AT&T CRL81112 Complete User's Manual
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AT&T CRL81112 Complete User's Manual

AT&T CRL81112 Complete User's Manual

At&t dect 6.0 cordless telephone with caller id/call waiting
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Complete user's manual
CRL81112/CRL81212
DECT 6.0 cordless telephone
with caller ID/call waiting

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Summary of Contents for AT&T CRL81112

  • Page 1 Complete user’s manual CRL81112/CRL81212 DECT 6.0 cordless telephone with caller ID/call waiting...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: CRL81112 (one handset) CRL81212 (two handsets) Type: DECT 6.0 cordless telephone with caller ID/call waiting Serial number: ____________________________________________________________...

  • Page 3: Parts Checklist

    DECT 6.0 cordless telephone with caller ID/call waiting Abridged Quick start guide Cordless handset Telephone base user’s manual (1 for CRL81112) (2 for CRL81212) Battery for cordless handset Battery compartment cover Charger for cordless handset with power adapter installed (1 for CRL81112)

  • Page 4: Table Of Contents

    Complete user’s manual CRL81112/CRL81212 DECT 6.0 cordless telephone with caller ID/call waiting Table of contents Getting started Home area code ......... 16 Quick reference guide - handset ..1 Dial mode ..........17 Quick reference guide - telephone Web address ........17 base .............
  • Page 5 Intercom ............27 Dial a caller ID log entry ....39 Answer an incoming call during Delete caller ID log entries ..39 an intercom call ......27 Save a caller ID log entry to Call transfer using intercom ....28 the directory ........

  • Page 6: Getting Started

    Getting started Quick reference guide - handset pDIR/VOLUME CHARGE indicator On when the handset is charging Press pDIR to show in the telephone base or charger. directory entries (page 32). Press to scroll up while in menus. qCID/VOLUME While entering names or Press qCID to show caller ID numbers, press to move the history (page 38).

  • Page 7: Main Menu

    Getting started Quick reference guide - handset Handset side view During an outside or intercom call, press to change the audio quality to best suit your hearing (page 21). Main menu Directory (page 29) Caller ID log (page 36) Main menu Intercom (page 27) The >...

  • Page 8: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base IN USE indicator On when the handset is in use. On when a handset is being registered. Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line.

  • Page 9: Installation

    Getting started Installation You must install and STOP! See pages 6-7 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 8).

  • Page 10: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 8 for details. Telephone base installation •...

  • Page 11: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 12 Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging. After you install your telephone or power returns following a SET DATE power outage, the handset will prompt you to set the date and MM/DD/YY...

  • Page 13: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.

  • Page 14: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

  • Page 15: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. >Directory Caller ID log 1. Press MENU/ when in idle mode (when the phone SELECT is not in use) to enter the main menu. 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the >...

  • Page 16: Ringer Tone

    Telephone settings Handset settings Ringer tone You can choose one of 10 ringer tones. Ringer volume 1. Press MENU/ in idle mode to enter the main menu. SELECT Ringer tone > 2. Use qCID or pDIR to scroll to >Ringers, then press /SELECT.

  • Page 17: Set Date/Time

    Telephone settings Handset settings Set date/time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 16).

  • Page 18: Lcd Language

    Telephone settings Handset settings LCD language You can select English, French, or Spanish to be used for all screen displays. 1. Press MENU/ in idle mode to enter the main menu. SELECT 2. Use q or p to scroll to >Settings, then press /SELECT.

  • Page 19: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone HANDSET 1 service provider, this feature provides a visual indicator when New voicemail you have new voicemail messages. New voicemail and the icon appear on the handset screen.

  • Page 20: Rename Handset

    Telephone settings Handset settings Rename handset You can create a handset name for each system handset. Clr voicemail When the handset is idle, press MENU/ Rename handset SELECT. > Use q or p to scroll to >Settings, then press /SELECT. MENU Use q or p...

  • Page 21: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1. When the handset is in idle mode, press MENU/ SELECT Key tone enter the main menu.

  • Page 22: Dial Mode

    Telephone settings Handset settings NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold /DELETE until the digits are deleted, and then press /SELECT.

  • Page 23: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately. To turn QUIET mode on: 1.

  • Page 24: Telephone Operation

    Telephone operation Handset operation Making a call • Press PHONE/ /SPEA�ER SPEA�ER, then enter the Elapsed time FLASH telephone number. Phone 0:00:30 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 10:01 10/15 NOTE: Pressing PHONE/FLASH to access services from your telephone Speaker 0:00:30 service provider does not affect the elapsed time.

  • Page 25: Speakerphone

    Telephone operation Handset operation Speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree Elapsed time speakerphone and normal handset use. Press OFF/ CANCEL Speaker 0:00:30 hang up, or return the handset to the telephone base or charger. NOTES: 10:01 10/15 •...

  • Page 26: Equalizer

    Telephone operation Handset operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on an outside call or intercom call, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).

  • Page 27: Options While On Calls

    Telephone operation Options while on calls Volume control While on a call, press /VOLUME to decrease or press /VOLUME to qCID pDIR increase the listening volume. You can set the listening volume to one of six levels. /VOLUME /VOLUME NOTES: •...

  • Page 28: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

  • Page 29: Audio Assist

    Telephone operation Options while on calls Audio Assist® The Audio Assist® feature makes voices sound louder and clearer. To turn the Audio Assist® feature on: Press AUDIO ASSIST® while you are on a call using the handset. The screen shows Audio assist on and the icon.

  • Page 30: Blind Transfer

    While on an outside call, you can transfer it to a specific handset or any handset. This feature is not available for model CRL81112 unless you purchase an accessory handset (AT&T model CRL80112). To transfer an outside call directly without notifying the desired handset: 1.

  • Page 31: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HANDSET LOCATOR on the telephone • Press base to start the paging tone on all handsets for 60 seconds.

  • Page 32: Intercom

    Use the intercom feature for conversations between two handsets. This feature is only available if you have at least two system handsets. Intercom is not available for the CRL81112 model. You can buy accessory handsets (AT&T model CRL80112) to expand your system.

  • Page 33: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets. To transfer or share an outside call using intercom: 1.

  • Page 34: Directory

    Directory About the directory Shared directory The directory is shared by all handsets. Changes made to the Charlie Johnson directory from any handset apply to all. 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time.

  • Page 35: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. SELECT 2. Press /SELECT to select >Directory. MENU >Directory 3. Press q or p to highlight >Add contact. Caller ID log 4.

  • Page 36: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Characters by number of key presses Dialing keys ‘ & space 8. Press /SELECT to store your new directory entry. There is a MENU confirmation tone and the screen shows Saved. To change the entry later, see page 33.

  • Page 37: Review The Directory

    Directory Review the directory Review directory entries 1. Press DIRp when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ /SELECT to select when in idle mode, then press SELECT MENU >Directory.

  • Page 38: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 32) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH /SPEA�ER...

  • Page 39: Speed Dial

    Directory Speed dial The telephone system has 9 speed dial locations (2-9, 0) and a Robert Brown 1 where you can store the telephone voicemail access location 888-883-2445 numbers you wish to dial more quickly. You can store up to 30 digits in each location.

  • Page 40: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number When the telephone is idle, press MENU /SELECT Linda Miller Press /SELECT to select >Directory Directory. MENU 888-722-7702 Press q or p to scroll to >Speed dial Speed dial, then press /SELECT. MENU Press q or p...

  • Page 41: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on...

  • Page 42: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 43: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your Chris directory. 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 44: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 883-2445 digits (the area code plus the seven-digit number), in 1-883-2445 Press # some areas, you might need to dial only the seven 888-883-2445 digits, 1 plus the seven digits, or 1 plus the area code 1-888-883-2445...

  • Page 45: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /SELECT to select an entry. The screen displays EDIT NUMBER. MENU 3.

  • Page 46: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.

  • Page 47: Appendix

    Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CRL80112, sold separately) or up to 10 cordless handsets and 2 cordless www.telephones.att.com/headsets headsets (sold separately). Visit a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.

  • Page 48: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.

  • Page 49: Alert Tones And Lights

    Appendix Alert tones and lights Screen icons Battery status - low battery (flashing); place handset in telephone base or charger to recharge. MUTE Battery status - battery is charging (animated display). 10:21 AUDIO 10/15 ASSIST Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.

  • Page 50: Lights

    Appendix Alert tones and lights Lights IN USE On when the handset is in use. On when a handset is being registered. Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line.

  • Page 51: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages There are no entries in the caller ID history. Caller ID log empty You have transferred an outside call to another cordless handset. Call transferred The handset is calling another handset (for intercom calls). Calling HANDSET X (for systems The handset is transferring an outside call to another handset.
  • Page 52 Appendix Handset display screen messages Screen display messages Someone else is already using the directory or caller ID history. Not available at this time The other handset is calling. Other handset is calling (for systems with 2 handsets) The telephone number you have entered is already in the Number already saved directory.

  • Page 53: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268. . In Canada, dial My telephone doesn’t work at all. •...
  • Page 54 Appendix Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. •...
  • Page 55 Appendix Troubleshooting • Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery.
  • Page 56 Appendix Troubleshooting I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. My cordless handset does not ring when I receive a call. •...
  • Page 57 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
  • Page 58 Appendix Troubleshooting System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
  • Page 59 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone base.

  • Page 60: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 61: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 62: Especially About Cordless

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 63: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

  • Page 64: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 65: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial 1.
  • Page 66 Appendix Limited warranty • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or •...
  • Page 67 Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.

  • Page 68: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VAC @ 300mA (AC adapter output) Handset voltage 2.4VDC - 3.2VDC Charger voltage 6VAC @ 300mA (AC adapter output)

  • Page 69: Index

    Index Index Alert tones, 44 Flash, 22 Answering calls, 19 Audio Assist®, 24 Auto off, 19 Handset, Quick reference guide, 1–2 Screen display message, 46 Battery charging, 7 Screen icons, 44 Battery installation, 6 Speakerphone, 20 Handset locator, 26 HD audio, 63 Caller ID (CID), add entries to phone directory, 40 dial entries, 39...
  • Page 70 Index Index Paging tone, 26 Wall mount installation, 8 Phonebook, 29 Warranty, 60–62 Power adapter, 5 Predialing, 19 Quick reference guide, 1–3 QUIET mode, 18 Receiving calls, 19 Recharging, 7 Ringer silencing, 19 Safety information, 56–57 Speakerphone, 20 Speed dial, 34–35 Assign or reassign number, 34 Delete number, 35 Make a call, 35...
  • Page 71 www.telephones.att.com Audio Assist ® is a registered trademark of Advanced American Telephones. © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

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Crl81212

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