Troubleshooting - AB IPBox 9000HD User Manual

21. TROUBLE SHOOTING
Problem
No display appeared on
front
No Sound/ Picture
Remote controller does not
respond
CA module is not working
Recording is not working/
Recording is stopped
Forgot PIN Code
System Halt
No EPG data
Displays "ERR 80" or "ERR
81" on front panel
Displays "ERR 82" or "ERR
83" on front panel
Displays "PANIC" on front
panel
Possible Causes
Power cord is not plugged
in.
Wrong Audio/ Video output
connection between the
Receiver and TV set.
Mute Audio
TV Power off
No Signal
Wrong direction of the dish
Wrong Video resolution for
TV
Batteries are not inserted
correctly or low.
CA module is not inserted
correctly.
No HDD space is available.
System Halt or Error
Wrong Local time
Communication fail
main board with CPU
Wrong contact to tuner
module with mini-PCI socket
Wrong memory use by
program
50
What To Do
Check that power cord
Check Audio/ Video output
connection between the
Receiver and TV set.
Press Mute button to
recover.
Turn TV on
Check the cable
connections and other
equipment
connected between the
cable line and the receiver.
Adjust correctly the
direction of the dish to the
cable
Resetting video resolution
Check the batteries or
replace with new batteries
Check if CA module is
inserted correctly.
Check HDD status.
Contact your local service
provider/ dealer.
Press & Hold OK and
Power key on the front
panel to return to stand by
mode.
Press time update in local
time setting menu at proper
channel
with Contact to A/S center
AC power off and Adjust
tuner module
Press " power button" for
restart