Error
number
Description
W2
Failed to connect.
W3
Failed to connect.
W4
Failed to connect.
Important Note:
These errors may change with future software updates. Visit nest.com/support for the latest information.
Nest Learning Thermostat installation & configuration guide
What's going on?
Your Wi-Fi access point may have security settings enabled that
prevent your Nest from connecting.
Your Wi-Fi access point is not providing a network IP address to your
Nest.
Nest is connected to your wireless network but not to the internet.
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