Digital Identification Solutions XID 8300 Instruction Manual

Digital Identification Solutions XID 8300 Instruction Manual

Retransfer printer
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8300 Retransfer Printer
X
ID
Instruction Manual
LST1007-001B

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Table of Contents
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Summary of Contents for Digital Identification Solutions XID 8300

  • Page 1 8300 Retransfer Printer Instruction Manual LST1007-001B...
  • Page 2: Table Of Contents

    Contents Before Use About this Manual ..............3 Precautions ................3 Disclaimer ................7 Name and Functions of Parts ..........7 Specifications ..............10 Accessories/Products Sold Separately ......10 Options ................11 Operating the Printer Printing a Card ..............12 Operation Panel ..............
  • Page 3: Before Use

    Before Use About this Manual Precautions Contents of this Manual Safety Precautions The copyright of this manual belongs to our company. Reprint and Please read through all the following items before using the duplicate of this manual in part or full without the prior consent of our printer.
  • Page 4 Before Use Warnings...
  • Page 5 Before Use Caution...
  • Page 6 Before Use Precautions During Use Precautions on Retransfer Film/Ink Ribbon Please read through all the following items before using the printer. Put on the supplied gloves when handling the retransfer film/ink ribbon. Direct contact of your hand with the printing surface may result in printing errors.
  • Page 7: Disclaimer

    Before Use Disclaimer Name and Functions of Parts Internal Mechanism Diagram A Card feeder unit This is the roller for feeding cards. B Bend remedy unit (optional) Corrects bending of the card after retransfer. C Retransfer heating roller Transfers images printed on the retransfer film to the card. D Non-contact IC encoder (optional) Writes data to a non-contact IC card.
  • Page 8 Before Use Front Right A NG card outlet If a card is left inside the printer when the power is turned on or A Operation buttons reset, the card will be automatically discharged. For selecting and confirming information on the operation panel. Cards in the printer are discharged when an error occurs in the magnetic stripe card or IC card.
  • Page 9 Before Use When Printer Door is Open Retransfer Film Cassette A Card feed roller shaft When a card jam occurs, attach a jog dial to turn the card feed roller. B Card turn over unit shaft A Bobbin holder (black) When a card jam occurs, attach a jog dial to turn the card turn For securing the take-up side of the retransfer film.
  • Page 10: Specifications

    Before Use Specifications Accessories/Products Sold Separately Main Specifications Accessories Please check to ensure that the printer accessories are in place Item Description when unpacking the product package. Recording Dye sublimation retransfer CD-ROM x 1 system Getting started guide x 1 Paper feed mode Automatic “READ ME FIRST”(LST1013) x 1...
  • Page 11: Options

    Before Use Options Options Bend remedy unit Device for correcting card bend after printing. Magnetic encoder Device for writing data to a magnetic stripe card. It can only be installed on a double-sided printer. Contact IC encoder Device for writing data to a contact IC card. Non-contact IC encoder Device for writing data to a non-contact IC card.
  • Page 12: Operating The Printer

    Operating the Printer After ensuring that a [Ready] message appears on the LCD panel of Printing a Card the printer, start printing Cautions: If you see an [Initializing..] or [Preheating..] message on the LCD panel of the printer, this means the printer is not ready yet. Printing cannot be performed until a [Ready] massage appears.
  • Page 13: Operation Panel

    Operating the Printer Operation Panel Icon Displays on the Operation Panel USB connection Name and Functions of Parts IP address established Printer information can be viewed through the network. However, printing is performed through USB connection. R e a d y To t a l * * * R e s e t...
  • Page 14 Operating the Printer Downloading Operation Panel Operation Display D o w n l o a d i n g . . Background color Changes according to the printer’s operating status. During startup Bright green Magnetic encoding in progress Under normal circumstances Sky blue M G E n c o d i n g .
  • Page 15: Setting Mode

    Operating the Printer Setting Mode Print Displays the printing settings. Settings can be viewed on the printer’s operation panel. Settings can be changed on the status monitor of the computer. Settings "Setting Using the Operation Panel" (A page 20) YMC Level: -3, -2, -1, 0, 1, 2, 3 "Sequence of Setting Modes"...
  • Page 16 Operating the Printer Bend Remedy Option Displays the bend remedy mode settings. Displays the optional settings. Settings Settings Temp Level: -5, -4, -3, -2, -1, 0, Off MG: None, ISO For setting the bend remedy heating roller temperature. Displays the availability of a magnetic encoder or the type of Selecting a larger value increases the temperature.
  • Page 17: Sequence Of Setting Modes

    Operating the Printer Sequence of Setting Modes Settings can be viewed on the printer’s operation panel. Settings can be changed on the status monitor of the computer. "Setting mode" (A page 15) Press I Enters the setting mode. Press J Pressing it each time displays the next setting item.
  • Page 18 Operating the Printer...
  • Page 19: Factory Settings

    Operating the Printer Network Factory Settings Item Factory Settings Media Printer Name PRINTER01 Item Factory Settings Host IF Ink Type IPv4 DHCP Film Type 1000 Setting IP Address 192.168.0.141 Card Thickness Standard Subnet Mask 255.255.255.0 Print Gateway 192.168.0.1 Item Factory Settings Effective IP IP Address YMC Level...
  • Page 20: Security Lock

    Operating the Printer Security Lock Setting Using the Operation Panel The security lock function can be applied to the printer door and card hopper to prevent opening of the printer door as well as removal of Initialization cards. Whenever the power is turned on, cue (initialization) is performed The lock can be turned on/off using the status monitor on the automatically on the ink ribbon and retransfer film.
  • Page 21 Operating the Printer Initializing printer after feeding by two images Initializing Printer When Installing the Cassette A Press J to set to [2'nd Panel, OK?] Memo: When detaching the ink ribbon cassette or retransfer film cassette from the printer body, dust may adhere to the ink ribbon or retransfer film.
  • Page 22 Operating the Printer Test Print Firmware Update Prints the printer’s built-in test pattern, or the different settings. Press I The printer unit can be made to run alone when a system error A [Cleaning] message appears. occurs by separating the computer from the printer. Test Pattern Types Test Pattern: Prints standard color pattern on a single side of a card.
  • Page 23 Operating the Printer If download fails and printer cannot be started up Display Mode Setting If download of the printer firmware fails, the printer may not be able to start up when it is rebooted. When this occurs, download This is used for setting the information to be displayed on the the firmware again according the following procedure.
  • Page 24 Operating the Printer Press F Counter Setting Enters the settings change mode. This is used for setting the type of counter displayed on the operation panel. Counter Types Total Cnt: total counter Displays the total number of cards that are correctly printed. Head Cnt: head counter Displays the total number of printed sides for the same head.
  • Page 25 Operating the Printer Counter Reset Contrast Setting This is used to reset the free counter and error counter. For setting the contrast of the operation panel display. Press I Settings A [Cleaning] message appears. -3, -2, -1, 0, 1, 2, 3 Selecting a larger value increases the contrast.
  • Page 26 Operating the Printer Press F Enters the settings change mode. Buzzer Setting For setting whether to sound the buzzer when an error occurs or when settings are changed. Settings On: turns on buzzer sound, Off: turns off buzzer sound Press I Press A and select a setting A [Cleaning] message appears.
  • Page 27 Operating the Printer Unit Number Setting Transport Mode Setting For setting the printer’s unit number according to the USB When transporting or moving the printer, ensure that the heating environment. roller is fastened to a safe position. Cautions: Settings Make sure that you set to the transport mode when transporting or No.1 - No.10 moving the printer.
  • Page 28 Operating the Printer Press KNB to reset the printer Check to ensure that [Film Search] is displayed on the operation panel of the printer Press I A [Cleaning] message appears. Press J to set to [Transport Mode] Pressing it each time displays the next setting item. Press B After setting to the transport mode, a [Please Power Off] message appears.
  • Page 29: Replacement

    Replacement Align the orientation of the cards, and set them in the printer Cards Magnetic stripe cards Set the card with the magnetic stripe facing upward and toward the printer, or facing downward and toward you. Cards have Run Out Replenish the cards.
  • Page 30: Ink Ribbon

    Replacement Install a new ink ribbon Install while referring to the indication on the label of the cassette. Ink Ribbon Ink Ribbon has Run Out Replace with a new ink ribbon. Cautions: A With the inked surface facing outward, align the yellow side of the If the security lock function is turned on, turn off the function from the unused ribbon with the arrow on the cassette, and unwind it computer to unlock the printer.
  • Page 31: Retransfer Film

    Replacement Press KNB to reset the printer Retransfer Film Retransfer Film has Run Out Replace with a new retransfer film. Cautions: If the security lock function is turned on, turn off the function from the computer to unlock the printer. After closing the door, turn on the function again from the computer.
  • Page 32 Replacement Install a new retransfer film Press KNB to reset the printer Install while referring to the indication on the label of the cassette. A When installing the retransfer film, make sure that at least three black lines are wound onto the take-up side. B With the retransfer face facing outward, align the unused side of the film with the arrow on the cassette, and unwind it along the three shafts.
  • Page 33: Maintenance

    Maintenance Wash the cleaning roller with water Servicing of Parts Wash the roller with water, and remove any dirt from the surface of the cleaning roller with your finger. Request for routine servicing In order to prevent printing errors and malfunctions from occurring in advance, please request for routine servicing by the servicing personnel.
  • Page 34 Maintenance Card Load Roller Fan Filter Card jams may occur if the card load roller is dirty. The color of the printed card may appear faded or dirt may appear conspicuous if the fan filter is dirty. Cautions: Perform cleaning after printing about 10,000 cards. If the security lock is on, deactivate it.
  • Page 35 Maintenance Remove the card hopper Card Feed Roller/Heating Roller The color of the printed card may appear faded or dirt may appear conspicuous if the card feed roller or heating roller is dirty. Perform cleaning after printing about 1,000 cards. Cautions: If the security lock is on, deactivate it.
  • Page 36 Maintenance After the cleaning card is discharged, turn off the power, install the Press B retransfer film cassette, close the printer door, and install the card A [Cleaning..] message appears. hopper Cautions: If the retransfer heating roller is hot, a [HR is too hot!] message will be displayed.
  • Page 37 Maintenance Press I to set to [Cleaning] Magnetic Head If the magnetic head is dirty, errors may occur during writing to or reading of the magnetic stripe card. Clean the magnetic head after approximately every 1,000 cards. Cautions: If the security lock is on, deactivate it. After work is complete, activate the security lock again.
  • Page 38 Maintenance After the cleaning card is discharged, turn off the power, and install the card hopper Bobbin Holders If burrs produced by friction with the bobbins are attached to the bobbin holders, they may fall onto the card, ink ribbon, or retransfer film, causing printing errors.
  • Page 39 Maintenance Apply alcohol to a cotton swab (large), and use it to wipe the four bobbin holders Thermal Head (Cotton swab and alcohol: sold separately) Lines may appear on the card after printing if the thermal head is dirty. Clean the thermal head after printing about 10,000 images. Cautions: If the security lock function is turned on, turn off the function from the computer to unlock the printer.
  • Page 40 Maintenance Press and hold down the cassette button, and remove the retransfer Insert the retransfer film cassette along the guide rail until a “click” film cassette (on the left) sound is heard Apply alcohol to a cotton swab (large), and use it to wipe the thermal head (Cotton swab and alcohol: sold separately) Wipe the thermal head with care in the horizontal direction.
  • Page 41: Servicing Based On Print Output

    Maintenance Servicing Based on Print Output Colors Appear Faded or Dirt is Conspicuous "Clean the cleaning roller." (A page 33) "Clean the fan filter." (A page 34) "Clean the card feed roller/heating roller." (A page 35) "Clean the bobbin holders." (A page 38) Card Jam "Clean the cleaning roller."...
  • Page 42: Troubleshooting

    Troubleshooting When an Error Message is Displayed Jam(Discharge) 94 Check the error code and error code number displayed on the operation panel. Card jam near the card outlet. "Remove the jammed card." (A page 49) J a m ( H o p p e r ) Jam(Retran.) 95 List of Error Codes Card jam near the retransfer heating roller.
  • Page 43 Troubleshooting Ink Run Out B2 TR Heater F1 Ink ribbon has run out. The retransfer heating roller is faulty. "Replace with a new one." (A page 30) Turn off and on the power again. If the same problem recurs, turn off the power and consult our authorized dealers.
  • Page 44: Cards

    Troubleshooting If the card cannot be removed by hand Cards A Press KNB to reset the printer Cards have Run Out "Replenish the cards." (A page 29) Card Jam Error codes are displayed on the operation panel according to the location of the card jam.
  • Page 45 Troubleshooting If the card cannot be discharged Error Code Jam(TurnOver) 91 A Turn off the power B Open the printer door, and check the position of the jammed Card jam near the card turn over unit. card Turn off the power Remove the card hopper C Attach the jog dial to the cleaning roller shaft Detach the card load slot cover...
  • Page 46 Troubleshooting Remove the jammed card in the card turn over unit from the card If the card cannot be removed load slot A Install the cleaning unit B Attach the jog dial to the cleaning roller shaft and card turn over unit shaft "If the card cannot be removed"...
  • Page 47 Troubleshooting Turning the card turn over unit moves the card inside the unit Error Code Jam(MG) 92 outward. Turn the card turn over unit while turning the cleaning roller shaft so that the card is retained inside the card turn over Card jam in the magnetic encoder unit.
  • Page 48 Troubleshooting If the card cannot be discharged Error Code Jam(Transfer) 93 A Turn off the power, and detach the card hopper Card jam in the card feed roller. Press KNB to reset the printer B Open the printer door, and check the position of the jammed card C Attach the jog dial to the card feed roller shaft and cleaning roller shaft The card is discharged from the NG card outlet.
  • Page 49 Troubleshooting If the card cannot be discharged Error Code Jam(Discharge) 94 A Turn off the power, and open the printer door B Pull out the retransfer film cassette, and check the position of Card jam near the card outlet. the card Press KNB to reset the printer C Attach the jog dial to the card feed roller shaft The card is discharged from the card outlet.
  • Page 50 Troubleshooting If the card is adhered to the retransfer film Error Code Jam(Retran.) 95 Remove the jammed card with a hand. Card jam near the retransfer heating roller. Open the printer door A [Please Remove Jam Card!] or [Please Close Door] message appears.
  • Page 51 Troubleshooting If the card is inside the printer unit If the card is caught in the card feed roller to the right of the retransfer heating roller If the card is not drawn into the card feed roller and is left inside A Turn off the power, and detach the card hopper the printer, use the tweezers (supplied) to remove the card.
  • Page 52: Ink Ribbon

    Troubleshooting If the card is caught in the card feed roller to the left of the Ink Ribbon retransfer heating roller A Turn off the power B Check the position of the card Ink Ribbon has Run Out C Attach the jog dial to the card feed roller shaft "Replace with a new ink ribbon."...
  • Page 53 Troubleshooting Turn the take-up side using your hand until the broken portion can Press KNB to reset the printer no longer be seen Align the yellow side of the unused portion with the arrow indicated on the label of the cassette. Remove any slack in the ink ribbon Memo: To avoid printing errors, it is recommended that you forward by one...
  • Page 54: Retransfer Film

    Troubleshooting Turn the take-up side using your hand until the broken portion can Retransfer Film no longer be seen Retransfer Film has Run Out "Replace with a new retransfer film." (A page 31) Retransfer Film is Broken Repair the retransfer film. Align the film side of the unused portion with the arrow indicated on Cautions: the label of the cassette.
  • Page 55: Unable To Produce Desired Printing Results

    Troubleshooting Press KNB to reset the printer Unable to Produce Desired Printing Results Lines Appear on Card after Printing "Clean the thermal head." (A page 39) Colors on Card Appear Faded after Printing "Clean the cleaning roller." (A page 33) "Clean the fan filter."...
  • Page 56: Printer Not Operating As Desired

    Troubleshooting Printer not Operating as Desired Card is not Fed into the Printer Is the card load roller dirty? "Clean the card load roller." (A page 34) Is the cleaning roller dirty? "Clean the cleaning roller." (A page 33) Is the card thickness correctly adjusted? "Check the adjusted card thickness."...
  • Page 57: Setup

    Setup Installation and Connection Power Cord Connection Insert the power cord (supplied) to the AC inlet at the rear of the printer Printer Installation Cautions: Using the printer in an environment beyond the operating ambient temperature range may result in retransfer or printing errors. Check the “Precautions on installation location”...
  • Page 58: Printing Media

    Setup Remove any slack in the ink ribbon Printing Media A Hold the cassette. B Turn the knob in the direction indicated by the arrow. Installing the Ink Ribbon Cautions: Stand the cassette on a flat surface as illustrated in the diagram. Avoid doing so on the floor as dust attached to it may cause printing errors.
  • Page 59 Setup B With the retransfer face facing outward, align the unused side of the film with the arrow on the cassette, and unwind it along the Installing the Retransfer Film three shafts. Cautions: C Insert the retransfer film firmly into the bobbin holders with the film Stand the cassette on a flat surface as illustrated in the diagram.
  • Page 60 Setup Press KNB to reset the printer Setting Cards The card hopper is able to store up to about 200 cards with a thickness of 0.76 mm. Cautions: Get ready cards that are designated by the authorized dealer. If the security lock function is turned on, the card hopper will be locked.
  • Page 61 Setup Align the orientation of the cards, and set them in the printer Adjusting card thickness Magnetic stripe cards The thickness of a card that is adjustable is between 0.25 mm and Set the card with the magnetic stripe facing upward and toward 1.00 mm.
  • Page 62: Printer And Computer Connection

    Setup Printer and Computer Connection Connecting with a LAN Cable Cautions: Connecting with a USB Cable Plug the LAN cable in correctly and firmly. Make use of a shielded LAN cable to avoid any malfunction. Cautions: If a USB cable is also connected at the same time when the power is While printing is in progress, do not turn off the power of the turned on, priority will be given to USB.
  • Page 64 Copyright 2011 Digital Identification Solutions Group. All rights reserved. Information in this document is subject to change without prior notice. IDExpert® and EDIsecure® are registered trademarks of Digital Identification Solutions AG. All other trademarks, tradenames, service names are trademarks or registered trademarks of...

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