Troubleshooting - Gemini NCB-D200-IR User Manual

Troubleshooting

Troubles
Power Trouble
-The power is not turned
on.
-Voice announcement or
LED is not working.
SD Memory Trouble
-LED is twinkling and the
device announces "
The
storage medium is not
checked."
GPS Trouble
-Time displayed on the
viewer screen is not the
same as actual recording
time.
-Time is not displayed on
the viewer screen.
Viewer Software Trouble
-When GEMINI.EXE starts,
screen is disappeared.
-Recording file is not
played.
Audio Recording Trouble
-Audio is not recorded.
Voice Announcement
Trouble
-Voice announcement is not
heard
-Noise is heard with voice
announcement.
If the troubles are not solved, call to local distributor or installer.

Check
1. Check whether power cable is connected correctly or not. If not,
connect the cable.
2. Check whether the fuse of a power cable and the fuse inside of
a vehicle fuse box are fine. If not, connect the cable.
3. Format SD Memory card and upgrade the firmware.
1. Check whether SD memory card is correctly inserted. If not,
insert the SD memory card correctly.
2. If the problem is not solved, format SD memory card.
3. Upgrade the firmware.
1. Check whether the device is mounted nearby radio block on
windshield. If yes, mount the device at the different position.
2. If the problem is not solved, format SD memory card.
3. Upgrade the firmware.
※ GPS information is not detected in a tunnel, building and
underground.
※ It will take time to get GPS information when the device starts to
work after long pause or when the device starts to work in a
tunnel, building and underground like radio block location.
PC specification should be higher than followings
CPU : Pentium4 / 1GHz
HDD : 500MB
Memory: 512MB RAM
OS: Win98, ME, XP, Vista
1. Check whether in vehicle recording is released. If yes, set the in
vehicle recording on.
※ When in vehicle recording is released, voice is not recorded.
1. Check whether the volume is set low. If yes, set the volume
louder.
2. Check whether the power cable is correctly connected. If not,
connect the power cable correctly.
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