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VTEL HS 2000 System Administrator Manual

Enterprise series
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  • Page 2 All other brand or product names are trademarks or registered trademarks of their respective companies or organizations. ©1997 by VTEL Corporation. All rights reserved. No part of this document may be reproduced in any form, including translation to another language, without prior written consent of VTEL Corporation.
  • Page 3 Notices Canadian Department of Communications Notices Class A Limits The digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. Load Number The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop used by the device to prevent overloading.
  • Page 4 If trouble is experienced with this equipment, contact VTEL Technical Assistance Center at 800-856-VTEL, 512 314 2750, or 610-239-5555 for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved.
  • Page 5 Any repairs to this equipment must be made by VTEL, or a VTEL-certified Technician or repair facility. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid equipment damage caused by local lightening strikes and other electrical surges.
  • Page 6 Safety Notices and Warnings* Consignes de sécurité et mises en † garde • Sicherheitshinweise und Warnungen ‡ Avisos y advertencias de seguridad Selection and integration of accessory equipment The interconnection and/or installation of any accessory equipment must be performed by a qualified biomedical technician familiar with the requirements and hazards associated with the use of electronic equipment in a medical environment.
  • Page 7 Le HS 2000 est un système de vidéo-conférence, destiné à une utilisation en milieu médical. Le HS 2000 a été conçu pour être utilisé sur les lieux des soins, à proximité du patient. Ce produit n’est pas destiné à connecter électriquement le patient.
  • Page 8 Messung oder Bereitstellung von quantitativen Patientendaten vorgesehen. Es ist zu beachten, daß Video, Audio und andere Daten, die von HS 2000 übertragen werden, zur Übertragung über die Kommunikationsmedien digital verschlüsselt und am entfernten Standort wieder entschlüsselt werden.
  • Page 9 El HS 2000 es un sistema de videoconferencia destinado al uso en un ambiente de asistencia médica de pacientes. El sistema HS 2000 se diseñó para usarse en un área de cuidado de pacientes, cerca de los pacientes. El producto no está destinado para conectarse eléctricamente al paciente.
  • Page 10 Consideration relating to the use of accessory equipment shall include: Use of equipment in patient vicinity Evidence that Safety Certification of the accessory equipment has been performed in accordance with the appropriate IEC 601 and IEC 601-1 Harmonized National Standards. †...
  • Page 11 Accessory equipment may be plugged into any available AC receptacle provided that the overall current rating for the system is not exceeded. The current draw for the specific HS 2000 system, as well as the accessory equipment to be added, should be determined separately.
  • Page 12 ‡ El uso de un receptáculo interno de CA: El sistema VTEL HS 2000) emplea regletas de alimentación internas para suministrar energía a varios subconjuntos. El equipo accesorio se puede enchufar en cualquier receptáculo de CA disponible siempre que no se exceda la corriente nominal global del sistema.
  • Page 13 This symbol is intended to alert the user of the system that an area of the system should not be leaned on or have heavy objects placed on it † Ce symbole est conçu pour avertir l’utilisateur du système de ne pas s’appuyer sur une partie du système et de ne pas y poser d’objets lourds.
  • Page 14 sind, um für Personen eine Gefahr eines elektrischen Schlages darzustellen. ‡ Este símbolo advierte al usuario del sistema que se hallan presentes “voltajes peligrosos” no aislados de suficiente potencia para presentar un riesgo personal de descarga eléctrica. V symbolizes voltage †...
  • Page 15 If you suspect a faulty ground connection or any other problem related to grounding, discontinue use and contact VTEL or your service provider. † Les fils de mise à la terre, les goujons et les terminaux constituent des mesures de sécurité...
  • Page 16 Si usted cree que existe una conexión a tierra defectuosa u otro problema relacionado a la conexión a tierra, discontinúe el uso y comuníquese con VTEL o con su suministrador de servicios.
  • Page 17 symbolizes microphone connector † Ceci symbolise le connecteur du microphone • Symbol für Mikrofonanschluß ‡ Esto simboliza conector de micrófono Periodic Safety Testing Warning: Earth leakage current and the ground integrity of the metal chassis should be tested regularly, at least once every six months, by trained personnel.
  • Page 18 • Regelmäßige Sicherheitstests Warnung: Der Erdschlußstrom sowie die Erdungsintegrität des Metallchassis sind regelmäßig (mindestens alle sechs Monate) von geschultem Personal zu überprüfen. Wenn das System einen dieser Tests nicht besteht, ist die Benutzung dieses Geräts sofort einzustellen und der Kundendienstservice zu benachrichtigen.

  • Page 19: Table Of Contents

    Who should use this handbook..... . . xxvii Other HS 2000 system documentation....xxviii Online documents .
  • Page 20 Contents HS 2000 System Administrator’s Handbook Troubleshooting ........3 Powering up the system and starting AppsView .
  • Page 21 HS 2000 System Administrator’s Handbook Contents Setting preferences for auto configuration settings ..38 Configuring pointing device settings ....40 Completing system configuration .
  • Page 22 Contents HS 2000 System Administrator’s Handbook Dialing a site from the Address Book ....55 Deleting a site from the Address Book ....56 Setting up Speed-Dialer site buttons.
  • Page 23 HS 2000 System Administrator’s Handbook Contents Monitoring System Operation Accessing System Monitor windows ....69 System Status ........71 Comm Status parameters .
  • Page 24 Contents HS 2000 System Administrator’s Handbook Keyboard problems....... . . 108 Slide problems .
  • Page 25 Launching browsers from AppsView ....143 VTEL’s Web site ........144 Connecting to VTEL’s Web site .
  • Page 26 Contents HS 2000 System Administrator’s Handbook Error tolerance rates ....... . 160 Symbol Legend.

  • Page 27: About This Handbook

    Who should use this handbook This handbook is for people who configure and manage an Enterprise Series HS 2000 system at the site where the system is located. This handbook assumes that you are familiar with basic telecommunications connectivity terms and concepts and that you know ®...

  • Page 28: Other Hs 2000 System Documentation

    This book contains information for use only by the Enterprise Series HS 2000 system administrator. The companion book for this handbook is the HS 2000 Installation and User’s Handbook, which contains information about how to install and use the HS 2000, AppsView, and HSTouch to perform videoconferencing tasks.

  • Page 29: Reading Online Documents With Wordpad

    Getting help Contact your VTEL reseller or authorized service provider if you need to order replacement parts or optional hardware and software, or if you have a technical question about the HS 2000 system, the AppsView software, or the HSTouch user interface. .
  • Page 30 About This Handbook HS 2000 System Administrator’s Handbook Getting help...

  • Page 31: System Overview

    System Overview This chapter provides basic information about your Enterprise Series HS 2000. It also gives you an overview of typical VTEL system administration tasks. Configuring the system This section lists configuration tasks you need to perform after your new system is set up.

  • Page 32: Guide To Basic Configuration Tasks

    HS 2000 System Administrator’s Handbook Note: For information You do not need to install AppsView software. about installing If you are setting up a new system, VTEL has already optional software, installed all the software on the system. see the instructions included with the If you ever need to re-install the software, see the optional software.

  • Page 33: Performing Backups

    Troubleshooting If you encounter a problem when using the HS 2000 system, first check the problems and solutions described in Chapter 5, “Troubleshooting.” If you can’t find the answer to the problem there, call your VTEL representative. Performing backups...

  • Page 34: Powering Up The System And Starting Appsview

    HS 2000 System Administrator’s Handbook Powering up the system and starting AppsView Turn the HS 2000 system on by pressing the on/off button (located inside the peripheral storage area) to the On position. Windows 95 and AppsView start up automatically, and the AppsView icon appears in the lower right corner of the screen.

  • Page 35: Software Overview

    HS 2000 System Administrator’s Handbook Chapter 1. System Overview Software overview This diagram shows the main software components of the HS 2000 system: Software overview...
  • Page 36 ™ AppsShare Software that enables application sharing. HSTouch Touch screen user interface software. PenPal Optional VTEL software that lets users save for Windows and annotate video slides and snapshots. Includes an electronic tablet, pen, and tablet overlays. Chair Control Chair...

  • Page 37: Hardware Overview

    HS 2000 System Administrator’s Handbook Chapter 1. System Overview Hardware overview These are the main hardware components inside the cabinet of the HS 2000 system: Pentium ™ expansion unit enhanced master box Hardware overview...
  • Page 38 Chapter 1. System Overview HS 2000 System Administrator’s Handbook Other main components include these items: microphone HSTouch panel camera mouse keyboard Hardware overview...

  • Page 39: Enterprise Series System Board Set

    HS 2000 System Administrator’s Handbook Chapter 1. System Overview The PC contains the CPU, hard disk drive, RAM, and other standard PC components, as well as the proprietary VTEL board set described in the next section. Enterprise Series system board set...
  • Page 40 Chapter 1. System Overview HS 2000 System Administrator’s Handbook VGA board The VGA board is a PCI-type graphics adapter with 2 megabytes of RAM. The VGA board is cabled to the video board, where video and VGA graphics are merged.

  • Page 41: Expansion Unit

    (WAN) adapter for connecting the system to remote sites. This board is directly connected to the codec board via an internal MVIP ribbon cable. Multiple network adapter options enable the Enterprise Series HS 2000 system to support a number of different networking solutions and protocols. Expansion unit The expansion unit is a rack-mountable chassis that contains components that route peripheral video and audio equipment to system resources.

  • Page 42: Hs2000 Cabling Diagram

    PART OF 605-1564-01 605-1567-01 CONNECTION 605-921-13 ITEMS SHOWN ARE FOR REFERENCE ONLY. AUDIO VIDEO INSTALLED IN THE FIELD. 605-1563-01 SONY PTZ COMPOSITE MAIN 605-1563-03 ARM CAMERA MIC 2 S-VIDEO PREVIEW 605-1543-01 SONY PTZ CONTROL RS-232 FOR FUTURE UPGRADE 605-1546-01 STORED IN CABLE BOX RS 232 RS-449 FOR FUTURE UPGRADE 605-1545-01...

  • Page 43: Configuring Appsview

    Configuring AppsView Follow the steps in this chapter to set up AppsView. To complete the configuration, perform the procedures described in Chapter 3, “Preparing for Videoconferences.” Setting up AppsView for the first time If you are setting up AppsView for the first time, when you turn on the system, the Configuration program automatically opens to the Welcome tab.

  • Page 44: Accessing Configuration Windows

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Accessing configuration windows Click the AppsView icon to display the AppsView toolbar. Click the System Tools button on the AppsView toolbar to display the Configuration toolbar. On the Configuration toolbar, click the Set Configuration button.
  • Page 45 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Click the Launch Advanced Config Program button. The The other options in the Appearance window are Configuration window opens and displays the Welcome tab. described in “Setting up AppsView display options” on page 44.

  • Page 46: Identifying Your Site

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Identifying your site From the Configuration window, select the Site Info tab. Enter your location’s site name in the Site Info window. Note: The Site Name is the identifier the optional Chair Control application will use for your site.

  • Page 47: Hardware And Isdn Interface Connections

    HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Hardware and ISDN interface connections Configuring a new system If you are setting up a new system, follow the steps in this section to configure the hardware. (If you are adding new hardware, see “Configuring additional hardware”...
  • Page 48 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook If your system uses a DDM interface, click the Communications tab (or Next if you are performing initial system configuration) to proceed. (See “Setting communications parameters” on page 24.) If your system uses a Quad BRI interface, set the ISDN switch type (such as NI-1 or NET3).

  • Page 49: Configuring Additional Hardware

    Chapter 2. Configuring AppsView Configuring additional hardware If you are setting up If you are installing new VTEL boards or boards from other vendors, a new HS 2000 follow the instructions in this section to configure the new hardware. system, skip this section.
  • Page 50 Device Manager tab. Teleconferencing Network Adapter board. Select Other Devices, then select VTEL as the manufacturer. Select the hardware that matches the board you are installing. You do not need to If the wizard detects a resource usage conflict between existing...
  • Page 51 IRQ 15 to In Use by ISA or to Available. by a legacy ISA card. Use Available if the If resources used by VTEL ISA boards must be changed, select Basic IRQ will be used by Configuration 1 or Basic Configuration 2, which allows you to a PNP ISA card or a specify different Input/Output Range and IRQ settings.
  • Page 52 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook From the Configuration window, select the Hardware tab. Set the Interface type. Interface Type Setting Description Quad BRI Network adapter for ISDN BRI networks. Single BRI Network adapter for ISDN network (1 plug, 2 lines).
  • Page 53 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Set the ISDN switch type (such as NI-1 or NET3). If you do not know the switch type, check with the telephone company that provides your ISDN service. Enter the Directory Number and Service Provider ID (SPID) for each ISDN line.

  • Page 54: Setting Communications Parameters

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Setting communications parameters This section explains how to set up a default communications profile and, if necessary, alternate profiles. You can use one of these methods to set a default AppsView communications profile based on your system’s hardware and the...

  • Page 55: Selecting A Default Communications Profile

    HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Selecting a default communications profile See “Setting up From the Configuration window, select the Communications tab AppsView for the first (or click Next from the Hardware tab). time” on page 13.
  • Page 56 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Click the Properties button to open the Editing Profile window. Setting communications parameters...
  • Page 57 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Select options in the Protocols window as described in the following table: Protocols options Option Description Auto Config Selecting this option causes AppsView to determine the best communications setting for each call when the call is dialed.
  • Page 58 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Select the Line Speeds tab. In the Line Speeds window, make sure the options selected are suitable for your configuration (as described in the following table), then click the Dialing tab to proceed.
  • Page 59 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Option Description Possible Line For each line speed your system supports: Speeds 1. Select the line speed in the list of Possible Line Speeds. Supported Line 2. Drag it to the Supported Line Speeds list and Speeds drop it there (or press the Add button).
  • Page 60 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook In the Dialing window, check the options described in the table, then click OK. Dialing options Option Description Dial Mode Select the dial mode appropriate for your system’s type of dialing interface.
  • Page 61 Click the check box to add or clear the check mark for this option. Auto Answer If your HS 2000 system includes the Phone Audio Call option, place a check mark in this box if you want AppsView to always automatically answer every audio (telephone) call it receives.

  • Page 62: Adding Or Customizing A Profile For Your Site

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Adding or customizing a profile for your site The default settings for the profiles listed in the Communications window may not match the requirements for your system’s hardware or its connection types.
  • Page 63 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Select Line Speed and Dialing options as described in steps 4 through 6 of the previous section, “Selecting a default communications profile” (page 25). Click Finish to complete your setup. To use the new profile as the default: Select the new profile in the Default Profile field on the Communications tab (page 25).

  • Page 64: Configuring Camera, Monitor, And Vcr Settings

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Configuring camera, monitor, and VCR settings Select the Cameras tab from the Configuration window. Select the type of cameras your system uses. Configuring camera, monitor, and VCR settings...
  • Page 65 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView The standard camera included with the HS 2000 system is an S-Video camera. Cameras not purchased from VTEL may be composite cameras. If your system includes multiple Sony PTZ cameras or multiple...
  • Page 66 Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Choose whether to enable Allow VCR control from remote site. When you record VCR during a conference: • With this option disabled, the sound won’t be interrupted during your recording. (The remote site doesn’t change the audio, even if they choose to view the VCR instead of the camera source you are sending.)

  • Page 67: Configuring Audio Delays

    (The more motion, the longer the delay; the less motion, the shorter the delay.) If you need to change the HS 2000 system default audio delay settings (specific for each line rate) to improve lip sync, follow these steps: Select the Audio Delays tab from the Configuration window.

  • Page 68: Setting Preferences For Auto Configuration Settings

    Even if auto configuration is enabled, you can specify which audio, video, and communications algorithms you want the HS 2000 system to use. The HS 2000 system will always try to use the settings you specify, and will use the default auto configuration settings only if your settings do not work.
  • Page 69 HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Select the Auto Config tab from the Configuration window. Select the Cut-off Line Rate. Select your preferences from the Cut-Off and Below drop-down lists. Select your preferences from the Above Cut-Off drop-down lists.

  • Page 70: Configuring Pointing Device Settings

    HS 2000 System Administrator’s Handbook Configuring pointing device settings Select the Pointing Devices tab from the Configuration window. Click the VTEL CommandTouch box to select it. Click the No Tablet box. If you are setting up your system for the first time, click the Next button to continue configuring the system.

  • Page 71: Completing System Configuration

    HS 2000 System Administrator’s Handbook Chapter 2. Configuring AppsView Completing system configuration Viewing system configuration settings From the Configuration window, click the Finish tab. The Finish window shows your system’s current configuration. Completing system configuration...

  • Page 72: Saving Configuration Settings

    Chapter 2. Configuring AppsView HS 2000 System Administrator’s Handbook Saving configuration settings In the Finish window, click the OK button to save the configuration. Notes: If the system is currently in a call when you click the OK button, the new configuration is not saved until after the call is completed.

  • Page 73: Preparing For Videoconferences

    Preparing for Videoconferences This chapter explains how to set up the system so users will be able to easily communicate with remote sites and use all the AppsView videoconferencing features.

  • Page 74: Setting Up Appsview Display Options

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Setting up AppsView display options This section explains how to use the options available in the Advanced Interface Setup window to configure settings that affect the appearance of the video image on your monitors and that enable or disable certain AppsView functions.

  • Page 75: Setting Display Options

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Setting display options From the Advanced Interface Setup window, select the Appearance tab. The Launch Advanced The following table describes the options available from the Appearance Config Program button window:...

  • Page 76: Showing Or Hiding The Call Status Window

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Showing or hiding the Call Status window To show the Call Status window: Click the System Tools button on the AppsView toolbar to display the configuration toolbar. On the configuration toolbar, click the Call Status button.

  • Page 77: Setting Up Icons To Launch Applications From The Appsview Toolbar

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Setting up icons to launch applications from the AppsView toolbar This section explains how to set up an icon so users can launch a Windows 95 application from the AppsView toolbar: First, add the application’s icon to the AppsView Launch window.

  • Page 78: Adding An Application Icon To The Appsview Toolbar

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Drag the application icon you want from Windows Explorer You cannot drag shortcut icons to the to the blank area in the Launch tab. Launch window. ™ For example, to add an Excel icon: Click the Windows Start button, then select Run.

  • Page 79: Deleting A Button From The Appsview Toolbar

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences The Modify Toolbars window opens: Scroll through the icons until you see the icon for the application you want, select that icon, drag it to the AppsView toolbar, and drop it there.

  • Page 80: Specifying A Folder For Incoming File Transfers

    This section explains how to specify the folder for incoming files from remote sites. By default, transferred files will be placed in this folder: c:\vtel\files. If you want to change the location: Open the Advanced Interface Setup window. (See “Accessing the Advanced Interface Setup window”...

  • Page 81: Specifying A Folder For Penpal Slide Trays

    Chapter 3. Preparing for Videoconferences Specifying a folder for PenPal slide trays By default, PenPal slide trays are located in the c:\vtel\slides folder. If you want to change the PenPal slide location: Open the Advanced Interface Setup window. (See “Accessing the Advanced Interface Setup window”...

  • Page 82: Designating The Document Camera

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Designating the document camera Your HS 2000 The document camera feature lets PenPal for Windows users capture system must have and send slides by simply pressing the Send Slide button After the slide is more than one sent, control is automatically switched back to the local camera.
  • Page 83 (except a VCR). If you do not select a camera from the Document window, the document camera feature is disabled. If your HS 2000 system has the SmartView option installed and enabled, the document camera feature is disabled for Camera 3.

  • Page 84: Setting Up Address Book Entries

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Setting up Address Book entries You can set up entries for videoconferencing sites in the Address Book to make it easy for users to call those sites. Accessing the Address Book To access the Address Book, press the Call button, then select the Address Book tab.

  • Page 85: Entering A New Site In The Address Book

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Entering a new site in the Address Book Click the New button. Enter the name of the site in the Name field. Select a line speed. Use the keyboard to enter the site’s number in the Port A field (and the Port B field, if necessary).

  • Page 86: Deleting A Site From The Address Book

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Deleting a site from the Address Book Highlight the site’s name in the list. Click Delete. Setting up Speed-Dialer site buttons This section explains how to set up Speed-Dialer site buttons so users can dial frequently-called sites by clicking a single button.

  • Page 87: Setting Camera Preset Positions

    Chapter 3. Preparing for Videoconferences Setting camera preset positions When you first set up the HS 2000 system, you may want to set camera positions for local or remote cameras, which users will be able to select from the presets toolbars.

  • Page 88: Setting A Camera Preset For A Remote Camera

    Establish a videoconference call with the remote site. site does not support remote camera Select a remote camera. (The HS 2000 Installation and User’s control. Handbook tells how to select a camera.) A document stand If the camera is a PTZ (pan/tilt/zoom) camera, use the AppsView...

  • Page 89: Fine-Tuning Audio And Video Settings

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Click one of the remote preset buttons on the Remote Camera Presets toolbar (or press one of the Remote Camera Preset buttons on the touch panel.) If you wish, set additional preset positions for this camera or for other cameras by repeating steps 3 through 5.

  • Page 90: Fine-Tuning Audio Settings

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Fine-tuning audio settings The Control Panel’s Audio tab lets you set audio levels: Changing the audio level Move the control button on the vertical slide bars to increase or decrease volume levels as shown in the following table.

  • Page 91: Setting Audio Delay (Adjusting Lip Sync)

    During a call, if mouth movements are not in sync with the words the speaker is saying, the lip sync is not correct. The HS 2000 system provides audio delay of incoming speech in order to synchronize with the video, because the video compression process requires additional time.

  • Page 92: Fine-Tuning Video Settings

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Fine-tuning video settings To adjust video settings, select the Video tab from the Control Panel: Quality balance Adjust the quality of the video by moving the slider to attain the best balance between a higher (faster) frame rate and greater image clarity.

  • Page 93: Chroma-Key Color

    The default The chroma-key color you select determines the PC VGA color that is chroma-key color replaced by live video on your HS 2000 system screens. is magenta. If you see video showing through other applications, those applications are using the same chroma key that AppsView is using. Select a different AppsView chroma-key color, one that is not likely to be common in the applications you run.

  • Page 94: Adding A Function Button To A Toolbar

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Adding a function button to a toolbar To add a button for Display the toolbar to which you want to add a function. launching a Windows 95 application from Place the cursor on the border of the toolbar and click the the toolbar, see right mouse button.

  • Page 95: Adding A Windows Application Button To A Toolbar

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Adding a Windows application button to a toolbar You can add buttons for Windows applications to the AppsView toolbar so that users can launch applications by selecting them from the toolbar.

  • Page 96: Removing And Restoring Other Appsview Toolbars

    Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook To restore a camera presets toolbar: Display the Appearance window of the Advanced Interface Setup program. (See “Accessing the Advanced Interface Setup window” on page 44.) Check the Display Preset Toolbar check box.

  • Page 97: Adding An Appsview Toolbar

    HS 2000 System Administrator’s Handbook Chapter 3. Preparing for Videoconferences Adding an AppsView toolbar To add a toolbar to the AppsView toolbar rotation: Display any AppsView toolbar. Place the cursor on the border of the toolbar and click the right mouse button.
  • Page 98 Chapter 3. Preparing for Videoconferences HS 2000 System Administrator’s Handbook Click the Rotate Toolbars button on the new toolbar to change the orientation of the toolbar to a horizontal position. Place the cursor on the border of the new toolbar and hold down the left mouse button while you drag the new toolbar to the AppsView icon in the lower right corner of the screen.

  • Page 99: Monitoring System Operation

    Monitoring System Operation This chapter describes how to use the VTEL System Monitor application to check the current status of various HS 2000 system operations. Accessing System Monitor windows Click the AppsView icon to display the AppsView toolbar. Click the System Tools button on the AppsView toolbar to display the System Tools toolbar.
  • Page 100 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Click the appropriate button on the right side of the System Monitor window to display the type of system information you need. For example, to view the Error Log, click the Error Log button.

  • Page 101: System Status

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation System Status This section provides explanations of the parameters in the Main window. System Status...

  • Page 102: Comm Status Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Comm Status parameters Line Rate Actual measured transmission clock rate. The line rate should stabilize at 1% of the data rate. If this rate is 0, AppsView is not detecting a clock.
  • Page 103 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Port status dial states (continued) State of port Dial state Releasing Calling site has sent disconnect signal to the network. network Routing Calling site has initiated call. Unregistered Calling site SPIDs have not been accepted network by the network.
  • Page 104 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Port status dial states (continued) State of port Dial state Answer 2 Processing inbound call. Answer 3 Processing inbound call. Disconnecting User has hung up; or Terminal Adapter (TA) signals hangup from other site.
  • Page 105 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Dial Mode The dialing interface specifies which type of network interface protocol the system uses when a call is made: Dial mode Equipment and protocol used Direct External terminal equipment modem control signaling to connect with external terminal adapter.

  • Page 106: Algorithm Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Auto Answer For an ISDN On indicates that AppsView automatically answers all calls. connection, Auto Answer Off indicates that the user can select whether to answer a call or not.
  • Page 107 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Audio Send The current bandwidth used for sending audio. These are the audio compression algorithms: Audio compression algorithms Algorithm Description 16 Kbps, G.728 This is a low bit-rate algorithm. It consumes only 16 Kbps of a call.
  • Page 108 7.0 KHz for higher fidelity than the G.711 and G.728 algorithms. Although this is a standards-based algorithm, it may not be available on some non-VTEL systems. Audio Receive The current bandwidth used for receiving audio: For descriptions of 16 Kbps, G.728...

  • Page 109: Audio

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Audio This section provides explanations of the parameters in the Audio window. The bar graphs displayed for some of the parameters indicate audio levels as follows: Green and yellow (low to mid-range) indicates that the audio level is acceptable.
  • Page 110 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Speaker Volume Level of the audio output to the speaker. Recv Level of the audio received by the audio board via the comm channel. Xmit Level of the audio transmitted by the audio board.

  • Page 111: Communications

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Communications This section provides explanations of the parameters in the Communications window. Communications...

  • Page 112: Line Error Summary Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Line error summary parameters (Messages displayed in these fields are generated by the system’s hardware.) Error Description CRC Errors Number of packets received with CRC errors. Abort Chars Number of packets with abort characters.

  • Page 113: Comm Data Parameters

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Port X-Off Idle On indicates that the remote site has detected line errors above the error threshold. The other system has made your port idle because of line errors. Comm Data parameters...

  • Page 114: Modem Control Line Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Modem control line parameters Control line Description Clear to send (on or off). Data set ready (on or off). Ring indicator (on or off). X.21 ASCII + DCE data treated like modem control line (on or off).

  • Page 115: H.221/Hdlc

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation H.221/HDLC This section provides explanations of the parameters in the H.221/HDLC window. Connection Status parameters FEC Errors (fixed) The number of incorrect Forward Error Correction (FEC) video data values that were fixed.
  • Page 116 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook FEC Errors (not fixed) The number of incorrect Forward Error Correction (FEC) video data values that could not be fixed. Audio Loopback Indicates whether the system is in audio loopback (on) or not (off).
  • Page 117 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Recv Audio Indicates whether audio has been enabled for receiving at the local end of the connection. Values are G.711 Alaw, G.711 µlaw, G.722, G728, or Off. Xmit Video Indicates whether video has been enabled for transmitting from the local end of the connection.
  • Page 118 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Recv BASM State Counter that indicates the current state of the receiving side of the bit-allocation signal manager. It changes as the BAS manager goes through its various states of capability exchange. Recv BASM State...
  • Page 119 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Recv Video State Indicates the current state of the receive video frame module. The H.261 standard specifies that a number of video frame alignment words must be successfully received before the video signal is considered synchronized.

  • Page 120: Port Status Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Port Channel Indicates whether the connection(s) are structured as B or H0 channels. These are H.221 designations that describe how the data will be arranged. The H.221 subsystem looks for the various frame alignment signals based on this indicator.
  • Page 121 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Xmit Conn Each channel is assigned a connection number by the H.221 processing code. This number is transmitted as part of the frame alignment word. This field reflects the value assigned to the transmit connection for an active port.
  • Page 122 Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Sync State Indicates the current state of the receive synchronization module for each active port. The H.221 standard requires that a number of frame alignment signals must be successfully received before the connection can be considered synchronized.
  • Page 123 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation FAW Errors The number of times the receive synchronization module has detected a bad frame alignment word (FAW). This value can indicate the quality of the connection. The value can be any number between 0 and 225.

  • Page 124: Video Status Parameters

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Video Status parameters Xmit Value Description 1 Sec Avg Bandwidth percentages transmitted for the last second. 10 Sec Avg Bandwidth percentages transmitted for the last 10 seconds. Recv Value Description...

  • Page 125: Port History

    HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation Port History This section provides explanations of the parameters in the Port History window. The Port History window shows the amount of time that Port A and Port B have been in particular states since the system was restarted. The time for each state is given in days, hours, minutes, seconds, and milliseconds from the time the system was restarted.

  • Page 126: Error Log

    Chapter 4. Monitoring System Operation HS 2000 System Administrator’s Handbook Error Log The System Monitor’s Error Log window shows errors reported since the last system boot. Note: To look at error messages recorded for the previous system boot, open the errprev.txt file: c:\vtel\appsview\errprev.txt...
  • Page 127 HS 2000 System Administrator’s Handbook Chapter 4. Monitoring System Operation The Error Log provides this information for each error: time the error occurred service (service being performed) module (software component that is the source of the error) description of the error...
  • Page 128 HS 2000 System Administrator’s Handbook...

  • Page 129: Troubleshooting

    Troubleshooting This chapter describes some problems you or videoconferencing participants may encounter, and provides some possible solutions. Video problems Can’t Make a Connection Ensure that your Video PC is configured in the same manner as the CODEC you are trying to connect to. Consult “Making and Answering Calls”...
  • Page 130 Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook Verify that the PC power switch is on and the system AC power cable is firmly seated in an electrical outlet. Verify (or adjust) the monitor video source select. To select S-Video or Video 1, use either the monitor’s remote control or the TV/VIDEO switch on the monitor to cycle through the sources, until either the S-Video or Video 1 source appears.
  • Page 131 HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Make sure all cables are firmly seated in the expansion box and the PC monitor touch panel main power switch enhanced master box expansion box Video PC Video problems...
  • Page 132 The camera’s cables are all tightly connected at both the camera and system ends. Verify that the camera port on the VTEL system is functioning by swapping the camera and cable with a camera and cable that you know are good.
  • Page 133 HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Verify that the cable is functioning by swapping it with a cable you know is good. If the camera does not focus, ensure that it is not too close or too far from the subject.
  • Page 134 Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook If the remote operator sees video from the camera on their local monitor, ask them to restart the system and try again, with a different camera. If it still doesn’t work, report the problem to a certified service representative.

  • Page 135: Audio Problems

    HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Remote video intermittently freezes (but local video is good) This may occur during a session in which slides are being used, and is caused by time lags while slides are either being retrieved from hard disks, processed by the system, or transmitted.
  • Page 136 Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook monitor’s volume control. The suggested setting is 50 to 60% of full volume. Check the AppsView volume control. (You can use the volume control slider over the AppsView icon to adjust the volume.) Your speaker may be disconnected or not functioning.
  • Page 137 HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Local echo during a videoconference The remote site’s volume may be turned up too high. Ask someone at the remote site to turn down their volume. If the remote site can’t hear your audio when the volume is set at a normal level, check the placement of your microphones and make sure everyone who speaks is within range of a microphone.

  • Page 138: Camera Problems

    Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook Camera problems Pan, tilt, and zoom controls do not work Make sure the camera is a PTZ (pan/tilt/zoom) camera. Check the camera cables to make sure they’re secure. Make sure that the touch panel is working. (See “Touch panel is not illuminated”...

  • Page 139: Communications Problems

    CRC (cyclic redundancy check) errors indicate that the systems are unable to verify that information is being accurately transmitted. The problem may be caused by a failure within one of the VTEL systems or by a failure within the network interface equipment at either end. This condition may also indicate a problem with the communications circuit.
  • Page 140 Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook Ensure that no wires on the rear of the Enhanced Master Box or the touch panel are disconnected. Enhanced Master Box does not have power. • Ensure that the main power switch in the Peripheral Storage Area is •...

  • Page 141: Multiway Conference Problems

    HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Multiway conference problems During a multiway conference, one site’s video cannot be seen by other sites Ask the site to check these conditions: The camera they selected to send video exists. The lens cover is not on the camera.

  • Page 142: Appsview User Interface Problems

    Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook Need to view Error Log to track down recurrent problem Check the AppsView Error Log for information about problems. See “Port History” on page 95. (How far back in time the Error Log goes depends on the size of the Error Log file.

  • Page 143: Using The Esa System Diagnostics Program

    HS 2000 System Administrator’s Handbook Chapter 5. Troubleshooting Location of serial number The serial number is located on the system’s back panel or can be found online in the Diagnostics Help menu. (See page 116.) Using the ESA system diagnostics program...

  • Page 144: Running Diagnostics

    Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook To open the Diagnostics window, click the Windows 95 Start button, then select Programs, VTEL, and Diagnostics. Running diagnostics Click the Start button. The system begins running tests. Each box is filled with the color green or red as the tests are run.

  • Page 145: Interpreting The Results Of Diagnostics Tests

    If the VTEL codec box and VTEL video box are green, but other boxes are red, this may indicate that an associated cable or interconnect is faulty.

  • Page 146: Accessing The Diagnostics Program Online Help

    When the test starts running, the Start button changes to Stop. Click the Stop button to stop the current subsystem diagnostics tests. Not all subsystems stop testing immediately. The video subsystem reinitalizes the VTEL video board and may take from five to ten seconds before completely terminating the test. Note: If you stop the test, the subsystem that is currently being tested may be shown as failing.

  • Page 147: Exiting The Diagnostics Program

    Press the Exit button in the Diagnostics window. The diagnostic program closes. Restarting AppsView To restart AppsView after you exit the diagnostics program: Press Ctrl-Esc to display the Windows 95 taskbar. Click the Start button, then select Programs, VTEL, and AppsView. Using the ESA system diagnostics program...

  • Page 148: Running A Loopback Test

    Chapter 5. Troubleshooting HS 2000 System Administrator’s Handbook Running a loopback test Press the System Tools button on the AppsView toolbar to display the System Tools toolbar. Press the Control Panel button on the System Tools toolbar. The Control Panel window opens.
  • Page 149 The local site sees the local site; the remote site sees the remote site. When you run a local loopback test during a VTEL HDLC call, the test functions regardless of whether auto configuration is enabled or not. The local loopback test is not for use during an H.221 call.
  • Page 150 The local site sees the local site; the remote site sees the remote site. When you run a remote loopback test during a VTEL HDLC call, the test functions regardless of whether auto configuration is enabled or not. During H.221 calls: The remote loopback test invokes digital loopback at the remote site.

  • Page 151: Connecting To The Internet

    Connecting to the Internet This appendix explains how to set up a connection that enables HS 2000 system users to access the Internet via the HS 2000’s modem or a network.

  • Page 152: Requirements For Internet Connection

    14.4 Kbps modems as standard If your system is on a LAN that connects to the Internet, the HS 2000 equipment. system must include a LAN board. In order to play and to hear audio clips, your system must also include a sound board or a multimedia board.

  • Page 153: Internet Browsing Software

    HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet Internet browsing software A number of software packages are available for browsing the Internet. This appendix explains how to install two popular World Wide Web browsers for Windows 95: ™...

  • Page 154: Obtaining Information About Your Isp Account

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook Obtaining information about your ISP account Write this information After you set up an account with an ISP, obtain the following information down so it will be from your ISP:...

  • Page 155: Setting Up A New Dial-Up Networking Connection

    HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet Information Description SMTP (Simple Mail Server name for email message routing. Transfer Protocol) mail server name Setting up a new dial-up networking connection Click the Start button on the Windows 95 taskbar, then click Settings and Control Panel.
  • Page 156 Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook In the Add/Remove Programs window, select the Windows Setup tab, then highlight Communications and click the Details button. Setting up Internet access...
  • Page 157 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet In the Communications window, click the Dial-Up Networking and Direct Cable Connection check boxes to place a check mark in the boxes, then click OK. (If the boxes are already checked, skip this step.)
  • Page 158 Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook After the system reboots, double-click the My Computer icon on the Windows 95 desktop. In the My Computer window, double-click the Dial-Up Networking icon. In the Dial-Up Networking window, double-click the Make New Connection icon.
  • Page 159 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet 10 In the Make New Connection window, type a name for the connection, then click the Next button. Setting up Internet access...
  • Page 160 Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook 11 Type the dial-up number for your ISP, then click the Next button. 12 Click the Finish button. Setting up Internet access...
  • Page 161 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet 13 In the Dial-Up Networking window, click the new dial-up connection icon to highlight it. Hold down the right mouse button and move the mouse pointer to Properties. 14 Click the Server Type button.
  • Page 162 Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook 15 In the Server Types window, click the TCP/IP Settings button. Setting up Internet access...
  • Page 163 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet 16 In the TCP/IP Settings window, specify the IP address and See “Obtaining information about name server addresses, then click OK. your ISP account” on page 124. Setting up Internet access...

  • Page 164: Setting Up Internet Access Via A Lan

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook Setting up Internet access via a LAN This section explains how to access the Internet via a LAN. Before you begin Your LAN First, confirm that your local area network accesses the Internet.

  • Page 165: Evaluating Tcp/Ip Configuration

    HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet Information Description DNS (Domain Naming Converts email addresses (such as System) addresses bob@io.com) to Internet addresses for (primary and secondary) transmission. workstation name Name of the system on the LAN.

  • Page 166: Checking Lan Board Installation

    “Checking LAN board installation.” Checking LAN board installation To make sure a LAN board is installed in your HS 2000 system or to make sure the LAN board is configured correctly: Click the Start button, then select Settings and Control Panel.
  • Page 167 Network adapters option. If no devices are listed under Network adapters, either the HS 2000 system does not include a LAN board or the LAN board drivers are not set up properly. Contact your information services group or LAN system administrator to install and/or to configure a LAN board.

  • Page 168: Setting Up The Microsoft Tcp/Ip Protocol

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook Setting up the Microsoft TCP/IP protocol In the System window, click the Cancel button. In the Control Panel window, double-click the Network icon. Setting up Internet access...
  • Page 169 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet In the Network window, select the Configuration tab. Look for an icon labeled TCP/IP in the list window. If the icon exists, skip to step 8. If the icon does not exist, continue to step 4.
  • Page 170 Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook In the Select Network Component Type window, double-click the Protocol option. In the Manufacturers list box, select the Microsoft icon. Setting up Internet access...
  • Page 171 HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet In the Network Protocols list box, select the TCP/IP icon. Return to the Network window. In the Configuration list box, double-click the TCP/IP icon. See “Before you Using the information you obtained from your LAN administrator, begin”...

  • Page 172: Installing A Web Browser

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook • gateway address. Select the Gateway tab. • domain name. Select the DNS Configuration tab. • DNS addresses (primary and secondary). Select the DNS Configuration tab. • workstation name. Select the DNS Configuration tab.

  • Page 173: Installing Microsoft Internet Explorer

    HS 2000 System Administrator’s Handbook Appendix A. Connecting to the Internet Installing Microsoft Internet Explorer See the Insert the CD in the CD-ROM drive (or place the first diskette documentation in the diskette drive). included with the Internet Explorer Click the Start button, then select Settings and Control Panel.

  • Page 174: Vtel's Web Site

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook VTEL’s Web site See “Connecting to VTEL’s site on the World Wide Web lets you use the Internet to VTEL’s Web site” access information about VTEL and VTEL’s products and services. on page 145.

  • Page 175: Connecting To Vtel's Web Site

    Click the Open button, or press Enter. Setting up an automatic link to the VTEL Web site This section explains how to set up a link to the VTEL Web site from Netscape Navigator and from Microsoft Internet Explorer. Setting up a link from Netscape Navigator Load Netscape Navigator.

  • Page 176: Setting Up A Link From Microsoft Internet Explorer

    Appendix A. Connecting to the Internet HS 2000 System Administrator’s Handbook Setting up a link from Microsoft Internet Explorer Load Microsoft Internet Explorer. Select File from the top menu. Click Open. In the Address box, type: http://www.vtel.com Then click OK.

  • Page 177: Specifications

    Specifications This appendix provides information about the physical and electrical specifications of the HS 2000 system.

  • Page 178: Standards Compliance

    30 frames per second. The FCIF and QCIF video images are actually captured and displayed in standard NTSC or PAL format. Audio Audio standards supported include: G.711 µ-law and A-law G.722 G.728 Multipoint-ready The system is multipoint-ready through standards-compliant Multipoint Control Units (MCUs), such as VTEL’s MCU-II. Standards compliance...

  • Page 179: Communications

    The system supports these protocols: H.221 HDLC Communications interfaces The standard HS 2000 system includes a DDM, a Single BRI, or a Quad BRI. Supports dual RS-449/V.35 electrical interface and RS-530, with dual RS- 366 connections, and supports these dialing protocols:...
  • Page 180 An external IMUX that uses proprietary bonding protocols must provide full bandwidth to the HS 2000 system in order for the system to operate correctly. Protocols that reduce the bandwidth to the HS 2000 system will cause the system to not operate. Communications...
  • Page 181 Hs 000 System Administrator’s Handbook Appendix B. Specifications Dialing modes The system supports these dialing modes/protocols: RS-366 direct connection (non-dial mode) ISDN Communications connector specifications The DDM is supported by an HD Champ 80-pin connector. Cables are provided that have the following standard network interfaces: Connector Specification DB37...

  • Page 182: Video

    Appendix B. Specifications Hs 000 System Administrator’s Handbook Video VCR and Camera 3 have dual inputs (S-Video and Composite). All other video inputs can be configured for S-Video or Composite video formats in AppsView and physically connected with cable adapters (S-Video to Composite).
  • Page 183 Europe, Australia, Asia, and South Africa. Standard PTZ camera video to expansion unit The PTZ camera’s video output can be either composite video or S-Video. The HS 2000 system makes use of the high resolution video output capability (S-Video). pickup device: 1/3-inch CCD...

  • Page 184: Audio

    Camera and VCR outputs can be configured as S-Video or Composite. Cameras 1-3 must all be either S-Video or Composite. Audio Echo canceller TEC 96 The HS 2000 system includes a built-in, full-duplex, acoustic echo- cancelling audio system. Most rooms do not need special acoustic treatment. Audio...
  • Page 185 Hs 000 System Administrator’s Handbook Appendix B. Specifications Audio selection In-band audio with any of these line rates: G.711 (64 Kbits per second, 3.4 KHz audio bandwidth) G.722 (48 - 56 - 64 Kbits per second, 5.0 KHz - 7.0 KHz audio bandwidth) G.728 (16 Kbits per second, 3.4 KHz audio bandwidth) Lip sync compensation is performed at all line rates.
  • Page 186 Input impedance = 10kOhms 300mv RMS with 3.5 mm jack. Audio output Two line level audio output sources are available at the expansion unit: Line Out is used to drive the VTEL audio amplifier and speaker(s) to provide system audio output. Output impedance is 50 ohms nominal.
  • Page 187 Hs 000 System Administrator’s Handbook Appendix B. Specifications VCR Line Out level audio output is used for VCR recording. Output impedance is 50 ohms nominal. Output level is -10 dBv nominal (output level varies with AppsView volume settings). Frequency range The audio frequency range is 1.5 dB, from 50 Hz to 7.0 KHz.
  • Page 188 Appendix B. Specifications Hs 000 System Administrator’s Handbook Hardware option cards LAN multivendor qualified Sound 16 pnp Rocket Port (Comm RS-232) Modem The system includes a 14,400 bits per second Hayes-compatible modem. Memory The computer has a base memory of 640 KB, with available extended memory ranging from 16 MB to 32 MB.

  • Page 189: System Diagnostics

    Hs 000 System Administrator’s Handbook Appendix B. Specifications noise at 41 dBA SPL maximum with peripherals idle operator’s position electrostatic expansion unit tested to 20 kilovolts discharge AC power 100 to 120 V AC, 50 Hz to 60 Hz (USA, Canada, Japan) 200 to 240 V AC, 50 Hz to 60 Hz (Europe, Australia, Asia, South Africa) PC physical specifications...

  • Page 190: Error Tolerance Rates

    Appendix B. Specifications Hs 000 System Administrator’s Handbook Board diagnostics include: video codec expansion box interconnect board serial number and revision remote access capability Error tolerance rates With normal audio and motion, the system operates at error rates of 1 x 10 or less.
  • Page 191 Symbol Legend This table gives you the meanings of symbols that appear on HS 2000 system hardware components. Symbol Legend Symbol Meaning ENTRÉE EINGANG INPUT INPUT ENTRADA SORTIE AUSGANG OUTPUT OUTPUT SALIDA...
  • Page 192 Appendix C. Symbol Legend HS 2000 System Administrator’s Handbook Symbol Legend (continued) Symbol Meaning MICRO MIKROFON MICROFONO MICROPHONE MICROFONO AUDIO AUDIO AUDIO AUDIO VIDÉO BILD VIDEO VIDEO VIDEO MAGNÉTOSCOPE VIDEO CASSETTE RECORDER COMMAND_S STEUERUNGEN CONTROL_S CONTROL S CONTROL_S...
  • Page 193 HS 2000 System Administrator’s Handbook Appendix C. Symbol Legend Symbol Legend (continued) Symbol Meaning ENTRÉE CAMERA KAMERA EINGANG INPUT TELECAMERA CAMERA ENTRADA DE CAMERA VIDEO INPUT SORTIE VIDÉO BILD AUSGANG OUTPUT VIDEO MONITOR SALIDA DE VIDEO VIDEO OUTPUT ORDINATEUR PERSONAL COMPUTER...
  • Page 194 HS 2000 System Administrator’s Handbook...

  • Page 195: Glossary

    Glossary Annex D. H.221 standard for sending and receiving slides. AppsView. VTEL’s Windows-based videoconference user interface. BRI. See ISDN. CIF. Common Intermediate Format. A video format with an image size of 352 pixels by 288 pixels that transmits 36.45 Mbps at 30 frames per second.
  • Page 196 H.261. An ITU-T standard for a video codec used on ISDN lines. HDLC protocol. High Level Data Link Control. In this guide, VTEL HDLC refers to VTEL’s proprietary version of the standard bit-oriented protocol developed by the International Standards Organization (ISO).
  • Page 197 HS 2000 System Administrator’s Handbook Glossary ISDN. Integrated Services Digital Network. An international standard for transmitting voice, data, and video over digital lines at 64 Kbps. ISDN uses two B channels to carry voice and data and a third D channel for control signals.
  • Page 198 Glossary HS 2000 System Administrator’s Handbook QCIF. Quarter CIF. A video format that transmits 9.115 Mb at 30 frames per second, which is one quarter the speed of CIF. A lower resolution (176 pixels by 144 pixels) than FCIF, but is used on more videoconferencing systems than FCIF.

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