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VTEL Galaxy Installation And Configuration Manual

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Galaxy
Installation and Configuration
Guide 2.2
SM
Face to Face Communications.

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Summary of Contents for VTEL Galaxy

  • Page 1 Galaxy Installation and Configuration Guide 2.2 Face to Face Communications.

  • Page 2: Software License Agreement

    The information contained in this document is subject to change without notice. VTEL assumes no responsibility for technical or editorial errors or omissions that may appear in this document or for the use of this material; nor does VTEL make any commitment to update the information contained in this document.

  • Page 3: Contact Information

    VTEL Software for a period which is the earlier of (a) 180 days after the date the VTEL Software is delivered to Licensee, or (b) 90 days after the date the VTEL Software is installed for use by Licensee. VTEL makes no warranty as to any of the fol- lowing: defects other than those which result from the VTEL Software materially failing to meet VTEL’s specifications;...
  • Page 4 Installation and Configuration Guide...

  • Page 5: Table Of Contents

    VCR (Optional) ..........4.9 Galaxy...
  • Page 6 VC-NIC Card ........5.4 Galaxy ATM Software ....... . 5.5 MVIP Connector Cable .
  • Page 7 Power Distributions - Domestic ......A.5 Power Distributions - International ..... .A.6 Galaxy...
  • Page 8 Contents Galaxy User Guide...

  • Page 9: Chapter 1. Before You Begin

    Visit the VTEL website for more information about your Galaxy system: www.vtel.com/support. Technical support is available through your authorized VTEL reseller. Safety To ensure personal safety, proper functioning of the Galaxy system, and that you do not void the warranty, read the following carefully: •...

  • Page 10: Room Location

    Chapter 1. Before You Begin Room Location When choosing the system location, avoid the following conditions: • Areas of high traffic and noise • Rooms with many windows • General work areas Doorways, columns, or other distracting elements should not be within the camera view. Room Size The room in which the system is located should be large enough so that: •...

  • Page 11: Chapter 2. Installing Cabinets

    Checking Your Shipment Before you begin setting up your Galaxy system, please verify that all of your packages and their contents are present. Depending on which model and options you ordered, you may not have some of the optional items mentioned in this chapter.

  • Page 12: Installing The Primary Cabinet

    2. Locate the cabinet keys inside the peripherals box and unlock the front cabinet doors, if necessary. The rear cabinet door (Galaxy tube frame furniture only) is shipped separately and may be attached at the end of the installation.

  • Page 13: Installing The Secondary Cabinet

    2. Locate the cabinet keys inside the peripherals box and unlock the front cabinet doors, if necessary. The rear cabinet door (Galaxy tube frame furniture only) is shipped separately and may be attached at the end of installation.

  • Page 14: Connecting The Second Cabinet (Tube Frame Only)

    Connecting the Second Cabinet (tube frame only) Dual-monitor systems are shipped from the factory as two separate carts: • Primary cabinet (with PC unit) • Secondary cabinet (with Y-shaped front left caster) The dual cabinets join in three places: • Front casters •...
  • Page 15 1. Remove the outer C-shaped gray cable extrusions from the rear inside legs of the primary and secondary furniture. Sketch or write down their placement, as you must re-attach them later. The larger H-shaped extrusions can remain in place. Galaxy...
  • Page 16 Chapter 2. Installing Cabinets 2. Remove the short metal crossbar from the Joiner Kit in the peripherals box and place it between the two systems (Figure 2-7). secondary cabinet (rear view) 3” screw primary cabinet (rear view) metal crossbar 3” screw Figure 2-7 Metal Crossbar Between Primary and Secondary Cabinets 3.
  • Page 17 Installing the Secondary Cabinet The two pieces of furniture are now joined. You will tighten the screws later in Chapter Three after placing the monitors on the furniture. Galaxy...
  • Page 18 Chapter 2. Installing Cabinets Installation and Configuration Guide...

  • Page 19: Chapter 3. Installing Monitors

    This chapter describes how to install a monitor on your VTEL cabinets. Adding the Monitor In order to secure the monitor to the furniture, VTEL has provided special mounting brackets. Do not attempt to use the monitor without these brackets installed.
  • Page 20 Chapter 3. Installing Monitors 5. Slide the front edge of the monitor under the lip of the front bracket (Figure 3-2). Make sure the front of the monitor is secure. monitor (side view) Figure 3-2 Sliding the Monitor under the Lip of the Front Bracket 6.

  • Page 21: Tightening Screws

    Tightening Screws Fully tighten the screws that join the two systems in these locations: • Bottom front Y-caster • Rear crossbar • Center pillar See Chapter 6, Attaching Cable Extrusions for Tube Frame Systems, for instructions on attaching extrusions. Galaxy...
  • Page 22 Chapter 3. Installing Monitors Installation and Configuration Guide...

  • Page 23: Chapter 4. Adding Peripherals

    Power cord from the secondary monitor Power strip in secondary cabinet Remote Control(s) Each monitor box contains a remote control and batteries. Insert the batteries into each remote, then store the remote control(s) inside the cabinet, if applicable. Galaxy...

  • Page 24: Vga Monitor (Optional)

    Chapter 4. Adding Peripherals VGA Monitor (Optional) An optional VGA monitor can be ordered as a replacement or substitute for the control monitor. Audio All speaker connections were completed in the factory. Camera(s) Sony D30/D31 PTZ Cameras Mounting on the Monitor Refer to Figure 4-1 on page 4.3 for the illustration relating to this procedure.
  • Page 25 Sony D30/D31 PTZ camera bracket knurled nuts countersunk hole V-slot monitor mounting bracket threaded studs flathead screw to attach mounting bracket to camera wedge adhesive gasket front stud (on bottom side) Figure 4-1 Mounting to the Monitor Galaxy...
  • Page 26 Chapter 4. Adding Peripherals Attaching Cables to the Sony PTZ Camera 1. Unwind the large cable bundle behind the primary (or single) monitor and route the camera cables straight up behind the monitor to the camera(s). 2. Connect cables to the Sony PTZ camera (Figure 4-2) as follows: Connect Yellow Camera S-Video cable (in cable bundle) S-Video connector on the back of the camera...

  • Page 27: Smarttrak Cameras

    Mounting on the Monitor 1. Prepare to mount the SmartTrak by placing it on top of the monitor and finding the correct location (centered on the monitor and slightly back from the forward edge). Temporarily mark the location with a pencil. Galaxy...
  • Page 28 Chapter 4. Adding Peripherals 2. Expose the adhesive backing of the Dual Lock reclosable fasteners on the bottom of the SmartTrak base. 3. Position the SmartTrak assembly into the marked location and press down firmly. Do not lift the SmartTrak assembly for at least six hours, so that the Dual Lock fasteners have time to fully adhere.

  • Page 29: Microphones

    1. Locate the microphone cable (included with your system) and ensure the larger XLR connector end is plugged into microphone port 1 on the SBEX (Figure 4-6). 2. Ensure the smaller SBEX’s XLR connector is plugged into the Microphone. Galaxy...

  • Page 30: Wireless Keyboard

    Chapter 4. Adding Peripherals 3. Place the microphone on the conference table. Microphone 1 Port Microphone 1 Microphone 2 Port (If Applicable) Microphone 3 Port Single Board Expansion Chassis Figure 4-6 Connecting Microphones to the Single-Board Expansion Chassis (SBEX) 4. Connect additional microphones accordingly (Figure 4-6). Wireless Keyboard Batteries Locate the ‘AA’...

  • Page 31: Accessory Carts

    If you want to install your own VCR into the Multimedia Cart, follow these instructions: 1. Remove the rear door of the Multimedia Cart (Figure 4-8). 2. Remove the top of the Cart by unscrewing the four screws that hold the top in place (two in back and two in front). Galaxy...
  • Page 32 VCR Audio In port on single-board expansion chassis VCR REC Audio from multimedia cable VCR Audio Out port on single-board expansion chassis 12' power cord Primary Galaxy system power strip or main wall outlet VCR Video Output to "Video-In" on VCR Document Camera (CAM 3) VCR Video Input to "Video-Out"...

  • Page 33: Document Stand (Optional)

    Assembling Without the Multimedia Cart If you do not have the optional Multimedia Cart, place the document camera on a table or desk near your Galaxy system. Use the 30' cable (labeled Camera at each end) and connect one end to the document camera and the other end to the Single-Board Expansion Chassis (SBEX), as described in the previous section.

  • Page 34: Secondary Cabinet Power Cord

    4.12 Chapter 4. Adding Peripherals COM 1 Figure 4-10 Tablet Connections Secondary Cabinet Power Cord If you have the optional second monitor, you must connect the power strip in the secondary cabinet to the main power strip in the primary cabinet. Installation and Configuration Guide...

  • Page 35: Chapter 5. Connecting Network Cables

    Figure 5-1 Color-coded Network Cabling and Network Port Labels If you are not using VTEL’s colored network cables, use the cable flags by wrapping the label around the cable and adhering the sticky side of the label together to form a flag (Figure 5-2):...

  • Page 36: Ddm Network Adapter Ta Connections

    The following DDM cables are available for various types of Customer Premise Equipment (For example, IMUX, CSU/DSU, and the Terminal Adapter): • Ascend-specific dual port cable - connects directly from the Galaxy DDM board to the proprietary Host ports of an Ascend IMUX. •...

  • Page 37: Ddm Terminal Adapter Power Connection

    1 and 2 1, 2, and 3 1, 2, 3, and 4 ISDN setup is not complete until ISDN DN (Directory Number) and, if required, SPID (Service Provider ID) settings are configured. See Chapter 8 for software configuration information. Galaxy...

  • Page 38: Atm Connections

    If the LEDs flicker, or do not show a constant On light, the ISDN service must be checked. ATM Connections The Galaxy ATM option includes the following components installed in your system at the factory: • ™...

  • Page 39: Galaxy Atm Software

    Variable Bit Rate service class. MVIP Connector Cable Data streams are passed from card to card within the Galaxy system by way of a ribbon cable and mass termination connectors at each card. The Galaxy ATM kit includes an MVIP-bus-to-MVIP-bus ribbon cable.

  • Page 40: Connecting The Galaxy System To The V-Switch

    Connecting the Galaxy System to the V-Switch Follow these steps to connect your VTEL Galaxy system to the V-Switch: 1. Connect one end of the cable (UTP Cat 3 or 5) to the 25-Mbps port on the VC-NIC in the Galaxy system (Figure 5-8).

  • Page 41: Pri Connections

    PRI Connections 2. Turn on the V-Switch. 3. On the V-Switch, verify that the front panel Link LED for the RJ-45 port connected to the Galaxy system is illuminated. 4. Make sure the left connectivity LED on the Galaxy system’s VC-NIC is illuminated.
  • Page 42 E1 CARD Figure 5-10 PC With E1/PRI Network Adapter Card Installed You can connect one E1 line to the E1/PRI card. Setup is not complete until ISDN or Dedicated settings are configured in the V software. TOUCH After the software is configured, the left LED should be constantly glowing to denote connectivity. If both LEDs are on, or if the right LED is red, the E1 service must be checked.

  • Page 43: Chapter 6. Attaching Cable Extrusions (Tube Frame Cabinets Only)

    Figure 6-1 Extrusion Types Extrusions snap into place. Single Monitor System Extrusions Extrusions should already be connected on a single monitor system. Fabric Panels All systems include a color panel for the area beneath the monitor. Figure 6-2 Fabric Panel Illustration Galaxy...

  • Page 44: Dual Monitor System

    Chapter 6. Attaching Cable Extrusions (Tube Frame Cabinets Only) 1. Attach the fabric panels to the extrusions with the Velcro strips affixed to the fabric panels. Use the monitor as a horizontal reference. 2. Remove the paper backing from the Velcro strips. 3.

  • Page 45: Back Extrusions

    Dual Monitor System Back Extrusions You removed the C-shaped extrusions from the back of your Galaxy system when you connected the separate units in Chapter 2. You will now replace them in their original positions. Each inner rear leg has three extrusions connected to it: Cable, C and H (Figure 6-1 on page 6.1).

  • Page 46: Cable Storage

    Cable Storage The extrusions are used to hide all of the Galaxy system cables. Tuck all visible cables into the extrusion cable channels. The Cable-shaped extrusions (Figure 6-1 on page 6.1) on the rear legs of the system are used for hiding the monitor, camera, and IR receiver cables.

  • Page 47: Chapter 7. Completing Setup

    (if applicable). Press the power button located on the front of the PC unit. Windows 98 and your Galaxy software will automatically start. The first time you turn the system on, you will be prompted for important information. See Chapter 8 for information on setting up your new software before you make your first call.

  • Page 48: Camera(S)

    Chapter 7. Completing Setup Camera(s) Sony D30/D31 PTZ Turn the power switch to the ON location. The switch is on the back of the camera. SmartTrak From the rear of the SmartTrak unit, verify that: • Each camera power switch is in the ON position •...

  • Page 49: Chapter 8. Software Configuration

    Chapter 8 Software Configuration In the previous chapters you completed all hardware aspects of the Galaxy system setup. However, before you can operate your system for the first time, you must perform the initial software setup as described in this chapter.

  • Page 50: Function Keys

    There are 12 function keys to the right of the Esc key at the top left of the wireless keyboard (Figure 8-1). The function keys provide quick access to often-used system functions. From left to right, Galaxy Function Keys and...

  • Page 51: System Option

    Expert Screens System Option The information you enter on the Expert Screen (Figure 8-2) displays later on the Galaxy Identity page. site name Your is used as Caller ID information and in multiway conferences to identify your site. It should not exceed 15 characters.

  • Page 52: Installed Options

    Chapter 8. Software Configuration Installed Options This screen displays the options you install on your new system (Figure 8-3). Options currently installed on the system are listed here. Install Press the button and specify the location of the files you wish to install (usually the To remove an option, select floppy disk drive).

  • Page 53: Network

    Direct connect If you choose Galaxy assumes the network will make the connection. Enter your system’s video numbers here. These identify your system and will appear on the Galaxy Identity and System screens. Figure 8-6 Advanced WAN Settings - DDM Galaxy...
  • Page 54 Chapter 8. Software Configuration Four-line BRI — Advanced WAN settings Select the type of network switch you are using. Directory Number Enter the each line connected to your system. If the lines have SPIDs assigned by the network provider, enter the numbers here.
  • Page 55 Check this box to use the timing signal received from the method of encoding the bits on network. the line. Enter the settings specified by your network provider. Figure 8-10 Advanced WAN Settings - E1 Dedicated Galaxy...
  • Page 56 Chapter 8. Software Configuration E1 PRI — Advanced WAN Settings Enter the settings specified by your Check this box to use the network provider. method of encoding the bits on the line. Enter the number here for at least the first channel. If you are not using the same number for If the PRI line is shared by several every channel, you must enter...

  • Page 57: Monitors

    S-Video ) and type ( Composite Because the available monitors must have the same standard and type, these settings apply to all monitors listed. Check this box if you wish to use only the primary monitor. Figure 8-14 Monitors Galaxy...

  • Page 58: Language

    If you have the User Data option installed, you can check or change your user data port settings (Figure 8-17 on page 8.11). User Data ports are useful when you want to transfer data between serial ports of two Galaxy systems.
  • Page 59 TOUCH • When you specify a baud rate (such as 9600), the Galaxy system dedicates that amount of bandwidth to the User Data port. Therefore, when you are not using this feature, VTEL recommends that you disable the port(s) to increase your video bandwidth. Your settings will be saved.

  • Page 60: Imux

    8.12 Chapter 8. Software Configuration IMUX For DDM systems using an external IMUX, you can enter your international and per-line speed calling prefixes and suffixes using the IMUX option (Figure 8-18). Enter a prefix and/or suffix for each linespeed you have checked, if Check the box to needed.

  • Page 61: Encryption

    TOUCH make any necessary adjustments when changing hardware components. To launch the system configuration, press the Windows Start button, then select Programs > VTEL > System Configuration. Password You can password protect the Expert menus to prevent unauthorized access to these important settings (Figure 8-21).
  • Page 62 8.14 Chapter 8. Software Configuration Once you have entered the correct password during a session, you will not be prompted to enter it again. VTEL recommends using the system serial number (TCGxxxx) as an easy-to-recall password. Installation and Configuration Guide...

  • Page 63: Chapter 9. Advanced Features

    Provides a complete listing of all settings on the Galaxy system, including such information as which options are installed, how many cameras are configured, phone numbers, and other settings. There are no configurable fields on this page; it is only a quick-reference of Galaxy information.

  • Page 64: Preferences

    2. If a call is experiencing problems, select External Local Loopback to see which system is the cause of the problem. 3. Select the External Remote Loopback while connected to a call to force the other VTEL system into an external local loopback. This adds the network into the test. If the external local loopback is fine, but the external remote shows a problem, while the same is observed at the other end, the problem lies somewhere in the network.

  • Page 65: System Monitor

    System Administrators to have a clear picture of exactly what is occurring within the software. To access the System Monitor screen (Figure 9-2), click Start > Programs > VTEL > GraphicsSysMon. If there are no active errors, the Main page will appear. If errors are active, the Errors page will display.
  • Page 66 Installation and Configuration Guide...

  • Page 67: Chapter 10. System Interconnect Diagrams

    Appendix A System Interconnect Diagrams The diagrams in this Appendix are representative of the most common configurations. Your system may differ slightly, depending on the options you purchased. See www.vtel.com/support for information regarding these diagrams. Basic System Interconnect Diagram MICROPHONE...

  • Page 68: Mid-Range Enhancement Package Interconnect Diagram

    Appendix A. System Interconnect Diagrams Mid-Range Enhancement Package Interconnect Diagram SMART TRAK CAMERA 2 CAMERA 1 (RIGHT) (LEFT) MONITOR 1 MONITOR 2 UMBILICAL CABLE MICROPHONES CODEC AUDIO SYSTEM TO POWER SUPPLY REMOTE IR USB HUB TO POWER WAN CARDS STRIP Figure A-2 Model 2500 Installation and Configuration Guide...

  • Page 69: High-End Enhancement Package Interconnect Diagram

    MONITOR 2 TO "Video-In" on VCR UMBILICAL TO "Video-Out" CABLE MICROPHONES on VCR CODEC AUDIO SYSTEM "AUD-Out" "AUD-IN" SPEAKER ON VCR ON VCR TO POWER SUPPLY REMOTE IR USB HUB TO POWER STRIP WAN CARDS Figure A-3 Model 5500 Galaxy...

  • Page 70: Miscellaneous Diagrams

    Appendix A. System Interconnect Diagrams Miscellaneous Diagrams Multicamera Connections To Power To Power To Power Supply Supply Supply CAMERA 1 CAMERA 3 CAMERA 4 CAMERA 2 CODEC SINGLE BOARD EXPANSION CHASSIS Figure A-4 Multicamera Interconnect Diagram Installation and Configuration Guide...

  • Page 71: Power Distributions - Domestic

    FRONT POWER STRIP (OUTLETS FACE INTO THE CABINET) (FRONT VIEW) FROM SECONDARY CABINET POWER STRIP TO WALL ELECTRICAL OUTLET FRONT POWER STRIP (OUTLETS FACE INTO THE CABINET) TO CAMERA OR SMART TRAK PRIMARY CABINET (BACK VIEW) Figure A-5 Domestic Power Distribution Galaxy...

  • Page 72: Power Distributions - International

    Power Distributions - International PLUG PERIPHERAL DEVICES (E.G. MONITORS, VCR, ETC.) FRONT POWER STRIP (OUTLETS FACE INTO THE CABINET) (FRONT VIEW) FROM SECONDARY CABINET POWER STRIP TO WALL ELECTRICAL OUTLET FRONT POWER STRIP (OUTLETS FACE INTO THE CABINET) TO CAMERA OR SMART TRAK PRIMARY CABINET...
  • Page 73 IR receiver 4.8 keyboard/mouse 4.8 legacy tablet 4.11 adapter 5.2 microphones 4.7 direct connect 8.5 Phone Add 4.11 encryption 8.13 quad BRI 5.3 Dialable Wideband Service 8.7 single monitor 4.1 direct connect 8.5 speakers 4.2 Directory Numbers 8.6, 8.7 V-Switch 5.6 Galaxy...
  • Page 74 5.3 menus timing out 9.2 microphones 4.7 Galaxy Model 2500 exit 9.2 interconnect diagram A.2, A.3 Galaxy Identity 9.1 Model 755 Gateway 8.9 interconnect diagram A.1 gateway address 8.8 monitor(s) 4.1 connections 4.1 software configuration 8.9 mounting 3.1 H.323 alias 8.9...
  • Page 75 System Admin information 8.3 Pop-up menu 1.1 system cabling 2.2 power distributions system configuration 9.1 domestic A.5 Expert 9.1 international A.6 Galaxy Identity 9.1 Preferences 9.1 Loopback Call 9.1 Audio 9.2 Preferences 9.1, 9.2 Caller ID 9.2 Quit 9.1 Calling 9.2 View Settings 9.1...
  • Page 76 Index V-NIC card 5.4 volume 9.2 WAN 8.5 V-Switch 5.6 Vtouch exit 9.2 Expert 8.2 Y-shaped caster 2.5 software configuration 8.1 status 9.3 Installation and Configuration Guide...

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