Troubleshooting
Before you begin
Make sure the "Goodbye" message is displayed on the Parrot ASTEROID screen when you turn
the ignition off. Refer to the Checking the wiring section for more information.
Reset the Parrot ASTEROID. To do so, remove the faceplate then use a paper clip to press the
Reset button. Hold down the Reset button for 3 seconds.
Make sure you have the latest software update on your Parrot ASTEROID. To do so, select
Settings > About >
section.
Problems while using the phone function
Make sure your phone is compatible with the Parrot ASTEROID. To do so, refer to the
compatibility list
If your phone is compatible with the Parrot ASTEROID and if you already have the latest
software update:
1. Erase the memory of the Parrot ASTEROID. To do so, select
Factory
settings.
2. On your telephone, erase the Parrot system from the list of Bluetooth peripherals (or reboot
your iPhone®).
3. Repeat the pairing procedure for the 2 devices.
Version. Compare this number with the one on our website,
of the Parrot ASTEROID.
Downloads
Settings > Advanced settings >
Settings
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