Digital Identification Solutions EDISECURE XID 8300 Instruction Manual

Ethernet status monitor
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XID 8300 Ethernet Status Monitor
Instruction Manual
Rev. 1.0 – 11 2009

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Summary of Contents for Digital Identification Solutions EDISECURE XID 8300

  • Page 1 XID 8300 Ethernet Status Monitor Instruction Manual Rev. 1.0 – 11 2009...
  • Page 2 Windows XP 32 bit (Service Pack 2) ® Microsoft Windows 2000 Professional 32 bit (Service Pack 4) This manual and the software described in it are copyrighted © 2009 Digital Identification Solutions Group. All rights reserved. ® ® EDIsecure and IDExpert are registered trademarks of Digital Identification Solutions AG.
  • Page 3: Table Of Contents

    ® EDIsecure XID 8300 Ethernet Status Monitor Table of Contents 1 Before Using this Software ..........................4 1.1 What is the status monitor? ........................4 1.1.1 Operating Environment ........................4 1.1.2 How to run ............................4 1.2 Screen Configuration ..........................6 2 Monitoring Printer Status ..........................
  • Page 4: Before Using This Software

    ® EDIsecure XID 8300 Ethernet Status Monitor 1 Before Using this Software 1.1 What is the status monitor? The status monitor is software for displaying the printer status as well as specifying various printer settings. Caution: Use the status monitor only when the power of the printer is turned on. 1.1.1 Operating Environment The status monitor runs on the following systems.
  • Page 5 ® EDIsecure XID 8300 Ethernet Status Monitor Caution: On Windows Vista ; even if a user logged on with the administrator account, the status monitor may be run by a user without administrator authority. ® Caution: The following Windows dialog may appear when you first start up the status monitor ®...
  • Page 6: Screen Configuration

    ® EDIsecure XID 8300 Ethernet Status Monitor 1.2 Screen Configuration Close button: Closes the status monitor. Screen selection tabs: Use these to switch to the following screens. Printer Status: Displays the printer’s status. Printer Setting: Displays and enables specification of the printer’s print settings. Retransfer: Displays and enables setting of the conditions during retransfer of the card.
  • Page 7: Monitoring Printer Status

    ® EDIsecure XID 8300 Ethernet Status Monitor 2 Monitoring Printer Status 2.1 [Printer Status] Tab Sheet The “Printer Status” screen displays the printer’s status. Content of the screen is automatically updated at regular intervals. 2.2 Displaying Printer Status Printer Status: Displays the printer’s status. There are three modes, which are represented by different icons.
  • Page 8 ® EDIsecure XID 8300 Ethernet Status Monitor Error has occurred. An error code and details of the failure are displayed. “0102D100” on the left example is the error code. For details, refer to “Error Code List and Actions to Take” (page 25 onwards of this manual).
  • Page 9: List Of Status Messages

    ® EDIsecure XID 8300 Ethernet Status Monitor 2.3 List of Status Messages Displayed Message Description No printer is found The power of the printer is not turned on, or the host computer is not properly connected to the printer. Ready The printer is in the ready mode.
  • Page 10: Selecting A Printer

    ® EDIsecure XID 8300 Ethernet Status Monitor Film: Displays the type of retransfer film mounted. Print Counter: Displays the number of cards that have been issued. Press the “Clear” button to reset the print counter to 0. 2.5 Selecting a Printer Printer Selection: You can switch to the relevant printer when multiple printers are connected to a single host computer.
  • Page 11: Changing Printer Settings

    ® EDIsecure XID 8300 Ethernet Status Monitor 3 Changing Printer Settings 3.1 [Printer Setting] Tab Sheet The “Printer Setting” screen enables you to specify the print settings of the printer. 3.2 Operation Update button: Enables the printer settings specified using the slide bars, radio buttons and list box. Refresh button: Displays the printer settings on the screen.
  • Page 12 ® EDIsecure XID 8300 Ethernet Status Monitor Resin K Ink Print Mode: For setting the print quality using the Resin K ink. Selecting “Fine” enhances the printing quality, but slows down the printing speed. MG Print (JIS): For specifying the way to peel the retransfer film of cards that come with a JIS magnetic stripe when the JIS MG unit is mounted.
  • Page 13: Changing Retransfer Conditions

    ® EDIsecure XID 8300 Ethernet Status Monitor 4 Changing Retransfer Conditions 4.1 [Retransfer] Tab Sheet The “Retransfer” screen enables you to set the retransfer conditions on the card. 4.2 Operation Update button: Applies the selected value to the printer. Refresh button: Displays the printer settings on the screen. Card Type: The appropriate value varies according to the type of card used.
  • Page 14 ® EDIsecure XID 8300 Ethernet Status Monitor Setting a value toward the top right end increases the transfer force; however heat deformation of the card will also be greater. The colors below serve as a rough indicator for selection. Color Description Standard value.
  • Page 15: Changing Bend Remedy Conditions

    ® EDIsecure XID 8300 Ethernet Status Monitor 5 Changing Bend Remedy Conditions 5.1 [Bend Remedy] Tab Sheet The “Bend Remedy” screen enables you to set the conditions for the card’s bend remedy. 5.2 Operation Update button: Applies the selected value to the printer. Refresh button: Displays the printer settings on the screen.
  • Page 16: Checking Media Status

    ® EDIsecure XID 8300 Ethernet Status Monitor Setting a value toward the top right end increases the bend remedy force, however impact of heat on the card will also be greater. Parts for which the bend remedy force is similar is indicated using the same color in the setting area.
  • Page 17: Display And Change Of Settings

    ® EDIsecure XID 8300 Ethernet Status Monitor 6.2 Display and Change of Settings Ink Status Name: Displays the name of the mounted ink ribbon. A message indicating the cause appears when the ink ribbon cannot be recognized. (Refer to Page 18 of this manual.) Number of Ink Sets: Displays the specification of the number of screens which is mounted ink ribbon.
  • Page 18: Message Displayed And Actions To Take When Ink Ribbon Is Not Recognized

    ® EDIsecure XID 8300 Ethernet Status Monitor 6.3 Message displayed and actions to take when ink ribbon is not recognized When the ink ribbon cannot be recognized, the cause for this problem is indicated in the “Name” field under “Ink Status”. Message Cause and Action to Take During Ink Recognition Error (252:Invalid TAG Data)
  • Page 19: Checking Printer Configuration

    ® EDIsecure XID 8300 Ethernet Status Monitor 7 Checking Printer Configuration 7.1 [Property] Tab Sheet The “Property” screen enables you to verify the device configuration as well as the printer’s firmware version. Version: Displays the firmware version of the printer as well as peripheral devices. When optional devices, such as the MG unit, external IC unit, and laminator, are not connected, this is indicated as “????”.
  • Page 20: Checking Laminator Configuration

    ® EDIsecure XID 8300 Ethernet Status Monitor 8 Checking Laminator Configuration 8.1 [Laminator] Tab Sheet The “Laminator” screen enables you to verify the device configuration. Instruction Manual Page 20...
  • Page 21: Selecting A Printer

    ® EDIsecure XID 8300 Ethernet Status Monitor 9 Selecting a printer 9.1 [Printer Select] Tab sheet The “Printer Select” screen enables you to select a printer and specify network settings. Current Printer: You can switch to the relevant printer when multiple printers are connected to a single host computer.
  • Page 22: Network Settings

    ® EDIsecure XID 8300 Ethernet Status Monitor 9.2 Network Settings Caution 1. Determine the “Network Setting” items according to the instructions of the network administrator for the location where the printer unit is installed. 2. Other network devices may be affected if the “Network Setting” is incorrect. 3.
  • Page 23 ® EDIsecure XID 8300 Ethernet Status Monitor Note 1. The “Details” button is enabled when “IP Sec Enable” is selected. 2. You cannot make a selection by pressing the “Pre-shared Key” or “Printer Certificate” button. Refer to the table below on whether encrypted communication using IP Sec is allowed. PC’s IP Sec Policy Printer Setting Security Required...
  • Page 24 ® EDIsecure XID 8300 Ethernet Status Monitor Enter the password for the printer certificate file. After setting of the necessary files is complete, click on the “Close” button on the “IP Sec Setting” screen to close the screen. Doing so ends the IP Sec setting for the printer. Press the “Sync Time”...
  • Page 25: Increased Security Features

    ® EDIsecure XID 8300 Ethernet Status Monitor 10 Increased Security Features 10.1 [Security Lock] Tab sheet Instruction Manual Page 25...
  • Page 26: Test Print

    ® EDIsecure XID 8300 Ethernet Status Monitor 11 Test Print 11.1 [Others] Tab Sheet The “Others” screen enables you to perform test print for the printer. Test print uses the printer’s self- diagnosis function without making use of the printer driver. You can use it to verify whether the printer is functioning correctly.
  • Page 27: Other Features

    ® EDIsecure XID 8300 Ethernet Status Monitor 12 Other Features 12.1 [Others] Tab Sheet The “Others” screen also contains features that require technical knowledge as well as those for use by technical personnel. The following is a brief outline. For printers connected via the network, the items on this screen are not displayed. Firmware Download: Updates the printer’s firmware.
  • Page 28: Troubleshooting

    ® EDIsecure XID 8300 Ethernet Status Monitor 13 Troubleshooting 13.1 Error Code List and Actions to take Connection may not be recognized if the power of the printer is turned on while the status monitor is operating. When this occurs, switch off the printer’s power and switch on again, followed by restarting the status monitor.
  • Page 29 ® EDIsecure XID 8300 Ethernet Status Monitor Error Code Displayed Message Actions restore the retransfer film. 0103A100 Mark on Retransfer Film could not be Install the retransfer film correctly. After detected. Please set Retransfer Film installing, close the printer door, followed by correctly.
  • Page 30 ® EDIsecure XID 8300 Ethernet Status Monitor Error Code Displayed Message Actions printer power till it becomes cool roller has gone down. enough. Call for servicing if this problem recurs. 0104F100 Hardware failure of Retransfer Roller Turn off the power of the printer and turn on happens.
  • Page 31: Error Of Status Monitor

    ® EDIsecure XID 8300 Ethernet Status Monitor 13.2 Error of Status Monitor The following error occurred when the status monitor is started up on Windows Vista Cause: The status monitor cannot run because it is an unidentified program by Windows Vista Action: Choose the “Run as administrator”, and the status monitor runs by a user within...
  • Page 32 Copyright 2009 Digital Identification Solutions Group. All rights reserved. Information in this document is subject to change without prior notice. IDExpert® and EDIsecure® are registered trademarks of Digital Identification Solutions AG. All other trademarks, tradenames, service names are trademarks or registered trademarks of...

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