Troubleshooting - XPLORE TECHNOLOGIES ix104C2 User Handbook Manual

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Troubleshooting

Table 8 Troubleshooting
Problem
Computer will not start.
The computer will not resume
operation after being suspended.
iX104C 2 User's Handbook
Table 8 contains solutions to some problems. If you cannot solve the
problem by taking the actions described, contact your local help desk
or your reseller for further assistance.
Possible cause and solution
• The battery may be defective or discharged to a critically low
level. Connect an external power supply (such as the AC
adapter) or install a charged battery. See "Using the battery"
on page 56.
• Internal components may be above or below the acceptable
operating range (below -20° C or above 60° C). After the
temperature returns to safe operating range the computer
will start.
• The battery may be defective or discharged to a critically low
level. When the battery reaches a critically low level, the
computer is forced into Suspend- to-RAM mode to avoid a
total system power failure. Connect an external power supply
(such as the AC adapter) or install a charged battery. See
"Using the pen" on page 42 and "Using the battery" on
page 56.
• The computer may be at the critical thermal limit. To avoid
damage to heat-sensitive components, the computer enters
Suspend-to-RAM mode when the computer operates above
60° C. Operation automatically resumes when the computer
cools to below 60° C. Move the computer to a cooler
location.
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