Checking Your Email Settings; If You Can Receive Email But Cannot Open Any Web Pages; Setting Up Your Email - Telstra TG797n V3 Getting To Know Manual

YOUR BUSINESS MAIL

Checking your email settings:

For help with configuring your Business Mail email accounts,
please login to the Mission Control at https://missioncontrol.pm.telstra.com
Go to the Help Me tab, click on Help Documents then click on Business Mail.
Here you will find the following useful documents on configuring your
email accounts:
Business Mail Quick Reference User Guide.
Business Mail Administrators' User Guide.
Please note: You will need your Mission Control username and password handy.
You would have received these details in your Business Mail welcome letter.

If you can receive email but cannot open any web pages:

This usually happens if your browser is configured with some proxy settings.
Telstra Business Broadband doesn't use proxy settings, so they need to be removed.
If you're running Internet Explorer, just follow these steps:
Step 1: Click Start > Run, then type inetwiz into the text box and click OK.
Step 2: On the first screen that appears, choose the lower option Connect using my
local area network (LAN) and then click Next.
Step 3: On the next screen, untick all the boxes and then click Next.
Step 4: Select No if you are asked to create a mail or news account, and then click Next.
Step 5: Click Finish, then relaunch Internet Explorer and try launching website.

Setting up your Email

To receive and send email you will need to set up your Business Mail POP service.
Follow the instructions on pages 12-13 'How do I set up my Business Mail service?'
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