Search For An Entry - Nortel M3905 Call Center Quick Reference Manual

Meridian digital telephones
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To dial from the Card View:
Dial
2637
To exit the Card View:

Search for an entry

You can search for a particular entry in your Personal Directory.
To search for an entry:
Personal Directory
Select
Use the Personal Directory
1. Use the
Navigation
name and number of the currently
selected entry in the Card View.
Note: If you are dialing an external or
long distance number, be sure that your
directory entry includes the access codes
required by your system to make an
external or long distance call.
2. Press the
Dial
3. Press an
Individual Line
call the person whose name is
highighted.
Note: Outgoing calls may not be placed
on your ACD DN using your
Press the left
Navigation
the Card View and return to the
selected name.
1. Use the
Navigation
Personal Directory.
2. You may press the
proceed directly to step 3.
3. Use the
dial pad
of the name your are seeking. For
example, press the
to the first entry that begins with the
letter "B".
Keys to show the
Key.
(DN) Key to
In-Calls
Key to leave
Keys to highlight
Key or
Select
to enter the first letter
key twice to go
¤
Key.
61

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