Serveraid; Undetermined Problems - IBM xSeries 300 Hardware Maintenance Manual

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Error Code/Symptom
Offending address not
found
Press a key to reboot
Press F1 to disable NMI, F2
to reboot
RAM parity error - checking
for segment...
Should be empty but EIS
board found

ServeRAID

For ServeRAID error codes and procedures, refer to the Hardware Maintenance
Manual for the particular RAID adapter in the system being serviced.

Undetermined problems

You are here because the diagnostic tests did not identify the failure, the Devices
List is incorrect, or the system is inoperative.
Note: A corrupt CMOS can cause undetermined problems.
If power problems are suspected:
1. Power-off the computer.
2. Be sure the system is cabled correctly.
3. Remove or disconnect the following (one at a time) until you find the failure
Note: Minimum operating requirements are:
4. Power-on the computer. If the problem remains, suspect the following FRUs in
Notes:
1. If the problem goes away when you remove an adapter from the system, and
2. If you suspect a networking problem and all the system tests pass, suspect a
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Hardware Maintenance Manual: xSeries 300
FRU/Action
Cause: This message is used in conjunction with the I/O channel check and RAM
PARITY error message when the segment that has caused the problem cannot be
isolated.
Cause: An error has occurred that requires a reboot. Action: Press any key.
Cause: BIOS detected a non-maskable interrupt condition during boot. Action: Press
F1 to disable NMI or F2 to reboot the system with NMI enabled.
Cause: Parity error in Random Access Memory.
Cause: A valid board ID was found in a slot that was configured as having no board
ID. Action: Run EISA configuration utility.
(power-on the computer and reconfigure each time).
v Any external devices
v Surge suppressor device (on the computer)
v Modem, printer, mouse, or non-IBM devices
v Each adapter
v Drives
v Memory Modules (Minimum requirement = one 128 MB DIMM)
a. 1 Power Supply
b. System Board
c. 1 Microprocessor
d. 1 Terminator Card in Slot 2
e. 1 Memory Module (minimum of 1 DIMM in slot labeled DIMM 1)
the order listed:
Power Supply
System Board
replacing that adapter does not correct the problem, suspect the system board,
then the power supply.
network cabling problem external to the system.

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