User's Guide
B
Carefully remove any paper jammed inside the printer.
C
Reload the paper into the paper cassette.
"Loading Paper into the Paper Cassette" on page 22
&
D
Keep the cassette flat and insert it back into the printer carefully and slowly.
Preventing paper jams
If your paper jams frequently, check the following.
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high-quality paper.
❏ The printable side of the paper is face down in the paper cassette.
❏ The printable side of the paper is face up in the rear paper feed.
❏ The paper stack was fanned before loading.
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 18
&
❏ The edge guides are snug against the edges of the paper.
❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate
properly if it is tilted.
Troubleshooting for Printing
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