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VTEL WG500 Installation Manual

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WG500
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384 ISDN
Installation Guide

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  • Page 1 WG500 384 ISDN Installation Guide...
  • Page 2 Patent 5,825,754 title, “Filter and process for reducing noise in audio signals.” © 2000 by VTEL Corporation. All rights reserved. No part of this document may be reproduced in any form, including translation to another language, without the prior written consent of VTEL Corporation.

  • Page 3: Software License Agreement

    Software License Agreements. Licensee shall not: (1) reverse-compile or disassemble any VTEL Software, or attempt to do so; (2) modify the VTEL Software in any manner or to any extent; (3) copy the VTEL Software, except that one copy of the VTEL Software may be made for archival purposes. The archival copy shall include VTEL’s copyright notice, along with a notice that the copy is for archival purposes only and is subject...
  • Page 4 VTEL, in its sole judgement, deems necessary to correct errors or malfunctions in the VTEL Software for a period which is the earlier of (a) 180 days after the date the VTEL Software is delivered to Licensee, or (b) 90 days after the date the VTEL Software is installed for use by Licensee.

  • Page 5: Table Of Contents

    Peripherals tab ..... . . 3.6 Caller ID tab ......3.7 WG500...
  • Page 6 Contents Final configuration steps ......3.9 Saving the configuration ....3.9 Changing the configuration .
  • Page 7 (Remote) ..... 5.3 Going to a preset camera view ... 5.3 Clearing a preset camera view ... 5.3 WG500...
  • Page 8 Installation Guide...

  • Page 9: Lan (H.323) Calling

    Naming conventions IP addresses and aliases Each computer on a network, including your WG500 system, is called an endpoint. Each endpoint is assigned an Internet Protocol (IP) address. This IP address is used when making a LAN-based call. It has the form of xxx.xxx.xxx.xxx. This system works quite smoothly, but it is often difficult to remember IP addresses.

  • Page 10: Gatekeepers

    When setting up a new videoconferencing system, such as a WG500, the system must be aware of any gatekeepers on the LAN. A gatekeeper is optional, or there could be many in a large system.

  • Page 11: Wan (H.320) Calls

    WAN (H.320) calls Wide Area Network (WAN) calls are placed using traditional telecommunications methods, such as ISDN lines or DDM networks. The WG500- 384i uses one three ISDN BRIs to place calls to other videoconferencing endpoints at speeds up to 384 Kbps.
  • Page 12 Installation Guide...

  • Page 13: Installation Steps Overview

    “8. Installing options” on page 2.20. Installation steps overview The following list is an overview of the steps required to complete your WG500 installation and will be covered in detail in this chapter: Unpack the shipment.

  • Page 14: Unpack The Shipment

    VGA cable • remote control • batteries • documentation • power cord for 115V systems (discard if 230V system) VTEL PC and peripherals boxes • • camera with remote and power supply • wireless keyboard with batteries • IR receiver •...

  • Page 15: Position The Monitor

    110 pounds or 50 kilograms. Be sure that the monitor can be viewed easily by everyone within the room. Do not place your monitor directly near any bright windows which may interfere with the clarity of your video picture. WG500...
  • Page 16 Chapter 2. Setting Up Your System Mounting the monitor on the SmartCart The SmartCart will arrive at your location pre-assembled. Please follow these steps to mount the monitor on the cart: Remove the back monitor mounting bracket from the top of the cart by unscrewing the plastic knob (located underneath the top of the cabinet).

  • Page 17: Mounting The Camera

    Position the bracket in the center of the top of the monitor with thumb nut studs towards back of monitor (see illustration), and press down firmly over the entire surface to set the adhesive. WG500...

  • Page 18: Mounting The Pc And Remote Devices Receiver

    If you do not have a cart, position the PC on a sturdy surface within two feet of the monitor. Place the IR Receiver (found in the VTEL PC box) nearby, or on top of the monitor. The IR Receiver has an adhesive strip that can be used to secure the device to the desired location.

  • Page 19: Connecting Cables

    Power connector Modem (optional) Now you are ready to begin connecting your WG500 cables. Follow the step-by-step instructions below. If you have purchased the optional SmartCart, many of these connections have already been made for you. You will only need to connect cables to the monitor and plug in the microphone.
  • Page 20 2.12 Chapter 2. Setting Up Your System Audio connections In the VTEL peripherals box locate the audio Y-cable for the monitor and PC CONNECT Line Out Green on the sound card Green single end of audio Y-cable (3.5 mm connector)
  • Page 21 2.13 Installation steps overview In the VTEL peripherals box locate the 3.5 mm-to-3.5 mm cable. CONNECT Line In Black on sound card One 3.5 mm end (black) Line Out The other 3.5 mm end (black) VTEL Codec board Line In on...
  • Page 22 2.14 Chapter 2. Setting Up Your System Codec card connections Locate the omni-directional microphone in the VTEL peripherals box. CONNECT Mic In location on the VTEL codec/IMUX board The brown omni-directional microphone jack omni directional microphone cable Mic In on VTEL codec/IMUX card...
  • Page 23 2.15 Installation steps overview Locate the codec breakout cable in the VTEL peripherals box. The breakout cable has one large (9-pin) connector at one end and three RCA connectors at the other end. CONNECT Video In location on the VTEL codec/IMUX board...

  • Page 24: Video Connections

    2.16 Chapter 2. Setting Up Your System Video connections Locate the VGA cable in the monitor box. CONNECT Blue end of the VGA cable Blue VGA port on the back of the PC RGB In on back of monitor Black end of the VGA cable Back of PC Connect blue end of VGA cable here...

  • Page 25: Completing Camera Cable Connections

    PTZ cameras, see “Second PTZ camera” on page 2.21. Use the tie wraps provided in the VTEL peripherals box to secure your cables into an orderly group. VTEL recommends placing a wrap at several points along the length of the cables.

  • Page 26: Connecting Remote Devices

    2.18 Chapter 2. Setting Up Your System Connecting remote devices Locate the IR receiver. Connect the following to the PC: CONNECT Keyboard The orange connector The orange Keyboard port on the back of the PC Mouse The purple connector The purple Mouse port on the back of the PC Connect mouse cable here Connect keyboard cable here Installation Guide...

  • Page 27: Making Network Connections

    Connecting the LAN cable Locate an RJ-45 cable in the PC box. CONNECT One end of the RJ-45 LAN cable The LAN card The remaining end of the LAN cable The LAN source Insert LAN cable into the LAN card LAN card WG500...

  • Page 28: Connecting The Isdn Lines

    2.20 Chapter 2. Setting Up Your System Connecting the ISDN lines Locate the three ISDN RJ-45 cables in the VTEL peripherals box. Insert one end of all three cables into the codec/IMUX board. Insert RJ-45 cables here Packaged with the RJ-45 cables is a sheet of numbered stickers. VTEL recommends that you use the stickers to flag the wall jack (or other ISDN source).
  • Page 29 Camera 2 VISCA In to Camera 1 to PC COM port VISCA Out to Video 2 In on codec breakout cable RCA cable supplied with second camera See “Second PTZ camera” on page 4.13 for instructions on using two cameras. WG500...
  • Page 30 2.22 Chapter 2. Setting Up Your System Composite Out Video Locate the RCA-RCA cable packaged with the Composite Out Video software option. CONNECT Composite Out AV2 IN One end of the RCA cable to the connector on the back of the second connector on the codec breakout cable monitor Composite Out...

  • Page 31: Powering Up

    Installation steps overview 9. Powering up You are now ready to connect all of the power cables in your WG500 system and insert the batteries into the remote controls and keyboard. The power strip with surge protection is attached to the SmartCart. If the cart was not purchased, a power strip with surge protection is provided with the system.
  • Page 32 2.24 Chapter 2. Setting Up Your System Monitor power Locate the power cable inside the monitor box for 115V systems, or inside the peripherals box for 230V systems. CONNECT The monitor’s power cord The power connector on the back of the monitor The remaining end of the monitor’s power cord The power strip Connect power cord to monitor...
  • Page 33 Batteries Locate the batteries inside the VTEL peripherals box and place them into the cordless keyboard and into the camera’s remote control. Locate the batteries inside the monitor box and place them into the monitor’s remote control.
  • Page 34 2.26 Chapter 2. Setting Up Your System Turning on power Plug the power strip into a wall outlet and turn it on. Next, turn on the monitor, PC, and PTZ camera. • When the monitor is powered on, the screen should display “RGB”...

  • Page 35: Advanced Configuration Program

    Chapter 3 Software Configuration In the previous chapter you completed all hardware aspects of the WG500 setup. This chapter will finish the setup process by guiding you through the software configuration. Each time your WG500 PC is turned on, the AppsView digital visual communications software starts automatically.

  • Page 36: Network Type Tab

    Chapter 3. Software Configuration Network Type tab The Network Type tab provides settings to configure WG500 for use with your ISDN equipment. • For important information about ISDN Network equipment and the terms used on the Type tab, Appendix A .

  • Page 37: Imux Tab

    The IMUX tab displays information about your codec/IMUX card and further configures your ISDN switch type. The IRQ and I/O Address settings for your codec/ IMUX card were set by VTEL prior to shipping. This value should be set to 11.

  • Page 38: Gatekeeper And Aliases Tab

    Chapter 3. Software Configuration Gatekeeper and Aliases tab • For important information about gatekeepers and aliases, please refer to Chapter 1. Local aliases (H.323 IDs and E.164 addresses) can be used instead of an IP address when someone wants to call you. In order for these aliases to work, both the endpoints must be registered with a gatekeeper and the call must be made through this gatekeeper.

  • Page 39: Gateway Tab

    When the Properties. user actually makes a call through a gateway, one of these names is specified. This name identifies the gateway to be used for a particular call. • For important information about gateways, please refer to Chapter 1. WG500...

  • Page 40: Peripherals Tab

    Peripherals tab The Peripherals tab allows you to select the camera(s) and microphone being used with the WG500 system. Verify that the following default settings are correct in the software: Select COM1 Select the Sony D30/...

  • Page 41: Caller Id Tab

    Your ISDN switch must support Caller ID to use Screen/Block Calls. Screen calls When this option is selected, only numbers you enter into the Screen Calls list will be answered by the system. All other callers will be denied. WG500...
  • Page 42 The numbers you Numbers listed here enter into this list will will not be answered be answered. All by WG500 when this other callers will be feature is enabled. denied. Site Add-in If the Prompt for Site Add-in option is selected, each time a call is completed the number will be compared to the numbers listed in your Address Book.

  • Page 43: Final Configuration Steps

    Final configuration steps Final configuration steps Saving the configuration When you finish configuring WG500, click the OK button to save the settings. AppsView will continue to initialize and make your new digital visual communications system ready for use. Changing the configuration If you need to make changes at any time to the information you entered in Advanced Configuration, you can return to this program by clicking Start>Programs>Vtel>...
  • Page 44 3.10 Chapter 3. Software Configuration At a minimum you must enter your First Name, Last Name, and E-mail address. Select the appropriate category. Installation Guide...
  • Page 45 3.11 Customizing NetMeeting Next, the Audio Tuning Wizard will begin: VTEL recommends selecting the Local Area Network option. If you are not connected to a LAN, choose ISDN. Click the Test button, as directed. When finished with the test, click Next.
  • Page 46 Read the paragraph as indicated. Then click Next. You will see this screen, after performing the audio test. The WG500 system must have the microphone plugged into the VTEL codec board, therefore NetMeeting is unable to use it. Your system audio will be supplied through AppsView.

  • Page 47: Initializing Appsharing

    Select Yes to restart the computer. Verifying configuration You have now completed the setup of your WG500 system. To confirm that WG500 has been configured properly, VTEL recommends that you now perform a loopback test. Follow these steps to perform a loopback test.

  • Page 48: Installing The Composite Out Video Software Option

    4. The installation will proceed automatically. There is no need to reboot the PC after installation. You may restart AppsView at this time by clicking Start>Programs>Vtel>AppsView. See Chapter 4 for an explanation of how this option can be used. Installation Guide...

  • Page 49: Chapter 4. Getting Started With Appsview

    AppsView features include: • videoconferencing with local and remote video windows • auto answer • video snapshots • audio mute • address book • speed-dialer • hand-dialer • call log • drag and drop file transfer • application sharing WG500...

  • Page 50: Appsview Video Window

    Chapter 4. Getting Started with AppsView • whiteboard • on-screen control of the PTZ camera • customizable toolbars For a complete description of these features, please use the AppsView Online User’s Guide. AppsView video window When AppsView is activated, a video window will appear on your desktop. Until you place or receive a call, the window will display the view from your camera, known as the local video.

  • Page 51: Changing The Size Of The Video Window

    During a video call, you can have both a local video window and a remote video window. Both windows can be decreased or increased in size. The local window’s maximum size will be smaller than the remote window’s size. WG500...

  • Page 52: Appsview Toolbars

    Chapter 4. Getting Started with AppsView AppsView toolbars All AppsView functions are accessible from three toolbars. To display the first toolbar, click the AppsView V icon in the lower-right corner of the video window. To display the next toolbar, click the Rotate Toolbars button. The Rotate Toolbars button appears on all toolbars, allowing you to access the toolbar you need.

  • Page 53: Toolbar 3

    If H.323 is not enabled, only H.320 and H.320 to H.323 calls can be made. If H.323 is enabled but a gateway is not present on your LAN, only H.320, H.323 and H.320 to H.323 calls can be made. WG500...
  • Page 54 Chapter 4. Getting Started with AppsView If H.323 is enabled and a gateway is present on your LAN, all four types of calls can be made. In order to make H.320 to H.323 calls, a gateway must be present on the LAN in which the H.323 unit is located.
  • Page 55 Clear all the digits Click the Hangup you have entered. button to disconnect. Backspace • The number fields on the Hand-Dialer tab also accept alphabetic entries, such as 1800EXAMPLE. WG500...
  • Page 56 Chapter 4. Getting Started with AppsView Making an H.323 (LAN) to H.323 (LAN) call An H.323 to H.323 call should be made when both the caller and the recipient are on a LAN network. Click the Show Connection Interface button, then select the Hand-Dialer tab. 2 Select H.323 (LAN) from the Call Using field.
  • Page 57 Clear all the digits you have entered. Click the Hangup button to disconnect. Backspace • The number fields on the Hand-Dialer tab also accept alphabetic entries, such as 1800EXAMPLE. WG500...
  • Page 58 4.10 Chapter 4. Getting Started with AppsView Making an H.323 (LAN) to H.320 (WAN) call An H.323 to H.320 call should be made when the caller is on a LAN network and the recipient is on a WAN network (ISDN, Switched56, Leased Lines or Direct Connect). This type of call must go through a gateway, which is a bridge between the LAN and WAN networks.

  • Page 59: Setting Auto Answer On Or Off

    It consists of the following tabs: • Video, for adjusting the color, hue, contrast, brightness of the image displayed in the video window; • Audio, to choose the audio input and output sources, as well as adjust the audio in gain and volume; WG500...

  • Page 60: Appsview Advanced Interface Setup

    Chapter 4. Getting Started with AppsView • Communications, where you select audio algorithms, video formats, CODEC quality, and also activate a loopback test to verify that the WG500 is functioning and simulating a connection; and, • Network Messages, to display standardized telecommunications messages that are sent and received by your WG500 during a call.

  • Page 61: Optional Features

    Optional Features Second PTZ camera Installing a second PTZ camera on your WG500 system allows you to view two different locations within a room. For example, you may want to focus one camera on the meeting presenter, while the other camera is focused on a flip-chart or whiteboard.
  • Page 62 4.14 Chapter 4. Getting Started with AppsView During a call, you can use the Composite Out Video toolbar button to switch between local and remote video on the primary monitor. Click here to view the remote site on the primary monitor. Click again to change back to the local site.

  • Page 63: Closing Appsview

    Close Program button Turning off your computer When you are finished using the WG500, do not turn off the system completely. Instead, you should turn off the monitor by using the monitor remote control or by pressing the power button on the monitor.
  • Page 64 4.16 Installation Guide...

  • Page 65: Chapter 5. Camera Control

    Place the cursor near the center of the video window to zoom in or zoom out. The cursor will change to a magnifying glass displaying a plus(+) sign indicating zoom in mode or a minus(-) sign indicating zoom out mode. WG500...

  • Page 66: Creating Preset Camera Views

    Chapter 5. Camera Control Creating preset camera views Moving the camera manually takes time and attention away from your focus on the meeting. Since there are a limited number of positions where you will actually point the camera during a meeting (such as a group shot, individual participants or a whiteboard) the system allows you to jump quickly among memorized camera positions.

  • Page 67: Creating A Preset Camera View At The Far Site (Remote)

    Clearing a preset camera view To clear a preset camera position, select the button on Toolbar 3 corresponding to the camera position you desire to clear and right-click on the mouse. Choose Clear from the pop-up menu. WG500...
  • Page 68 Installation Guide...
  • Page 69 Information about your ISDN line Before you install WG500, be sure that the available ISDN line provides an S/ T interface for WG500 (this may require an NT1 device). If you are unsure, contact your telecommunications provider.
  • Page 70 Some ISDN switch types require SPIDs, which are also assigned by the telephone company. The SPID for each line may be the same number as the telephone number for that line, or it may be a different number. The SPID registers your WG500 terminal with the telephone switch.
  • Page 71 AT&T 5ESS - MultiPoint AT&T 5ESS - Point-to-Point Australian ISDN TS0I3 Euro-ISDN (ETSI NET3) Euro-ISDN for Fujitsu switch (Singapore) French VN3 French VN4 German (1TR6) Japan INS64/Hong Kong CR-22 Japan-KDD Japan-NTT National ISDN-1 (NI-1) Northern Telecom DMS-100 Custom WG500...
  • Page 72 Advanced Configuration program (see page 3.1). The telephone number is the number people will dial to call your WG500. The B1 number is for the BRI’s B channel 1. The B2 number is for the BRI’s B channel 2.
  • Page 73 Dialing examples The WG500-384i places bonded video calls through the codec/IMUX card. A bonded video call makes full use of ISDN capabilities. When you place a bonded call, you dial one number. The call is placed at the line speed you selected.
  • Page 74 Appendix A. ISDN Requirements AT&T 5ESS provisioning requirements Custom Description NI-1 Custom MultiPoint Point-to-Point line coding 2BQ1 2BQ1 2BQ1 line configuration point-to-point multipoint circuit switched circuit switched B channel service type voice/data voice/data SPIDs 1 or 2 none 1 or 2 1 or 2 none 1 or 2...
  • Page 75 Siemens Stromberg-Carlson EWSD - National ISDN 1 Ask the phone company to provision the line according to the Intel Blue specification for Siemens Stromberg-Carlson EWSD NI-1. The phone company will provide you with one or more SPIDs and DNs. WG500...
  • Page 76 Installation Guide...

  • Page 77: Troubleshooting

    If you need more assistance, contact your technical representative. Software troubleshooting The AppsView software was pre-installed on your WG500 system, however if you find that you need to re-install it at any time, simply follow these instructions. Insert the AppsView CD-ROM into the DVD drive.
  • Page 78 Advanced Configuration Program, you may have selected the wrong COM port number. Open the Advanced Configuration program by clicking Start>Programs>Vtel> Advanced Configuration. Select the Peripherals tab and verify that you have selected COM port 1. Be sure that you do not have AppsView running, as the camera test will not function when AppsView is running.
  • Page 79 Ask the remote site to adjust the CODEC quality setting. If the remote site is a WG500, CODEC quality may be adjusted in the Control Interface. See “Accessing the Control Interface” on page 4.12.
  • Page 80 Video tab of the Control Interface. See Chapter 4. • The camera does not have power. • The cable between the camera and the VTEL codec/IMUX board is loose or disconnected. Local video is poor Possible causes for this problem are: •...
  • Page 81 Audio troubleshooting Audio overview There are three major areas in the WG500 where audio settings can be adjusted: the monitor with built-in speakers; the sound card that is installed on the PC, and the AppsView application. All three of these will have an impact on performance and must be set correctly for your system to function properly.
  • Page 82 • Check the audio level on your volume slider. • Check the cable between the speaker and the VTEL codec board. Be sure that it is firmly inserted. • The audio may be routed to the headphone. To check, open the Control Interface and select the Audio tab.

  • Page 83: Specifications

    Windows 95/98 or NT 4.0 operating system • Call Blocking and Screening • Address Book, Speed Dial, Redial calling features • Drag-and-drop file transfer • Multipoint ready • Single-button-launch application sharing • Video image capture • Manual or auto answer WG500...
  • Page 84 Appendix C. Specifications System parameter specification width 43.35 cm (17.0 inches) height (with feet installed) 15.94 cm (6.25 inches) PC dimensions depth 43.99 cm (17.25 inches) PC weight 9.7 kg (21.4 pounds) operating temperature 10º to 35º C (50º to 95º F) storage temperature -40º...
  • Page 85 Up to 30/30 frames per second in QCIF video format NTSC/PAL • Independently sizable local and remote video windows Video inputs input 1 1 Vp-p, 75 Ohms, NTSC/PAL RCA phono - male input 2 1 Vp-p, 75 Ohms, NTSC/PAL RCA phono - male WG500...
  • Page 86 Appendix C. Specifications Sony D30/D31 color composite PTZ camera picture element 1/3 inch color CCD EVI-D30: NTSC color, EIAJ standards video signal EVI-D31: PAL color electromotion twelve fold zoom lens f=5.4 to 64.8 mm, F1.8 to F.27 lens horizontal angle: 4.4 to 48.8 degrees wide end: 10 mm point-blank range TELE end: 800 mm...

  • Page 87: Audio Controls

    Audio input microphone in 3.5 mm connector - female line in 3.5 mm connector - female Audio output speaker/line out 3.5 mm connector - female headphone 3.5 mm connector - female Audio controls • volume up/down • audio privacy on/off WG500...
  • Page 88 Appendix C. Specifications Peripherals Sampo VGA monitor CRT type 29” full square tube (27” viewable area) dot pitch 0.8 mm display area 540.8 mm x 405.6 mm resolution 800 x 600 (default and max) VGA, SVGA, 8514A, VESA VGA, compatibility MACII (optional) NTSC/PAL video signals horizontal frequency: 31~38 KHz, 15.734 KHz vertical frequency: 50~100Hz...

  • Page 89: Data Sharing

    139 lbs. 63 kg Data sharing • T.120 compliant (T.120, T.121, T.122, T.123, T.124, T.125) • Drag and Drop file send (T.127) • Application sharing via NetMeeting • Whiteboard and annotation via NetMeeting • Local and remote video snapshot capability WG500...

  • Page 90: Communications

    Appendix C. Specifications Communications protocol H.221 (WAN), H.245 (LAN) interface 3ISDN BRI S/T, RJ-45 connectors data rates 56, 64, 2x56 and 2x64 Kbps112, 128, 224, 256, 336, 384 Kbps Switch type support • AT&T 5ESS - Point-to-Point • AT&T 5ESS - Multipoint •...

  • Page 91: Data T.120, T.121, T.122, T.123, T.124

    G.711, G.722, G.728 data T.120, T.121, T.122, T.123, T.124, T.125 file transfer T.127 version 2.1 H.323 (LAN) ITU-T videoconferencing H.323 video coding H.261 communications H.221 audio G.711, G.722, G.728 data T.120, T.121, T.122, T.123, T.124, T.125 file transfer T.127 version 2.1 WG500...
  • Page 92 C.10 Installation Guide...

  • Page 93: Standards

    Please note that the VTEL WG500 products utilize the Mentec MXV 5040 board internally. The notices in this addendum refer to the Mentec MXV 5040 board, and apply to the WG500 system only in that the MXV 5040 board is provided already installed in the VTEL WG500.
  • Page 94 Appendix D. Regulatory and Safety Notices The MXV 5040 module provides the following ports: port operation PC PCI Bus Safety Extra Low Voltage RJ-45 ISDN S0 Bus SELV (connected to Telecom Network) video/audio port SELV (+12V@1A) audio line in/line out SELV (700mV) microphone/speaker SELV (2Vpp)
  • Page 95 These distances can be checked by measuring between adjacent parts as shown in the figure above. X shows the clearance distance which is the shortest distance in air between the points. Y shows the creepage path between the same two points. WG500...
  • Page 96 Appendix D. Regulatory and Safety Notices The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 97 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. WG500...
  • Page 98 Appendix D. Regulatory and Safety Notices FCC Part 68 requirements The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network. Standardize jacks are used for these connections. This equipment should not be used on party lines or coin phones. If this device is malfunctioning, it may also be causing harm to the telephone network;...
  • Page 99 It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service may be obtained at VTEL, 3100 Horizon Drive, King of Prussia, PA 19406; FAX: 610-239-5622.
  • Page 100 Installation Guide...
  • Page 101 CODEC quality 4.12 Connection Interface 4.5 batteries 2.25 connection status lights 4.2 Control Interface 4.11 cables 2.11 audio connections 2.12 dialing. See calls. camera connections 2.17 Directory Number (DN) A.1 camera power cable 2.25 codec card connections 2.13, 2.14 WG500...
  • Page 102 Index E.164 addresses monitor definition 1.2 locating monitor without entering 3.4 SmartCart 2.7 mounting monitor on SmartCart 2.8 gatekeepers 1.2, 3.4 gateways 1.2, 3.5 NetMeeting vendor profiles 3.6 customizing 3.9 Network Terminating device A.1 NT1 A.1 NT1 device C.8 H.323 IDs Number Type 3.3 definition 1.2 Numbering Plan 3.3...
  • Page 103 B.4 Toolbar 3 4.5 volume troubleshooting B.1 adjusting 4.2 audio B.5 local site cannot hear remote site B.6 WG500 remote site cannot hear local installation steps 2.5 site B.6 opening AppsView 4.1 camera B.2 powering off 4.15 ISDN regulatory notices D.1 cannot receive calls B.2...
  • Page 104 Installation Guide...

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