Your Connection Speed - Telstra TG797n V3 Getting To Know Manual

The Telstra 'CustData' facility provides access to many tools and reports
for your Telstra Business Broadband service. You can check your 'Service
Status' by visiting https://www.telstra.net/cgi-bin/custdata/index.pl
To login, you will need to enter your username and password.
Your username can be any of the following:
• Account number
• Service ID
• Telephone number including area code (FNN)
• 'opshandle' (the ID given to you as an alternative to your FNN)
Your password was initially issued to you when you connected to Telstra.
If you have forgotten your password or need assistance, please call Telstra
Business Technical Support on 13 2999.
If a problem is reported on the Service Status page, this indicates Telstra
is aware of the problem and is working to fix it as quickly as possible.

Your connection speed

Your service speed is affected by a number of factors, including the
capacity and popularity of websites, your computer configuration,
network congestion and your plan's maximum speed.
If you do find that your broadband speeds aren't very fast, it may be that
your computer is trying to do too much at once. Try shutting down any
applications that you're not using so that the computer can process
internet data more efficiently.
If the problem persists, please contact Telstra Business Technical
Support on 13 2999.
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