Symbol PDT 8100 Series Product Reference Manual page 207

Problem
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
No sound is audible.
PDT 8100 turns itself
off.
PDT 8100 doesn't
recognize my
handwriting.
Table 13-1. Troubleshooting the PDT 8100
Cause
Terminal removed from
cradle or unplugged
from host PC during
communications.
Incorrect cable
configuration.
Communication
software was incorrectly
installed or configured.
Volume setting is low or
turned off.
PDT 8100 is inactive.
Character strokes
written incorrectly with
the stylus.
Character strokes
written on the wrong part
of the LCD screen.
Lower- case and upper-
case letters, and
numbers written on the
wrong parts of the LCD
screen.
Maintenance and Troubleshooting
Solution
Replace the terminal in the cradle, or
replace the Synchronization cable, and re-
transmit.
See your System Administrator.
Perform setup as described in the PDT
8100 Product Reference Guide.
Check the System Volume slider in the
Sounds & Reminders properties dialog
box (under Start/Settings) to make sure the
volume is not turned down.
Your PDT 8100 turns off after a period of
inactivity. This period can be set from one to
five minutes, in one-minute intervals. Check
the Power dialog box (in the System tab
under Start/Settings), and change the
setting if you need a longer delay before the
automatic shutoff feature activates.
For your PDT 8100 to recognize handwriting
input with the stylus, characters must be
written a certain way. See the PDT 8100
Product Reference Guide for information
about how to write character strokes.
Make the character strokes in the lower
character entry area on the screen — not on
the display part of the screen.
Make sure you are writing lower-case letters
in the left-hand side, numbers in the right-
hand side, and upper-case letters in the
center of the writing area.
13-3