Educate The Customer - TracVision M9 Installation Manual

Educate the Customer

14
The installation process is complete!
Before you depart the vessel, test the system to
verify the antenna works properly. Then give the
Customer Welcome Kit to the customer and
explain how to use the system. Also be sure the
customer understands the following:
• Keep the radome installed on the antenna at
all times. The radome protects the antenna's
moving parts from wind, rain, and debris.
It is dangerous to watch TV while piloting a
vessel. The TracVision system is intended as
a passenger entertainment product only.
• The antenna must have a clear view of the
sky to receive satellite TV. Common causes of
blockage include trees, buildings, bridges,
and onboard equipment (see
• Heavy rain or snow may temporarily
interrupt reception.
• Clean the antenna regularly. Dirt buildup on
the radome can affect reception.
• The vessel must be located within the
selected satellite's coverage area to receive its
satellite TV signals. To view satellite coverage
maps, visit www.kvh.com/footprint.
• Please register the system with KVH. The
registration process is quick, easy, online, and
ensures the best possible service from KVH.
Visit www.kvh.com/register
Product Registration Form for details.
18
WARNING
Figure 37).
or refer to the
Figure 37 Example of Satellite Blockage
rac T ision V