Troubleshooting WebView
The WebView login screen does not display.
This suggests either a physical or network connection issue.
Try the following options:
• Be sure that there is a good physical Ethernet cable
connection to the Ethernet port used for managing the
switch (EMP or NI port).
• Be sure your computer has a valid Ethernet connection
and IP address. See
configuring the IP address for the EMP.
The login screen displays, but login attempts fail.
This suggests either a user name and password or
Authenticated Switch Access error. Try the following options:
• Check that you are using the correct user name and
password. If you have already changed the user name
and password for your switch, be sure to use the new
information. If you have not changed the user name
and password, the factory defaults are admin and
switch, respectively.
• Be sure that you have unlocked HTTP sessions on the
switch. To unlock HTTP sessions, enter the following
command:
-> aaa authentication http local
For more information on unlocking session types, see
October 2010
page 14
for information on
page
15.
Using WebView
19