Using The Task Manager To Monitor System Tasks; Troubleshooting; Testing Network Connectivity; Connect To Barracuda Support Servers - Barracuda Control Server Administrator's Manual

Using the Task Manager to Monitor System Tasks

The
ADVANCED > Task Manager
the process of being performed, and displays any errors encountered when performing these tasks.
Some of the tasks that the Barracuda Control Server tracks include:
• Configuration restoration
• Connections
• Removal of invalid users
If a task takes a long time to complete, you can click the Cancel link next to the task name and then
run the task at a later time when the system is less busy. The Task Errors section lists an error until
you manually remove it from the list; errors are not automatically phased out over time.

Troubleshooting

You must be logged in as the Barracuda Control Server Administrator Account to access the
troubleshooting tools described in this section.

Testing Network Connectivity

The Barracuda Control Server web interface provides a suite of tools to help diagnose potential
network problems, including ping, telnet, dig/NS-lookup, TCP dump, and traceroute. See the online
help in the Network Connectivity Tests section of the
details about using these tools.

Connect to Barracuda Support Servers

In the Support Diagnostics section of the
connection between your Barracuda Control Server and the Barracuda Networks Technical Support
Center which allows technical support engineers to troubleshoot any issues you may be experiencing.
32 Barracuda Control Server Administrator's Guide
page in the Cloud Control context provides a list of tasks that are in
ADVANCED > Troubleshooting
ADVANCED > Troubleshooting
page for
page, you can initiate a