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This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. File download address is: http://www.us.pc.ibm.com/files.html IBM Online Addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com Hardware Maintenance Manual: xSeries 300...
Chapter 2. General information ..3 Chapter 5. Installing Options ..35 Features and specifications. Major components of the xSeries 300 server . 36 What the IBM xSeries 300 offers . Before you begin .
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Send us your comments! . 108 Chapter 9. Related service information Problem determination tips. . 109 Safety information . . 75 Notices . 109 General safety . 75 Trademarks . . 110 Electrical safety . . 76 Hardware Maintenance Manual: xSeries 300...
The xSeries 300 server comes with a three-year limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain...
Sound power, operating: 6.8 bel Power supply: maximum 200 watt (110 or 220 V ac auto-sensing) with Wake on LAN support *KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB equals approximately 1000000000 bytes. Hardware Maintenance Manual: xSeries 300...
What the IBM xSeries 300 offers The design of your server takes advantage of advancements in memory management and data storage. Your server includes: v Impressive performance using the latest microprocessor technology. Your server comes with one Intel Celeron or one Pentium III microprocessor installed.
– Vital product data (VPD) (includes information stored in nonvolatile memory for easier remote viewing) 2. Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls. Hardware Maintenance Manual: xSeries 300...
Server controls and indicators The following section identifies the controls and indicators on the front and rear of your server. Front view Power control button Diskette drive Power-on System error activity light light (green) light (amber) (green) Reset button Diskette eject button CD activity CD eject button...
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet LAN connected to Ethernet port 2 is 100 Mbps. Ethernet 2 link indicator: This amber LED lights when there is an active link connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2. Hardware Maintenance Manual: xSeries 300...
Turning on the server Turning on the server refers to the act of plugging the power cord of your server into the power source and starting the operating system. Complete the following steps to turn on the server: 1. Plug the power cord of your server into the power source. Note: Plugging the power cord into a power source may cause the server to start automatically.
Complete the following steps to put the server into the standby mode: 1. Refer to your operating system documentation for the proper procedure to shutdown the operating system. 2. Press the power control button on the front of the server. Hardware Maintenance Manual: xSeries 300...
Diagnostic programs and error messages The server diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of the server. See “Diagnostic programs and error messages” on page 12 for more information.
If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing the major components of the server.
Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears. The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.
An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest image of the diagnostics from the World Wide Web at http://www.ibm.com/pc/support.
3. Turn on all attached devices; then, turn on the server. 4. Follow the instructions on the screen. 5. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics.
If server does not power up from minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated. To use this method it is important to know the minimum configuration required for a server to power up (see page 70). Hardware Maintenance Manual: xSeries 300...
Use the ServerGuide program to make a BIOS flash diskette. v Download files to make a BIOS flash diskette from the World Wide Web. Go to http://www.ibm.com/pc/support/, select IBM System Support, and then make the selections for your system.
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14. Move the JROM1 jumper to the normal position (pins 2 and 3) to return to normal startup mode. 15. Reinstall the cover, see “Installing the cover” on page 53. 16. Reconnect all external cables and power cords and turn on the peripheral devices. Hardware Maintenance Manual: xSeries 300...
To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your system and reset the system date and time.
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CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your server has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
7. Start the Configuration/Setup Utility program and set configuration parameters. v Set the server date and time. v Set the power-on password. v Reconfigure your server. Temperature checkout Proper cooling of the server is important for proper operation and server reliability. For a typical xSeries server, you should make sure: v Each of the drive bays has either a drive or a filler panel installed v Each of the power supply bays has either a power supply or a filler panel...
(see the Ethernet controller device driver README file). Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solutions to 10/100 Mbps Ethernet controller problems that have definable symptoms. Hardware Maintenance Manual: xSeries 300...
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Table 2. Ethernet troubleshooting chart Ethernet controller Suggested Action problem The server stops The PCI BIOS interrupt settings are incorrect. running when loading Check the following: device drivers. v Determine if the IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.
Requested number of Explanation: The number of adapters specified in the bind Secondary cards are not command could not be located. Action: Verify the numbers found. and slot locations of the adapters to be bound. Hardware Maintenance Manual: xSeries 300...
Table 3. NetWare driver messages for the Ethernet controller (continued) Message Description Failed to create AFT group. Explanation: Binding of protocol failed. Protocol is either Make sure that the drivers not bound to any adapter or is bound to more than one for supported adapters are adapter in the group.
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Explanation: Single adapter found, but multiple instances tried to load. Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the slot containing the IBM xSeries 200 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.
Ethernet teaming messages: This section displays the messages associated with Ethernet teaming. Table 5. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller Event ID Type Description Error Explanation: Team name and physical adapter name are the same.
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Explanation: Team nn. Primary adapter does not sense any Probes. Possible reason: partitioned Team. Action: Make sure the cables of the adapter team are connected to the same LAN segment. Reconfigure the team if necessary. Hardware Maintenance Manual: xSeries 300...
™ The ServerGuide CDs include software setup and installation tools that are specifically designed for IBM xSeries 300 servers. You can use these CDs during the initial installation of your server to configure the server hardware and to simplify your NOS installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.
Press Esc to exit the SCSISelect Utility program. v Press the F5 key to switch between color and monochrome modes (if your monitor permits). 5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. Hardware Maintenance Manual: xSeries 300...
Using the PXE boot agent utility program The PXE boot agent is a built-in, menu-driven configuration utility program that you can use to: v Change network startup (boot) protocols v Change startup (boot) order v Select whether or not to display setup prompt v Set menu wait time v Select OS wake up support Starting the PXE boot agent utility program...
Start the setup and hardware configuration programs. f. Start the NOS installation. You will need your copy of the NOS CD. Note: For information on the supported NOS versions, refer to the Setup and Installation CD label. Hardware Maintenance Manual: xSeries 300...
ServerGuide startup problems Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Table 6. ServerGuide startup problems Setup Suggested action v Ensure that the system is a supported server with a startable (bootable) CD-ROM Setup and Installation CD will not start.
Major components of the xSeries 300 server The following illustration shows the locations of major components in your server. Note: The illustrations in this document might differ slightly from your hardware. Air baffle Clip Heat sink Memory module Microprocessor Fans...
Back up all important data before you make changes to disk drives. v For a list of supported options for the 200, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Working inside the server with the power on The server is designed with safety in mind. Follow these guidelines when you work inside a server that is turned on: v Avoid loose-fitting clothing on your forearms.
5. Slide the cover back, then up and off the server. Attention: For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. Hardware Maintenance Manual: xSeries 300...
System board To remove the system board: Note: Read“Safety information” on page 75 and “Before you begin” on page 36. 1. Power off the server. 2. Remove the cover. See “Removing the cover” on page 38. 3. Disconnect all cables from the system board. 4.
System board jumpers The following illustration identifies the jumpers on the system board. Working with adapters Your server comes with two peripheral component interconnect (PCI) adapter slots on the system board with riser cards installed in them. Note: Some models come with a SCSI adapter card installed in PCI slot 2. Attention: Your server comes with an integrated video controller on the system board.
Complete the following steps to install an adapter: Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 37. Hardware Maintenance Manual: xSeries 300...
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1. Review the information in ″“Safety information” on page 75″, and “Before you begin” on page 36. 2. Turn off the server and peripheral devices. 3. Remove all external cables from the server. 4. Remove the server cover. Cover release Screws lever 5.
5. Remove the server cover. Note: If you are replacing a failing hard disk drive, remove the fans behind the drive bay in which you are working; then, disconnect the power and Hardware Maintenance Manual: xSeries 300...
9. Replace the server cover. See “Installing the cover” on page 53. Working with DIMMs Your xSeries 300 server supports 128 MB, 256 MB, and 512 MB DIMMs. See the ServerProven list at http://www.ibm.com/pc/compat for a list of DIMMs for use with your server.
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7. If you removed the PCI adapter as described in step 4, install it now. 8. If you have other options to install or remove, do so now. 9. Replace the server cover. For more information on replacing the cover, see “Installing the cover” on page 53. Hardware Maintenance Manual: xSeries 300...
Replacing the fan assembly Complete the following steps to replace the fan assembly: 1. Review the information in “Before you begin” on page 36. 2. Turn off the server and peripheral devices. 3. Remove all external cables from the server; then, remove the server from the rack and remove the cover.
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Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with your server. Hardware Maintenance Manual: xSeries 300...
Removing a microprocessor Complete the following steps to remove a microprocessor. Lever Microprocessor connector Microprocessor Heat sink Heat sink retainer Microprocessor orientation indicator Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices”...
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CAUTION: Exercise extreme caution when removing the heatsink. Be careful not to damage the system board or processor beneath. Hardware Maintenance Manual: xSeries 300...
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to IBM Web site http://www.ibm.com/ and use a search term of ESD. 1. Review the safety precautions listed in “Safety information” on page 75.
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6. If you have other options to install or remove, do so now; otherwise, replace the cover. See “Installing the cover” on page 53 for instructions on installing the cover. 7. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server. Hardware Maintenance Manual: xSeries 300...
Installing the cover Complete the following steps to install the server cover: 1. Install the cover by placing it into position and sliding it forward. Make sure that the cover engages the tabs at the front and rear of the server. Before sliding the cover forward, place the cover over 80% of the Attention: box, to ensure that cables are covered, and make sure that all of the tabs on the...
3. When possible, separate data and power cables. For more information on cable routing, see the cabling instructions for your xSeries 300 server on the World Wide Web at http://www.pc.ibm.com/support. 4. Do not secure cables too tightly. Overtightening can cause internal damage to cables.
Gently loosen the connector of the slim adapter board from the CD-ROM drive connector until it pulls free; slide the slim adapter board down until it clears the notches on the bracket and remove it. c. Slide the bracket toward the rear and remove it. Hardware Maintenance Manual: xSeries 300...
Power supply - AC To remove the power supply: Note: Read“Safety information” on page 75 and “Before you begin” on page 36. 1. Power off the server. 2. Remove the cover. See “Removing the cover” on page 38. 3. Disconnect the cables that connect the power supply to the system board. 4.
Terminal block cover 2. Connect the wires to the power supply in the following order: a. Connect the protective ground wire to the protective ground terminal located in the center of the terminal block. Hardware Maintenance Manual: xSeries 300...
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Note: The wires must be connected in the order described to ensure proper safety and operation of the – 48 V power supply. Protective ground terminal Terminal block Return terminal cover -48 V terminals ( ) 0 V ( ) b.
Disconnecting the DC Power Connection The information in this section replaces the instructions for turning off the server and disconnecting the power cable from the rear of the server in your xSeries documentation. Statement 19 CAUTION: Hardware Maintenance Manual: xSeries 300...
The power-control button on the device does not turn off the electrical current supplied to the device. The device might also have more than one connection to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals.
6. Remove the memory modules. See “Installing DIMMs” on page 45. 7. Remove screws from the system board. 8. Remove the four screws from the rear of the server. 9. Pull up on the system board to remove from the chassis. Hardware Maintenance Manual: xSeries 300...
Chapter 7. Symptom-to-FRU index This index supports xSeries 300 server. The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU index to help you decide which FRUs to have available when servicing the computer.
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030-XXX-00N 1. Adapter in Slot N (Failed SCSI test on PCI slot N. Check system error log before replacing a FRU.) 035-XXX-099 1. No adapters were found. 2. If adapter is installed re-check connection. Hardware Maintenance Manual: xSeries 300...
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Error Code/Symptom FRU/Action 035-XXX-S99 1. Adapter 2. SCSI Backplane (Failed RAID test on PCI slot S. S = number of failing PCI 3. Cable slot. Check System Error Log before replacing a FRU.) 035-XXX-SNN 1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S. (Check System Error Log before replacing a FRU.
2. Run CD-ROM diagnostics. 3. CD-ROM Drive CD-ROM drive tray is not 1. Insert the end of a paper clip into the manual tray-release opening. working. 2. Run CD-ROM diagnostics. (The server must be 3. CD-ROM Drive powered-on.) Hardware Maintenance Manual: xSeries 300...
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If successful, replace the drive you removed. Monitor problems (general). 1. Monitor 2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver. Some IBM monitors have their own self-tests. If you 3. Display Adapter / System Board suspect a problem with the...
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Be sure you have the Adobe reader installed (available from the TechConnect CD). TechConnect CD, or text is unreadable. Diskette Factory CD Action Get “time out” or “Unknown Be sure you have access to the Internet through FTP directly. host” errors Hardware Maintenance Manual: xSeries 300...
POST error codes Error Code/Symptom FRU/Action CMOS battery has failed Cause: CMOS battery is no longer functional. Action: Replace CMOS battery. CMOS checksum error Cause: Checksum of COMS is incorrect. This can indicate that CMOS has become corrupt. This error may have been caused by a weak battery. Action: Check the battery and replace if necessary.
(power-on the computer and reconfigure each time). v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory Modules (Minimum requirement = one 128 MB DIMM) Note: Minimum operating requirements are: a.
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Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America 6952301 (110) 1838574 (220) 36L8886 (220V/15A) Hardware Maintenance Manual: xSeries 300...
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
– When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Hardware Maintenance Manual: xSeries 300...
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Italian v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
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Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
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Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
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Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
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CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual: xSeries 300...
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Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
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ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
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Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
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Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
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Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual: xSeries 300...
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Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
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Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
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≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
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Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
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PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
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Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
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Part Number: 24P2924 (1P) P/N: 24P2924...
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