Maintenance; Troubleshooting; Service Information; Accessories - OHAUS Pioneer Instruction Manual

EN-7

5.0 MAINTENANCE

5.1 Troubleshooting

Symptom
Cannot turn on
Poor accuracy
Cannot calibrate
Cannot access mode
Cannot access unit
Err 5
Err 7.0
Err 8.1
Err 8.2
Err 8.3
Err 8.4
Err 9.5
Err 9.8
Error 53
REF Err
LOWREF

5.2 Service Information

If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus service
agent. Please visit our web site, www.ohaus.com to locate the Ohaus office nearest you.

5.3 Accessories

Security device
Auxiliary Display
Density Determination Kit
Printer – Thermal
Printer - Impact
Cable Kit – Thermal Printer
Cable Kit - Impact Printer
Data collection Software
Possible Cause
No power to balance
Improper calibration
Unstable environment
Unstable environment
Incorrect calibration masses
Mode not enabled
Units not enabled
Average Piece Weight too small
Time out
Pan has load during power on
Pan was removed prior to power on
Weight on pan exceeds capacity
Pan was removed during weighing
Factory calibration data corrupted
Factory calibration data corrupted
EEPROM Checksum error
Reference Weight is too small
Reference Weight is too low for accurate
parts counting or percent weighing.
76288-01
PAD7
Contact Ohaus
Contact Ohaus
Contact Ohaus
Contact Ohaus
Contact Ohaus
SW12W
Remedy
Verify connections and voltage.
Perform calibration
Move balance to suitable location
Move the balance to suitable location
Use correct calibration masses
Enter menu and enable mode
Enter menu and enable units
Add additional samples
Remove weight from pan and re-zero.
Install pan and re-zero.
Remove weight from the pan
Re-install pan
Contact the authorized dealer
Perform calibration
Contact the authorized dealer
Add additional samples
Add additional samples or continue to weigh
with less accurate results.
(0.1mg and 1mg models only)
Pioneer
™