1. Manuals
  2. Brands
  3. Panduit Manuals
  4. Printer
  5. PTR3E
  6. Operator and technical reference manual

Panduit PTR3E Operator And Technical Reference Manual

Thermal transfer printer
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
PTR3E
Thermal Transfer Printer
Operator and Technical
Reference Manual

Advertisement

Table of Contents
loading

Related Manuals for Panduit PTR3E

Summary of Contents for Panduit PTR3E

  • Page 1 PTR3E Thermal Transfer Printer Operator and Technical Reference Manual...
  • Page 2 Panduit Corp. Identification Products Division 1819 Atlanta Hwy. Cumming, GA 30040-1069 Phone: 888-506-5400 Fax: 770-889-9264 Copyright © Panduit Corp. 2001. All Rights Reserved Panduit PTR3E...
  • Page 3 This manual will guide you step by step in the set-up, operation, and troubleshooting of the PTR3E Printer. If you have problems not covered call Technical Support at 1-888-506-5400, ext. 7470. SAFETY PRACTICES The following general safety practices supplement the specific warnings and cautions elsewhere in this manual.
  • Page 4 Please remember to fill out the enclosed warranty card and return it to Panduit. Printer warranty is void if Panduit printers are modified, altered, or misused in any way. Use of Panduit printers with any product other than the specified Panduit products for which the printer was designed, constitutes misuse.
  • Page 5 PTR3E OPERATOR MANUAL The PTR3E Operator Manual contains basic information about the printer such as setup, installation, cleaning and maintenance. It also contains complete instructions on how to use the operator panel to configure the printer. The following is a brief description of each section in this manual.

  • Page 6: Table Of Contents

    Unpacking and Parts Identification ....8-9 Setting Up the Printer ......9-10 Loading Labels .
  • Page 7 SECTION 5. INTERFACE SPECIFICATIONS IEEE1284 Parallel Interface ..... 47 RS232C Serial Interface ..... . . 48 SECTION 6.

  • Page 9: Section 1. Printer Overview

    The Operator Manual will help you understand the basic operations of the printer such as setup, installation, configuration, cleaning and maintenance. The PTR3E has a resolution of 203 dpi and can print labels up to four inches wide. The following general information is presented in this section: •...

  • Page 10: General Printer Specifications

    See-Thru for labels Reflective Eye-Mark Continuous Form RIBBON Maximum Width Maximum Length Thickness All specifications subject to change without notice. PTR3E Direct or Thermal Transfer 2 to 10 ips 50 to 250 mm/s .0049 in. .125 mm 203 dpi 8 dpmm 4.1 in.
  • Page 11 Data Transmission PROCESSING Flash ROM SDRAM Receive Buffer All specifications subject to change without notice. * PTR3E comes standard with parallel port. Contact factory if serial port is required. Section 1. Printer Overview PTR3E Green LED Green LED Red LED...

  • Page 12: Character Fonts

    Font B DOWNLOADABLE FONTS CHARACTER CONTROL All specifications subject to change without notice. PTR3E (5 dots W x 9 dots H) (8 dots W x 15 dots H) (13 dots W x 20 dots H) (5 dots W x 9 dots H) Helvetica...

  • Page 13: Bar Codes

    Rotation OTHER FEATURES Sequential Numbering Custom Characters Graphics Form Overlay All specifications subject to change without notice. Section 1. Printer Overview PTR3E Bookland (UPC/EAN Supplemental) EAN-8, EAN-13 CODABAR Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5...

  • Page 14: Physical

    Storage Humidity Electrostatic Discharge REGULATORY APPROVALS Safety RFI/EMI All specifications subject to change without notice. PTR3E 10.4 in. (265 mm) 17.1 in. (435 mm) 13.4 in. (341 mm) 39.6 lbs (18 Kg) 100 - 115 V , ±10 % (Default Setting) 220V , ±10 %...

  • Page 15: Section 2. Installation

    INTRODUCTION This section will assist you in taking the PTR3E from the shipping container to the application environment. The following information is provided in this section: • Unpacking and Parts Identification • Setting Up the Printer • Loading Labels • Loading the Ribbon •...

  • Page 16: Unpacking And Parts Identification

    • Remove the plastic covering from the printer. • Remove the accessory items from their protective containers. • If the printer has been stored in a cold environment, allow it to reach room temperature before powering it on. • Set the printer on a solid, flat surface. Inspect the shipping container and printer for any signs of damage that may have occurred during shipping.

  • Page 17: Setting Up The Printer

    SETTING UP THE PRINTER Consider the following when setting up the printer: • Locate a solid flat surface with adequate room to set the printer. Make sure there is enough room at the top and right-hand (facing the printer) side to provide clearance for the label access door to swing open.

  • Page 19: Loading Labels

    LOADING LABELS Follow these steps to properly load labels into the PTR3E: 1. Open the Top Access Door by swinging it up and to the left. Open the Side Acc ess Door by swinging it to the rear of the printer.
  • Page 20 Push the roll all the way to the inside of the printer and push the Label Roll Retainer snugly against the outside of the label roll.
  • Page 21 12. If the ribbon is already loaded, close the Print Head by rotating the black Head Latch toward the front of the printer until it latches closed. 13. If the ribbon is not loaded, see the following description for loading instructions.

  • Page 22: Loading The Ribbon

    2. Open the Print Head by rotating the Head Latch toward the rear of the printer. The Print Head is s p ri n g -l oad ed automatically open as soon as the Head Latch is disengaged.
  • Page 23 6. Load the ribbon behind and over the top of the Ribbon Rewind Spindle and tape it to the Extra Ribbon Core. Make sure it matches the ribbon path shown in the diagram. 7. Manually turn the Rewind Spindle to wrap the ribbon onto the core one to two turns to secure 8.

  • Page 24: Operator Panel

    OPERATOR PANEL The PTR3E Operator Panel consists of five LED indicators, two momentary contact switches, two DIP switches, four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer. They are used to set the printer operating parameters and to indicate the status of the printer to the operator.
  • Page 25 Pause...

  • Page 26: Rear Panel

    REAR PANEL Fan Fold Memory Card Access Panel Option AC Power In Parallel Port Connector EXT Port Connector Fuse...

  • Page 27: Switches And Sensors

    SWITCHES AND SENSORS...

  • Page 28: Label Sensor Adjustment

    LABEL SENSOR ADJUSTMENT The Label Sensor Assembly can be positioned to match the location of the label registration hole/gap/edge. The diagram below illustrates the relative position of each sensor along the Label Sensor Unit and its range of movement. To position the sensors, use the adjustment knob located outside and below the print head assembly.

  • Page 29: Section 3. Configuration

    To set the switches, first power the unit OFF, then position the DIP switches. Finally, after placing the switches in the desired positions, power the printer back on. The switch settings are read by the printer electronics during the power up sequence. They will not become effective until the power is cycled.
  • Page 30 Head Check Selection (DSW2-3). When selected, the printer will check for head elements that are electrically malfunctioning. Hex Dump Selection (DSW2-4). Selects Hex Dump mode (see page 37). Receive Buffer Selection (DSW2-5). Selects the operating mode of the receive buffer. See Section 5: Interface Specifications for more information.
  • Page 31 Print Speed Adjustment (DSW2-8). See page 27. Mode Selection (DSW3-1 and DSW3-2). Selects the operating mode of the printer. Batch/Continuous disables the label taken (dispense option) sensor. Label Sensor Selection (DSW3-3). Enables or disables the Label Pitch Sensor. If the Sensor is enabled, it will detect the edge of the label and position it automatically.
  • Page 32 Repeat Print via External Signal (DSW3-8). Allows an external device to control the reprint of the label in the print buffer. RS232 Transmit/Receive Setting (located on RS232C I/F Module) The PTR3E comes standard with a parallel port only. Contact Product Management if serial port is required.
  • Page 33 Baud Rate Selection (DSW1-5, DSW1-6). Selects the data rate (bps) for the RS232 port. Protocol Selection (DSW1-7, DSW1-8). Selects the flow control and status reporting protocols. See Section 4: Interface Specifications for more information. Default Settings Switch Selections - All switches are placed in the OFF position (default) for shipping.

  • Page 34: Printer Adjustments

    PRINTER ADJUSTMENTS The LCD Panel on the PTR3E is used in conjunction with the LINE and FEED switches by the operator to manually enter printer configuration settings. Many of the settings can also be controlled via software commands and in the case of conflict between software and control panel settings, the printer will always use the last valid setting.

  • Page 35: Online

    Normal Mode The printer initially powers on in the ONLINE mode. The user can access the User Settings using the following procedures: Display lists the current ROM version of the printer INITIALIZING during the initialization process. ROM V00.00.00 The LCD will display the ONLINE status on the top...
  • Page 36 ± 00mm The label Pitch distance from the leading edge (the edge that comes out ofthe printer first) of a label and the leading edge of the next label. The leading edge position of the label can be adjusted relative to the print head +/- 49 mm in increments of 1mm.

  • Page 37: Advanced Mode

    ADVANCED MODE An Advanced Mode is provided to make adjustments that require only occasional changes. Since they affect the basic operation of the printer, the procedure for entering this mode is designed to prevent someone from accidentally changing the settings.
  • Page 38 Vertical Offset is the distance down from the leading edge PRINT OFFSET (the edge of the label that comes out of the printer first) to V:+0000 H:+000 the first vertical print position. A positive setting moves the first print position down the length of the label.
  • Page 39 Card Mode. To advance to the first selection, press the FEED key. The PTR3E printer determines the location of the leading edge of the label by measuring the differencebetween light levels when it sees either a label edge or a black “EYE”...
  • Page 40 This selection specifies whether or not the printer will automatically AUTO ONLINE FEED feed a blank label when it is placed in the Online mode. This selection specifies whether or not the printer will feed a FEED ON ERROR blank label automatically when an error condition is cleared...

  • Page 41: Test Print Mode Configuration

    TEST PRINT MODE The Test Print Mode offers five different printer status labels for troubleshooting. If DSW3-5 is On, the Test Print cycle must be initiated with a Print Start command. This option allows you to print a test label. It is recommended that you print a test label after have changed any of the settings in the Advanced Mode.

  • Page 42: Default Setting Yes No

    The standard protocol codes used by the printer can be modified to accommodate the requirements of different host systems. However, if the printer is to be used with a system that does not use the custom protocol codes, they can be cleared and the default protocol codes reactivated.

  • Page 43: Potentiometer Adjustments

    HEX DUMP MODE In addition to the User Test Print Labels, the printer can print the contents of the receive buffer in a hexadecimal format to allow the data stream to be examined for errors and troubleshooting. The Hex Dump Mode is entered by placing DSW2-4 in the ON INITIALIZING position and powering the printer on.

  • Page 44: Potentiometer Adjustments

    LCD front panel display. 6. Press the FEED key to stop the printer. 7. To exit the Test Label mode, power the printer off and then back on. Adjusting the PITCH potentiometer will affect the stop position of the label.

  • Page 45: Display Counter Values

    DISPLAY COUNTER VALUES The internal counters are used to track the number of kilometers of media that has been processed through the printer, the number of labels cut and/or the number of label dispensed. These values can be used to track component life for service and maintenance functions.

  • Page 47: Section 4. Cleaning And Maintenance

    PROCEDURES ADJUSTING THE PRINT QUALITY The PTR3E printer has two different means of adjusting the quality of the print: print darkness and speed. When adjusting the printer for optimum print quality, a bar code verifier system should be used. The human eye is a poor judge of the relative widths of the bars in a symbol, a characteristic that is extremely important for good bar code quality.

  • Page 48: Print Speed

    Section 4: Cleaning and Maintenance Print Potentiometer The fine adjustment for Print Darkness is the PRINT potentiometer on the operator panel. It provides a continuous range of adjustment, allowing you to make precise changes. Use a small cross-point screwdriver, turning clockwise for darker print and counterclockwise for lighter print.

  • Page 49: Cleaning The Print Head, Platen And Rollers

    100 swabs, 12 alcohol wipes and instructions Cleaning the Print Head and Platen 1. Turn the printer OFF and remove the power cable. 2. Open the Top Access and Side Access doors. 3. Open the Print Head by pushing the Head Latch toward the rear of the printer.

  • Page 50: Cleaning The Sensors

    These sensors should be cleaned regularly, at least every two rolls of labels. They are both located on an adjustable assembly in the throat of the printer between the Label Hold Down and the Print Head.

  • Page 51: Replacing The Print Head

    REPLACING THE PRINT HEAD The print head on the PTR3E printer is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact Technical Support for information on obtaining a new print head.
  • Page 52 Section 4: Cleaning and Maintenance 6. View the Print Head from the front of the printer. Locate the center mounting screw on the top of the assembly. Unscrew this screw and set it aside. 7. The Print Head should now be loosened from the top of the assembly by grasping either side and carefully pulling it down.

  • Page 53: Replacing The Fuse

    250V 3A Fuse 1. Turn the printer power OFF and remove the power cable. 2. On the back of the printer, locate the Fuse Cap on the right-hand side of the AC connector. 3. Unscrew the cap and remove the defective fuse.
  • Page 54 Section 4: Cleaning and Maintenance...

  • Page 55: Section 5. Interface Specifications

    IEEE1284 PARALLEL INTERFACE The parallel interface for the PTR3E printer is a Plug-In Interface Module that can be installed by the user. It conforms to the IEEE1284 specification. It will automatically detect the IEEE1284 signals and operate in the high speed mode.

  • Page 56: Rs232C Serial Interface

    Section 5. Interface Specifications RS232C SERIAL INTERFACE The High Speed Serial Interface is a Plug-In Interface Module. The PTR3E comes standard with parallel interface. GENERAL SPECIFICATIONS Asynchronous ASCII Data Transmission Rate Character Format ELECTRICAL SPECIFICATIONS Connector Cable Pin 13 Pin 25...

  • Page 57: Section 6. Troubleshooting

    TROUBLESHOOTING This section has been compiled to help you produce output on the PTR3E. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into four parts: •...

  • Page 58: Using The Rs232C (Serial) Interface

    Section 5: Interface Specifications. 3. Is the RS232 Interface Module installed in the printer? The PTR3E requires the new Hi Speed Serial Interface (PN WCL40451) to take advantage of the transmission speeds. The older Interface Modules will work, but at a reduced capability.

  • Page 59: Error Signals

    ERROR SIGNALS MESSAGE Error On Machine Error Error On EEPROM Error Error On Head Error Error On Sensor Error Error Blinks Card R/W Error Error Blinks Card Low Battery Error Blinks Head Open Error Blinks Cutter Error Error On PARITY ERROR Line Blinks Error On Overrun Error...

Table of Contents