Berghoff 1810027 - 2216743 Manual page 21

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NOTE: For the disposal of the device, follow the local ordinances and regulations applied in your
country or region.
9. Warranty Information
Warranty of the BergHOFF Induction Cooktop is against defects in materials and
workmanship for a period of one year from the date of sale.
IMPORTANT!! Keep a copy of your sales receipt to verify date of purchase. You must provide
proof of purchase, and date of purchase to obtain the warranty of the unit. Warranty applies to
the original purchaser and is non-transferable. Any defects in materials or workmanship which are
brought to the attention of BergHOFF by written notification within the warranty period will be
repaired or replaced, at BergHOFF's discretion, with new or recertified products or parts.
This is the sole remedy for any breach of this warranty. In no way will BergHOFF be liable for
damages of any kind, whether direct or indirect, special or consequential. This warranty is the
complete and only warranty, expressed or implied in law or fact, including but not limited to, war-
ranties of merchantability, suitability, quality, or fitness for any particular purpose.
This warranty is void if it is determined that upon inspection by the authorized service agent, the
equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or
by fire, flood or act of God. Warranty will be considered void if the unit has been opened or modi-
fied in any way, or service has been attempted by unauthorized personnel. The prices charged
by BergHOFF for its products are based upon the limitations in this warranty. Seller's obligation
under this warranty is limited to the repair of covered defects without charge by a BergHOFF fac-
tory authorized service agent, or one of its sub-service agencies.
To receive warranty service, please contact BergHOFF at  Merchant Ave, Odessa, FL 556
or cs@berghoff-usa.com to obtain an RA number. This RA number must be printed on the outside
of the return shipping box, or on the address label when returning units for service. Units re-
ceived without an RA number will be refused at our shipping dock and may encounter a delay in
service. Units must be taken or shipped to the required authorized service agency with transpor-
tation charges prepaid for service. BergHOFF will provide return freight. In addition to restrictions
contained in this warranty, specific limitations are shown in the service policy and procedure
guide. Please save all packaging materials for possible use in shipping. BergHOFF assumes no
liabilities whatsoever for any damages incurred in transit.
This warranty is valid in countries in which BergHOFF products are sold and void elsewhere. For
additional information and other details concerning warranty, please contact our service depart-
ment at: BergHOFF Customer Service Department,  Merchant Ave, Odessa, FL 556 at
77-75-75 or cs@berghoff-usa.com <mailto:cs@berghoff-usa.com>.
Worldwide Web: www.berghoffworldwide.com
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