduling Recording ............134 8.3.1. Global Scheduling ............. 134 Weekly Global Scheduling ............134 Daily Global Scheduling ............
Page 10 8.4.3. PTZ Patrol Settings............157 8.5. PTZ Controls ............... 159 8.5.1. Directional Pad ..............159 Pan and Tilt ............... 159 Zoom ................159 8.5.2. Functional Buttons ............160 Speed ................160 Home ................160 Preset ................160 Adding a Preset ..............160 Deleting a Preset ..............
Page 11 Deleting a Detection Window ..........169 Enabling or Disabling a Detection ..........169 Opening the Help File ............170 10.1.4. Intrusion Detection ............171 Configuring and Editing Detection Windows ........171 Testing Detection Windows ............. 172 Deleting a Detection Window ..........172 Enabling or Disabling a Detection ..........
Page 12 Configuring and Editing Detection Windows ........184 Testing Detection Windows ............. 185 Deleting a Detection Window ..........185 Enabling or Disabling a Detection ..........186 Opening the Help File ............186 10.1.10. Going Out Detection ............187 Configuring and Editing Detection Windows ........187 Testing Detection Windows .............
Page 13 10.4.2. Searching the Event Log ............ 215 System Type ..............215 Event Type ................ 215 Operation Type ..............216 Performing a Search ............. 216 10.4.3. Event Log Setup .............. 217 10.4.4. Log for Object Counting ............ 217 10.4.5. System Alarm View ............218 Chapter 11.
Page 14 Playback Synchronization ............249 Capturing Screenshot ............249 Capturing Video Clip ............. 250 Logging and Noting ............... 251 10.4. Event Search..............252 10.4.1. Creating an Event Search ........... 252 Time Selection ..............252 Camera Selection..............253 Setting Event Search Criteria ........... 253 10.4.2.
Page 15 Chapter 13. System Setup ............... 270 13.1. Home Page ............... 270 13.1.1. Entering the Home Page – VMS Server ........270 Common Server Tasks ............271 Common Camera Tasks ............271 Common Other Tasks ............272 Recent Key Events ............... 272 System Health History ............
Page 16 Audio Input ................ 283 Playback Camera List Setting ........... 284 Playback Buffer ..............284 Auto Login ................. 284 VI Panel ................285 Lock Windows ..............285 Import/Export ..............285 Customize Logo ..............286 Router Port Mapping ............. 287 13.3. Camera Setup ..............288 13.3.1.
Page 17 Tampering Detection ............292 Camera Motion Detection ............292 Virtual Fence ..............292 Object Counting ..............293 Going Out Detection ............. 293 Tailgating Detection ............. 293 13.4. Ethernet I/O Box ..............294 13.4.1. General Tasks ..............294 Add Device ................ 294 Edit Device ................
Page 18 About ................310 Chapter 14. System Maintenance ............311 14.1. Replacing the Power Supply Module (for Rackmount Series) ..311 14.2. Replacing a Hard drive (for Desktop Series) ....... 313 14.3. Replacing a Hard drive (for Rackmount Series) ......315 14.4.
Page 19: Safety Precautions
Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.
Page 20: Chapter 1. Product Overview
NVR that supports megapixel quality video of 6 to 48 channels for video retention periods from 7 to 40 days or more. In addition, the SMR series is fully burn-in-tested and uses preloaded Enterprise VMS to eliminate compatibility issues while reducing maintenance overheads.
Page 21: Specifications For The Smr Series
1.2. Specifications for the SMR Series 1.2.1. Hardware Specifications - Desktop Series SMR2000 SMR5000 SMR6000H/8000 ® ® System Processor I Intel Dual Core @ 1.8 GHz Intel Core i3 System Memory DDR3 2GB DDR3 4GB ® ® Chipset IIntel ICH9R...
Page 22: Hardware Specifications - Rackmount Series
1.2.2. Hardware Specifications - Rackmount Series SMR4000U SMR8000U ® ® System Processor I Intel Dual Core 2.13GHz Intel Core i3 System Memory DDR3 2GB DDR3 4GB ® Chipset IIntel ICH10R IntelR Q67 Express Chipset-Embedded Disk on Module Storage 3.5” SATA HDD ; HDD hot swappable Hard Disk Trays 4 bay 8 bay...
Page 23: Vms Specifications
VMS Client 3rd Party IPCAM ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch, Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION, EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix, ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK General & Misc • Video codec: H.264, MPEG4, MJPEG • Image enhancement •...
Page 24 • Client auto login • Digital I/O management • Automatic storage recycling • Client-server architecture • Guaranteed performance of long period recording • Configurable video retention period • Language supported: English, French, German, Japanese, Portuguese, Spanish, Simple Chinese, Traditional Chinese...
Page 25: Chapter 2. Hardware Overview
Chapter 2. Hardware Overview 2.1. Front Panel SMR2000 Series SMR5000 Series SMR Pro SMR Pro SMR6000H/ SMR4000U/ 8000 Series 8000U Series 3 3 3 3 3 3 3 3 3 3 3 3 SMR Pro Function 1. LCD Display Shows system messages. 2.
Page 26: Rear Panel
2.2. Rear Panel SMR2000 Series SMR5000 Series EonN AS SMR6000H/ SMR4000U/ 8000 Series 8000U Series 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3...
Page 27 11. USB Port x2 Used for exporting video clips as evidence support to external storage devices. 12. Safety Switch Used for preventing injury if someone inadvertently attempts to open the machine. Please make sure it’s on after the power cable is attached to the power socket. 13.
Page 28: Hard Drive Designation
2.3. Hard Drive Designation The hard drive arrangement for each system is shown below. The general alignment is from left to right and/ or top to bottom in numeric order. SMR2000 Series SMR5000 Series SMR6000H Series SMR8000 Series SMR4000U Series SMR8000U Series...
Page 29: Led Definitions
2.4. LED Definitions 2.4.1. Desktop System Front Panel LEDs Name Color LED Status Function Network Indicates that power is on and Green network is connected. Indicates that network is  disconnected. Blink Indicates that network activity  is in progress. Amber Indicates that the hard drive can be accessed.
Page 30: Rackmount System Front Led Panel
2.4.2. Rackmount System Front LED Panel Icon Color Description LEDs / Button This LED indicates the White system requires service Service LED when lit. Green This LED is used to warn Power Status (Normal) users of power supply Amber (Fail) status Green This LED is used to warn...
Page 31: Drive Tray Led
2.4.3. Drive Tray LED Two LED indicators are located on the right side of each drive tray. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed drive. Name Color LED Status...
Page 32: Rear Panel Ethernet Led
2.4.4. Rear Panel Ethernet LED SMR2000 Series SMR5000 Series Eon NAS SMR6000H/ SMR8000U Series 8000 Series Name Color LED Status Function 1. Link Status LED Green Indicates that the connection is established. Indicates that the connection is not established. 2. Activity LED Amber Blink Indicates data transfer activity...
Page 33: Chapter 3. Software Overview
Chapter 3. Software Overview 3.1. Software Introduction Video Management Software (VMS) is a highly modular and powerful video and hardware management suite that incorporates Server recording, management, and video monitoring and playback functionalities to serve the core purposes of a video surveillance system.
Page 34: Module Framework
3.2. Module Framework VMS/NVR Server  Combines video recording, archival and retrieval functionalities for  individual servers/standalone PCs. Serves as the connection point for client stations.  Local Domain Server  The interface between the VMS/VI Servers and any clients. ...
Page 35 Software capable of accessing multiple Trusted VMS Servers through  the SCC Domain Server...
Page 36: System Architecture
3.3. System Architecture VMS operates in scalable client - server architecture. This architecture can be divided into three types: (1) Standalone Server (2) Standalone Server + Remote Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client. These are the hardware requirements for using PCs as Server or Client. VMS Server + Client Support NVRs ≥...
Page 37: Standalone Server (Client-Server All-In-One)
3.3.1. Standalone Server (Client-Server All-in-One) For users with standalone Server, the Local Client UI is used to manage SMR Server services: ※Application: The Server, IP cameras are all in the same LAN. Use SMR as Server No installation needed. Use PC as Server Install both the VMS/NVR Server and VMS Client on a PC: Insert the VMS/IPCAM product CD.
Page 38: Standalone Server + Remote Client (Web Client/Sphone Client)
3.3.2. Standalone Server + Remote Client (Web Client/SPhone Client) For remote users to connect to SMR/NVR Server, a remote access, VMS Client installed on remote PCs is needed for live video monitoring, event recording playback access. Also, the Web Client, an ActiveX application (OCX) can be used for basic live viewing and event playbacks through the web browser, while SPhone Client can be used for basic live viewing on iPhone/Android devices.
Page 39 Application1: Internet The Server, IP cameras and the PC/iPhones are all in the same LAN. [NVR Server] Use SMR/NVR as Server No installation needed. Use PC as Server Install the VMS/NVR Server on a PC:  Insert the VMS/IPCAM product CD. Click VMS Suite on the menu to start the installation.
Page 40 Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP address “/webclient” your browser’s location, http://172.18.6.9/webclient to download the Web Client application. Install the Web Client on the PCs (Optional): Install the SPhone Client (Optional): Download the SPhone Client from App Store on the iPhone desktop. Install the SPhone Client (Optional) Download the SPhone Client from App Store on the Andriod phone desktop.
Page 41: Multiple Servers + Scc Client
Application 2: Internet The Server, some of the IP cameras and the PC are all in the same LAN, while the other IP cameras are installed in remote location with Public IP. 3.3.3. Multiple Servers + SCC Client For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over the domain infrastructure.
Page 42 Application3: Internet (1) The Servers, IP cameras and the PCs are in LAN A. (2) Some IP cameras are installed in LAN B, which is behind a different router in a remote location. Multiple Servers + CMS Client (3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet. CMS Domain Server VI Server Server...
Page 43 [SCC Domain Server] Install the SCC Domain Server on a PC: Insert the NVR/SMR product CD. Click SCC Suite on the menu to start the installation. Choose Advanced Setup to select the SCC Domain Server only. [SCC Client] Install the SCC Client on PCs: Insert the NVR/SMR product CD.
Page 44: Network Requirements
3.3.4. Network Requirements In order to preserve enough bandwidth for surveillance video, a surveillance network is presumed to be free of user/business traffic. Server software currently supports Class B and Class C type addresses. Currently the Server software only searches for Servers on the same subnet. Cameras should also reside on the same subnet.
Page 45: Port Forwarding
3.4. Port Forwarding Port forwarding is a name given to the combined technique of: 1. Translating the address and/or port number of a packet to a new destination. 2. Possibly accepting such packet(s) in a packet filter (firewall). 3. Forwarding the packet according to the routing table. To illustrate its concept, two computers on the Internet that communicate with each other using TCP/IP or UDP/IP protocols(though the process is not limited to these) utilize ports to identify the opposite connection points of each other where...
Page 46: Port Forwarding For Accessing Vms Server
Go to Setup > Other Tasks > Server > Router Port Mapping in VMS after it is installed. Note: The VMS/NVR Server is preinstalled in NVR2000/SMR Series. A Router Port Mapping window will prompt for entering port numbers. Please put...
Page 47 2. Open Ports on the Router Host Ports: The private ports that the internal VMS/NVR Server use, which are unchangeable. Global Ports: The public ports for remote clients to connect to the internal VMS/NVR Server. The Global ports are changeable, but the simplest way is to make them the same with the host ports.
Page 48 Note: Camera port (default: 80) and stream port (default: 6002) for accessing cameras should be opened while VMS/NVR Server and the cameras and are not in the same LAN.
Page 49: Chapter 4. Installation
Chapter 4. Installation 4.1. Before You Start 4.1.1. Checklist for Operating Environment Users need to prepare the following devices to set up the surveillance system. Network Video Recorder SMR series IP Camera Network Cameras (such as CAM2320) Network Existing LAN, Switch, Router...
Page 50: Hard Drive Installation
4.2. Hard Drive Installation 4.2.1. Hard Drive Installation Prerequisites Purchase hard drives having the same capacity and using same interface with the pre-installed ones. 4.2.2. Inserting Hard Drive into Drive Tray (Desktop Series) 1. Open the front panel of the SMR system. 2.
Page 51 4. With the tray bezel open, insert the hard drive and tray into the system enclosure. 5. Close the tray bezel. 6. Use the small flat blade screwdriver to turn the bezel lock from the unlock to lock position. 7. Repeat above steps to install other hard drives. 8.
Page 52: Inserting Hard Drive Into Drive Tray (Rackmount Series)
4.2.3. Inserting Hard Drive into Drive Tray (Rackmount Series) 1. Remove the tray from the enclosure, press the release button and gently pull out the tray. 2. Place the hard drive into the drive tray. Make sure the hard drive's interface connector is facing the open side of the drive tray and its label side facing up.
Page 53 4. Use a small flathead screwdriver to rotate the tray bezel lock from the unlock position to the lock position.
Page 54: System Connections
4.3. System Connections IP Camera(s) Analog Camera(s) IP Encoder Monitor S MR SE LEC T E N T ER Ethernet Connection USB Connection Video/Monitor Connection Note: Shaded areas are optional devices. Connect cables to the rear panel ports as follows: SMR2000 Series SMR5000 Series Eon NAS...
Page 55 Insert mouse, keyboard or other external devices to the USB port (blue  rectangles) for operating the Video Management Software (VMS). Insert the LAN cable to the upper LAN port (blue circles) to connect  the SMR to a local network where your IP cameras reside. (Connection to analog cameras is also available via an IP encoder.) Connect an external monitor capable of 32bit or higher color quality to ...
Page 56: Powering Up Smr
4.4. Powering up SMR 4.4.1. SMR Desktop Systems 1. Attach the power cable to the power socket on the rear panel. 2. (SMR6000H/8000 Series) Make sure the safety switch on the rear panel is switched to the “-” side, which means that it is turned on. 3.
Page 57: Install Wizard
4.5. Install Wizard When you run the SMR series for the first time, you need to go through the following steps within the Quick Install Wizard after logging in. 1. Make sure the hard drives are inserted into the SMR case. Click Next...
Page 58 2. Click Storage Manager to do RAID configuration. Click Setting, choose the RAID level in the Advanced Settings dialogue, and then click Create Logical Drive to create the RAID configuration. WARNING All hard disk data will be erased.
Page 59 These are the RAID options for SMR models. RAID Options Descriptions Minimum Hard Drives RAID0 Provides no protection, but offers maximum capacity. RAID1 Provides best protection. Your data will be mirrored. RAID5 Provides protection against one drive failure. Please click OK after the configuration is done, and the system will reboot automatically.
Page 60 Note: SMR8000 series support dual monitor display. Click Next to continue. 5. The default password for SMR login is admin. If you want to change the password, please enter a new one in both the blanks of New Password and Confirm.
Page 61 If you want to keep using the default password, please tick Use old password. Click Next to continue. 6. Choose the time zone and set the actual date and time for the SMR system. Click Next to continue. 7. Set an IP address for the SMR Server. Obtaining the IP address from DHCP is recommended.
Page 62 The IP will change after the system is restarted. Click Next to continue. 8. Click Scan for Cameras to add cameras to the SMR server. The cameras that can be added to the Server will be displayed. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found.
Page 63 Enter the username and password, and press Apply Selected. Click OK to add the selected cameras to the Server. 8. Click Finish to end the wizard. 9. The VMS will start automatically after the wizard is finished.
Page 64: Software Installation
4.6. Software Installation 4.6.1. Installing the VMS Note: For NVR2000/SMR series, users have to install VMS Client on remote PC(s) when distant live viewing and playback are needed. 1. Insert the VMS/IPCAM CD-ROM. The CD should autorun. If it does not, open the CD manually and double-click autorun.exe.
Page 65 2. Choose a setup type from Typical and Advanced. Then Click Next when you are satisfied with your selection. You may choose to install among the following while Advanced Setup Type is selected: VMS Server Suite – Includes the VMS Server and Local Domain ...
Page 66 4. The confirmation screen will display. Click Install. A progress bar will display, indicating installation progress.
Page 67 When installation is finished, an informational screen will display. Click Finish to complete installation.
Page 68 6. The system will prompt for a restart. A restart is required before the VMS will function correctly. You may choose to immediately automatically restart your computer, or restart your computer later. Clicking Finish will apply your choice.
Page 69: Starting The Vms Client
4.7. Starting the VMS Client To start the software, click Programs > VMS Suite > VMS Client under the Windows Start menu. The software will prompt for the following information: Access Method – Directly Access or Internet Port Forward.  Type –...
Page 70: Checking The Software Version
4.7.1. Checking the Software Version Users can see the software version at the lower right corner of the window after logging in. 4.7.2. Logging out The Client can be logged out of all the Servers configured on the system by pressing the Logout button on the upper right hand corner in the GUI.
Page 71: Chapter 5. Reinstallation
Chapter 5. Reinstallation 5.1. Reset RAID The actions of reset RAID (to change the RAID type or clear video data in the RAID) and reset the whole system (to reinstall the OS) would require a reinstallation on your SMR. Note: (1) RAID from other vendors is not compatible. (2) Make sure the deploying disks are NON-RAID and unformatted before reinstallation.
Page 72 3. Use the space bar on your keyboard to select the hard disk drives you’d like to reset. 4. Once selected, press “Enter” and type “Y” to confirm and reset the selected hard disk drive to NON-RAID.
Page 73 Once the reset is done, the hard disk drive will appear as NON-RAID Disk. 5. Press “ESC” to exit and then turn the SMR off to activate the settings.
Page 74: Reset The Whole System
5.2. Reset the Whole System 1. Before power on the SMR, please take out the existing hard disk drive to trigger system starts from DOM. 2. Switch on your SMR and you will see the “System started from DOM”. Click “OK” to login. 3.
Page 75 5. After that, you will see the Install Wizard as the image shown below. If the install Wizard does not run automatically, click F4 to launch. 6. Insert an unformatted hard disk drive into the SMR and click “Next” button. If the hard disk that requires a reset is already in your SMR, click “Next”...
Page 76 8. Click Setting, choose the RAID level in the Advanced Settings dialogue, and then click Create Logical Drive to create the RAID configuration. WARNING All hard disk data will be erased after this step. These are the RAID level options for SMR models. RAID Options Descriptions Minimum Hard Drives...
Page 77 12. After the initialization is done, the system will ask you to shutdown the SMR. Click OK and turn the power off and on manually. The Install Wizard will appear again after power on. 13. Press the power switch to restart the system. About 1.5 minutes later, the Install Wizard will appear again.
Page 78 16. Click Next to continue. 17. In the “Step 5: Change Password”, If you want to change the password, please enter a new set in the blanks of New Password and Confirm. If you want to use the old password, just check on the option “Use Old Password”.
Page 79 19. In the “Step 7: Network Settings”, set the IP address for the SMR server. It is recommended to Obtain the IP Address From DHCP. Click Next to continue. 20. In the “Step 8: Scan for Cameras”, add cameras to the SMR server. 21.
Page 80 26. If your SMR version is above 2.4.8A02 and you have changed SMR RAID type, press F7 to reinitialize the updated RAID status on DOM (Internal SSD). Click Yes to clear old Storage Configurations. 27. Click Yes to restart the SMR to activate the settings. 28.
Page 81: Chapter 6. Basic System Settings
2. All available Logical Drives, as well as their sizes, free space, and status will appear. Click Edit to set the log and location for saving the video recordings. (Step 3 and 4 are for the remote client of NVR2000/SMR Series.)
Page 82 3. Click the target drive first and then Settings. In “Advanced Settings” dialogue, “General” tab, click Check. 4. Choose the RAID level, and then click Create Logical Drive to create the RAID configuration. Note: Storage Manager can also be accessed by clicking Server > General Tasks >...
Page 83: Adding Cameras To The Server
Server, otherwise it will display Assigned. IP Address  MAC Address  Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,  Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION, EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix, ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK, and General. Model ...
Page 84 2. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found. Enter the username and password, and press Apply Selected. Click OK to add the selected cameras to the Server.
Page 85 3. (Optionally) Double-click any camera entry to bring up the camera detail page. From this page you may change the following information: IP Address – Changing this value will affect connectivity.  Camera Port – The web access port, default is 80. ...
Page 86 Note: Automatic Scan for Cameras can also be accessed by clicking Camera List > General Tasks > Scan for Cameras or Server Entry > Common Tasks > Common Server Tasks > Scan for Cameras in the VMS Console.
Page 87: Manually Adding Cameras
Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,  Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION, EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix, ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK, and General. Model - when “General” is selected, “RTP over TCP” and “RTP ...
Page 88 URI for Stream: when “General” is selected, “URI for Stream  1” can be further defined. For example: For a Surveon IP camera, type RTSP://<IP of the IP camera>/stream1 or stream2 For an AXIS IP camera, type RTSP://<IP of the IP camera>/<codec>/media.amp For a HIKVISION IP camera, type RTSP://username:password@<IP of the IP Camera>...
Page 89: Setting Recording Schedule
6.3. Setting Recording Schedule A global Schedule applies to all cameras, while individual schedules are for each camera. Individual schedules take precedence over global schedules. 6.3.1. Weekly Scheduling Right-Click the VMS entry and choose Schedule Manager > Global Settings or Individual Schedule to bring up the Weekly Schedule popup. If setting individual schedule and more than one camera is configured, choose the camera you wish to set from the list.
Page 90 (Optional) You may go to the VI setting panel by clicking Go to VI Settings.
Page 91: Daily Scheduling
6.3.2. Daily Scheduling 1. Right Click the server entry and choose Add Daily Schedule. 2. Click the Select Date selection box and choose the date that you want to schedule. 3. Click on one of the methods and then click on the grid area to “paint in” the method for the corresponding hour.
Page 92: Adding Alarm Rules
6.4. Adding Alarm Rules Alarm rules can be created using the following elements:  Rule: A short description. For example, “east–fence intrusion detection” or “front entrance access control.”  Condition: Specifies triggering conditions such as Motion/Video loss/Sensor input/Clock Alarm, etc. ...
Page 93 Click the New button. Enter name for the new rule and click OK to create the rule. Choose conditions for the Alarm. Detailed settings can be changed by clicking Details. Select actions for the alarm. Detailed settings for actions can be set by clicking Action.
Page 94: Setting Up Live View
6.5. Setting up Live View An important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. The default view setting is 3x3. You can also add a customized view to the VMS Client: 1.
Page 95: Using The Lcd Menu In Smr Desktop Systems
6.6. Using the LCD Menu in SMR Desktop Systems The SMR 5000/8000 series come with a LCD screen that provides users with basic system statuses. There are 6 screen messages and selections: CPU and System Temperature, CPU fan Speed, Reboot, Shut Down, Create Disk Volume and Return.
Page 96: Rebooting/Shutting Down Smr
6.6.2. Rebooting/Shutting Down SMR Users can enter the reboot/shut down menu by pressing “Select Button” twice or thrice, and then press “Enter Button” to restart/shut down the system. Note: The function of “Create Disk Volume” menu is reserved.
Page 97: Chapter 7. Live View
Chapter 7. Live View Live viewing is a crucial part of any surveillance system. Having the right view can be the crucial difference between catching an event as it happens and missing it altogether. VMS provides powerful tools to manage the viewing experience to help ensure that monitoring personnel are always on top of any event.
Page 98 Window Toolbar – Lock the window, minimize the window, or leave the system. View/Account Information – This area contains general information. Arrow button containing Server configuration options. Question mark indicates Help File. Logout button for a quick logout. 10. Button Area - This area contains the buttons to change views, enter full screen mode, capture photos, send audio files to the chosen / all cameras and other useful functions.
Page 99: Resizing And Minimizing Windows
7.1.1. Resizing and Minimizing Windows Minimizing Controls The Device Browser, View Explorer, E-Map Explorer, Live View Controls, and Event Log can all be minimized by clicking on the arrow buttons on the top-right corner of their screens. Hiding and Showing the Explorer Area The entire left panel (containing the Live View/Playback Selection Tabs, Device Browser, View Explorer, E-Map Explorer, and Live View Controls) can be hidden by clicking on the arrow on the left of the Live View Control.
Page 100: View Setup
7.2. View Setup 7.2.1. Types of Views The VMS/NVR Server supports viewing of up to 32 cameras in a single view, with views of up to 36 cameras. Note: SMR2000/5000 series supports views of up to 16 cameras. Views with more subdivisions are more useful for giving an overview of an area, while ones with fewer subdivisions give better details.
Page 101: Adding A View
7.2.2. Adding a View An important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. To add a customized view to the VMS client: 1.
Page 102 The View Explorer will be updated as you add cameras to your view. The root will list the camera numbers that have been added to the view starting from the top left frame and going from left to right and top to bottom. Note: Depending on your connection and computer speed, it may take a moment for the image to refresh after dragging the camera into the view window.
Page 103: Add Pap View
7.2.3. Add PAP View PAP (Picture and Picture) View allows you to select multiple regions from one image to zoom. 1. Right-click the View entry in the View Explorer window. This will bring up an options popup. 2. Select “Add PAP View” and then select the desired window number. 1 indicates the main original image and the number behind “+”...
Page 104: Add Fisheye View
7.2.4. Add Fisheye View Viewing angles are crucial for fisheye cameras to capture images and different installation method can affect the viewing angles. Fisheye viewing is supported in VMS. 1. Right-click the View entry in the View Explorer window. This will bring up an options popup.
Page 105: Renaming A View
7.2.5. Renaming a View To perform this function: 1. Right-click the view entry in the View Explorer window. This will bring up an options popup. 2. Highlight and click the Rename option. 3. Enter a new name for the server and press enter to save the name. 7.2.6.
Page 106: Switching Between Views
7.2.8. Switching Between Views To switch between saved views, simply click and drag the view entry from the View Explorer window into the main view window. Note that the current view is always indicated in Bold lettering in the View Explorer window. 7.2.9.
Page 107: Auto-Flipping Pages
Auto-flipping Pages When multiple pages of screen divisions exist, you may choose to automatically flip between the pages by clicking on the SPOT button. Clicking the button again will end the automatic flip function. Configuring Page Dwell Time Right-clicking the SPOT button will bring up a field to configure the amount of time each page will be displayed when automatically flipping pages.
Page 108: Functionality Within Views
7.3. Functionality Within Views Right clicking an active window will cause a function list to appear. These are settings and functions that can be changed within the live-view window. 7.3.1. Digital Zoom Digital zoom increases the view size without increasing resolution. The digital zoom function can be used within any panel (even in full screen mode) with the following steps: Right-click the panel that zoom is required on, and select Digital Zoom...
Page 109: Instant Playback
7.3.2. Instant Playback The instant playback function gives users the ability to instantly playback up to 45 minutes of video. Right-click the panel that playback is required on, and select Instant Play > [Time Length] to activate the function. A popup will open with the desired playback.
Page 110 “Frame By Frame” can be further defined to play in intervals from 1 to 15. Right click on the “Frame By Frame Mode” button to set the interval. “Just Key Frame” can be further defined to play in intervals from 1 to 15.
Page 111: Manual Recording
The following table explains the buttons: Starts video playback. Reverses video playback. Stops video playback. Jumps to the next segment. Jumps to the previous segment. Clears the cue-in and cue-out markers. Set Cue-In marker for clip start Set Cue-Out marker for clip end Loop, continuous playback within Cue-In &...
Page 112: Preset Pan
7.3.4. Preset Pan In cameras equipped with PTZ functionalities, presets set on the camera in the PTZ Preset Settings will be available. To access the presets, right-click on the panel containing the camera feed, and mouse-over Preset. The system will respond with a list of presets configured on the camera.
Page 113: Video Ratio Adjustment
7.3.7. Video Ratio Adjustment In most cases the video panel size will not match the size of the video feed exactly. By default the VMS will stretch or shrink the video to fit the screen, however you may also choose to preserve the original video ratio by right- clicking the screen and selecting Others >...
Page 114: Html Overlay
3. The image will be displayed in the panel. Click the red X in the top- right corner to close the image. HTML Overlay The HTML overlay function allows simple integration of web applications in the VMS by replacing one or more panels of the screen with an active browsing window.
Page 115: Reconnect
7.3.10. Reconnect In some cases it may be necessary to manually reset the connection to a camera. To perform this action, right-click the panel corresponding to the camera and choose Others > Reconnect. 7.3.11. Remove the Camera The Cameras can be removed by clicking Others > Remove Camera.
Page 116: Onscreen Ptz Control
7.3.12. Onscreen PTZ Control Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the VMS client software. These controls can be found within live views whenever the cursor comes closer to the image panel, the onscreen PTZ control will appear. Pan and Tilt The pan and tilt functionalities can be controlled with the directional pad.
Page 117: Full Screen View
7.4. Full Screen View 7.4.1. Entering Full Screen View From any view, you can switch to full screen mode by clicking on the full screen button located above the main viewing window. Optionally you may also choose to view a single frame in full screen mode by double clicking on the frame. 7.4.2.
Page 118: E-Maps
7.5. E-Maps 7.5.1. Adding E-Maps 1. Prepare layout drawings or a map of the area being surveyed. 2. Right click on E-Map Configuration in the E-map Explorer window, Click Add under the E-map tab. 3. Click the Browse button to open a windows dialog. Select your map and click the Open button.
Page 119: Adding Additional E-Maps
3. Click the Browse button to open a windows dialog. Select your map and click the Open button. The drawing will be stored in the Server. 4. Enter a name for the map in the Map Name field. 5. Click Save. Once successfully added, an E-map node will appear as a sub-node on the tree panel.
Page 120: Changing E-Map Order
5. Click Save. Once successfully added, an E-map node will appear as in the tree panel. In the e-maps list, it is recommended to organize your e-maps in a logical order. 7.5.4. Changing E-Map Order To re-order the e-maps you have added, right-click the node which you want to move.
Page 121: Deleting An E-Map
4. Once a camera icon is placed, it may be rotated by clicking one of the dotted corners of the camera icon. 5. You may save any time by clicking on the Save button located above the map display. 7.5.7. Deleting an E-Map To delete an e-map you have added, right-click the node which you want to delete and choose Delete.
Page 122 You can choose to do instant playback, snapshot capture and alarm management by right clicking on the live view screen. The camera icons that have been placed on the map will blink if there is an alarm associated with it. Double-click on any camera icon to bring up a live video feed in a popup window.
Page 123: Chapter 8. Server Setup
Chapter 8. Server Setup This section deals with Server setup procedures. 8.1. Server Basic Functions When you are logged into a domain, the Servers configured on the domain will appear in the Device Browser area. The icon by the Server shows the current connection state of the Server.
Page 124: Renaming A Server
8.1.3. Renaming a Server You must be connected to a server as an admin to rename it. To rename a Server: 1. Right-click the server entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Configuration > Rename option. 3.
Page 125: Server Settings
8.2. Server Settings The following sections deal with Server settings that can be configured under the Server Settings menu. 8.2.1. General Server Settings Server general setup procedures involve configuring both storage and server time settings. To perform Server general setup: Right-click the Server entry in the Device Browser, highlight and click the Server Settings >...
Page 126 In the Minimum Free Space field, the Minimum space required for storage is shown. The storage will be last for 3 days. You may move the saving locations up and down the list using the Up and Down buttons, to change the storage priorities.
Page 127 Time can be synchronized with a chosen server, typing the desired server IP address in the blank. Select “Enable” to set your SMR/NVR device as your NTP Server and the camera time can be synchronized with your SMR/NVR device. Click OK to finish the configuration.
Page 128: To Perform Notification Setting
8.2.2. To perform Notification Setting 1. Right-click the Server entry in the Device Browser highlight and click the Server Settings> Notification Setting option. A tabbed window will appear prompt providing the following configuration tabs: SMTP Server and SMS Settings. The window starts with the SMTP Server tab displayed. 2.
Page 129 8. Enter a short message in the large field to describe the Server or a surveillance network. 9. (Optional) Click Test to send a test message to the E-mail addresses listed. 10. Click the SMS Settings tab to continue. Note: Drivers for supported GSM/GPRS modems have already been installed on the server.
Page 130: Pre/Post Alarm Recording Settings
Note: To change the PIN code, remove the SIM card from your GSM modem. Use a cell phone to change the PIN code and then re -install SIM card into the GSM modem. Changing PIN codes is not recommended because a configuration failure may disable your SIM card.
Page 131: Storage Management
Note: Pre/Post Alarm Recording Settings can also be done by clicking Server > General Tasks > Pre/Post Alarm Recording Settings in the VMS Console. 8.2.4. Storage Management To access the information about the drives configured in your Server, highlight and click the Storage Manager option under Server Settings. 2.
Page 132 (Step 3 and 4 are for the remote client of NVR2000/SMR Series.) 3. Click the target drive first and then Settings. In “Advanced Settings” dialogue, “General” tab, click Check. 4. Choose the RAID level, and then click Create Logical Drive to create the...
Page 133 Note: Storage Manager can also be accessed by clicking Server > General Tasks > Storage or Server Entry > Common Tasks > Common Server Tasks > Storage in the VMS Console.
Page 134: Scheduling Recording
8.3. Scheduling Recording There are two forms of scheduling available. A global schedule can be created to apply to an entire Server, while an individual schedule can be created for each camera on a Server. Schedules are further split into weekly and daily schedules.
Page 135 1. Choose a recording method by clicking on one of the four methods: Always record or record on Event trigger. (You can also keep the default as Motion record.) 2. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method.
Page 136: Daily Global Scheduling
Daily Global Scheduling Adding a Daily Global Schedule In addition to the weekly global schedule, a daily schedule can also be set for a certain day. To perform this action: 1. Under Global Settings, right-click the server listing, and click on the Add Daily Schedule option to bring up the Global Daily Schedule Settings popup.
Page 137 Editing a Global Daily Schedule To edit a global daily schedule, right-click the schedule entry and select Schedule Settings.
Page 138: Individual Scheduling
8.3.2. Individual Scheduling Individual schedules, which take precedence over the global schedule, can be set for each camera. Note: An individual schedule can also be set by clicking Server > General Tasks > Individual Schedule in the VMS Console. Weekly Individual Scheduling To access the individual scheduling tool right-click the server entry, then highlight and click Schedule Manager >...
Page 139: Daily Individual Scheduling
5. When you are finished, click the Apply button to apply the schedule. Click OK to exit the menu. 6. (Optional) You may go to the VI setting panel by clicking Go to VI Settings. 7. Click OK to exit the menu. Daily Individual Scheduling Adding a Daily Individual Schedule In addition to the weekly individual schedule, a daily schedule can also be set...
Page 140 Choose the date that you want to schedule 3. Ch oose a recording method by clicking on one of the three methods: Always record, record on Motion detection, or record on Event trigger. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method.
Page 141: Chapter 9. Camera Setup
Server, otherwise it will display Assigned. IP Address  MAC Address  Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,  Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION, EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix, ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK, and General.
Page 142 Model - when “General” is selected, “RTP over TCP” and “RTP  over UDP” can be further defined. 2. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found.
Page 143 IP Address – Changing this value will affect connectivity.  Camera Port – The web access port, default is 80.  Stream Port – Default is 6002  Vendor – Changing this value will affect connectivity.  Model – Changing this value will affect connectivity. ...
Page 144: Manually Adding Cameras
Camera Port – This value will automatically populate with the  default value for the Vendor and Model selected. Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,  Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION, EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix, ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK, and General.
Page 145: Deleting A Camera
Model - when “General” is selected, “RTP over TCP” and “RTP  over UDP” can be further defined. Stream Port – This value will automatically populate with the  default value for the Vendor and Model selected. User Name – This value is not always required. ...
Page 146: Initializing A Camera
9.1.4. Initializing a Camera Initializing the camera resets the camera so that it will correspond to the settings on the Server. To perform this operation: 1. Right-click the camera entry in the Device Browser window to bring up the options popup. 2.
Page 147: Camera General Settings
8.2. Camera General Settings 8.2.1. Logging into a Camera It is important to note that you must be logged into the camera before you can change any settings. To login to the camera: 1. Right-click the camera entry and select Camera Settings > Edit Camera. 2.
Page 148 “RTSP://<IP of the IP camera>/<codec>/media.amp” For a HIKVISION IP camera, key in “RTSP://username:password@<IP of the IP Camera>” For a Surveon IP camera, key in “RTSP://<IP of the IP camera>/stream1 or stream2” Note: Setting an incorrect vendor or model may affect camera connectivity.
Page 149: General Settings
8.2.3. General Settings Camera general settings include network connectivity settings, as well as basic camera name, description and icon settings. 1. Right-click the camera entry and select Camera Settings > Camera General Settings. 2. There are two ways to specify the IP address for the camera. If you wish to automatically assign an IP address to the ...
Page 150: Osd Settings
Camera Icon – You can also import your own icon by clicking on  the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. 4. Click OK to save your changes. Note: Camera General Settings can also be configured by clicking Camera List >...
Page 151: Privacy Mask Settings
Note: OSD Settings can also be configured by clicking Camera List > Camera Settings > OSD Settings in the VMS Console. 8.2.5. Privacy Mask Settings The camera can be configured to display useful information on the top bar. To configure the information for the on-screen display: 1.
Page 152 Note: (1) The masked areas can be unmasked during a video export with an administrative password. For more details refer to the section on video export. (2) Privacy Mask Settings can also be configured by clicking Camera List > Camera Settings > Mask Settings in the VMS Console.
Page 153: Camera Image And Quality Settings
8.3. Camera Image and Quality Settings 8.3.1. Camera Image Settings To configure camera image settings: 1. Right-click the camera entry in the Device Browser, then click Image Adjustments > Image Settings. Note: You must be logged into the camera before changing settings or else the operation will fail.
Page 154: Advanced Video Settings
8.3.2. Advanced Video Settings 1. Right-click the camera entry in the Device Browser, then click Image Adjustments > Advanced Video Settings. Note: You must be logged into the camera before changing settings or else the operation will fail. 2. Select a video encoding method from the Encoding Method drop-down. Encoding methods will vary by camera type, but common ones include: MJPEG ...
Page 155: Ptz Settings
8.4. PTZ Settings In cameras equipped with any combination of pan, tilt or zoom (PTZ) functionality, these settings are used to configure the PTZ functions. 8.4.1. PTZ Settings The PTZ settings deal with the software PTZ control panel. These settings adjust how much the camera will pan, tilt, zoom, and focus with each control panel input.
Page 156: Ptz Preset Settings
Focus Speed - The amount the camera will focus forward or  backward. Note: PTZ Settings can also be configured by clicking Camera List > Camera Settings > PTZ Settings in the VMS Console. 8.4.2. PTZ Preset Settings Certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest.
Page 157: Deleting A Preset
Click the Add a preset point to add the preset to the list. Click OK exit the menu, or you may continue to add/delete additional presets. Deleting a Preset To delete a preset, simpy highlight the preset and click the Delete button. Click the Yes button to confirm deletion.
Page 158 patrol list in the order that they are to be viewed. Points can also be removed by highlighting them and clicking on the << button. 3. Select the length of time the camera will dwell at each preset point before continuing from the Dwelling Time (Sec) dropdown. 4.
Page 159: Ptz Controls
8.5. PTZ Controls Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the VMS client software. These controls can be found in the Live View Control window within the live view screen. Note: (1) The camera to be controlled must be selected by highlighting it (clicking its output window) in the main view window.
Page 160: Functional Buttons
8.5.2. Functional Buttons Speed Auto Pan Speed – The speed which the camera will pan between the mechanical stops when the Auto Pan function is activated. Pan Speed – The distance the camera will pan to each side. Tilt Speed – The distance the camera will tilt up and down. Zoom Speed - The distance the camera will zoom near or far.
Page 161: Patrol
Patrol In cameras with PTZ functionality, one camera can be used to survey a large area. This can be done automatically using the patrol functionality. Start Auto Pan The camera will pan between the mechanical stops when the Auto Pan function is activated.
Page 162: Chapter 10. Alarms And Events
Chapter 10. Alarms and Events Alarm handling in the VMS is divided into 4 distinct phases: 1. Condition: The condition is the triggering event for the alarm such as Motion/Video loss/Sensor Input/Clock Alarm, etc. 2. Action: Specifies steps and actions that can be undertaken when an alarm is triggered.
Page 163: Camera Vi Detection Settings
10.1. Camera VI Detection Settings 10.1.1. General Motion Detection General motion detection involves using the software to analyze the video feed and detect motion in specified areas. Note: General Motion Detection can also be configured by clicking Camera List > Video Analytics >...
Page 164: Testing Detection Windows
Trigger Threshold - Adjusts the amount of change allowed  before and event is triggered. Click OK to save the changes and exit the popup. Testing Detection Windows 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings >...
Page 165: Foreign Object Detection
10.1.2. Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. Note: Foreign Object Detection can also be configured by clicking Camera List > Video Analytics > Foreign Object Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: Right-click the camera entry in the Device Browser, and click VI Settings...
Page 166: Testing Detection Windows
Click and drag the corners of the object box to define the minimum size of objects that will be detected. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). ...
Page 167: Opening The Help File
2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. Opening the Help File 4. The help file for Foreign Object Detection can be attached by clicking icon on the upper right corner of the window.
Page 168: Forbidden Area Detection
10.1.3. Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. Note: Forbidden Area Detection can also be configured by clicking Camera List > Video Analytics > Forbidden Area Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: Right-click the camera entry in the Device Browser, and click VI...
Page 169: Testing Detection Windows
Click and drag the corners of the object box to define the minimum size of objects that will be detected. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 ...
Page 170: Opening The Help File
2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. Opening the Help File The help file for Forbidden Area Detection can be attached by clicking the icon on the upper right corner of the window.
Page 171: Intrusion Detection
10.1.4. Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion larger than a certain size. Note: Intrusion Detection can also be configured by clicking Camera List > Video Analytics > Intrusion Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 172: Testing Detection Windows
7. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100  (high). Duration (Sec) - Adjusts how much time an object is missing  before an event is triggered. 8.
Page 173: Opening The Help File
Opening the Help File The help file for Intrusion Detection can be attached by clicking the icon on the upper right corner of the window.
Page 174: Missing Object Detection
10.1.5. Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. Note: Missing Object Detection can also be configured by clicking Camera List > Video Analytics > Missing Object Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 175: Testing Detection Windows
7. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100  (high). Duration (Sec) - Adjusts how much time an object is missing  before an event is triggered. 8.
Page 176: Opening The Help File
Click OK to save the changes and exit the popup. Opening the Help File The help file for Missing Object Detection can be attached by clicking the icon on the upper right corner of the window.
Page 177: Tampering Detection
10.1.6. Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected. Note: Tampering Detection can also be configured by clicking Camera List > Video Analytics > Tampering Detection in the VMS Console. Configuring Tampering Detection To configure a new detection window: Right-click the camera entry in the Device Browser, and click VI Settings...
Page 178: Testing Tampering Detection
Testing Tampering Detection To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Tampering Detection option. 2. Click the Begin Simulation button enable test detection. During testing a red border if tampering is detected.
Page 179: Camera Motion Detection
10.1.7. Camera Motion Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. Note: Camera Motion Detection can also be configured by clicking Camera List > Video Analytics > Camera Motion Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 180: Deleting A Detection Window
Percentage - Adjusts the amount of the window that must  change before an event is triggered. 6. Click Apply to save the changes and OK to exit the popup. Deleting a Detection Window To delete a new detection window: Right click the camera entry in the Device Browser, then highlight and click the VI Settings >...
Page 181: Virtual Fence
10.1.8. Virtual Fence Virtual fence involves using the software to create a fence-crossing detection of the demanding object. Note: Virtual Fence can also be configured by clicking Camera List > Video Analytics > Virtual Fence in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 182: Testing Detection Windows
3. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 4. Turn the window border with the orange arrow to change the directions of the fences.
Page 183: Enabling Or Disabling A Detection
4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Virtual Fence option. Check the Enable Event box to enable detection, or uncheck the box to disable detection.
Page 184: Object Counting
10.1.9. Object Counting Object counting involves using the camera to count demanding object crossing the fences. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings >...
Page 185: Testing Detection Windows
3. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 4. Turn the window border with the orange arrow to change the directions of the fences.
Page 186: Enabling Or Disabling A Detection
1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Object Counting option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1.
Page 187: Going Out Detection
10.1.10. Going Out Detection Going Out detection involves using the software to analyze the video feed and detect a going-out object crossing over the restricted area. Note: Going Out Detection can also be configured by clicking Camera List > Video Analytics > Going Out Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 188: Testing Detection Windows
6. Click and drag the corners of the object box to define the minimum size of the objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). ...
Page 189: Opening The Help File
3. Click OK to save the changes and exit the popup. Opening the Help File The help file for Going Out Detection can be attached by clicking the icon on the upper right corner of the window.
Page 190: Tailgating Detection
10.1.11. Tailgating Detection Tailgating detection involves using the software to analyze the video feed and detect a tailgating object crossing over the restricted area. Note: Tailgating Detection can also be configured by clicking Camera List > Video Analytics > Tailgating Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1.
Page 191: Testing Detection Windows
Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).  Waiting Time (Sec) - Adjusts how much time an object is  tailgating before an event is triggered. 7. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1.
Page 192: Opening The Help File
Opening the Help File The help file for Tailgating Detection can be attached by clicking the icon on the upper right corner of the window.
Page 193: Alarm Rules
10.2. Alarm Rules VMS Client provides robust alarm handling features. To access these features right-click the Server entry and then highlight and click the Alarm Rule Settings option. Note: Alarm Rule Settings can also be accessed by clicking Server > General Tasks >...
Page 194: Adding An Alarm Rule
3. Action: Specifies the action to take when the alarm is triggered. 4. Schedule: Allows the user to schedule the application of specific Alarm rules. This is useful in cases such as applying rules to non-office hours. 10.2.1. Adding an Alarm Rule 1.
Page 195 From this menu, click the checkboxes next to the cameras that have General Motion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Foreign Object Detection When configuring a camera, a detection area can be specified for Foreign Object Detection.
Page 196 From this menu, click the checkboxes next to the cameras that have a Forbidden Area configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Intrusion Detection When configuring a camera, a detection area can be specified for Intrusion Detection.
Page 197 From this menu, click the checkboxes next to the cameras that have Intrusion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Going Out Detection When configuring a camera, a detection area can be specified for Going Out Detection.
Page 198 From this menu, click the checkboxes next to the cameras that have Missing Object Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Tampering Detection When configuring a camera, a detection sensitivity and trigger threshold can be specified for the Tampering Detection.
Page 199 From this menu, click the checkboxes next to the cameras that have Tampering Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Camera Motion Detection When configuring a camera, a detection area can be specified for Camera Motion Detection.
Page 200 Tailgating Detection When configuring a camera, a detection area can be specified for Tailgating Detection. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with the Tailgating Detection active.
Page 201 Sensor Input The alarm is triggered by a sensor input. For example this may include doorway entry sensors that are connected to the camera system. Clicking on the Detail button will pull up the Sensor Input Settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will be used to trigger the Alarm.
Page 202: Alarm Actions
Disk Error The alarm is triggered when a disk drive failure occurs. Video Loss When video input is lost, the alarm is triggered. Clicking on the Details button will pull up the Video Loss Settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will be used to trigger the Alarm.
Page 203 Use the checkboxes within to select cameras that will be recorded. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. E-Map When the alarm is triggered, a popup video appears on the local client. Clicking the Action button will pull up a menu.
Page 204 Choose a camera from the list. Select a preset point from the Pan to Preset dropdown that the camera will pan to. Select the preset that the camera will return to from the Restore Presets dropdown. Specify a duration that the camera will stay at the Pan to Action preset before returning to the Restore to Preset preset using the Duration slider.
Page 205 Choose a sound by clicking the radio box next to the desired sound. Click the OK button to exit the menu. E-Mail When the alarm is triggered, an E-Mail will be sent. Checking this option will bring up the E-mail Settings menu. 1.
Page 206 5. Enter one or more E-mail addresses in the Recipients: field. These address(es) will receive notifications from the Server. Multiple addresses can be entered by separating individual addresses with semi -colons “;”. 6. Enter the subject of your notification E-mails, e.g., Server- xxxsite1notification in the E- Mail Title field.
Page 207 of phone numbers. Use commas, “,” to separate individual phone numbers. Use the slider bar to select a delay between the occurrence of an event and SMS message delivery. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note that applying incorrect PIN code may disable your SIM card.
Page 208: Alarm Scheduling
Click the OK button to exit the menu. Alarm Scheduling When the alarm is created, click the ……button located in the scheduling column of the alarm listing to bring up the Alarm Rule Schedule menu. This displays a table with the days of the week as the columns, and hours as the rows, allowing the user to schedule the alarm on exact hours.
Page 209 From this menu, use the following steps to schedule the alarm: Choose the rule that you wish to apply the schedule to. Click the Enable or Disable button to bring up a “paintbrush.” Click the cursor on the table to “paint” in a schedule. You may click and drag to paint a wide area.
Page 210: Alarms View And Notification
10.3. Alarms View and Notification There are three main ways that Alarm information is displayed when in the live view mode. 10.3.1. Live View Event Log The first way that Alarms are displayed is in the Event Log section of the live view screen.
Page 211: Setting Popup Sleep Time
When the alarm is triggered the Open Popup Window button will flash red. When this occurs, clicking the button will open a popup. The popup will display the alarm trigger condition, the camera that triggered the alarm as well as live feed from this camera, the time of the alarm, and a custom configurable message.
Page 212: Video Panel
Clicking the OK button will close the window and save the sleep settings. Clicking the Cancel button will close the window without saving the sleep settings. 10.3.3. Video Panel Alarms can be configured to display in the Video Panel, located to the left of the main viewing area.
Page 213: Tagging An Alarm Thumbnail
Tagging an Alarm Thumbnail Another unique feature of alarms in the alarm panel, is that they can be tagged for future reference. To tag the alarm, right-click the thumbnail and select Mark > [Label]. Labels available are dependent on system configurations, but the default labels are Mark, Check, Clear, Suspicious.
Page 214: Event Log
10.4. Event Log The event log is a comprehensive repository of all the events that occur on the system. To access the event log after logging into the system, the system log can be accessed by right-clicking the Server entry and choosing the View Log entry.
Page 215: Searching The Event Log
10.4.2. Searching the Event Log Within the View Log screen, click the Query button to bring up the Query Log dialog box. Within this dialog, the user may choose to narrow the search to the three major event types by selecting the checkbox beside the event type: System Type These are errors that occur within individual system modules.
Page 216: Operation Type
Source Device This subfield contains a list of all the cameras installed on the system. The events can be further narrowed to focus on a single camera by choosing it, or the search can be done over all cameras by choosing All. Operation Type These events include the console startup and stop, system usage, and other events that occur during system operation.
Page 217: Event Log Setup
10.4.3. Event Log Setup The event log settings can be changed by clicking on the Set button located at the bottom of the View Log screen. From this screen, the slider can be adjusted set the number of days that the system will store each type of log.
Page 218: System Alarm View
Input the report name and report descriptions:  Report name: Cannot be NULL. MAX: 64 bytes. Report description: MAX: 1024 bytes.  Select the report format. Specify a directory for file saving. 10.4.5. System Alarm View In addition to the event log, the system alarms will also be displayed at the bottom of the Live View screen.
Page 219: Chapter 11. Search And Playback
Chapter 11. Search and Playback In many cases, such as investigations or for reference purposes, it may be useful to be able to replay video streams. The Server has the ability to store video from the IP cameras, as well as playback and export this video information. 11.1.
Page 220: Date/Time Search
11.2. Date/Time Search Time based playback can be accessed using the Time Search tab at the top of the screen. This search allows you to specify the time of the clip you want to view. 11.2.1. Time Selection There are two types of time selections that can be made: Recent Time and Specified Time.
Page 221: Use Of 1X/4X Views
In both cases functionality and operation is the same. Note: 4x view is not available for SMR series. 11.2.3. Camera Selection Once a time period has been selected, the cameras available for each period will be listed in the Camera List.
Page 222: Timeline
11.2.4. Timeline After choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the Select Date window.
Page 223 The colors are explained below: Color Meaning The camera was set to Record Light Grey Always and there is video Yellow Video due to an alarm trigger Dark Grey There is no video for this segment. There are also two types of events that will be recorded on the timeline. These events will be displayed as vertical striping on the normal color.
Page 224: Playback
11.2.5. Playback Once a timeline has been loaded, you may choose the point to begin playback. This is done by clicking the timeline. After selecting the start point you may start playback. To start playback of a camera’s video feed, ensure that the video is selected (the pane, timeline and camera name will be highlighted in yellow).
Page 225 The following table explains the buttons: Starts video playback. Reverses video playback. Stops video playback. Jumps to the next segment. Jumps to the previous segment. Clears the cue-in and cue-out markers. Set Cue-In marker for clip start Set Cue-Out marker for clip end Loop, continuous playback within Cue-In &...
Page 226: Advanced Video Settings
At most 4-channel concurrent and synchronized playback can be displayed by clicking the Sync button in the button area. Note: 4-channel synchronized playback is not available for SMR series. Capturing Screenshot 1. Click the Capture button located in the button area.
Page 227: Capturing Video Clip
2. In the Path field enter a file path and filename for the screenshot. Alternately, you may also click Browse and select a file path. 3. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. 4.
Page 228 5. (Optional) Change the filename and file path. If you do not change the file details, the default save location for the video clip will be your installation path. 6. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing.
Page 229: Search
10.3. VI Search A VI search involves applying VI to existing recorded video in order to locate a specific event or action. To access the VI search, click the VI Search tab in the Playback context. 10.3.1. Creating a VI Search Time Selection There are two types of time selections that can be made for each playback: Recent Time and Specified Time.
Page 230: Camera Selection
Recent Time To perform a recent time search, click the Recent option in the time selection box. Choose one of the simple time choices to perform playback/search from that time period. Specified Time A specified time search can be selected by choosing the Specify Time option from the time selection box, and involves defining a time and date for the playback/search.
Page 231: Setting New Search Criteria
Select a camera to perform the VI search on by clicking its entry. This will display an initial thumbnail of the camera output. Setting New Search Criteria To create a New VI search: New in the playback control. Follow directions in the following sections to set up the VI search. Once the VI search is set up select either: Search All –...
Page 232 General Motion Detection General motion detection involves detecting motion in specified areas. To set up General Motion Detection: 1. Select General Motion Detection from the Event Type dropdown. 2. New button to create a detection window. Up to 3 detection windows can be set for each camera.
Page 233 4. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).  Trigger - Adjusts the amount of change allowed before and event ...
Page 234 Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion in specified areas. To configure: 1. Select Intrusion Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 235 5. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity –...
Page 236 Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. To configure: 1. Select Missing Object Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 237 4. Select Define Object and click the New button to create an object box. 5. Click and drag the white dots along the window border to resize it and define the minimum size of the object(s) that will be secured. 6.
Page 238 Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. To configure: 1. Select Foreign Object Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 239 4. Select Define Object and click the New button to create an object box. 5. Click and drag the white dots along the window border to resize it and define the minimum size of foreign objects that will be detected.
Page 240 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).  Duration (Sec) - Adjusts the amount of time before an object ...
Page 241 Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. To configure: 1. Select Forbidden Area Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 242 4. Select Define Object and click the New button to create an object box. 5. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity –...
Page 243 Virtual Fence Virtual fence involves using the software to create a fence-crossing detection of the demanding object. To configure: 1. Select Virtual Fence from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 244 Going Out Detection Going Out detection involves using the software to analyze the video feed and immediately detect any object in specified areas. To configure: 1. Select Going Out Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 245 4. Select Define Object and click the New button to create an object box. 5. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity –...
Page 246 Tailgating Detection Tailgating Detection involves using the software to create a fence-crossing detection of the demanding object. To configure: 1. Select Tailgating Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window.
Page 247: Saving/Retrieving A Vi Search
10.3.2. Saving/Retrieving a VI Search Once the VI search is setup, you may save it by clicking the Save button. The system will prompt you for a name. Saved VI searches can also be retrieved using the Search for dropdown, or by clicking the Next button. 10.3.3.
Page 248: Result Playback
Camera Name – The camera used to capture the video.  Event Time – The time the event occurred.  Event Type – The type of VI detection that the event triggered.  Label – A user-defined label (optional).  Updated –...
Page 249: Playback Synchronization
Enable / Disenable loop. Loop to continuous playback within Cue-In & Cue-Out. Saves video clips/Exports selected clips. Snapshot Real time mode Frame by frame mode Just key frame mode Playback Synchronization Search results can be sent to the time-based playback window for comparison with other video streams using the Synchronize Playback function.
Page 250: Capturing Video Clip
(Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. Click OK to save the screenshot. Capturing Video Clip To capture a video segment: 1. Click the Cue In button, and place the marker at the start of the segment to be captured.
Page 251: Logging And Noting
4. (Optional) Change the filename and file path. If you do not change the file details, the default save location for the video clip will be your installation path. 5. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing.
Page 252: Event Search
10.4. Event Search An event search involves searching for multiple tagged events over one more cameras. To access Event search, click the Event Search tab in the Playback context. 10.4.1. Creating an Event Search Time Selection There are two types of time selections that can be made: Recent Time and Specified Time.
Page 253: Camera Selection
Camera Selection Once the search time range has been specified, a list of cameras with video recorded during the period specified will appear in the Camera List. Select a camera to perform the event search on by clicking its entry. Multiple cameras can be selected for the search.
Page 254: Using The Search Results
10.4.2. Using the Search Results Selecting the Result Search result thumbnail(s) will be displayed in the results box. Clicking the thumbnail will select the detection instance. The following information fields are available for each instance: Camera Name – The camera used to capture the video. ...
Page 255: Result Playback
Updated – The last time the event was updated.  Note – A simple comment or note for the clip.  Result Playback Once a result is selected by clicking on it, playback can be started by double clicking on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A ten minute clip containing the event will begin playing, with the start time synchronized with the start of the event.
Page 256: Playback Synchronization
Saves video clips/Exports selected clips. Snapshot Real time mode Frame by frame mode Just key frame mode Playback Synchronization Search results can be sent to the time-based playback window for comparison with other video streams using the Synchronize Playback function. This action will send the 10 minute segment containing the detected event to the time- based playback window.
Page 257: Logging And Noting
(Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. Click OK to save the screenshot. Logging and Noting Clicking the Note tab beside the log entry will let you tag and note the search result for future references.
Page 258 To add a label: Enter a name in the Advanced Settings field. Click Add. The new label will appear in the LabelName table. Future clips may be tagged with this label.
Page 259: Chapter 12. Remote Web Client And Sphone Client For Simple Use (Optional)259
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional) For remote users, there are 3 methods for viewing. Remote Client: install Remote Client on remote PCs for live view and playback. Web Client: use the browser IE (Internet Explorer) and input the IP address of the camera for live view and playback.
Page 260: Starting The Web Client
12.1. Starting the Web Client Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP address + “/webclient” in your web browser’s URL location, e.g. http://172.18.6.9/webclient to download the Web Client application. Note: Please check the web server settings in the VMS console first. After the Web Client installation is done, a login window will pop up.
Page 261: Checking The Software Version
12.1.1. Checking the Software Version Users can see the software version at the lower left corner of the window after logging in. 12.1.2. Use of 1x/4x views Users have the option of viewing up to 4 recorded video streams at once, or just one stream at a time.
Page 262: Playback Settings
12.1.4. Playback Settings Users can select the (1) time and (2) camera, and then use the (3) time line and (4) playback control panel to do the playback. Note: For more details of PTZ Control and Playback Control, please refer to PTZ Control and Playback sections in this chapter.
Page 263: Installing And Starting The Sphone Client On Ios Devices
12.2. Installing and Starting the SPhone Client on iOS Devices 12.2.1. Installing the SPhone Client (Optional) Download the SPhone Client from App Store on the iPhone desktop. 12.2.2. Starting the SPhone Client Note: Please check the web server settings in the VMS console first. After the SPhone Client installation is done, a login window will pop up.
Page 264: Checking The Software Version
Click Done button on the upper right corner after the port, username and password are entered. 12.2.3. Checking the Software Version Users can see the software version at the lower right corner of the window after logging in.. 12.2.4. Live View/Playback on the SPhone Client You can use live view and playback functionalities through SPhone Client: At most 6-channel live view can be displayed in the same page.
Page 265 Press the icon at the upper left to jump to the previous page or press button on the phone to go to the next page. icon beside each camera name can be used to check the detailed information of each camera as follows.
Page 266 IP Address: The IP address for the VMS/SMR Server  Resolution: The video resolution of the camera  Quality: The video quality of the camera  Frame Rate : The frame rate of the camera  NVR Server: The VMS/SMR Server name ...
Page 267: Installing And Starting The Sphone Client On Android Devices
12.3. Installing and Starting the SPhone Client on Android Devices 12.3.1. Installing the SPhone Client (Optional) Download the SPhone Client from App Store on the Android phone desktop. 12.3.2. Starting the SPhone Client Note: Please check the web server settings in the VMS console first. After the SPhone Client installation is done, a login window will pop up.
Page 268: Checking The Software Version
Username – The username for the domain. Default username is  admin. Password – The password for the domain. Default password is  admin. Click Done button on the upper right corner after the port, username and password are entered. 12.3.3.
Page 269 At most 6-channel live view can be displayed in the same page. Press the icon at the upper left to jump to the previous page or press the button on the phone to go to the next page. icon beside each camera name can be used to check the detailed information of each camera as follows.
Page 270: Chapter 13. System Setup
Chapter 13. System Setup 13.1. Home Page In the VMS system, the management scope is referred to as a “Domain.” Managed servers are all part of a “Domain” with uniform access rules and a single configuration point. For basic local domains this configuration points are the VMS Console.
Page 271: Common Server Tasks
Here are the screen elements: Common Server Tasks Lists shortcuts to frequently accessed server functionalities. Alarm Rule Settings In the alarm rule settings, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements.
Page 272: Common Other Tasks
Scan for Cameras Allows you to scan cameras automatically. See Adding Cameras > Automatic Scan for Cameras for more details. Add Cameras Allows you to add cameras manually. See Adding Cameras > Manually Adding Cameras for more details. Common Other Tasks Lists shortcuts to frequently accessed system tasks.
Page 273: System Health History
System Health History Lists the summary of recent user access. To view all history, click Show All at the top right corner. System Status Shows the status of system components. 13.1.2. Entering the Home Page – Local Domain Select Domain Server from the side bar. The home page appears, listing shortcuts to commonly used functionalities and system status.
Page 274 Add NVR NVR Server can be added by entering the Server IP. Edit NVR Users can change both the setting of the stream port and the IP address by editing the Server. Delete NVR The added NVR Server can be deleted. Account Manager Account management for the domain can be performed under the Account Manager >...
Page 275: Nvr Status
DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services.
Page 276: Server Setup
13.2. Server Setup 13.2.1. General Tasks Here you can access shortcuts for general server settings.
Page 277: Alarm Rule Settings
Alarm Rule Settings In the alarm rule settings, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. See Alarm Rules for more details. View Log The Event Log displays the camera the alarm occurred on, the date, the alarm type, and if applicable a link to the live-view feed of the camera.
Page 278: Email
Email When the alarm is triggered, an E-Mail will be sent. See Alarm Rules> Alarm Actions > Email for more details. Configures the SMS setting. See Server Settings > To perform Notification Setting for more details. Digital I/O Settings Allows you to configure digital I/O port settings. Genera Server Settings Involves configuring both storage and server time settings.
Page 279 Button Number Function Resets all the settings, including page auto-flipping and different screen divisions. Switches on/off the functionality of switching between preset viewpoints. Goes to the view of the previous camera. Goes to the view of the next camera. Starts auto pan. Stops auto pan.
Page 280: Software License Mechanism (For Local Client Only)
2. Click Extract. 3. Send the file (xxx.info) to Surveon’s website 4. After receiving the license file, import it by clicking Add. 5. Check under the domain server to make sure if the channels are added successfully.
Page 281: Reboot Nvr Server
12.2.2. Other Tasks Here you can access shortcuts for advanced server settings. Reboot NVR Server The Server can be configured to perform a scheduled restart, daily or on a certain day of the week. Due to the trend of Windows performance degradation over time, we recommend that a reboot be performed at least once a week.
Page 282: Manager
VI Manager When a Video-Intelligent function is performed on the Server, the Server will contact a VI server to perform the computation for the VI function. The VI server list can be managed in the VI Manager node in the Server. In this dialog existing server IPs and ports can be viewed, and the user can choose to add or remove servers from the list.
Page 283: Schedule Reboot
Deleting a VI Server To remove a VI server to the server list in this dialog: 1. Highlight the listing of the server you wish to remove. 2. Click the Delete button, the server will be removed from the server list. Schedule Reboot The client can be setup to automatically restart the client or the computer.
Page 284: Playback Camera List Setting
Playback Camera List Setting Playback camera list can be from Live View or from the recording. Playback Buffer The Playback Buffer is used for downloading video recordings before the playback. The reserved safe storage space should be at least 10 GB. Auto Login The client can be setup to automatically login after a crash or on startup.
Page 285: Panel
1. From the client general settings popup, check the Auto Login box. 2. If you want to automatically login to the client, enter the following information: Client Account – The client account name.  Client Password – The client password. ...
Page 286: Customize Logo
View Configuration  E-map File  Importing Parameters To import parameters into the Server: 1. Select the item that you wish to import by clicking on the item type. 2. Click the Import button. A windows explorer dialog will appear. 3.
Page 287: Router Port Mapping
Router Port Mapping Router Port Mapping for VMS/NVR Server. See Port Forwarding > Port Forwarding for Accessing VMS Server for more details.
Page 288: Camera Setup
13.3. Camera Setup 13.3.1. General Tasks Here you can access shortcuts for general camera settings. Scan for Cameras Allows you to scan cameras automatically. See Adding Cameras > Automatic Scan for Cameras for more details. Add Cameras Allows you to add cameras manually. See Adding Cameras > Manually Adding Cameras for more details.
Page 289: Delete Camera
Delete Camera Allows you to delete cameras manually. See Deleting a Camera for more details. 13.3.2. Camera Settings Here you can access shortcuts for general camera settings. Image Settings Allows you to adjust camera image settings. See Camera Image and Quality Settings >...
Page 290: Ptz Settings
PTZ Settings The PTZ settings deal with the software PTZ control panel. These settings adjust how much the camera will pan, tilt, zoom, and focus with each control panel input. See PTZ Settings > PTZ Settings for more details. Preset Settings Certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest.
Page 291: Video Analytics
13.3.3. Video Analytics Here you can access shortcuts for VI functions. General Motion Detection General motion detection involves using the software to analyze the video feed and detect motion in specified areas. See Camera VI Detection Settings > General Motion Detection for more details. Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong.
Page 292: Intrusion Detection
Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion in specified areas. See Camera VI Detection Settings > Intrusion Detection for more details. Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size.
Page 293: Object Counting
Object Counting Object counting involves using the camera to count demanding object crossing the fences. See Camera VI Detection Settings > Object Counting for more details. Going Out Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas.
Page 294: Ethernet I/O Box
13.4. Ethernet I/O Box 13.4.1. General Tasks Here you can access shortcuts for general I/O box settings. Add Device Allows you to add Ethernet I/O box to the server.
Page 295 IP Address: The default IP for the I/O box, which is 192.168.0.100.  I/ O Box Port: 80.  Model: WPC-132-DIO.  Device Name: Enter the device name as you like.  User Name: Same with VMS username, which is always admin. ...
Page 296: Edit Device
Edit Device Allows you to edit the added I/O box. Delete Device Allows you to delete the added I/O box.
Page 297: Account Manager
13.5. Account Manager 13.5.1. Account List Account management for the domain can be performed under the Account Manager > Account List node in the VMS Console. Under this dialog, you may add, delete, and edit domain users. The Account List provides the following information about each account: Account Name ...
Page 298: Adding An Account
Adding an Account To add an account to the domain: Access the Account List node in the VMS Console. Click the Add button at the bottom of the Account List screen. In the resulting screen fill out information for the new account: Username ...
Page 299: Editing An Account
If desired check the Disable User box to disable this account. Click Ok to add the new account. The account will appear in the Account List. Editing an Account To edit an account to the domain: Access the Account List node in the VMS Console. Select the account that you wish to edit by clicking on the account.
Page 300: Deleting An Account
o User – This group has no configuration rights and limited VMS/Server performance statistics. o Viewer – This group is limited only to viewing, and has no access to configuration or performance statistics. Password/Confirm Password – If changed the password must be typed ...
Page 301: Functional Authority
13.5.2. Functional Authority Functionalities can be authorized according to different user levels.
Page 302: Network Parameters
13.6. Network Parameters 13.6.1. Main Tasks Here you can access shortcuts for network parameter settings. Maximum Video Connections...
Page 303: Blacklist/Whitelist Settings
When clients are connected the following information will be displayed for each client: IP Address  Number of Video Connections – The number of streams that the  client is using. Bitrate – The total bitrate of that the client is consuming. ...
Page 304: Edit Nvr
Click either Add to Whitelist or Add to Blacklist to add the IP range to the whitelist or blacklist respectively. Repeat the first two steps to set up the blacklist and whitelist. You can select ranges that have already been configured from the list and click Delete to delete them.
Page 305: Multiple Lan Support
Note: (1) User may just keep the default settings in the Web Server. (2) Do not set the Web Server Port as these port numbers – 8080 (Web Stream Port), 9090 (NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port (2.5.0)), 7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client Message Port), 9040 (Domain Console Message Port), 9050 (Domain Local Communication Port), 9020 (Domain Remote Communication Port), 9080...
Page 306: Dhcp Server
DHCP Server The VMS has built in DHCP server functionality. Although this function is disabled by factory default, it should be turned on in the event that there is no DHCP service available. When enabled, the VMS will assume DHCP Server duties and assign addresses within the range specified.
Page 307 Note: DHCP service can also be configured by clicking Network Parameters > Main Tasks > DHCP Server in the VMS Console. Note: The DHCP service should be attached to a network card.
Page 308: Other Parameters
13.7. Other Parameters 13.7.1. Other Tasks Here you can access shortcuts for miscellaneous settings. Import/Export The following types of configuration/setup files can be imported/exported to the Server: Server Configuration  Account List  View Configuration ...
Page 309: Resolution
E-map File  Importing Parameters To import parameters into the Server: 1. Select the item that you wish to import by clicking on the item type. 2. Click the Import button. A windows explorer dialog will appear. 3. Select the file to import from the file explorer, and click Open to import the file.
Page 310: Language
Language Allows you to change the interface language. Help Allows you to access the VMS User Manual. About Allows you to view server and client information. See Server Basic Functions > Viewing Server and Client Information for more details.
Page 311: Chapter 14. System Maintenance
Chapter 14. System Maintenance Warning: (1) Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without replacing it, the internal airflow will be disrupted. (2) Qualified engineers who are familiar with the system should be the only ones who make component replacements.(3) When inserting a removable module, do not use excessive force.
Page 312 To install the replacement module, make sure it is gently inserted and is pushed all the way in. Connect the power cord, power on, and check if the LED lights static Green...
Page 313: Replacing A Hard Drive (For Desktop Series)
14.2. Replacing a Hard drive (for Desktop Series) The easiest way to find out if your hard disk drive has failed is by looking at the hard drive status LED. If the power status lights up red, it indicates that that particular hard disk drive has failed.
Page 314 4. Remove the drive tray by pulling it one inch away from the drive bay. Wait for at least 30 seconds for the hard drive to spin-down, and then gently and carefully remove the drive tray from the chassis. 5. Remove the four retention screws that secure the hard drive from the sides of the drive tray (two on each side).
Page 315: Replacing A Hard Drive (For Rackmount Series)
14.3. Replacing a Hard drive (for Rackmount Series) The easiest way to find out if your hard disk drive has failed is by looking at its status LED. If the power status lights up red, it indicates that the particular hard disk drive has failed.
Page 317: Restore Default Settings
14.4. Restore Default Settings EonNAS Use the tip of a pen to press and hold the restore button for 3~5 seconds and release, a beep will sound to indicate that default settings have been restored: Restores the following settings Retains the following settings 1.
Page 318: Chapter 15. Ac Device Tool
Chapter 15. AC Device Tool AC Device Tool is a small but useful tool for you to have easy access control. AC Device Tool connects Access Control System and NVR, via NVR connecting to IP camera to provide live video and event associated playback. It’s now compatible with the Suprema Access Control System.
Page 319 4. Select “Typical” to have all in one single AC Device Tool application. Select “Advanced” to have an individual AC Device Tool installation. After selected, click “Next” to continue. 5. Click “Browser” to choose a destination location for the install files. After selected, click “Next”...
Page 320 6. Select the features you’d like to install. After selected, click “Next” to continue. 7. Click “Install” to begin the installation.
Page 321 8. A setup status bar will show up on the screen to indicate the progress. 9. After the AC Device Tool installation is complete, click “Finish” to exit. 10. After that you’ll see a new icon on your desktop. The AC Device Tool installation is now complete.
Page 322: How Ac Device Tool Works
15.2. How AC Device Tool works 1. Click on the AC Device Tool icon to open and add Device Mapping. 2. Key in the information required to have your Access Control device mapped.
Page 323 3. After setup, when using the Suprema Access Control System, you can click on the camera icon on the Log List to have a 10-minutes playback images.

This manual is also suitable for:

Smr2000 Smr5000 Smr6000h Smr8000 Smr4000u Smr8000u

Surveon SMR Series Administrator's Manual

Copyright Statement

Table of Contents

Safety Precautions

Device Site Recommendations

Chapter 1. Product Overview

Features and Benefits

Specifications for the SMR Series

Chapter 2. Hardware Overview

Front Panel

Rear Panel

Hard Drive Designation

LED Definitions

Chapter 3. Software Overview

Software Introduction

Module Framework

System Architecture

Port Forwarding

Chapter 4. Installation

Before You Start

Hard Drive Installation

System Connections

Powering up SMR

Install Wizard

Software Installation

Starting the VMS Client

Chapter 5. Reinstallation

Reset RAID

Reset the Whole System

Chapter 6. Basic System Settings

Storage Management

Adding Cameras to the Server

Setting Recording Schedule

Adding Alarm Rules

Setting up Live View

Using the LCD Menu in SMR Desktop Systems

Chapter 7. Live View

Live View Window Overview

View Setup

Functionality Within Views

Full Screen View

E-Maps

Chapter 8. Server Setup

Server Basic Functions

Server Settings

Scheduling Recording

Chapter 9. Camera Setup

Adding Cameras

Camera General Settings

Camera Image and Quality Settings

PTZ Settings

PTZ Controls

Chapter 10. Alarms and Events

Camera VI Detection Settings

Alarm Rules

Alarms View and Notification

Event Log

Chapter 11. Search and Playback

Introduction

Date/Time Search

Search

Event Search

Chapter 12. Remote Web Client and Sphone Client for Simple Use (Optional)

Starting the Web Client

Installing and Starting the Sphone Client on Ios Devices

Installing and Starting the Sphone Client on Android Devices

Quick Links

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Questions and answers

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Summary of Contents for Surveon SMR Series