Care And Maintenance; Adding A Wi-Fi ® Network; Troubleshooting - Bose SoundTouch Stereo JC series II Owner's Manual

Adding a Wi-Fi
If your network information has changed, or to connect your system to another
network, you must add the new network information in the app on your computer
and then connect the system.
1.
Launch the SoundTouch
2. Click EXPLORE > SETTINGS > Systems.
3. Select the system.
4. Click CONNECT TO A WI-FI NETWORK.
5.
Follow the instructions on your computer.

Troubleshooting

For more troubleshooting information, refer to the Help system in the
SoundTouch app.
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Problem What to do
Unable to • Make sure the SoundTouch
complete
network setup
• Ensure your computer and SoundTouch
• Ensure network name and password are correct.
• Ensure the system is within range of the router.
• Close other open applications.
• Check your computer's firewall settings to ensure that the
• Restart your computer.
• Reboot your SoundTouch
• Restart your router.
• Uninstall the app, factory reset the SoundTouch
• If the network name does not appear or it is hidden, select
• Close app, disconnect all cables, and restart setup process.
• For more information, visit the SoundTouch
Cannot • If your network has changed or to connect your system to another
connect to
network
• Try connecting to the network using an Ethernet cable.
network
®
app.
™
link connector and the Acoustimass
(mains) power.
same Wi-Fi network.
SoundTouch app and SoundTouch
™
grams.
restart the setup process. To factory reset the adapter, unplug the Bose
link cable, then press and hold the control button while reconnecting
the cable.
Manually Connect to Another Network on the CONNECT TO HOME
WI-FI NETWORK screen.
Bose Support (refer to the contact list included in the carton). For more
troubleshooting, refer to the Help system in the SoundTouch
network, see "Adding a Wi-Fi network".

Care and Maintenance

wireless adapter is plugged into the Bose
™
module is connected to AC
®
system are connected to the
™
Music Server are allowed pro-
™
system (refer to the help system in the app).
™
™
wireless adapter, and
™
Online Forum or contact
app.
™
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